Sony WH-1000XM4 XM4 Headphones Broken Right Swivel Hinge Replacement | Repair Tutorial
Рет қаралды 61,972
2 жыл бұрынSend your device in for repair 👉www.joesge.com/pages/repair-s...
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Written repair guide 👉 www.joesge.com/blogs/sony-hea...
Steps to fix your device.
1. Remove the Right muff
2. Unscrew the rear touchpad
3. Remove the touchpad
4. Unscrew the main PCB
5. Unplug the main wire and battery
6. Remove the main PCB
7. Unscrew the hinge holder under the PCB
8. Remove the main housing from the panel
9. Remove the inside of the panel
10. Remove the wire from the hinge
11. Remove the broken hinge
12. Install the new hinge
13. Get back to jamming out 🎵
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@treeetv 2 жыл бұрын
Huge thanks for an excellent video. It took a few months for me to source the part via ebay (in the UK) but once I had it, I was able to successfully repair my headphones in less than an hour. Given how many people report this part breaking, Sony should be ashamed of themselves for not acknowledging it as a design flaw and covering its repair under their warranty. By helping me fix it myself, you saved me ~£100 (repair + postage). Thanks again.
@Joesge 2 жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@4nlimited3dition_4n3d Жыл бұрын
It has been a known feature for the previous models as well. Looks more like intentional negligence for more sales.
@vommir. Жыл бұрын
Also saved £100 on repair services! Sony did us wrong there. No wonder why the new model doesn't have this type of swivel lol.
@user-kb1hw2yq2f 7 ай бұрын
@@4nlimited3dition_4n3d This is what big military companies such as Boeing are doing when they sell their planes to the government. Alot of their parts brake or do not work and need to be replaced constantly. Thus, not only does Boeing make a ton on selling highly overpriced planes to the government (military) but also, they make even more by selling parts that break constantly.
@rhoberta1 3 ай бұрын
A 73-year-old grandmother says thanks for the excellent Instructions. I bought the tools and the parts from your site. The parts and tools came fast and made it easy to fix my Sony headphones. They are now back in action.
@Joesge 3 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@luffymonkey6967 2 жыл бұрын
I haven't used my broken xm4's for maybe 6 months to a year now. I kept the broken pieces though, ended up gluing the broken pieces together and following this video and now I'm able to use my headphones again! Thank you :)
@Joesge 2 жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@Cece-em5vo 11 ай бұрын
@@Joesgehow do we do this on the left? I've done the right already months ago but I now have the left opened up and realizing it's different. HELP 😭
@kirk776 7 ай бұрын
he posted the left side vid @@Cece-em5vo
@Firikka Жыл бұрын
DANGER: Do NOT use anything sharp (like a metallic flathead screwdriver) as a prying tool near the exposed battery. Like was shown in this video. Even a slight puncture in the battery might cause it to catch on fire and/or to explode. And have for ex. some fireproof container nearby where you can quickly put it to burn safely, as you might not be able to even suffocate/exhaust the fire, if it's one of those types of batteries that continues to burn without any oxygen in the air. Use a plastic prying tool or something similar that isn't sharp. While unscrewing, be very careful not to puncture the battery. Joe, thank you for this informative video! Will be ordering the parts soon.
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@kidzak98 Жыл бұрын
your items are a bit expensive on your site, but your literally the only one that has an awesome tutorial, has the right parts i need and you gave me the easy link in description, you have gotten my purchase and respect.
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@user-kb1hw2yq2f 7 ай бұрын
I dont know about "expensive" . I look up these parts from few online sites and they are similar in price. I could order a cheaper Chinese version but who knows if that would be a time and money waster.
@braulioacosta6816 4 ай бұрын
It's a piece of plastic, though. The only reason they're expensive is because they want to sell them at that price, though to be fair one is welcome to find other alternatives. The tutorial is very appreciated, in any case.
@FrankieTeeeeee Жыл бұрын
Huge thanks! I was so bummed when my XM4's broke. I was able to fix within 20 mins of receiving the replacement part in the mail.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@allchannel9211 Жыл бұрын
My right swivel was damaged so, I ordered the replacement kits and tools from your website, and i got the stuff today and I just repaired it and it works amazing, thank you so much :)
@Bknowledge Жыл бұрын
Ditto. Just finished my repair. I'm a very satisfied customer.
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@ian-haggerty 11 ай бұрын
Bought the hinge ages ago, but finally found time to do repair today. Massive thanks for the vid! Couldn't have done it without you.
@Joesge 10 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@JonathonGuest Жыл бұрын
Perfect instructions. Printed a replacement part with my 3D printer and followed this video. Works great
@Joesge Жыл бұрын
Glad we could help you our here
@sorrygoogle9828 Жыл бұрын
Thanks for the vid - saved me a lot of headache and I was able to easily repair my headphones! Costed about ~$45 though since I ordered the right hinge swivel ($30) and the small metal lock ($15), but still better than buying new headphones outright.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@davegonz2000 2 жыл бұрын
I just repaired my son's headphones with your parts and this helpful video! Big thanks for supporting the DIYer!
@Joesge 2 жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@AmitSingh-nq1ct Жыл бұрын
Great video and detailed instructions. I just fixed an old headset for less than $5 that I had throw out as I thought it was unrepairable.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@rr0760YT Ай бұрын
Thank you for putting this repair video. Very easy to follow instructions. Just used it to replace the right hinges on XM4.
@Joesge Ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@RaySanders7 Жыл бұрын
Thanks for the excellent video and the link to the parts! You made the repair as straightforward as possible.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@mackncathy 7 ай бұрын
I replaced the swivel on the right. Ordered the kit from Joe, followed his video and it worked like a charm! Thanks Joe!!!!
@Joesge 7 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@pauldenton3051 6 ай бұрын
Thanks for the great step by step video. I made a new hinge bracket with my 3D printer (sorry guys, I didn't buy anything but a tip coming your way) then by following your instructions I managed to salvage my daughters AUD$400 headphones for the cost of about 7 cents of PLA filament. We have 3 sets of Sony XM4 headphones in our household, the right swivel break seems to be a very common fault with these headphones, so I'll be bookmarking your video for when I need it next time. Shame on Sony for not offering a free repair service! BTW, A plastic Guitar pick makes a great spudger tool and a few magnets in a dish made sure the screws dont go for a wander.
@Joesge 6 ай бұрын
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@naomiramosbenitez9463 10 ай бұрын
Thank you so much! Ordered the parts from your website and followed this video! The repair was simple! These headphones are important to me so I was happy I was able to repair it myself. Thanks again.
@Joesge 10 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@Birkoff1981 9 ай бұрын
Thank you very much for this super video, very easy to follow, I first sent my headphones to a repair centre and they told me it was "unrepairable", I took it back, ordered a swivel myself and now my headphones is working like a charm again. Again big thank you and keep up the good work!
@Joesge 9 ай бұрын
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@user-kb1hw2yq2f 7 ай бұрын
American greed at its best. "Unrepairable" as in..please spend another 350$ so that our stock holders and our CEO can make more money than they already have.
@kitsune_bot1654 Жыл бұрын
Man sells me the part and tells me how to fix it myself, now this is a good company that cares
@Joesge Жыл бұрын
Hello, Thank you for the comment. Please like and subscribe for more content like this 😊
@Papa_Static Жыл бұрын
Purchased the swivel from the site and was able to follow along with this video and fixed them. What a save, I almost shelled out 300 bucks for the XM5s lol
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@Botryoidal_Bracteole Жыл бұрын
Why would you ever buy Sony again? You're just encouraging them to screw you over then. I'm at least a decade out from even looking at a Sony product again.
@Papa_Static 4 ай бұрын
@@Botryoidal_Bracteole because in my case it was user error lol I fell asleep with them
@ratantejmadan Жыл бұрын
Thank you so much! Amazing tutorial and super easy to follow along. I got the parts and the tools off your website which made life so much easy!
@Joesge Жыл бұрын
Thanks for supporting us by buying parts from our website. Means the world to us. Joe.
@ClaireSunshine 2 жыл бұрын
They shipped me the wrong piece when I bought the XM4 piece from them (They sent the XM3 piece by accident), but I emailed them and got the right part for free within two days! Installed, works perfectly, I recommend them!
@SamKinsella Жыл бұрын
Thank you for this , Once i received the parts from you the repair was straight forward
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@itsthehumor95 Жыл бұрын
To know that this is a such a common issue is both a sigh of relief but also incredibly frustrating cos sony dgaf. I have to repair mine ASAP. I travel a lot and I need these
@ijmad Жыл бұрын
Thanks so much Joe! I thought my XM4's were done for after an accident while travelling but thanks to your video and eBay they are now fully restored to working order!
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@patcook85 Жыл бұрын
Fantastic guide. Got my pair up and running again, thanks Joe's!!
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@iikorzz-_-2917 Жыл бұрын
How did u open the ear pads ?
@birandhashem94 Жыл бұрын
Amazing tutorial! Got the part from Aliexpress in less than 14 days and now it works :D THAAAAAAAAAAAANK YOU
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@loungingaround6218 Жыл бұрын
Huge thanks! This was a life saver!
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@omgwind5217 Жыл бұрын
Bloody brilliant mate cheers
@PasserbyP 2 жыл бұрын
Jesus why didn't they just make this part metal!
@darklawtivity6831 Жыл бұрын
Money
@itsthehumor95 Жыл бұрын
Like seriously lol
@Rohan-yt4br Жыл бұрын
This video was perfect thank you so much, got really stuck at 12:54 as it was really finicky for some reason but eventually got it and now they're working as they should. Again thank you great video
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@matthewgarrison8004 Жыл бұрын
You just saved me 200 bucks! great video and hinge, thanks!
@Joesge Жыл бұрын
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@NateRix14 Жыл бұрын
Legend. Thank you my friend!
@deleon3139 Жыл бұрын
Thanks bro ... keep up the good work best wishes from Santa Barbara California.
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@gauravrandhawa4207 9 ай бұрын
Thank you so helpful for those clear instructions.I was able to do it myself.❤
@Joesge 9 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@groundingtiming Жыл бұрын
hello! will you be kind enough to share preventive measures on how not to break them?
@llammapajama4824 2 жыл бұрын
Worked perfectly thank you
@Joesge 2 жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@mashedcheddar 8 ай бұрын
Thank you so much for this tutorial and tools!!!! You saved me a ton of money and headache... You are awesome!!!
@Joesge 8 ай бұрын
Hopefully you bought the parts from us :D
@shahriarkhan3710 Жыл бұрын
these instructions were super helpful thank you so much
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@montanaspring7176 4 ай бұрын
thank you. it worked!.. glad you made this
@Joesge 4 ай бұрын
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@dankm4214 4 ай бұрын
Worked great, thanks bro
@Joesge 4 ай бұрын
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@jigglypuff4818 10 ай бұрын
This video saved me 300 dollars, just received the parts today and fixed it.
@Joesge 10 ай бұрын
Thats so awesome to here!!!!!
@RubixKyuub 2 жыл бұрын
THANK YOU I LOVE YOU! I bought a new hinge and that u shaped metal piece for the left side of my headphones, and got nervous because you were fixing the right side but I followed the guide and the hinge is FIXED! I hope they last and and I made sure to favorite your website so if I need any more parts I know where to get them. I also got some new earpads which so far feel fine. Again, this guide is a LIFE SAVER.
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@thelucidator6439 Жыл бұрын
had this problem with the right side a few months ago and it just happened to the left side today. was the repair for the left the same as the right?
@RubixKyuub Жыл бұрын
@@thelucidator6439 it’s pretty much exactly the same. I followed the guide and was still able to do it. It was kind of nerve racking doing it the first time since you don’t want to break anything. But if I had to do it again I’d definitely be more calm.
@thelucidator6439 Жыл бұрын
@@RubixKyuub thanks!
@amanueltesfaye7788 10 ай бұрын
This is a life saver!! Thank you so much!
@Joesge 10 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@dangerousfox123 10 ай бұрын
Great vid, I was able to fix my headphones pretty easily by following this.
@Joesge 10 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@cord1040 Жыл бұрын
Thanks a lot for the tutorial Helped me a ton
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@user-kb1hw2yq2f 7 ай бұрын
Thank you! Bought the part from you. Pulled it apart and put it together in under an hour. It should be a crime that Sony has this defect and they wont address it or fix it for free, considering how expensive these headphones are.
@Joesge 7 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@GuiLLaumeSry Жыл бұрын
This was very easy many many thanks !!
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@rodrigoreyessanchez9517 Жыл бұрын
save me a ton of money right there , thank you so much
@Joesge Жыл бұрын
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@jgmdsn667 Жыл бұрын
BIG LIKE and thanks (and subscribe) from me. My part broke but luckily I had the piece and the metal clip so I disassembled according to your instructions and glued it back together and reassembled...we'll see if it holds, otherwise you'll be seeing an order for the part from me shortly. Thanks again Dimitri.
@Joesge Жыл бұрын
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@ismaelmontminy5734 Жыл бұрын
Thank you so much, it works perfectly now !
@Joesge Жыл бұрын
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@MrFRESHNESS231 Жыл бұрын
Just got everything back together. Thanks
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@WaliHamid-nk2ln Жыл бұрын
This helped alot and was very simple thank you very much
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@blu3113 3 ай бұрын
thank you!!! easy guide
@Joesge 2 ай бұрын
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@byTibuu Ай бұрын
Thank you ❤
@Joesge Ай бұрын
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@dezrep4693 2 жыл бұрын
Someone should just 3d print the swivel hinges for both sides and they would make a killing. This is my 2nd hinge breaking and this time its the right side.
@vommir. Жыл бұрын
A big thank you! I was able to replace my right swivel without any issues. I wonder if that's one of the main reason why they removed this type of rotation on the newer model since it seemed to be a recurrent issue.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@eldarshlomi8707 Жыл бұрын
Thanks man! you save me!
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@AesirMO2 2 жыл бұрын
Nice! Easy enough for me to follow, took me 10 mins. Any ideas on where to get a replacement swivel? It seems out of stock on your website and I couldn't find any on eBay. I'm gonna try epoxying my broken one and hope it works for now.
@Joesge 2 жыл бұрын
We will have these parts in stock soon
@ThatsJustMyBabyDaddy Жыл бұрын
A life saver!
@Joesge Жыл бұрын
Hey there! Thank you for the comment. Please like and subscribe for more content like this 😊
@johnnystrom1300 Жыл бұрын
Thank you very much.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@signsignsign74 Жыл бұрын
Thank you for this guide! Only suggestion I wished was mentioned in the video was to be careful when placing the rubber gasket back through the wire and around the ear hinge. Mine broke, but I super glued it and I think it's okay. Excellent video though! Helped save me from buying a new pair!
@Joesge Жыл бұрын
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@owilliams1000 Жыл бұрын
thanks this video save me alot of money
@Joesge Жыл бұрын
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@IsraelTineo Жыл бұрын
The best tutorial amazing
@Joesge Жыл бұрын
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@brenokk5433 Жыл бұрын
very helpful
@Joesge Жыл бұрын
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@elmatixful Жыл бұрын
thanks for you video, i could fix my headphone 😍😍😍
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@ShadowVR30 11 ай бұрын
Excellent guide. Easy. During the repair I noticed my left side swivel joint is cracked so guess I need to do that side now as well. It would help if I stopped falling asleep with these on 😅.
@Joesge 11 ай бұрын
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@alexb00007 Жыл бұрын
Thank you very much, sir! I've tried to fix the swivel by glueing it for the first time. It didn't last too long. So folks, if it's broken, don't try to glue it, buy a new hinge. Otherwise, you'll do this job twise.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@roltol7539 Жыл бұрын
Man im realy greatfull for your effort to make this video, my swivel was not actualy broken, but this metal peace got loose ant fall off and swivel dismantle. I had to folow your guide to remount it and this is superb job from you thank you you saved me 100euros.
@iikorzz-_-2917 Жыл бұрын
How did u open the ear pads ? What did u use ?
@roltol7539 Жыл бұрын
@@iikorzz-_-2917 i use tea spoon lol :D
@iikorzz-_-2917 Жыл бұрын
@@roltol7539 i thought about it 😂 Just wanted to make sure 😅 ty
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@erickjimenez5887 Жыл бұрын
Thank you! This saved me $330
@Joesge Жыл бұрын
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@pauldenton3051 6 ай бұрын
Thanks
@Joesge 6 ай бұрын
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@TP-ht2kc Жыл бұрын
Bruuuuuuh….😩 Preciatecha video mane! U saved me! 🤜🏾
@Joesge Жыл бұрын
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@bigmushillow Жыл бұрын
You da best!
@Joesge Жыл бұрын
Happy to help. Thanks for watching. Please like and subscribe for more content like this!
@LL-hb3mf Жыл бұрын
Спасибо
@Joesge Жыл бұрын
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@tram1839 Жыл бұрын
thank you greatly for this instructional video, I myself had this break and it seems it is a common issue, they said warranty would not cover it despite it being a wear and tear defect, and they tried to charge me 250 dollars for something that cost me 300, (i still had to pay 80 just to have it back, they never told me about this) even in my country which has laws for this saying all warranty type repairs + shipping must be free they dared charge such outrageous prices, I don't know if it was Sony or my own store or if it really was illegal but I believe the consumer control people in my government might want to look into it
@Joesge Жыл бұрын
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@dkyana25 Жыл бұрын
Thanks for the tutorial. Have you fixed a headphone with the loud white noise coming from the right ear cup problem?
@Joesge Жыл бұрын
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@clinthelander6617 Жыл бұрын
How many times did he say “go ahead” during that tutorial? 50 at least! Still…very helpful video. Thanks !
@Joesge Жыл бұрын
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@TheArchit1 Жыл бұрын
Although the prices look pretty reasonable for individual peices, to do a meanful repair it costs a lot. Both my left and right hinges are broken as a result of which I have buy 3 tools along with 2 metal U pieces, with the 2 swivels. Thats around 100 dollars + 80 dollars shipping to where I live. For that much money I guess I would be better of buying a new pair of headphones to be honest.
@royalet7982 Жыл бұрын
Hello joe! Thank you for this video it has helped me a lot! I have a question if you see this. In the video you said if the rubber gasket 7:09 is broken you sell it on your website, however I can’t find it. Does it come with the hinge swivel? Or has it simply evaded my finding skills?
@Joesge Жыл бұрын
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@kirylklachkou7585 5 ай бұрын
Thanks! I broke exactly that part on exactly same model :)
@kirylklachkou7585 5 ай бұрын
Now I know how to repair
@Joesge 5 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@chekweitan Жыл бұрын
Thank you for the video. The repair was successful. The Sony Service Centre in Malaysia would have charged US$130 for the repair, which is the cost of 2/3 of the headphones.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@th3leqend27_8 Жыл бұрын
Is there a replacement part for the hinge that holds the blue gasket than connects to the swivel piece?
@CasualGamerPlays Жыл бұрын
Hello. @Joe’s Gaming & Electronics, is this process the same for left side of the headphone swivel, if the left side swivel is broken? Please respond, thanks!
@Joesge Жыл бұрын
It is similar, We will be making a video for that repair as well though.
@michbushi 2 жыл бұрын
I think you forgot to mention you are going to go ahead, a few times. Hope your TPS reports are all in order and you used the new coversheets, mmmm, yeah? That would be great
@wardpaterson7867 Жыл бұрын
Thank you for this video and the parts. These headphones are great but have an obvious design error. They just fell apart one day.
@Joesge Жыл бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊
@ButchyCantYouSee 2 жыл бұрын
the fact that we even gotta do this is fucking pitiful, paid so much for em .
@cack3000 2 жыл бұрын
Will you be doing a tutorial for the left side? It looks very different when you pop the cover.
@Joesge 2 жыл бұрын
Yes we will soon be doing that.
@thelucidator6439 Жыл бұрын
Hey Joe I was wondering if the repair process is the same if my left swivel hinge broke.
@Joesge Жыл бұрын
It is similar but not exactly the same.
@absolutely_ok270 2 ай бұрын
I managed to fix the swivel thanks to this video, but when I plugged in to charge the headset blinks fast 2 times a temperature sensor issue. Any tips are appreciated 🤞🏾
@Joesge 2 ай бұрын
Hello, you're very welcome. Thank you for the comment. Please like and subscribe for more content like this 😊 Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
@stormbowman7148 2 жыл бұрын
This is really interesting. I have a broken swivel on my XM4. Any change you have a partner or someone who ships from within Europe? The postage costs are pretty high on your store.
@Joesge 2 жыл бұрын
You could check our ebay store also
@Dennis1 2 жыл бұрын
@@Joesge does the blue thing come with the hinge part?
@soumyasingh944 Жыл бұрын
Same hinge swivel problem can occur to wh xb910n?
@kelvinb3956 Жыл бұрын
Hello Does the Right swivel hinge also fit the left swivel hinge?
@Joesge Жыл бұрын
No that would not work.
@tombrowne1067 Жыл бұрын
Know that if you follow the link the link to buy parts, the plastic swivel DOES NOT include the metal U-shaped piece, even though the video states, "should come with this u-shaped...metal piece." My bad for not reading the entire description and trusting the video. Not wanting to pay approx. $15 more dollars and waiting for the metal clip to ship, I used an electrical ring terminal (maybe 5 cents) and fabricated a clip in maybe 10 minutes.
@drah-goldenboy3330 2 жыл бұрын
Thank you for the video! I have a broken hinge for WH-1000XM4 (right side). Where could I purchase a replacement hinge? Thank you.
@Joesge 2 жыл бұрын
We will have those in stock soon:)
@PasserbyP 2 жыл бұрын
Ebay bro
@llammapajama4824 2 жыл бұрын
@George Stark I bought the piece off of the video poster's site and followed this video's instructions and managed to fix my headphones.
@jprinzz 2 жыл бұрын
I bought the swivel piece for the XM4 recently, but I'm missing the metal U-shaped piece. Are you planning on selling this piece on your site anytime soon?
@Joesge 2 жыл бұрын
Yes, we are still building out the parts for this model.
@00Boris Жыл бұрын
Hi there, will you be restocking the blue gaskets on your website? As of right now they're out of stock. Thanks
@Joesge Жыл бұрын
We will soon restock that all
@jasbirmalik4198 Жыл бұрын
Hi Joes, thanks for the tutorial and also the speedy shipping from US to UK! The swivel replacement has been successfully replaced and the headphones are producing sound but the battery won't charge now. When plugged into USB type C, it blinks twice, indicating abnormal temps, which doesn't make sense as it happens immediately after plugging in the lead. can you offer up any help with this please?
@exspiravit123 Жыл бұрын
Probably has something to do with the way you wired the headphones back up. Make sure you have all the wires nice and tucked as neatly as you can so airflow can flow properly to keep temps cool.
@Joesge Жыл бұрын
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@jomarmansilungan2520 Жыл бұрын
Sorry, I just skimmed the video for now but quick question, are the right and left hinge pieces the same? I encountered the issue on the left instead of the right.
@Joesge Жыл бұрын
The install is similar but the hinges are different
@DeebanFR Жыл бұрын
I have the rubber gasket broken too, and can't find it on your site. I've already ordered the swivel from you. Please advise
@Joesge Жыл бұрын
Hello, thanks for commenting. Please email us at support@joesge.com with a screenshot of your question and we will be able to better assist you there. - Aaron P
@n0oo7 Жыл бұрын
so. I have a broken pair of xm3's and a broken pair of xm4's I originally tried to swap the battery from the 4 to the three. but the three has a unique issue where the power button doesn't work (it blinks a faint red when you press it) so I decided to swap the hinge from the 3 to the 4. The hinges don't match, but if you migrate the hinge AND the arms that connect to the ear cup (that connects via the 2 screws next to eachother), it pairs with the 4.
@Joesge Жыл бұрын
Hello, thanks for commenting. Please email us at support@joesge.com with your question. We will be able to better assist you there. - JoesGE
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