Single score report with percentage using performance analytics in ServiceNow
Пікірлер: 20
@kevinmontesdeoca84653 жыл бұрын
You're the man Harshad! Thanks for the breakdown.
@heenasharma46453 жыл бұрын
Thank u so much for this video..
@sivasankaryashwanthsai44163 жыл бұрын
For you Automated indicators is opening
@DnyndoN2 ай бұрын
Hi Is it possible to add any filter or breakdown to filter out the data in % using the field Created[incident] for Last Month & This Month
@fathimasubuhee12612 жыл бұрын
Thanks for the video.. can we drill down back to the records from the widget?
@theBeastMastersDojo2 жыл бұрын
Yes, you can
@tirumalatejavudata9104 жыл бұрын
Hi Harshad, Can you please provide training on the performance analytics module
@theBeastMastersDojo4 жыл бұрын
Okhay! I will plan for that...but it might take a little time.
@tirumalatejavudata9104 жыл бұрын
Harshad Chawra Sure. Just let me know whenever you think you have enough time
@Dodge51004 жыл бұрын
Hi Harshad, thanks for the information The question i have if i want to break down by company. I.e i want to select a company in order to verify breached sla for this one.
@theBeastMastersDojo4 жыл бұрын
You can add a breakdown for the same via breakdown sources and the type of breakdown eg: manual, automatic, etc.
@humberrooms56584 жыл бұрын
Hi Harshad, PA is new to me. I notice reference made to tables. Can you advise which training can help me understand the various tables in pace in SNow, so when using PA I can have some idea as to what to use.
@theBeastMastersDojo4 жыл бұрын
Hello, You can go through learning plans on developer.servicenow.com if you are new to ServiceNow and you will get a good understanding of a lot of things there.
@humberrooms56584 жыл бұрын
Hi Harshad, which version of SNow are you using ? Am using Orlando, and the options you are presenting are locked. Really wanted to try what you are presenting.
@humberrooms56584 жыл бұрын
Was able to work on it, was selecting the wrong option.
@NEHA-ci3qi Жыл бұрын
Should we enable publish scorecard field in the first automated indicator(count of incidents breached) that you created??
@theBeastMastersDojo Жыл бұрын
If I understood it right, the option to publish is only for you to access your report via a published URL, without a need to go to the report menu and access it.
@NEHA-ci3qi Жыл бұрын
@@theBeastMastersDojo ok thanks, will you. Please share how to get count of incidents which are. Of analytics assignment group got re-opened month wise data
@NEHA-ci3qi Жыл бұрын
And also please let me know like if we want for a specific assignment group incidents got breached assignment group is so and so condition in which Indicator should we mention?