Marie, good to know! So they marked it up by 29%...not really a surprise - and you didn't have to contend with selling it locally. Thanks for checking in!

@froknowsphoto - Thanks for watching and commenting Jared! Long time sub of your channel, btw. What you said, “exactly what I was looking to see” - back at you x1000!

Lawrence, I know, right?! I suppose I could check their cars for sale in a week or two. I have a feeling, based on their comments, that they are going to sell the car at auction and not resell it through CarMax. But it would be fun to see! 😁

I'm thinking of selling a car to CarMax and I looked up what my similar cars to mine are selling for. I got offered $9800 and they are selling similar ones for $15k and up depending on mileage and options. I'm not sure I'd get that if I sold privately as buying a used or new car is crazy right now with all the markups.

@PUFFM - that’s awesome, congratulations! It’s amazing what they are getting for used cars these days. I guess you could watch their classified ads to see what they try to sell it for? Or maybe just take your profits and don’t look back…! 😁

Sadly the quote has dropped by 90 percent after feds increased rates

@@MikeFyxdt I actually just recently saw it posted, $17,994 one state over from me lol!

@@wesleygaitan I guess I sold it just in time then!

@@puffm696 Wow, your prediction was right on the money! 😁

Awesome, congrats!

I appreciate the kind words! I'm glad the video is helpful 😁

April, thanks for commenting and I hope your sale went well! Feel free to report back on your experience.😄

Hey I’m really glad they took care of you! Congrats!

That’s exactly what I’m doing right now! Selling my 2019 Dodge Challenger for a Tesla model 3, Tesla offered me 23k so I’m going to take it Carmax to see if they offer more

@@exceL91 How much you get for your challenger? i got a 2020 R/T with only 30k miles on it and thinking about dumping it for something different

I am glad you liked the video, and I wish you good luck with your transaction! 😄

Here is an interesting conversation I had with a bank teller at Wells Fargo the other day. I went to deposit the "draft" check from CarMax and the teller asks me if I was aware of the 48 hour hold on the check. I told her "yes" I was aware of it. She said that some people that come into the bank with a CarMax check were surprised when she told then about the 48 hour hold. I guess that some people were not being told this?

@@daveyvu don't know! I assumed there was a hold on ALL checks. 🤔

Thanks for the compliment and good luck with your sale!

Good luck! 😁

It went great! Was there 45 minutes and they honored it and was out the door.

@@TyyCapone That's great news! Congratulations! 😀

Cory, the offer for $7900 was for my Honda Accord… I didn’t record the screen session when I got the quote for the infinity, so I was showing an example of the types of questions that they ask. Sorry that wasn’t clear… $5900 was the quoted offer for the infinity, and that is what they paid!

@@MikeFyxdt Mike Fyxdt, do Carmax take care on notifying process about the the Notice of sale or transfer to send to DMV Department of Revenue? Thanks

Great info! Were you buying a new vehicle at the time?

@@MikeFyxdt nah just sold it. Ended up getting a charger and none of the dodge dealerships we’re trying to give me the full value. Although they came a lot closer than carmax, who offered me 3k less than they offered me online.

Awesome, thank you!

Larry, thanks for lending your story to the conversation. I’m surprised at the low offer on your Mazda. Really surprised! I’m glad you were in a position to walk, and to conduct business on the jeep privately. I guess everyone’s experience will differ, and I am glad you were able to add some contrast to the comment section. 😀

@@MikeFyxdt I’m just guessing but I suspect I acknowledged that I was paying cash when I met with the salesperson. Her first question was, “Are you going to finance or pay cash, if you find a car you want?” I acknowledged I would be paying cash. I assume that information was relayed to the person that appraised my Mazda. Again, I’m just guessing but I suspect the embarrassing low ball offer for my Mazda was intentional in an attempt to make up for lost profit by me not financing the car with Carmax. I assume the appraiser thought I was a senile old fool that would just give my Mazda away. In any event purchasing a car from Carmax wasn’t a pleasant experience, but the Jeep I bought from them was in amazingly good condition. It looks showroom new inside and out. This is my third Jeep. Buying a used Jeep requires some rather extensive knowledge about Jeeps and what to look for when you’re buying one. 2012 & 2013 Jeep Wrangler JK’s have the 3.8L engine and that engine had problems. Jeeps that have been heavily modified or have evidence of rough off roading are also problematic. The Jeep I bought was a 2015 Jeep Wrangler Freedom with the preferred 3.6L engine with automatic transmission, leather interior, & it’s original factory hard top. This Jeep was stock with no evidence that it has ever been off road. The mileage suggest it was somebodies second car and driven for pleasure only and was obviously garaged. As far as used Jeeps go this was a rare find and well worth paying a few thousand dollars more for it. It’s in showroom condition inside and out as well as under the hood. Carmax had put 5 new tires on it and Jeep tires are expensive. So, as far as getting a quality used car I’ll give Carmax an A+. It’s unfortunate their appraiser attempted to steal my Mazda.

@@larrys9879 I’m glad that it all worked out with you getting your Jeep in such good condition. Any time you buy a used off-road or performance vehicle you are taking a risk, so I guess it pays to know the vehicle so you can look for signs of use/abuse. I agree that they used sales pressure and a lowball offer on the Mazda to try to help their bottom line. It sounds like at the end of the day you came out ahead! Enjoy that Jeep! 😁

This happens before covid 19 or after?

@@tejiendoelfuturo After Covid

@Red Herring - yes, that sounds amazingly similar. I’m glad they got it sorted out. I am not the least bit surprised that this type of DMV error happens frequently, and I am glad they take odometer differences seriously. That aside, I wish MY situation involved a 27,000 mile Corvette! 😁

Wow, sorry to hear such a crazy experience! I have no idea why your results fluctuated as much as they did. If you get a resolution please check back and let us know. Good luck!

@@MikeFyxdt well the apologized for giving me a quote on Honda pilot which is pretty good considering I’ve never owned a Honda pilot. They also told me that the $600 offered was a typo as it should’ve been 6000. They have done me wrong and if I could be bothered, I would take them to small claims court for my shipping fee. I’m so angry with their ineptitude that when I take my test drive, I think I’m just going to pull over to the side of the road and put a brick on the Excelerator until the engine blows. Then I will just drive home in my own truck and go to the regular Toyota dealer , I probably won’t end up blowing the engine, but it sure would feel good. They at least, in my case I really screwed up.

@@MikeFyxdt Oh yes.. one more thing if I can vent just a little more. If Carmax gave me an offer of $7400 and it expires how can my next offer go down to $6000? What could’ve changed in their algorithm ticket account for that? If Carmax stands by their offer why isn’t the offer of $7400 the one they should be still offering. Is that odd? I shouldn’t have had to even complete a second offer form with pictures, of course. So basically I’ve had four different offers. It just seems to me that if they stick by their offer they should be sticking by the $7400 offer? How many times can they? Have you complete an online offer form. Still waiting for the truck to get here but I am going to pursue that question. So they stick by their offer as long as it’s the lowest one.. I really believe I’m the only one in the whole world who said this much difficulty with Carmax. I’m not surprised, because I tend to have a dark cloud hanging over me when it comes to luck. I hope all of you have a great day.

@@sentient8146 Wow, it sounds like you got all the bad luck out of your system at once, so I hope for nothing but great experiences moving forward. I say cut your losses and put this in the past. Batter days lay ahead! 😁

@@MikeFyxdt I actually left out an additional offer of $7000. I did talk to a very pleasant individual today who basically said it’s the market, supply and demand etc which were the reason my offers dropped $1400 in four increments in a month disregarding the “typo” and an offer on a MV I don’t own. This experience hasn’t jaded me anymore than car deals in general have over the past 45 years. Everyone is out to burn you so every so often they’re going to be successful. Ain’t no big thing really and will only bother me until I have to start taking quotes for a home addition. No worries to dwell on.

Thanks for watching, and good luck!

You're welcome!

When I did the online condition report I was pretty honest. There were some fender scuffs and one small dent where the paint was compromised, plus all four wheels had curb rash. Other than that everything was very clean. The appraiser didn’t ask me any questions, but they had their own list that they followed. He probably took 20 minutes looking inside and outside the car. If my car was newer and worth more, then I imagine there would be much more of an exchange of information, but my experience was relatively simple. I hope that answers some of your questions. Thanks for watching and commenting!

@@MikeFyxdt thanks so much for answering this so fast! Yes that clears it up.

Hi Marc, it’s the same here with trade-ins. You’ll make much more money selling privately, but these days I don’t know if it is worth the trouble! Interesting that you get a tax break for purchasing a new car…

@@MikeFyxdt Added bonus: with the pandemic, fewer people contact or involved in the process.

@@marcperras9072 exactly! I have so much loot that I want to sell right now, but I don’t want to deal with people face-to-face. When the pandemic is over it’s gonna be one hell of a yard sale!

The first quote was for the Infiniti, $5,900, which is what I sold it for. Since I didn't record video when I did the online quote, I did another quote for my 2008 Honda Accord so you can see the types of questions that they ask. That's where the second number comes in. Good catch and greet question!

I see your logic! I think the online quote is a good starting point. For me, I had no idea whatsoever what the car was worth, or what someone was actually willing to pay. The online quote was easy, and the in-person experience went well, so my luck was good!

I'm glad you liked it! Thanks for watching!

Thanks for the compliment on the video, and I'm sorry that someone hit your car! That's the first time I've heard your question, and I think you should make a phone call and ask them. Feel free to check back and let us know what you find out! 😁

@@MikeFyxdt Thank you so much. I had it since it has only 3 miles drove it for 11 years it feels like a baby but it's time for change , I was thinking exactly like you I should call but I ultimately decided to drive there 6 miles and see what they say.They were all extremely nice like you said was your experience, yeah they bought it from me yesterday I still didn't cash the check 😂

@@MrCuteEmo wow, that's great news. Thank you for the follow up! I'm not surprised… I had a very good experience there. Don't hold onto that check for as long as you held onto the car, though. 😁

@@MikeFyxdt Yes for sure was great, I didn't know what to expect when I went there but I was inspired by your visit, so I went it was my first time going to Carmax, they finished all the paperwork within one hour, it's a great option for selling a car, I don't think it's worth it or even safe those days to have people come at home to check a car , Ohh no I am on my way to Bank of America I have some shopping to do 🤣

Derek, all great questions and I will answer what I can. They did not put my car on a lift but they looked under it. Given the age and condition of my vehicle, I don’t think they cared as much as they would have for a newer vehicle. I would imagine that they have to guarantee that every vehicle they sell will pass state emissions inspections, so I would say it is their responsibility. Ask your local Carmax, I’m sure they would be happy to fill in all the details. Thanks for commenting!

You're welcome!

Jose, great question! I have no experience so I can’t give you a definitive answer, but I bet they deal with that question all the time. Check out their website or give them a call. I’d be interested in hearing back what you find out!

Great question! I was pretty subtle about my videotaping, so I don’t think they paid me any attention or knew that I was going to post a review. I asked my rep if they had any policies on me recording, and he said no, I could do whatever I want. I never brought up that I had a KZfaq channel, so I think I was treated just like everyone else…

Indeed they did! Thanks for watching!

Do the online form and you’ll know! 😁

Y u selling the si keep it bra there high right now I’m lookin to sell my maxima for another si miss driving stick and a gas saver 😂

@@vonstrong92 getting a 4 door truck . My gf has a 16 Camaro then I have a 15 ram 2 door and my 14 SI coupe as well. We don’t have anything 4 door and bigger space as well and the SI will go. I love the SI fun to drive but can’t keep 4 cars too.

@Favian Figueroa - great question! I think you got it correct...the bank is the owner of the vehicle, and CarMax would have to pay it off on your behalf, and you get to keep the difference. Bit if you owed more than CarMax was willing to pay then you'd have to come up with the difference at the settlement table.

Travis, good question… I think that is up to your bank. With my bank the money was available in the next two business days, like any other check.

@@MikeFyxdt gotcha cause the offer I got on my car was 20,600 but the pay off is 16,570.11 so I was wondering how long it would take to get the check or amount for the difference because I’d need it asap to find another vehicle to drive

@@tman04__ Travis, if you are financed then the question is whether you own the title to your vehicle. If Carmax is buying your car, then the title needs to be clear first. But I’m sure they have experience in dealing with paying off cars that are financed. It’s a great question and I recommend that you give them a call to tell them your situation, and have them explain how it would work. Good luck!

That's a great question! And people should definitely clear their data… We never synced our phones with this car, which would have left behind personal information. I did not clear my map history, so I suppose someone could have used that to figure out where I lived. I sure hope Carmax wiped the data before selling it! 😁🤨

For my car, they did not test drive it. I guess it was too old for them to care. But the newer cars got test drives, I think. Someone was selling a beautiful Corvette the day I was there, and that got much more attention than mine!

Lol, I wish it was! I figured it might be worth $9000 retail, so I wasn’t unhappy with the wholesale offer they gave me. But I appreciate your optimism!

@@MikeFyxdt you "figured"but didnt do any market research. oh well, rich people have money to burn

Thank you! The drive was through eastern Pennsylvania.

Hey Tom! I wondered that too. They had a 2017 Mustang GT convertible with 12,000 miles for $40,000. Mine is a 2019 with 5,000 miles. What they’re asking has nothing to do with what they’re willing to pay, I’d imagine…😂

@@MikeFyxdt go back with your red gt. That would be great KZfaq content!

@@tomeng6733 At the very least maybe I should do a short of getting a quote from their website?

If they did then it was probably the typical three days that they hold all checks. I don’t remember! 😁

Gisele - call them! (If I had to guess I's say YES!)

Yes! They took care of all paperwork and sent me home with appropriate receipts. The only thing I needed to do was properly deal with my old license plates. And cash the check! :-)

@@MikeFyxdt i just did mine earlier. Sold to Carmax. Got a good price from them. Thanks for your video.

Thanks for saying! I appreciate you watching.

Lol, my wife drove out when I called and told her it was a done deal and I needed a ride home. I’m so glad she said yes. 😂

@@MikeFyxdt LOL this is a plan required especially if you drive an hour to Carmax, etc.

Yeah, I have no idea how they are going to resolve that, or even if they need to if they send the car to auction. It’s my fault for not reading the copy of the title when I got it… I just put it in the safe and assumed everything was good. If I had to fix it, I imagine it would take at least half a day of phone calls and letters. By the way, I couldn’t see all of your other comment, but the quote for $7900 in the video was for my Honda accord, not my Infiniti that I sold in this video. I didn’t record the screen session when I got the quote on the infinity, so I recorded the application process again using another car. Sorry if that was confusing!

@@MikeFyxdt yeah, I went back to see what I missed and deleted it. Getting that fixed after this long is going to be a trick. I doubt they can sell it properly without getting it fixed. Makes it look like someone rolled back the odometer

@@TheLukemcdaniel yes, I was frustrated but also embarrassed that it looked sneaky. If it were a late model car then I think it might make a difference, but in this case the actual condition speaks louder than anything on paper. I am relieved that it is not my problem to resolve!

I said the offer at 4:00... $5900.

Well for me there promise came true!

@@MikeFyxdt No no no...I was talking about the car inspections.... they dont Inspect them as they should....

@@MikeFyxdt *their*

Invest it in Rivian. 👍🏻

@@MikeFyxdt sounds like a plan!

Hey John - Nope! I didn't give them enough information to run my credit. Just my driver's license and the title for the car.

Hi Al! Yes, I am very pleased with the outcome. 😁

I guess a broken wheel is a big cost to them. I wouldn’t think they would hit you too bad for normal wear and tear…