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In this video, Pulkit (Salesforce Solutions Architect) discusses how he conducts discovery calls with customers.
Chapters -
00:00 - Introduction
01:07 - The importance of discovery
02:21 - Preparation before a discovery call.
05:43 - What is important to focus on during a discovery call.
09:12 - Next steps after the discovery call.
12:44 - Outro
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