Glad it helped Jason! Thank you for watching!

Thank you for watching Andreia!

You are very welcome and thanks for taking the time to leave a note!

VTB Permissions Question, ANSWERED! #servicenow #kanban #productivity #security #permissions

@@JustinMeadows Thanks Justin. and if i would like to have my personal VTB, i.e. nobody except me can view / edit it, is it possible?:)

Yep that's the default behavior when you create one - only yours. An admin can get to it if they wanted but otherwise it's personal to you.

@@JustinMeadows ok, thanks!

Thank you for watching jobzombi! An administrator can configure what shows on the individual cards but the last time I checked (which hasn't been recently) it was more of a global setting that impacted everyone. The only quick and easy thing you can adjust is to show more/less as I highlighted in this video. Having said that, since I made this video there's a newer feature in UI Builder or "Workspaces" that may or may not let you configure to this level (I'm betting it does). Consider it on my to-do list to find out!

So the VTB can show tasks and anything that extends the task table. So in theory you could import the spreadsheet to the task table or a table that extends the task table (like a custom table) and then that would work. But not documents unfortunately. There is a Kanban component in UI builder that may make this possible but I'm still trying to learn that new feature. Don't even have it working for myself yet .

I haven't personally seen a hybrid board option. There may have been versions of this before I started using them back in 2017 so can't say for sure. But.... the thought of something appearing on my board that I didn't put there is unsettling to me haha. I'm so accustomed to adding/removing what's on my to-do list I don't want to give other people or a system the ability to stress me out 😎

I use a team VTB and have a script that adds tasks to our incoming column for sorting and assigning.

Oh nice! Admin access is priceless haha!

Hi shaikh faiz, thank you for watching! I'm not aware of an ability to filter a specific lane on a VTB. All of the filters that I use apply to all the cards on the board. If it's a free form board, then the lanes are free form as well, meaning you have to manually put the cards in a lane (no automation) and you can label the lane whatever you want. If it's a guided board, then the lanes are automatic and they're based on some value on the record (state in most cases I've seen but it could be anything i.e., priority or another field on the record). So in short, any filters apply to the queried records and not the structure of the board. I hope this is helpful!

Hi Leo - thank you for watching! There's not a way that I am aware of to modify the filter in the version I show in this video. However, there is a new Kanban Board component in the Next Experience that I have on my to-do list to learn and then make a video. Because of your question here, I'm adding to that to be sure to include a custom filter as I'm sure it's doable, I just need to figure it out. Since that video isn't even near ready yet, here's a link to the developer documentation on the new functionality that I still need to learn. It's a bit technical but wanted you to have confidence in that this is probably possible in the new UI - developer.servicenow.com/dev.do#!/reference/next-experience/sandiego/shared-components/now-visual-board/overview

Yes both additional comments and work notes work from the VTB!

Neither! This is a platform-wide feature and can be used by anyone with an existing license.

Absolutely, 100% yes! I go into even more detail in a video response to your question here: kzfaq.info/get/bejne/jrmnlKtircudmGw.html. The quick answer is you want to use a "Data Driven Board" for the tasks to show up automatically. You can have a board based on the type of task (catalog task, incident, problem, change, etc) or you can base your VTB on the root "Task" table which will pull-in all tasks from child tables. Thank you for watching and taking the time to leave a comment!

Love this question and thank you for watching! I didn't think this would be possible at first. But it turns out it is very possible! What I did was create a new flow that triggers off a new or updated record on the table vtb_card. Then I created a decision table to decide on different labels/tags. Once I had the label/tag, I created a new record on the label_entry table and it actually worked! I'm going to record a video of this tonight and post it tomorrow showing the use case I used for my VTB and then I'll create the flow and the decision table for your incident in the video so you can see exactly how to do it. Thanks for the inspiration!

Video is up as promised! kzfaq.info/get/bejne/aLppmbqEmNeZqok.html Thanks again for the inspiring question... now I don't have to manually label my stuff!

Hey there, first thank you for watching! You absolutely can do this and I show you how in the comment response video linked below. Essentially you'll want to create a "Data driven board" rather than a "Free form board" and then you'll get exactly that behavior. You can watch me talk about this further and show exactly how to create a data driven board in Comment Desk 002: kzfaq.info/get/bejne/hLSneLGjrdi3Ynk.html

@@JustinMeadows Thank you Justing that's just what I was looking for. I just have another quick question, do you know if its possible to create a data drive VTB for project risks? I can't find that task table option in servicenow. Thanks for your help!