After changing the WiFi name, you will need to reconfigure the network.

@@Swatten yeah but we need first change WiFi name from data logger and then from the app

THANK YOU~

Yes, power stations can be shared between the merchant and user versions by means of a licence

Let me clarify your question about the installer's role in operation and maintenance (O&M) at 2:36 in the video. if you choose to purchase our Swatten residential energy storage product, Our installation personnel are responsible for setting up and configuring the Swatten residential energy storage system. Once installed, they ensure the system runs optimally and perform regular maintenance to guarantee its continued efficiency. Additionally, APP systems support connecting multiple accounts to a single power plant. This can be easily facilitated through authorization, allowing for a seamless and consolidated management experience.

Data will be lost, unbinding the data stick will delete the historical data, binding again is equivalent to creating a new power station, so it is not recommended that customers unbind themselves.

@@Swattenthanks for reply. Actually I want change System Type to "Storage System" (currently it is Self-consumption and it don't show battery status). Can you please guide me how can I change it?

The average energy storage system type is "photovoltaic + grid + electricity + energy storage". Users can modify this, but if the selected system type is inappropriate, it will cause an incomplete information display.@@user-dr8rg1qr8o

1. Could you please clarify which interface you are referring to with the description 'grid and usage status display like a dash with no numbers'? Are you talking about the energy flow diagram screen or the device information screen? 2. Regarding your question about whether it's normal for all the power generated to be consumed by the house, it depends on the balance between the power generated and the power consumed by the domestic loads. If the load is relatively high, it is possible for all the generated power to be consumed by the house. Any excess power will be stored in the battery, and if the battery is fully charged, the surplus power will be exported to the grid, meaning it will be sold to the grid.

This is not a normal situation. We speculate that other systems may have been connected to the inverter system.

First, 1.please confirm if the device is online. 2.Then, check if the inverter is connected to the battery. If a compatible battery is properly connected, it should be displayed.

Generally, we do not recommend using AP configuration. If the Bluetooth network configuration fails, please check the network settings according to the prompts and try again. If you need to use AP configuration, please confirm that the READY light turns off and then starts blinking again after 15 seconds. If the device does not detect a network with the AP prefix, please wait for about five minutes before trying to search again.

Dear, the grid data is there, according to the unit KWh judgement should be electricity related data, this kind of data is uploaded by the meter, so it is presumed that it may not be connected to the meter or the meter communication cable is not connected properly, you can check it, and then re-look at whether there is grid data.

Typically, there are two possible reasons for this issue: The connection between the data logger and the inverter is not secure. You can try unplugging and reconnecting the data logger. The network status is poor. Improving the network connection can help resolve this issue.

Yes, as long as the device is online, it can be controlled via solarman

It is shown in Article 5 of the User's Manual： Force Majeure Unless otherwise provided in the terms and conditions relating to the Services, we shall not in any event be liable for any delay failure or interruption of the Content or the Services caused directly or indirectly by acts of nature, forces or causes beyond our reasonable control. These include, but are not limited to: internet failure, computer viruses, network attacks, remote or any other equipment failure, power failure, strikes, labour disputes, riots, insurrections, civil commotions, shortages of labour or materials, fires, floods, storms, explosions, wars, governmental actions, orders of courts or tribunals, domestic or foreign, or non-performance of any third party.

yes!!!

You can perform the calibration manually with the following instructions。 1.General Parameters 1.1Compensation For The Total Amount Of ElectricityDrawn From The Grid：-21474836.48~21474836.47kwh 1.2Compensation For The Total Electricity Of The Grid Fedder：-21474836.48~21474836.47kwh

Happy Lunar New Year, you can retrieve your password this way by selecting Forgot Password on the screen where you clicked Login.

Under normal circumstances, there are two reasons: the collector and inverter connection is not strong, you can re-plug the collector, and if the network status is not good, you can improve the network.

Under normal circumstances, there are two reasons: the collector and inverter connection is not strong, you can re-plug the collector, and if the network status is not good, you can improve the network.

There are several scenarios regarding the question you asked 1. Please check if the wifi stick is installed correctly. 2. It has something to do with the signal strength of the wifi, if the wifi signal is weak, it's easy to not be able to connect.

Same for me.. did you get to know how it will show the real time consumption ? If yes please let me know

@@nirmitseth2010 first u go plant setting then select uv+consumption+grid Then u find real time screen with real data

Go to the plant info and select the system type as "self consumption". I guess yours is selected as "all on grid". Just make this change. Hope it helps.

If when binding the data stick to the power station, it shows that the data stick has already been bound to another power station, you need to contact the manufacturer from whom you purchased the product to help you resolve this.

Same problem for me ...how to resolve ?

There may be a problem with the network, the device network is disconnected, first confirm whether it is a network problem.