Glad you were safe and unhurt. Appreciate your honesty, and very glad to here they are going to treat you right. looking forward to your December report. Stay safe.

By the time you've set up your car on the lift (must check everything 3x, safety first!), I'm already done with my oil change. Car is off the ramps, and I'm on my patio, enjoying my second beer, watching the finches play. :)

1) I got a kick out of your 2020 Dumpster Fire t-shirt at the beginning 2) I now realize you lean towards red and maroon-colored vehicles (Civic Si HB, GS400, and Pilot) 3) I'm always drawn into watching your videos in their entirety because they're so well done 4) Glad you got your car off the lift and excited to tune in for the next installment when you get the newer model lift

That’s scary and frustrating at the same time. Glad they made it right. Nice Lexus too! Glad everything worked out. Thank you for posting!

I ordered the 9000 extra-wide extra high commercial-grade lift, my first time using it I lifted my Dodge Ram and when I went to lower it, only one of the two locking mechanisms disengaged, my truck preceded to lower on one side and then fall completely onto that side on the support bars. Obviously, this was a catastrophic failure, and I will say that the support did send a new lift promptly, but upon receiving it When I first used it with the bucket of my skid steer in order to test it before putting that much weight, it was doing the same thing with one lock not disengaging. This was the 9000 E, then once we resolved that problem after speaking to tech support the other problem was my skid steer weighs 8400 pounds which is under the weight capacity, I noted this to the support team before our FaceTime call, during our FaceTime they gave me every way to troubleshoot why it was incapable of lifting 8400 pounds when it is a 9000-pound lift. Unfortunately, this type of lift needs to be recessed into the ground in order to lift that weight because if it is not 12 inches (because it is 4 1/2 inches to start and needs to be raised 8 inches to take the weight) then it can't lift much of anything. I did my due diligence, I called and spoke to the owner, read all spec sheets, etc. and this is NOT mentioned anywhere and is not advertised anywhere, and really should be because after doing all of the work to modify my space to accommodate this lift, it was all for nothing because This lift cannot do what it's advertised to unless it is recessed 1 foot into the ground, at that point the 40 inches that it can go up becomes 32 inches. Making every single number that they advertise false! Also, I would like to note that trying to lift the weight of the skid steer (8,400lbs) and having the lift raised about 6 inches before starting to lift with the weight, one side of the lift (closer to the control tower) was four inches higher than the other! This happened during the facetime call while I measured on video with a tape measure! Another dangerous situation. I do not think these lifts are safe at all, and after speaking to Technical Support the second time about this lift having a similar issue to the first one, and showing all of this on facetime, their response, after me having offered to share the shipping expenses with them to send back, and pay the difference for a 12,000 lb 2 post, then accommodate that lift again by digging again to install 6'' thick cement with rebar as I did for the scissor-type lift widening it for the larger width of the 2 post lift, they were going to do this and told me how much, to which I agreed, but then suddenly they didn't have any more in stock? (Even though Richard from the company assured me one would be put aside on a recorded phone call, and the website says "in stock ships in 1 day"), they somehow didn't have anymore? Then when I found another lift from another company as an alternative, they wanted to have me pay for all of the shipping expenses and a 30% restocking fee for a lift that never functioned properly from the first time I used it! Furthermore, I had a 20-minute conversation with the owner prior to ever purchasing the first lift describing my intended use for it, and whether or not it was capable of handling it also on a recorded phone call, during which I was assured that it could handle it. Obviously, that was bad information and I could have lived with all of this and been fair in making it right, but I was not met halfway clearly, this company really does NOT stand behind their products. I am trying to depict the actual events, and facts to the best of my ability in order to inform future buyers. I only wish I had seen a review like this before my purchase. Currently, my attorney and credit card company are handling this as my efforts at an amicable resolution were futile.

Thanks for the detailed explanation and views of the malfunction. These Chinese made lifts are sold under various brands, and from your video I now know to avoid buying one that has the original style safety lock. Fortunately, most now have the newer welded locks.

Thanks for this very important video on your experience with the Stratus. I want to get a scissor lift for my garage so I will be very interested to learn about the new Stratus MS9000 lift when you install it. This incident must have been very upsetting so I’m glad to learn you will be getting a new lift from Stratus that should have a superior design.

Wow the old adage you get what you pay for! similar issue with another KZfaqr! Never compromise, if you do it will come back to bite you, thanks for sharing this is huge!.

Wow that's a scary situation but like you said, everyone is ok and your car is not stuck on the lift!

I'm glad to hear that Stratus is stepping up properly and taking care of the ongoing issue with this lift. This isn't the first time I've heard of this happening with this very same model. I had considered going with Stratus until I discovered this has been a problem too common for me to feel confident in owning one. My second choice (determined by price only) has now become my first. Twin Busch seems to be the next best bang for my buck. T.B. is a little higher in price, but feeling confident that it can lift and hold securely 6,000lbs+ comes at a cost that I'm more than willing to pay.

Glad they made it right! I’m probably going to buy one myself! With the clearance down the middle and clearance of the sides, to work on the car!

Just Ordered The full Rise Scissor Lift for my shop can't wait for it.

Thank you for your info, it is useful.. Thanks again

Thats awesome. Not the unfortunate issue but the new lift on the way sounds fantastic. Thats a must have now that my back is catching up to my age. Lol. Great video

I love this thank you

I love this channel

Good to know thank you

You need to go up just a fuzz past when you hear the locks engage. That’s common even in large professional lifts. I am surprised it bent under those conditions. But it sounds like the company really stood behind their product.

The same thing happened to my lift also. The lock notches for the lowest locking position snapped clean off when engaging the lowest locking position. The car dropped to the floor. The forces on the parts locking the lift are at the highest at low lifting heights. The steel and welding of the parts are simply not strong enough to hold a car when the lift drops into lock if the drop speed is just a tiny bit to fast. The drop rate should be very slow in order to gently easy the lift onto the lowest locking position.

Subscribed and will be looking forward to the 9000 new design video as I have been looking at this company and others for lift options soon. Any word on the pricing of the new 9000 design?

You might put some skateboard grip tape where the rubber spacers hit. It might stop tire slipping if a liquid gets on the floor. Wrap wooden spacer blocks on two sides.

Are you going to be doing a review on the new extended height lift that is supposed to come out at the end of Feb i was going to get the 9000x but was wonder if I should wait for the new one

Dude..... do a video on your Lexus! Damn...... that thing is sweet.

I'd be ripping that buzzer out so fast xD

Just bought one of these used, and your videos have been critically helpful to me. Noticed that one of the tooth safety racks is a little bit bent so I'm assuming the mechanic who owned this before had the same issue. Question: there is a cable that should connect to the upper limiting switch, it has been cut and disconnected. Do you know where that upper switch is or was and where that cable connects? Thanks again for your video and enjoy that new lift you're getting. I will more than likely be ordering some of those cross sections for trucks from Stratus for my C80E

Can you do a video on how to change a Transmission solenoid

Did you ever get the 9000 version of the lift and if so any thoughts on the design?

Can u make more video for GS 400 hidden figures plz

I’m shopping for a lift and watching KZfaq. I think Stratus just sold a lift.

Hi, Which model of alloys you got in your lexus?

Not for nothing but from your first video.. there were some red flags that went off in my head.. there are other lifts that seem better quality..

Are you going to get lift jack stands? I would for safety sake.

Very nice how much does it cost

Can you post a video of your new 9000lb unit Stratus sent you and give your view of the differences in design vs old unit. Also maybe share the model #

If this works I'm gonna get my car down today. Thanks!

nice ty

Oh man... I was super excited about this lift and ready to order one but now I have to really think about it, did they say something about what went wrong? They still have the lift in the website but you know after I saw the problem... what a let down...

Are they sending you the STRATUS SAE-MS9000E as replacement?

I have a gs300 and vsc abs vsc off lights are on. Any thought?

I come from China, and I can't speak English, so I don't know what you said. I'm sorry. I watched your first video, about the lift. I knew at that time that this was not a good lift, the lock was in the wrong position and the design was not good. There must be a lock at any height for safety.

At min 6:51 and 6:53 the passenger side did something that didn't happen on the driver side did that sparked my attention on the Honda doing the oil change, check it out I think that's when it failed.

was this made in USA by the way ?

What a great lift. Shame it only goes up half way.

Attention to detail!!! I was turn off by the most simple mistakes that could of been avoided. For the price, I'm sure they're better options. Also, WTF works in the garage barefooted? Good luck.

Base on my observation make sure both safety locks clicks or engage i think they are not 100% synchronized, i noticed you stop or release the up button right away as soon as you hear the first click which is only 1 side of the safety lock engaged, not sure how many times you did it prior to the failure of the lift but that's what i see here, at timestamp 6:50 that looks like it failed already there good thing it didn't fell on you!, and when you put down the lift fully maybe something hit the top bar that you mention and pointed that has dimpled in, and couple days later fault section of the lift finally gave up, the next unit or replacement you'll get make sure you hear or see/check both safety locks engage, otherwise the problem will happen again and its very dangerous. goodluck!

what size is your garage?

hmm.. they don't sell this any longer it seems.. least expensive one now is $3500

Wow that actually make me not wanna get one, thx for video

Dear All, im shocked looking at the equipment it self and the use of it. Im new to the group but have worked within the industry for over 20 years and would like to advise anyone who has one of these lifts or think of getting one the importance's that all lifts need to be bolted down to the floor (Other wise it is effectively flouting on the floor), never placing the vehicle off center of the processioning lifting points i.e. add uneven additional lifting blocks and never exceed the max lifting loads. With regards to the issue with the lock out system i my be wrong but it looks very muck like the lock out bar with the angled teeth is only fixed at the front with very small Alan key bolts. Like i said don't wont to upset and apologies if i have. kind Regards

This thing is showing $4600 now

You should've bought a Twin bush, better design and its blue the perfect color lol

👏👌👍👍

if he was bothered about safety why was he working in bare feet lol

Chinese steel does not really make the grade they skimp on the important elements that combined with their poor maufacturing. To me it looked like maybe the 2 steel bars with the ratchet teeth were not properly aligned so when it clunked up and over only one went over and then you went down and the rest was history.

Почему нет субтитры на русском языке ?

U have my dream garage 😍 and I'm a lady

the lock rail should be welded to the baseplate, thats common sense. The whole locking design doesn't look good at all, I won't be buying one no matter how they make you whole.

Don’t want to sound like a dick but working bare foot around machines isn’t the best idea.

Won't be buying a stratus

Wow!! what a Made in the USA product is that lol that's so poor quality locking metal...

I have 4 words - Milwaukee Cordless Impact Wrench. I hate not having a garage.