ServiceNow's CSDM explained in 10 minutes

Рет қаралды 13,366

Күн бұрын

Join us to learn about the core concepts of the CSDM and how it affects your journey to Service Management greatness!
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00:00 Introduction
01:22 Topics
01:27 Why care about CSDM?
03:09 What is a service?
05:01 CSDM fundamentals
10:37 Outro
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Пікірлер: 22

@whmills02 27 күн бұрын

Well done Gentlemen. Simple yet succinct explanation!

@katedavis3953 27 күн бұрын

Wow, thank you. I have watched so many videos on CSDM that never explain what the hell it is. This was to the point and explained perfectly. Bonus, I love how you guys are outside! Cheers

@Adrian230 11 ай бұрын

Never expected that one day, some Bosnians in the mountains will explain CSDM to me. Thank you very much 😀

@MrStuartp 7 ай бұрын

This was fantastic, so well explained. Diagrams were excellent.

@henrikjohansson3169 9 ай бұрын

Excellent video. I will definitely point this one out to customers as a great primer to understand.

@peterfriedl1541 Жыл бұрын

Great Video, greetings to the whole Team!

@mlemartien Жыл бұрын

Great job in breaking down CSDM in 10 minutes. Not a simple task!

@James-vg8bn Жыл бұрын

Great video. Michelle is excellent and worked with him previously. Very knowledgable.

@zelawar1 10 ай бұрын

Excellent and simple definition for CSDM

@tysonelder646 Жыл бұрын

As always - awesome work!

@user-sg2xs5hb3z 11 ай бұрын

The video really helped me to understand the CSDM. Thanks a lot :)

@arielgritti7515 Жыл бұрын

Thanks for sharing. Well explained in a short time. It's a challenge.

@HelloWorld24680 Жыл бұрын

As always .. good clarity in concepts with visuals. 👍 Keep rocking guys 🎉

@bosnit Жыл бұрын

Thank you for this amazing video

@augustonieto607 Жыл бұрын

Excellent content, congrats!

@kamranayub4680 Жыл бұрын

very well explained. Great job team

@TECHNOL0GY Жыл бұрын

Great content. Thanks!

@chumalump Жыл бұрын

Great examples. On the slide "A Simplified Overview" of Confluence wiki, which table classes would you use for Service and Application Service?

@einarpartners7707 Жыл бұрын

Hi, you can find the CSDM to CMDB mapping right here: docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/csdm-implementation/concept/csdm-to-cmdb-mapping.html