In Part 1 of Simplifying Your QMS on the Quality Hub, Xavier Francis hosts Suzanne Strausser and Suzanne Weber-Smatko, discussing simplifying your Quality Management Systems (QMS). They emphasize the pitfalls of excessive documentation and provide examples of how it can lead to inefficiency. They highlight the importance of focusing on effectiveness rather than just compliance with standards like ISO 9001. The conversation touches on the need for engaging competent individuals in process documentation and the value of demonstrating processes over excessive documentation. The hosts stress the importance of interpreting standards in a way that suits the organization's needs and goals.
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