Strategies for a Thriving Hearing Care Practice feat. Dr. Gyl Kasewurm!!
In this episode of Starkey SoundBites, Dr. Dave Fabry interviews Dr. Gyl Kasewurm, a renowned audiologist and small business owner. They discuss the challenges of running a small business in the hearing care industry and the importance of providing excellent patient care. Dr. Kasewurm shares her experiences and insights on building a successful practice, including the need to focus on patient satisfaction and the importance of measuring outcomes.
Dr. Gyl emphasizes the value of technology in improving patient outcomes and the need for practitioners to stay up-to-date with the latest advancements. She advises practitioners to focus on a few key manufacturers to become experts in their technology and to carefully manage costs to ensure profitability. The episode concludes with a teaser for the second part of the interview, where they will continue the discussion on business strategies and best practices.
00:00 - 01:10 - Introduction
01:11 - 03:13 - Professional Background and Community Involvement
03:14 - 06:17 - Establishing a Renowned Practice
06:18 - 08:37 - Overcoming Challenges and Achieving Success
08:38 - 13:02 - Encouraging Others and Overcoming Doubt
13:03 - 14:05 - Prioritizing Business Development and Patient Delight
14:06 - 15:11 - Evolution of Hearing Aid Technology and Patient Interaction
15:12 - 18:34 - Real Ear Measurement and Standardization
18:35 - 24:03 - Speech in Noise Testing, Patient Expectations, and Hearing Aid Functionality
24:04 - 36:00 - Practice Management