BJ's Wholesale Club Holdings, Inc., commonly referred as BJ's, is an American membership-only warehouse club chain based in Marlborough, Massachusetts, operating on the East Coast of the United States in addition to Ohio and Michigan, with plans to expand into Indiana.
As of summer 2020, BJ's operates 216 BJ's clubs in 17 states and employed approximately 25,000 team members (both full- and part-time). Clubs are found in Maine, New Hampshire, Massachusetts, Delaware, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania, Maryland, Virginia, North Carolina, South Carolina, Georgia, Florida, Ohio, and Michigan. Its major competitors are Costco Wholesale and Sam's Club.
BJ's Wholesale Club in Virginia
BJ's offers a variety of special benefits to its members. These include "member pricing", a variety of name-brand products at discount wholesale prices, acceptance of all valid manufacturers' coupons, and acceptance of many forms of payment (cash, check, ATM/debit cards, all major credit cards, and EBT SNAP benefits).
Memberships at BJ's are required for these benefits and are available to individual consumers and businesses. BJ's memberships normally last for twelve months from the date of purchase and must be renewed yearly. As of January 2, 2018, a standard Inner Circle (individual) membership at BJ's cost $55 per year. In addition, BJ's also has a special "Rewards" membership that may be purchased for an additional $55, allowing 2% of most of a member's purchases to be "rewarded" and redeemed for use towards future BJ's purchases (with the exception of alcohol, gas, and tobacco). Business members may apply to purchase BJ's products for resale, and nonprofit organization members may apply for tax-exempt privileges (where applicable). Members with expired memberships (if they choose not to renew), as well as non-members are allowed to shop, but are assessed a 5-20% surcharge (depending on the club and the circumstances) on their total, and are not allowed to pay by check. However, if non-members keep their receipts and decide to renew their membership or open a new membership, they will be refunded the surcharge and applied towards the membership fee, within seven days. To aid in convenience, most BJ's memberships can be renewed at the register during checkout. BJ's Wholesale Club has a 100% Satisfaction Guarantee on their memberships; therefore a membership can be refunded at any time during that membership period without any 90- or 30-day stipulation.
Many of BJ's clubs offer special services to members, such as car rentals, gas stations, home heating oil, an optical department, propane filling, and vacation packages. These services vary from location to location. As of 2008, there were 154 clubs with optical departments. As of January 30, 2010 BJ's operated 104 gasoline stations at their clubs. In February 2007, BJ's closed all pharmacies in its clubs.
BJ's Wholesale Club locations frequently stock different varieties of products at different locations. However, all clubs carry the items listed in the coupon book that is published on a monthly basis. However, at certain times, it is not uncommon for a certain club not to carry a new item immediately due to its higher demand.