Tackling the self checkout thieves (UK) - ITV News

Tackling the self checkout thieves (UK) - ITV News - 7th December 2018

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5 жыл бұрын

Apparently, shoppers at self checkouts are stealing large amounts of goods every year, so new technology is being employed to catch anyone stealing from supermarkets in the future in the UK. We see the thieves in action and the new technology to thwart them.
Millions of us use self checkouts, myself included, and we have never stolen, so catching the sometimes brazen thieves days could be numbered. They face more than just being caught, shamed, prosecuted and banned from the store itself, but a criminal record on top as well as a possible lifetime ban from perhaps their one and only local supermarket.

Пікірлер: 115

@markroberts868 2 жыл бұрын

The only scam going on is the supermarket ripping it's customers off,and store staff stealing a lot themselves.

@heronblue3577 Жыл бұрын

Chav

@GuttaBoy907 3 жыл бұрын

That’s not stealing it’s employee discount lol

@dillsimmons 4 жыл бұрын

But your not paying workers... so it kinda evens out no?

@haydenharris3059 3 жыл бұрын

As a shop lifter once said, every little helps 🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣

@unknownpornstar2327 2 жыл бұрын

Uno 😂😂😂😂😂😂😂

@lolrip818 2 жыл бұрын

It's still easy to steal with this lmao

@cherrylow9818 3 жыл бұрын

Greedy Supermarkets. If they don’t want to pay staff so customers are forced to self check outs then take it & don’t pay.

@louistudor1086 2 жыл бұрын

That’s why people in Asda are taking advantage of the scanning machine just to fake scan it and get away with it easily 😄

@peacekeeper8766 5 жыл бұрын

What about till workers not scanning items for their family and friends! !!!!

@joshualgross01 4 жыл бұрын

That's been happening for years. I worked a few convenience stores we had several people trying to get away with scan theft

@joshmccrea3401 2 жыл бұрын

It’s not allowed to serve family members

@logicalskeptic320 Жыл бұрын

Remember, if you see someone stealing from self checkout - no you didn't!

@erdevon3257 Жыл бұрын

The prices we pay all have a percentage of "shrinkage" already priced in,

@haydenharris3059 3 жыл бұрын

Oh I see make the customers do the work and then complain when some don't scan all the items. Three for them and one for the shopper being made to do the work🤣🤣🤣 I don't agree with stealing but the stores make their own problems and cause poor customer service. I once stole a bag because it wouldn't scan and I couldn't get help, sue me. 🤣 The self scans make the staff bone idle lazy and reluctant to man the tills. I've no sympathy for the stores. God forbid you ask them to put the items in a bag.🥵

@mr.gabriel382 3 жыл бұрын

I know a guy who uses a Kool aid packet under steak packages. Guy walked out with a 100 brisket for 25cents

@mistybrummett5227 2 жыл бұрын

SHUT UP!!!!

@Stargazer3131 Жыл бұрын

Did you enjoy the brisket?!....😉

@Kortelie Жыл бұрын

pov: this was suggested to you

@iantheinventor8151 4 ай бұрын

Cutting staff and they’re surprised losses go up 🙄

@nickhyde420 3 жыл бұрын

Sometimes the machines don't register items or scans them and doesn't charge.

@GFY127 Жыл бұрын

Serves the supermarkets right for being so greedy. Employ actual staff to actually serve people. Takes absolutely ages to do and load up bags when u have a full trolley. I have never once used these wretched machines without having to call a member of staff over to help. Went to sainsburys earlier and 1st time ever... tills were completely shut.... no option but self service.... they don't take into account people with dyslexia or zero I.T skills. Why should customers have to deal with the stress and labour that the staff get paid for... total greed to keep themselves heavily under-staffed to save a few pay packets. I hate this Morden world. Disgusting

@haydenharris3059 11 ай бұрын

100% correct. What a horrible way to treat customers.

@alho9231 2 жыл бұрын

How can these systems detect if a "fake" barcode is stuck on an item and scanned? Example: an expensive champagne with a barcode from cheap brand stuck on it. These systems recognise items but are they sophisticated enough to differentiate brands?

@rogueuniversities6866 Жыл бұрын

Good question

@chelseagreen1140 7 ай бұрын

I’d rather wait behind 20 people in a queue to get my Milky Way scanned by the workers getting paid to do it

@marclaw4511 5 жыл бұрын

It used to be nice to be served by a person.Just a way to put people out of work.

@creman12 4 жыл бұрын

We should be appreciative of this not fear it!

@simoa2663 3 жыл бұрын

Doesn't reduce staff. Not the reason it was introduced. Doesn't take up space and makes money processing more efficient

@patchi795 3 жыл бұрын

it takes forever lmao

@tribefenatic 3 жыл бұрын

and to be served by a racist person or a complete snob who just sprays and wipes the conveyabelt after you've gone but never does that with anybody else

@dark_matter2377 2 жыл бұрын

@@tribefenatic what were you putting on the conveyor belt?

@robertclark655 Жыл бұрын

They also charge people for mistakes made by the machine and if the store employee's notice they missed to scan something they make a petty theft issue instead of coming over to help check out the person. I refuse to use self check outs either ring me up or i will shop somewhere else.

@kamalahdan4654 3 жыл бұрын

Good for customers ,supermarket did not want to pay staff.

@erdevon3257 3 жыл бұрын

Do this on the regular. Easily pass off as a genuine mistake

@koby4094 13 күн бұрын

Same.

@X1ZR 3 жыл бұрын

Thanks for the info😈

@alexcassel63 2 жыл бұрын

By self checkout thieves they mean the supermarkets themselves right?

@SeeYouNextTuesday- 7 ай бұрын

Quick heads up guys, only security tags sets off alarms, not the stickers

@whoisme678 Жыл бұрын

So if being used to connect a face to a card ? 🤔 what is the issue if wearing a hoody?

@geoffb5665 3 жыл бұрын

Why are the normal check out counters not busy whilst there is a queue at the self service. Because many shoppers are fiddling. I know because I’ve seen so many. Note Aldi don’t have self service. They’ve go more sense.

@indigopillow8260 3 жыл бұрын

but aldi also have the most ridivulous queus i have ever seen in my life

@MilkyWhite1 2 жыл бұрын

I always use self check out because, one, it's much, much faster. Two, I can pay with two forms of payment without feeling like a burden. Three, I can get rid of my unwanted change. Four, I don't have to do the pleasantries with a cashier.

@rogueuniversities6866 Жыл бұрын

Aldi have sadly started to introduce self-service now. Obviously, it's not faster at all - at a normal checkout, you could put all your stuff on the conveyor belt, walk to the end, then bag as the cashier pushed it through. On a self-service so-called checkout, you have to individually place each item in the scanning area, then in the bagging area. Takes ages. And that's if you don't get the "unexpected item" nonsense.

@Stargazer3131 Жыл бұрын

Aldi have started to implement self check out tills in some of their stores!

@sweetvuvuzela4634 5 жыл бұрын

Who would have thought people protect theft

@stacey-qo6bc 2 жыл бұрын

Supermarkets are the theives

@danielpearse9875 2 жыл бұрын

The good ol' switcheroo.

@SpareSomeChange8080 3 жыл бұрын

... or they could just put people on checkouts and stop expecting us customers to do their job for them?

@louistudor1086 2 жыл бұрын

So people will take advantage of the scan machine more then the employees doing it for them

@TheStevenWhiting 3 жыл бұрын

Tough tits. If you want to save money by making people scan items themselves and not pay or hire staff then expect this to continue.

@louistudor1086 2 жыл бұрын

Then how will the staff get paid thenV

@TheStevenWhiting 2 жыл бұрын

@@louistudor1086 They make more money on self service than they loose.

@mrbeastfancalls 2 жыл бұрын

Our shop uses the SAME operating system (shop name is IKI(

@graff.life.82 2 ай бұрын

There annoying. Making me do staffs job. After a hard days work i dont wanna be scanning my shopping and waiting for some1 to come sort the machine out when it f*#cks up constantly

@justinkrann7406 3 жыл бұрын

Hey they make us work, we get employee discount

@Justshorts3249 2 жыл бұрын

Keep your cashiers!

@kyleleggat175 5 жыл бұрын

I wish there was an Amazon go store near me so I could try it.

@ajayjr7421 4 жыл бұрын

Kyle Leggat TRY WAT? 🤣 try STEALING N FOOLING THE Amazon SELF SERVICE CHECK OUT YH 😂 Nice1👍

@freindlyflytrap1725 3 жыл бұрын

Try... what?

@chelseagreen1140 7 ай бұрын

That’s what you get when you cut staff and get customers do the work for free

@chilyfeforever6252 2 жыл бұрын

Is...is the store looking for sympathy? Tell the CEO it can come out of his multi million dollar annual salary

@fncsseeker 2 жыл бұрын

That date was released in super smash bros ultimate

@joshb7415 Жыл бұрын

we've all done it... by mistake ;)

@athorpe630 4 жыл бұрын

Less and less jobs.

@grussell1603 2 жыл бұрын

Easy to solve the problem. Stop being greedy and hire staff

@kpopfan674 9 ай бұрын

I don't see how they are thieves when the products they take equal less than minimum wage for doing the job of a cashier.

@gavinf8375 4 жыл бұрын

Since when did stealing get down played to 'cheating'

@cestchill111 4 жыл бұрын

since they put the shoppers to work as cashiers lol

@MilkyWhite1 2 жыл бұрын

It's called an employee discount. Sometimes workers like to take it a little too far.

@admiralpicard2010 2 жыл бұрын

Anybody who works in retail knows this happens all day every day.

@rogueuniversities6866 Жыл бұрын

And anybody who works in retail knows it happens because staff no longer give a toss about customer service, ir they would not be making people use the self-service so-called checkouts in the first place.

@fnanderson6637 Жыл бұрын

Now i am not justifying anyone who steals but if we gonna call a spade a spade. Than ALL parties have to be held accountable. You know whats theifing? How bout you look up the ACTUAL cost for some of these items compared to the PRICE. The mark up in the commerce world IS THE TRUE CRIME HERE. Dont be fooled. And btw i just farted

@KlasicRock Жыл бұрын

I'm reading this while taking a shit , it just hit the water and made a thumping sound

@Stargazer3131 Жыл бұрын

💨....😒

@7EEVEE 3 жыл бұрын

Good luck AI :)

@nickycleere8310 3 жыл бұрын

Sometimes self service checkouts in Tesco charge you twice for a item

@rogueuniversities6866 Жыл бұрын

Doesn't surprise me. Tesco has always been a scam company. They have, for decades, had so-called special offers that don't show at the till, and often overcharged people - and when they had the double the difference if overcharged policy, it would often be ignored. That meant they got loads of extra money from the people who didn't notice.

@billysbains 2 жыл бұрын

but they gain more cause there hiring less staff 8 self checkout tills and one employee instead of one checkout and one employee saving on 7 staff and losing little bit there still gain a lot more tan they lose

@Stargazer3131 Жыл бұрын

Very true, customers are the unofficial staff!

@Kali481 2 жыл бұрын

Just hire more cashiers

@SN-xw5bv 4 жыл бұрын

Cashiers supervising self-checkouts land hand be there answer question being there would even be better for security, is my solution!

@beckymesterhazi4624 3 жыл бұрын

@@michaeloluwaseyidada8436 Rubbish

@pinkyman5155 4 жыл бұрын

Easy answer, trolleys or baskets are wheeled or placed on a digital scale first, items are put on a conveyor belt into a sealed scanner and out the other side, if the items and trolley weight is the same as before then everything is good. Simples !

@rogueuniversities6866 Жыл бұрын

Better answer: The staff do their jobs and open a normal checkout

@iCanSeeYou999 2 жыл бұрын

So basically is better ro hire humans but greedy chains want to save money

@lewasil 3 жыл бұрын

They should scan the turkey, and add the cost to her bill! That would be awesome!

@colinrussell7778 2 жыл бұрын

Easily cured, put staff back in and throw the machines in scrap. Not likely as greedy supermarkets only interest is profits

@dave8484able 3 жыл бұрын

Why not get rid of self service checkouts and revert back to price stickers.

@beckymesterhazi4624 3 жыл бұрын

What's price stickers?

@Stargazer3131 Жыл бұрын

@Becky Mesterhazi The items are minus a barcode but they have stickers on the item with the price, which means you will to enter the price manually!!😬😮‍💨

@martyshannon7542 2 жыл бұрын

It 2021. I'm sorry. I DO NOT FEEL SORRY FOR THIS THEIF. You have 20 unmanned Cash Registers not in use. Hire Cashiers !!!!!!!!! 10 % loss problem solved. There you go Walmart !!!!

@kjm-ch7jc 3 жыл бұрын

Why is she holding a sheet of paper and not reading from it?

@meekomason2256 2 жыл бұрын

I stole fruit one time

@trinitrujano7510 2 жыл бұрын

Just pay the staff

@stacey-qo6bc 2 жыл бұрын

It's the supermarkets fault in the first place. They don't want to pay for the staff at the checkouts so they make the customer do the work of the cashier. I have to admit I never use self checkouts I like to personally go to a cashier no matter how much I have in my basket or trolley. Supermarkets rip people off constantly with the price hikes, bad quality products, bag prices, running out of things so having to buy something more expensive instead etc etc. So I definitely DO NOT feel sorry for the supermarkets.

@rogueuniversities6866 Жыл бұрын

Well said. Stores have tried to force me to use self-service so-called checkouts (no normal checkouts open) so I've ditched the entire lot of shopping and left them to put it all back on the various aisle I got it from. Sadly now even Aldi has started self-service checkouts in some stores. As for stealing, as far as I'm concerned, people have a right to take some things if they're being forced to do the work of the cashier (more, actually, as it's more time consuming to lift out each item one by one, scan one by one, and put in the bagging area one by one, than hand them to staff via a conveyor belt where they can push them through while you bag them). What they take is only a tiny percentage of what staff are paid - paid via the price of the product. It may not be legal, but it's perfectly moral. Sadly jury trial has been removed in many cases but if I was on the jury of a case that was to do with this, I'd absolutely use my right to jury equity (essentially jury nullification) and acquit, whatever the letter of the law says.

@thomasmathews301 11 ай бұрын

Why is it that everyone who says this is a blue haired twitter user customer and not someone who actually works at the tills? I also think you're not telling the truth, as I've seen only people with large trolleys or lots of alchohol at tills, then again, a lot of the blue haired girls use iPhones despite hating capitalism, so I shouldn't be too surprised. (I've also seen many blue haired people using the self checkouts)

@tribefenatic 3 жыл бұрын

anything not scanned through should have a bar code and identity number on it, if it goes through the exit doors alarms should be ringing by now and two security guards already at the front and back exit of the shop before the thief even goes through any door with unpaid item

@adam6543 2 жыл бұрын

That's not how the exit door alarms work. What makes alarms beep is security tags placed on expensive items

@New-ye2fl 2 жыл бұрын

They’d have to tag every item in the whole shop, deffo just cheaper taking the hit from thieves

@erdevon3257 Жыл бұрын

If the alarm sounds i carry on walking, ignoring any requests to stop.

@peachiepoopsie9598 Жыл бұрын

😂 yeah ok buddy. Welcome to the real world 🤦‍♀️

@DanShinozaki Жыл бұрын

@@New-ye2fl definitely**

@danadurham9686 Жыл бұрын

In my opinion if supermarkets weren’t SO GREEDY with their prices people wouldn’t be forced to steal groceries!! Maybe they need to rethink their high prices and stop ripping people off. Im not saying stealing is right. I wouldn’t do it myself but some people really are down on their luck and have to do what’s necessary to feed their families!!! I feel sorry for those people more than I do the supermarkets!! Now those going in stealing merchandise instead of food now those people I don’t feel sorry for and deserve what they get punishment wise.