Rest In Peace Herb

Southwest is the greatest airline! Herb and Gary are both great CEOs!

You guys inspire me so much to go on with my career in Aviation business. I love your leadership Mr Gary. Send you love greetings from Uganda 🇺🇬. Mulungi Joshua Jonathan.

I would Luv to see more of these leadership videos. I do not work in the airline industry, but even I know that Southwest does it right. When I see such a company, I want to learn from them so I can be a better leader; be a better employee; and just be a better person.

Love it ...ready to try one more time for customers service

God bless Southwest Airlines

I love Southwest

RIP herd Keller

💔✈️

To whom it may concern. My name is before Beatty and I flew your airline on April 2 6:45a flight 1028 departing Phx international to Denver. As my son and I were boarding the plane there a good size gap between the airplane and the jet way. My left leg fell through the gap. I was instantly suck. The flight attendants helped me up as my knee was twisted. After I was helped up , the flight crew went on with their duties. I was not asked if I was ok nor was I asked tofill out an incident report. I proceededto my seat and Asked the flight attendant for some ice. I never got any ice, the gentleman sitting next to me was concerned and offered me Tylenol. Landed in Denver and went on my way, at this point my knee hurt but I hadn’t had a minute to see the damage. - [ ] Made it to my sisters house and Instantly put ice on it. I went several days taking pictures of my injuries and Seeing what would transpire . I email Southwest Airlines twice and no response. I called a number of which I was disconnected two times. The person I spoke to said put a report in when I get back to Phoenix international airport, I talked to a gentleman name Jeremiah I’m the lost baggage area and wrote a report and insured me that I would be hearing from someone from Southwest Airlines, and was not. I called. And was told to push opt 5 to get a person to take my statement. This went on for days. I saw a knee dr on. And I have a contusion under my skin in my knee. I was told to get physical therapy, I’m which I am in the process of scheduling. You will see several photos that are dated of my injuries during my trip to Colorado to take her ashes to lay. On. I talk to a brian in which helped me email again. Vanessa from Phoenix international airport was very friendly and said she contacted southwest with my incident and nothing came of it. I am the type of person that puts up with a lot of crap. I haven’t not experienced 1 person from your company that had asked me if I was ok or even an apology. I work for a major company and our motto is #1 customer service and that’s what we do. It’s respect and Sympathy with people that have had a traumatic experience. It’s call good business skills and caring. I am so frustrated and Appalled that a company like Southwest Airlines could be so heartless. Debi Beatty. 520-780-7804 - [ ]

To whom it may concern. My name is before Beatty and I flew your airline on April 2 6:45a flight 1028 departing Phx international to Denver. As my son and I were boarding the plane there a good size gap between the airplane and the jet way. My left leg fell through the gap. I was instantly suck. The flight attendants helped me up as my knee was twisted. After I was helped up , the flight crew went on with their duties. I was not asked if I was ok nor was I asked tofill out an incident report. I proceededto my seat and Asked the flight attendant for some ice. I never got any ice, the gentleman sitting next to me was concerned and offered me Tylenol. Landed in Denver and went on my way, at this point my knee hurt but I hadn’t had a minute to see the damage. - [ ] Made it to my sisters house and Instantly put ice on it. I went several days taking pictures of my injuries and Seeing what would transpire . I email Southwest Airlines twice and no response. I called a number of which I was disconnected two times. The person I spoke to said put a report in when I get back to Phoenix international airport, I talked to a gentleman name Jeremiah I’m the lost baggage area and wrote a report and insured me that I would be hearing from someone from Southwest Airlines, and was not. I called. And was told to push opt 5 to get a person to take my statement. This went on for days. I saw a knee dr on. And I have a contusion under my skin in my knee. I was told to get physical therapy, I’m which I am in the process of scheduling. You will see several photos that are dated of my injuries during my trip to Colorado to take her ashes to lay. On. I talk to a brian in which helped me email again. Vanessa from Phoenix international airport was very friendly and said she contacted southwest with my incident and nothing came of it. I am the type of person that puts up with a lot of crap. I haven’t not experienced 1 person from your company that had asked me if I was ok or even an apology. I work for a major company and our motto is #1 customer service and that’s what we do. It’s respect and Sympathy with people that have had a traumatic experience. It’s call good business skills and caring. I am so frustrated and Appalled that a company like Southwest Airlines could be so heartless. Debi Beatty. 520-780-7804 - [ ]