This was a GREAT help when commissioning my system. One thing I had problems with after following the video was that I needed to switch my battery dipswitch BACK to the proper "ID" after I put them all in the top position to run the com setup. If you've just got one battery you just need to flip that first dip switch down and you're golden, otherwise check page 24 of the manual.

Been looking forward to this video and what perfect timing since i just received my order late last week! Thank you

great job Kelly! Easy to follow - Easy to Install!

I like your video. You need insulated bushing on your metal chase nipples for the larger battery feed cables. NEC 300.4(G). Conductors larger than 4AWG

Any comments on the EG4 over the Sol-Ark 15K for a grid tied zero export system?

Does the emergency stop button also shutdown an attached generator?

Thanks for the information. I am thinking of purchasing 2 PowerPro Batteries to be mounted on a separate walls in a L figure or do they have to align on the same wall? I am tight on space.

I would love to see the same video but wiring into the different possibilities this 18kpv has ie side line tap or etc

Fantastic video! Is the 18k capable of charging batteries and allowing the array to power the house simultaneously?

great video but the firmware and BMS software is no longer available on the EG4 website under the tabs shown in the video since the website has been changed and the new tab for that stuff: Resources>Software doesn't have the updates. How do we find this now?

I followed this with my battery install. The 2 things that would need to be noted are you pressed (return) you said 2x but actually pressed (enter) return takes you back to a previous screen and enter saves the selection. Also The dip switches at the end (after programming to lux) need to be flipped to 1 up and the rest all down before it will communicate to the inverter. These changes to the video would greatly help a new person out. I had to dig elsewhere for this information as well as the password for the touch screen being “Signature”

Can the EG4 PowerPro ESS EG4 18kPV Hybrid Inverter and PowerPro WallMount Battery units be installed with their backs against the floor, or are there specific mounting requirements or limitations for optimal functionality? The crawl space height is too low for the units to be installed upright, so we need to ensure compatibility with this orientation for installation.

Can you do a video demonstrating the features and abilities of the smart load/gen input and dry contacts

OK connecting battery cables 15:30 looks simple. Well maybe not no mater how I twisted and tweaked the fine wires were totally unruly and refused to all go into the buss bare hole. So I invented a method to make it work. Take a piece of letter paper cut a square about 2.5" to 3" wrap this tightly around the cable end with the wires a little less than flush with the end of the paper. Insert the paper and cable end into the buss hole then carefully wiggle the paper out being sure not to leave any paper bits behind presto all wires inside the hole. One other tip put your little finger into the buss hole adjust the screw such that it is flush with the bore.

How tall are you? And, how far off the ground is the bottom of that battery? I don't see any setbacks from the ground outlined in the manual.

I cannot install the firmare because in device manager, the Port COMS & LPT shows an error: "Windows cannot determine the settings for this device. Consult the documentation that came with this device and use the Resource tab to set the configuration. (Code 34)" ideas?

Guys, how to program this for time of use? Use my batteries between 11-7 and charge them between 7-11? I also have a small solar system that helps charging my batteries

Great explanation video. One of the best I've seen so far. Im thinking of getting that combo before end of the year. I have a grid related question, in the event that i want to connect a grid power for ONLY to assist in charging the battery, and NOT to send back to the grid. Is there any specific safe instruction that can be shared to do that? Thanks

Hello ma'am, please is it true that the EG418Kpv has 3 MPPTs with 600VDC max input on each MPPT? Please i need a clear answer as this is confusing to me. Thanks for your response in advance

Where do you purchase a UBB to RS45 for the life of me I cant find one? Plenty of RJ45 USB converters

Hi Can the software/firmware updates and provisioning be done from a mac?

If the outdoor battery is mounted to the ground and the area gets flooded - how high can the water get before causing an issue to the battery?

The EG4 web site differs from the info given here. I can't seem to find the firmware file.

I guys, looks like a good product. Where can I buy one of these in or delivered to Ireland? Thanks in advance. 👍

Can you run four power Pro batteries to 1 inverter

Where can I purchase the cables needed as shown in video. Rs45? Is this supposed to be rs485? I’ve got the eg4 18 and two eg4 pro battery’s and soon when winter is over I plan to install my adani 30 panel array. I think I have all my parts now? Order#100870 I just want to make sure that upcoming I have what I need to complete the install. Recommendations for safety gear? Thank you.

Do you have products designed for Africa?

What is the pinout for the RS232 communications?!?!?!? No one at Signature or EG4 can tell me. The documentation for the battery only references Pin 1 & Pin 8 ‒ RS485_B Pin 2 & Pin 7 - RS485_A Pin 3 & Pin 6 ‒ E-Stop NO

Grid tied

When will eg4 have a grid tie focused inverter that’s zero expert ready out of the box to compete with Growatt MIN?

the obligatory comment ............. here

Posting this here because neither EG4 nor Signature Solar has answered my communications from earlier this week: 1. Sig Solar sold me 2 Victron Lynx Distributors so that I can add a 4th Power Pro battery to my 18K inverter. But it came with no instructions. How and where do I install those and what do I need to do or buy (e.g. what fuses, wiring, etc.). 2. What alternative is there to using a laptop for battery firmware updates? I do not own a laptop, and because I am off-grid -- I would likely lose power to my Mac desktop if I tried to use that (also I would have to go the trouble of relocating my computer to where the 18K and batteries are installed. 3. In testing my 4th battery (I detached the 3rd battery and rewired to #4). I got a "bat open" error and system shut down. What does this mean and could it still be a problem when i get this battery installed (assumedly with one or 2 of the lynx distributors). I have some concern that the battery was damaged in shipping because the box was damaged and the edges of the top cover on the com port side were broken. 4. I received 2 different types of green com cables - some with screw-caps on each end and some with the cap on just one end. None of the wiring diagrams indicate where all of these are to be used - it appears that only one cable is needed per battery, with the primary battery com wire going to the inverter and then 2 com cables going to the primary battery. That leave extras with no use, unless they also need to be used somewhere. Please advise. 5. With regard to the 4th battery - how does it communicate with the inverter? What wires are needed and where do they go (see Q1 above). 6. I also received an orange cable and a gray cable. Are those for the firmware updating or something else? I see no reference to them in any of the manuals. 7. The Sig Solar KZfaq install video shows a ground wire installed from the Power Pro battery to the inverter. This is not in the manuals. What type wire should be used? Does each battery need to be grounded to the inverter? Or can the grounds run from one battery to another? 8. I have seen conflicting info on the battery dipswitch positions. To indicate battery No 1 do you have the first switch up and all other switches down or the first switch down with all other switches up? And in initial set-up - all dip switches are up, correct? 9. Regarding the conduit boxes - I highly suggest making the openings to the battery plugs (on the batteries) a bit larger and the edges of those opening less sharp. Or you could provide proper conduit nipples to better protect the battery cables.

I am cklose to give up they do not reply i want to order but they are not intereste. I am startuing to hate this company their equioment may be good but their employes stink