I've followed all the suggested settings. I'm still getting a hiss and it seems very little audio from the so-called 'center-speaker' of the TV

@randomsprout the only solution is to change the motherboard of the TV by Sony, by raising a complaint about the issue.

Hi Sam Wisniewski, Thank you for contacting Sony support, we apologize for the inconvenience. For further assistance, please contact our product support team via phone call or chat through this link: us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport Regards, Gerson

Hi @Akmerock, Thank you for contacting Sony support, we're sorry for the issue you're having! On this site, we are able to provide assistance for customers in the US and Canada. For further assistance regarding your product, we highly recommend visiting our Sony Global Website for information on contacting the Sony Support Center in your region at www.sony.net/SonyInfo/Support/. Regards, Gerson

This same issue is a big problem for Sony... garbage 🗑️🗑️🗑️🗑️

Hi@@galeriafuentes, Thank you for contacting Sony support, we're sorry for the issue you're having! For further assistance, please contact our product support team via phone call or chat through this link: us.esupport.sony.com/support/s/service?language=en_US Regards, Gerson

Thank you for contacting SONY, we're sorry for the inconvenience. Please provide us with the model number of your unit, so we can better assist you. For now, you can also access our Soundbar troubleshooting guide and click on the topic to view the Troubleshooting: www.sony.com/electronics/support/articles/00223961 Regards, Ivan.

The HT-A3000 Home menu does not appear on TV when I press Home on its remote. Since the SA-SW3 200W Wireless Subwoofer did not automatically connect I need a way to access the Home menu so I can attempt to manually link these two items together. Please help! Thank you!

@@TwingunsATX Thank you for contacting Sony, we're deeply sorry for the inconvenience you're having. To isolate this particular issue please make sure the unit is running the latest firmware version, if the issue persists you can perform a reset on the speaker system and then link your rear speaker again to see how it works. Firmware Update to Version 1.077 www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642 Resetting the Speaker System helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525239.html# Please reply on the thread if you need or would like additional support. Thanks, Ivan.

Thank you for contacting Sony. The volume of the rear speaker SA-RS5 (compatible with the soundbar models HT-A9/HT-A7000/HT-A5000) can be controlled independently in this way: Press REAR (rear speakers volume) + on the remote control of the compatible model to increase the volume of the rear speakers. The power on/off of the soundbar and rear speaker work independently, too. For more details, access this link: www.sony.com/electronics/support/res/manuals/5034/61411f8c33e85939b6d780f1380ab18d/50345001M.pdf Hope this helps! Regards, Ivan.

@@SonySupportUSA Thanks for your prompt response. I knew there are two buttons on the sound-bar remote control for increasing/decreasing the rear speaker volume. Unfortunately, even when the display on the sound-bar says “Max”, the actual sound level is still very low. The only way to raise the rear speakers volume is to turn up the sound-bar volume which obviously is not the ideal method. I was hoping that you would be able to tell me a way to raise the rear speakers volume in another more useful way (again, the Max level is still very low). Regarding the simultaneous power ON/OFF the rear speakers and the sound-bar, it looks like only simultaneously powering OFF both is possible, but not simultaneously powering ON both. By the way, I have already read the user manual in the link you gave me.

@@Wunderpus-photogenicus Thank you for replying. We are sorry to hear that the suggested troubleshooting steps didn't resolve the issue. For further assistance, please contact our product support team via phone call or chat through this link: us.esupport.sony.com/support/s/service?language=en_US. Regards, Ivan.

Thank you for contacting Sony, we're glad to assist you with this. To connect a turntable to a stereo system, the stereo system should have a PHONO input. If a PHONO input is not available, the turntable must have a built-in amplifier, or an in-line amplifier must be used to connect the turntable to another input on the stereo system. You may consider getting an amplifier or AV receiver, this time we would suggest checking our model STR-DH190 Stereo Receiver Phono Input and Bluetooth®. For more information, please access the following links: How to connect a turntable (record player) to a stereo system: www.sony.com/electronics/support/articles/00029093 STR-DH190 Stereo Receiver Phono Input and Bluetooth®: electronics.sony.com/audio/audio-components/av-receivers/p/strdh190 PS-HX500, please refer to page 14: www.sony.com/electronics/support/res/manuals/4585/e33bfa608d4965d5cc75a287af932ee8/45858341M.pdf Regards, Ivan.