Tech Support Unknown Factors in Troubleshooting with Users

Рет қаралды 7,855

3 жыл бұрын

Tech Support Unknown Factors in Troubleshooting with Users.
My equipment: www.amazon.com/shop/cobuman
Like on Facebook / cobuman
Tech and Science Articles: CosmicNovo.com goo.gl/W5rVa9
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Пікірлер: 16

@Cobuman 3 жыл бұрын

Tech Support Unknown Factors in Troubleshooting with Users. My equipment: www.amazon.com/shop/cobuman Like on Facebook facebook.com/cobuman Tech and Science Articles: CosmicNovo.com goo.gl/W5rVa9 Discord: discord.gg/hSCkeR4

@williamatsoca8168 3 жыл бұрын

This will not be the first video I'm watching from you but THIS is the first that from no on I'll be liking, your content and explanation is very helpful and neat to go over it,I'm kinda "new" at IT so thanks for everything like for real!

@Cobuman 3 жыл бұрын

My pleasure.

@jinjin2301 3 жыл бұрын

I love all your videos very informative

@Cobuman 3 жыл бұрын

Thank you so much. 😁

@dellsantiago8108 3 жыл бұрын

Thank you for this.. Be safe always ✌✌✌

@Cobuman 3 жыл бұрын

Sure thing. Take care friend.

@rogeliosalgado 3 жыл бұрын

Excelent videos Keep up the good work

@Cobuman 3 жыл бұрын

Will do. Thank you very much. 😁

@alfredtekyiasante5481 5 ай бұрын

very informative thanks. i just started as tier 1 tech support and i am new to computers. do you have videos on how to use controlup, larcete and partner center?

@Cobuman 5 ай бұрын

So, I've asked those provides to give me access but they require person to have a business email address that is not like gmail, yahoo and etc. and some ignored me. Even though my current job uses those tools I can't make a video using them because of security concerns. However, I do have a video on DameWare which is similar to those tools: kzfaq.info/get/bejne/abRxlNF2yNS6lok.html

@alfredtekyiasante5481 5 ай бұрын

okay thank you sir. I appreciate@@Cobuman

@alfredtekyiasante5481 5 ай бұрын

Can I please have your email address I'd love to ask some questions on shared mail box

@tg9460 3 жыл бұрын

Great video. I was hoping you provide some clues on some solutions. It is good to ask questions but how do you address the questions using technology? Thanks.

@Cobuman 3 жыл бұрын

Good point. I have videos on each topic mentioned and how to resolve them. For example; I have videos that show step by step instructions from working the ticketing system and communication with customer to solutions and steps taken to resolve it. Here is an Email issue video to give you an idea: kzfaq.info/get/bejne/g9Chas2mv7reY40.html You can search my channel for any of those topics. I hope that helps.

@kawaiihikari0 5 ай бұрын

All in all just provide more info it’s not that hard and just going to hurt you in the end when you give stupid ass vague tickets which will make it take longer so just be descriptive nobody has time for that.