ServiceNow Impact is designed to help you get the most out of your ServiceNow investment. It’s a first-of-a-kind solution that lets you achieve more value faster. With everything from expert help through to personalized recommendations and training, Impact is there to help you succeed.
Capabilities Maps gives you complete visibility of all the capabilities in the ServiceNow products you’ve licensed, and lets you see the status of each capability-whether you’re already using it, are planning to use it, are currently implementing it, or never intend to implement it at all. It also highlights the capabilities that your Impact Squad recommends and gives you instant access to detailed capability information so you can investigate further.