I was having similar issues so I decided to try and change out the spring weight. I used their method to change the spring and broke my takedown tool. The spring will not loosen and I can't change the spring out. I reached out to shadow systems and they are sending me an extra guide rod with the lighter spring installed for free. No questions asked! I will buy their products everytime!

For enthusiasts and people who shoot and train regularly, these are great. Your advice is SOLID, and exactly what I'd recommend to new shooters who quickly become enamored with the platforms and expect that they'll just run out of the box. For those folks, I'd recommend a Glock, M&P, Walther, or even a Canik Mete MC9, SAR9, or P365 variant. The SAR9/SAR9C and Canik Mete MC9 are criminally underrated.

I was riding shotgun on the Shadow Systems hype train for the XR920, I watched every video review, read every article and endless Reddit reviews of personal experiences. I had a 19X but I felt like I needed to get the XR920 so I had the best of the best. But after making myself honestly weigh the pros and cons of swapping to a XR920 from a 19X I decided to stay with the 19X. After having it for going on 2 years and watching it cycle anything and everything I ever put in it and the confidence of knowing it’s a 100% reliable pistol with the history of Glock pistols lasting forever. Not saying shadow Systems are inferior or anything, but there’s just simply not the history of hard usage that Glock has. I decided to mill the slide for a dot and invest in a nice holster and just keep the glock and I’m happy I did.

Love my MR920 Elite. Over 5,000 rounds in mine. (This was prior to the Dr920P) But I ended up putting a ZEV Compensator on mine and I've never had any issues. Great video brother

bought a xr920 elite a couple days ago and put a couple hundred rounds down range. it initially had some reluctance racking cheaper mags, but i use glock, pmag, and amend 2s. zero failure to feeds or stovepipes so far. gave it a good cleaning and oiling after the first day of use. smooth as butter. going to put a few hundred more rounds through it in the next week or so and if anything happens, i'll come back to this post.

Good video. I have the MR920 and the DR920 and have had zero issues w both-including during the break in periods. I shoot weak range ammo and haven’t had a single problem with mine. Also, agreed re their customer service; I peppered them w questions and they were extremely responsivez

Bought mr920 elite. About 600 rounds later not a single malfunction.eats all kinds ammo 115gr to 147 cheap and expensive.love this pistol.

Thanks for the video! I took my DR920P to the range for the first time. I shot 124gr Armscor and Federal Synthetic purple tips, and also 115gr CCI Blazer. I had ZERO issues or malfunctions and shot almost 200 rounds between all three brands. I even mix-matched the ammo in one mag and had no issues. I also have not changed the spring yet.

All my failure to feeds that I had in the beginning were from the magpul magazine that came with it. Every glock mag I’ve had worked flawless with it.

I have a new xr920 and I have about 800 ends through it and the only issues I have had was failure to feed….while I was using a drum. Absolutely nothing with Glock or mahout mags. It’s a great gun

All shadow systems guns have a 200 rnd break in but they should have that spring in comped guns from factory so you don't have to go through the trouble of tinkering

Great video bro. Adding a comp can make things tricky. Glad they cleared up the issue.

I have a early MR combat with rmr cut and its been flawless, 100/100 on reliability

Meh was on the fence about this one. But when you ask the question about watching a KZfaq video etc etc. My answer has to be NOPE!! Once I spend that much on a pistol I just don't think it should have those problems. Company sounds great but end of day I'm paying you for the product. If it has out of the box issues then that means you shouldn't be selling it. Great video. Preciate it

I love my G45! With somewhere past 3k rounds through it and 0 malfunctions I added the Radian ramjet afterburner comp and barrel and a tungsten guide rod and its shoots so damn good after already shooting good that Im happy with it as the only glock that I own. I always wanted to get a Shadow Systems firearm but I would only be spending money at this point so Im rocking with my glock!

I have purchased MR920 elite and the DR920 elite. Both guns have operated with no problems. I am getting a compensator for the DR. Thanks for the heads-up on the spring. Can't say enough good about Shadow Systems products and staff. Love to buy American products whenever possible. Thanks for your time.

Had to replace my trigger for my mr920 they sent out a new one loved it ever since

I have a DR920 L Elite. No comp. And I have about 1700 rounds or so through it. Zero issues. I have put zero dollars into this gun other than the initial purchase and it runs like a champ.

They really are great guns. I mustve gotten lucky because my MR920 and XR920 didn't need a breaking period. Only had I malfunction and it was the pmag. Used glock and no problems since.

I’ve had mine close to a year. No issues, except for the first 100 rounds it failed to feed about four times. I was using bottom of the barrel ammo. Since then, flawless.

I own MR920 and WP MR920.. love them but my new carry Walther PDP full size with 4inche .. plan to get another one.

Before giving up on the gun, watch the video about break in done by Shadow Systems. If you limp wrist, any Glock will have FTF. If you want a soft shooting gun for 115gr, get a spring. If you want to use it for protection, get 124gr or heavier.

Great clear and honest review.

I was having feeding issues...i have a glock guide rod tool.. I'll swap springs and take it this week. Thanks for this video.

Just picked up a xr920. 250 rounds through it so far and no malfunctions.

I just got the SS MR920 Elite in exchange for a painting a house and i took it out yesterday to try it out to my amazement it shoots extremely flat and never gave me a single issue

I’ve owned 4 SS, after the break in, they are incredible. My goodness I’m not sure what magic they’re putting in these things, but they are the flattest shooting hand guns I’ve ever shot. And accurate as hell. Yes, more accurate than a stock gen5 Glock.

Awesome gun I have an all black glock 43x I paid 700 for it and with the ameriglo Spartan night sights and the rubber texture talon grips it's at 820 and I have never had one malfunction

Great video after watching this and reading a lot of the comments I think I'm going to go ahead and purchase my first Shadow system I had been debating it for a while just because I have heard of the problems and I always thought for that kind of money it should run right out the box but after hearing how their customer service took care of you I think I can take that chance!👍

If I'm paying 2k for a pistol it better cycle everything...even wood bullets. Break in periods are ridiculous, guns (especially for defense) need to run flawless out of the box. The only failures I've experienced in oem glocks have been with wet ammo, out of spec reloads, magpul mags, worn out recoil springs, and aftermarket trigger connectors.

Have the M920 w Volker Universal Comp.. Recoil is nothing, Unbelievable " ' Had a problem w the trigger , shipped it to SS,,,,got it back within 2 weeks. Top notch customer service.

That’s going to be the next addition to my pistol collection! I’ve been doing research for almost a year. I just need to shoot a few hundred rounds through one before I commit. Great video..... thanks for sharing. Just sub’d.

After purchasing my first, MR920 combat, zero problems after 500 rounds of various types of ammunition. Bought a DR920 Foundation, ran it through all the same kinds of various ammunition with even more rounds and not one issue. I have owned practically every 9mm and 45 ACP Glock there is and after thousands of rounds through all of them, even after changing springs, sights, etc they have never shot as flat or comfortable or as reliable as my Shadows. I have contacted their CS about some details and they have been prompt and informative. For the price, optic ready, TTI connectors, fluted barrels, grip angles, triggers, slide serrations, and weights I wish they would have come out sooner.

I’m 60 years old and have been shooting guns since age 8. I’ve been around guns all of my life and carried one for 6 years professionally. Now, to your video, I totally understand what you’re saying and why you’re saying it. This gun has been nothing short of a marketing nightmare. 99% of buyers want the gun to work out of the box. I mean function reliably if you needed to use it to protect your life. Most consumers don’t have time or the inclination to go fiddling around with springs and other shit to make the gun work. How many other guns have you owned required that principle? I guarantee you that they’re flooded with frustrations coming into customer service. Hell, I purchased 2 DR920’s and both guns choked after the 1st round. The best string I got out was 3 rounds fired without issues. Had 2 retired SF buddies with me at the range and they were on the floor laughing. One pulled a Taurus G2C out of his bag and said “hey brother, watch this”. I just laughed along with them and kept after it. I made the changes myself and it works like a charm now but this gun is DEFINITELY NOT FOR THE AVERAGE JOE. My point is: There’s no way they didn’t see this coming. You can’t tell me they didn’t run into these issues during work ups. No F way. I’m no marketing genius but damn I could’ve seen this one coming. I’d be pissed too if I’d bought a high end sports car and had to change the shocks, valves and run high octane only gas to make it run out the dealership. All kidding aside, this gun will run after you beat it up a little. Just buy some ammo and STAY THERE UNTIL YOU SHOOT ALL OF IT. Force yourself to address every hiccup. It will MAKE YOU a more efficient and effective shooter plus you’ll get all of your malfunction drills down pat.

And what alot of people do to their glocks or any other firearm for that matter...is try to upgrade it to whatever end.....changing everything about the original firearm that went through r&d.....upgrade ..upgrade ...upgrade, to the point that you have know idea what works with what part anymore.... shadow sytems put the work into what works with that sytem. if as many people put that amount of time into training..I think we've have a completely different conversation. but I'm guilty of doing the same types of things at 1 point too😅...at least I can admit and try to fix it. def appreciate your time and input sir. much respect🤙

I have an nr920, I've only ever had one issue with it and that was with the trigger not resetting randomly. SS sent me out a whole new trigger assembly in 2 days. Never had another issue.

I've had a DR920 war poet for a couple months now and ive put 1200 rounds through it. Never had any issues after the break in period.

I have the Xr920 Elite. Ran out the box, not one single failure 500 rds first trip. Cleaned it ran 300 next session and not a single failure.... I'm sure some guys have had trouble but I haven't... Know 2 other guys with the DR920 and they haven't had a single issue either.... I've owned Glocks that have had a few issues during break in, a Sig that took a couple hundred to start running.... I will not carry a gun until it can run 500rds without a single issue.... On the shadow systems. I bet it's a mag thing for a lot of it. Magpul makes great mags. But a factory Glock mag I think is more dependable.... Don't hate till u have put the work in...

I’m glad the suggestion I gave you from your first video ended up fixing it. I agree their customer service is amazing. One of my friends who has this as a duty gun messed up the trigger when they took it apart and put back together wrong. Shadow systems sent them a new trigger kit no questions asked. Multiple people I know are using it as a duty weapon and have had zero issues after Initial break-in. Duty ammo being used is Winchester Ranger T 147 grain +P. Shoots great.

Basically call shadow systems a head of time before your purchase and have them send you the spring that way you can enjoy it when you get it

I have the DR and MR pistols and I have had zero issues. I even use a timney trigger on all of them. They are great.

My ZEV OZ9 and OZ9c didn’t like 115s out the box. Not to the degree you described but I’d have to bump the slide in the ass once in awhile to send into battery. I shit canned the Pmags for Glock mags and put 500 rds of 124s through each. Now they have no issues with 115s. Just took a little break in of the spring.

Some of us can afford a couple shadow systems and some can’t. I only run 124 NATO 9mm, so I’ve never had the issues… except the CR920 butt barrel, different ordeal. Comps in general are a bit wonky, to me personally. With the butt barrel on the Cr920, it was honesty system. They send you a different barrel with a different barrel hood and they trust you to send the butt barrel back AFTER you get the new one. That’s not to say shadow systems hasn’t had a fair share of “uh oh’s” but they instantly fix them. The only other thing I’ve seen is the Cr920 trigger getting grittier with use, not smoother. I don’t have that issue hopefully never will. It’s almost Mr920 carry season though so I can get away from the Cr920. Until next spring/summer.

The first day I had mine I ran freaking steel ammo threw it and everything else. Haven't had one issue out of it. I will say there customer service is spot on I had a small scratch on the barrel when I pulled it out of the box. And they offered me a brand new one that day . I just didn't want to send them mine and be without. Gun works amazing. I also have just the 920 elite no muzzle break but threaded. Could be the difference

Just ordered this DR920P and just awaiting my clearance. Ordered 600rds of 124gr from Oak Island for break-in.!.!. Hoping it all goes smoothly. I've got an MR920 Elite and lol that was def a frustrating break-in period for me. It took well over 400rd until it was near flawless.

Shadow System is amzing! They customer service is best in business. The only problem I had is mag resales going bad.... They send me one for free they covered all costs, amazing!

I owned shadow systems. Ok guns. But, I owned many guns to high end like staccato for example. I learned if I have to break in a gun to resolve issues I’m not carrying it. Over and beyond customer service is you can take it out the box without cleaning and no issues. I owned maybe over 80 guns. Guns is like a girlfriend. If you can trust it from start all you doing is building trust hoping he or she don’t break that trust. I’m a vet 10 years war zone, good video

This was the first of the compensated guns they made. All this is worked out now. Solid pistols

For what we get out the box and being able to get it under retail imo it’s a win win I have the MR920 elite over 5k rds flawless I bought the DR920P over 3500k and I still get double feed and stove pipe from time to time I also had them send me the 15lb spring DR920P is basically a Comped G17

Thanks for sharing this information 👌

One of my mr920s had a 700 round break in period. Just keep shooting and it will resolve itself. I also made a video about malfunctions I was having but they completely stopped.

If I am not mistaken, I believe these DR920P are now shipped with both springs. That being said, does that mean the spring that it comes in the gun already is the better one, or the spring that comes in the box is the one that should be in it? In case you happen to know. Thanks in advance!

Your video was suggested to me. I've got three Shadow Systems pistols. I have two of MR920s one Combat Optic and the Warrior Poet Edition. Both of them had multiple failure to feed and failure eject issues. One of them smoothed out in the first 200 - 300 rounds, the other did not, after 500 rounds. I had to send it to Shadow Systems and they stated that the barrel was out of spec and replaced the barrel and sent it back. Sense then, I've had 700 rounds through it with only a few hard primers from some crappy ammo I was using, otherwise, it's 100% reliable now. Fast forward to the CR920 that I got in May... Very frustrated, it's not reliable at all. I'm 300 rounds in and tons of failures to feed in every single mag with the exception of 50 rounds of 147 grain. I emailed Shadow Systems back on 7/8, they responded on 7/13 asking for pics of the barrel and sent a link to a technical Tuesday video about the "butt" barrel. I was out of town, sent them pics on 7/18 when I returned, and here I am after half a dozen additional emails and phone calls without a new barrel and a gun that is not reliable for summer carry. When I finally spoke to someone last Wed, they told me that they are waiting for barrels to come back from nitrating and that they will pull one from the next batch and will send one to me. Still could take 2-4 weeks, with no updates or responses. I love their pistols, but I'm at a 66% failure rate on two different models. I hope they get this resolved because I do love their pistols.

Love this gun best gun I’ve ever shot no problems!

Love mine after 150 rounds haven't had a single issue.

I picked up my Shadow Systems DR920 WarPoet today, immediately went to the range and put 200 rounds through it without a single malfunction. Maybe they’ve changed something in a year.

"They give you" - narrator "gun oil" 🤣🤣🤣 Great video my guy. Very informative.

If you want to go through the break in period without wasting ammo, simply rack the slide and let it go 300 times or so and clean it. Its going through the same motion as if it were firing. Do it vigorously.

Glock 17 or Glock 45 with apex trigger, good sights and I'm good to go. Works even single time.

Do you know what is the weight of the spring that fixture problems? And did you have to reach out to them to get it or does it come with the gun as an option to swap out?

I had so many failures to feed and double feeds. I was told to shoot about 200 rounds, and it will work. Nope. Then it was 200 to 500 rounds, and it will work. I don't need to spend that much money on ammunition just to hope it will work. I sold it within a month. I have guns from almost every major manufacturer. They work great out of the box. Zero issues.

Is the 115grain program just for that model you have and or running a comparator? That 115 grain you think going to be a problem when I get my MR920L in? Should I just go ahead and run 124 grain in their pistols or higher? I use 115 grain sellier and bellot all the time in my Smith&Wesson M&P9 2.0 4.25 metal. No problem.

So, the only thing I heard regarding reliability was if installing a comp, to use a weaker spring. Did i miss anything? Isnt this orobably true with any other pistol, including Glocks?

My mr918 and mr920 have never really had any problems trigger safety Spring on 918 broke they sent me complete drop in trigger replacement thousands of rounds on both

Other spring plus 124 gr ammo. 😎👍

Have a stock gen 4 19. Not getting rid of it. But want a DR920 as well. Want a full size. Front and rear serrations, optic cut with no mos plate, good grip, beaver tail, nice barrel. Nice trigger. DR920: “I got you”. Makes sense for me because it checks all the boxes and is 8-1200 depending on model. Like I said. Not getting rid of my gen 4 19. But want a DR920 maybe MR920 because that’s the 19 size of course. But I can conceal a 17 so might as well get the DR.

💯 percent true.

Just ordered this gun, hasn't arrived yet. A bit confused. Some are saying the replacement spring is heavier, some are saying lighter. Which is it? What weight spring is the one to use with average ammo? Thanks.

Shadow Systems is a fantastic company. I love their support for LE and Mil.

As a retired LEO, my choice is a discounted $1100 Shadow Systems MR320 that will have multiple issues that could put my life at risk when I need the gun to work, or, buy a stock Glock 19 for $398 Blue Label price and have it work flawlessly out of the box. It’s an easy choice!

I have the CR with the comp and after around 300 rds or so it stopped having issues. It still is finicky on the 147 grain loads and I only use 124 so it does not really matter. Don’t use blazer ammo

I have my Arex Zero 1 Tactical for 2 years now.. Shot almost 5000 rounds through it and had only one failure (was a big one thoe) a pin broke that holds the fireing pin.. Changed it and it goes on with 0 failures.. So that's a gun you can trust your life on.. No failures to eject, feed, no double feeds.. No bullshit 😁

Two DR920's. Neither would feed hollow points to even break it in. About 30 percent failure on FMJ. Nose up jambs. Rounded the bottom of the ejectors with a file and its a huge improvement. Both guns are having light primer strikes across 4 different brands of FMJ (haven't tried hollow points yet, just got them feeding). One gun has 300 rounds ran through it, the other has about 150. Sorry, but for this day and age, it should work out of the box. Most people don't break in their guns and if they do, they just shoot FMJ and assume it will run hollow points.

agreed 100 percent sir

Thanks for the video. Still on the fence here. Will try the other spring/oil/etc...and plan to run a serious amount of ammo through it today to "break it in"....but it seems whack that they know all of this and still send out guns that malfunction. It's a SAFETY ISSUE here. First gun for the wife. She's about to lose all confidence and THAT is something they can't fix...nor should she have to deal with such BS as a new shooter. At least it may be easy to unload (?)

I wouldn't trust any pistol right out of the box. Until I get at least a couple hundred rounds of range ammo and then at least a box or two of my preferred self defense ammo through it. Any gun can have issues.

It seems A LOT of manufacturers are going through this process of shipping NEWLY DESIGNED firearms out, that do not cycle reliably ..... I bought the PRODIGY and had issues with the first shots immediately....final fix was a heavier 10lb spring and better extractor....LETS HOPE THE NEW RIA 5.0 HAS A BETTER SHOWING

Purchased the Shadow Systems DR 920 and have put over one thousand rds through it and I’ve had ZERO problems. I did change the trigger which is my only complaint to a Timoney Alfa Trigger and it now feels even better.

I have several Shadow Systems; they were awful out of the box no denying. Im between 1,000-5,000 rounds across all my Shadow Systems and ZERO malfunctions. Yes is not going to be Glock out of the box but it will exponentially catch up and beat the Glock. I have a DR920P for range/courses/competitions, I carry a MR920 War Poet daily and have a seldom summer carry CR920 (my least favorite). Their customer service is superb. One thing it never improved was they all hate Hornady Critical Defense rounds....but all other ammo zero issues.

From whatnive heard the DR series seem tonhabe the problems.. i have the XR 920 and afyer 200 rpunds or so its pretty damn tough. Built similar to glock so known to be reliable just tighter tolerance for accuracy

I’m thinking about getting a MR920 combat. Since SS say they do come stiff or tight would lubing the gun before breaking in work with any feeding issues🤔

Damn, I'd buy a Staccato at that price. I don't have that luxury. However, I do have a G19X & bought a Dagger SW4 GatorMouth cut, RMR milled, threaded barrel, suppressor sights in FDE for $200 & change Upper for my G19X frame with no issues. I wanted my G19X slide milled but it was cheaper to buy a whole complete badass slide & put the HE407c x2 green 2moa dot on it. She drives nails at 25y+. Guess you would want a Gooche Type Glock to pay that price for a tool that has issues.

I am sure it’s a great firearm but for $1000 it should come with a spring that works out of the box. I do understand that there is a break in period which is fine.

I bought this pistol last week. The break in period is real. I personally didn't mind the malfunctions. None of my pistols ever malfunction so it was ok to work through them during a training, or a break in session. I tried 124's to start and then swamped over to some hot 150's and not a single issue. The accuracy is pretty damn amazing as well. This pistol is gonna be a shredder for me during 2 gun and my run and gun events. Thanks for the content and keep it up.

Do they build these guns de novo or do they alter a Glock as the base?

MY DR920 has been flawless

Everybody wants a gucci Instagram glock but forgets to buy gucci +p 124g ammo. I've built an agency arms build that required major tuning where the slide costs more than this complete system. My mr920 is my daily great pistol!

If you are telling us this is $2000.00 with accessories....😧😨 I would rather buy a "STACCATO 2011 or a "Bul Armory 1911 double stack pistol!!!😉 Thanks for telling us the TRUTH!!!👊🇺🇸🇺🇸🇺🇸👍😎

When I use Glock mags it doesn’t feed properly

The manual says to expect malfunctions in the first few hundred rounds due to tight tolerances. Can’t really be frustrated with that since they are telling us that from the start. I have the DR920, XR920 Elite and MR920 Combat. Two of the three had malfunctions under 200 rounds, then ran flawless since. The third never had malfunctions from the start. Many people purchase a shadow and never read the material that comes with it, then complain about malfunctions within the first few mags.

Customer service is awesome with shadow systems.

Is it me or do the ergos look uncomfortable like many guns? Walther seems to have exceptional ergos. Thanks for the review

Just buy a Glock and don’t fuck it up by adding a bunch of aftermarket garbage. Keep it 100% OEM. No problems to solve. No break in period.

But why should you have to swap spring out, or do anything else ot make a have $1,000 gun shoot reliably? If this was a cheap gun that needed upgrades to function, people would call it a piece of garbage.

Hmmm. Salty Nation? Theoretically that makes you part of the "Salty Army", that said, hello my brother, appreciate the review, gonna check out your other videos and sub up.

I’m 400 rounds in on my mr920 with zero issues.

Maybe it’s just me but I bought a blem mr920 elite on august 5th I’ve shot already 1000 rounds through mine most of it was the cheap steel cased ammo mine haven’t had any malfunctions yet thankfully trigger isn’t as good as the Walther or CZ which sucks as normally it’s about $1000 but shoots great sucks that’s there’s problems with other peoples Ss at least they don’t fix their mistakes also mine didn’t really need a break in period just cleaned and lubed it when I first got it and shoot 300 rounds of steel cased ammo

Archon type b anyone. First real Glock look alike that’s not a Glock. Amazing gun.

Nearly bought a CR920. So glad I didn't. Self defense situation will probably never happen, hopefully. If it should happen I don't want to find myself with a gun that might function properly. Shadow Systems have had several issues forcing them back to the drawing board. Went with the Staccato C2. Zero issues and definitely more accurate than I am.

Sucks to hear about those problems you had with the DR920. I've never heard anyone having issues with the DR920 or MR920 so idk what the deal is with those comments lol. I got the regular DR920 and even with the break in period after 700+ rounds I never had an issue. It was a great gun that I'd recommend to anyone thinking about getting a Glock. Sucks about the compensator. That's awesome they figured out what was wrong.