The Best Tankless Water Heater (on demand): A Plumber's Review

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Күн бұрын

Jim shares his opinion on the best tankless (on-demand) water heater on the market. If you’re considering installing a tankless water heater then watch this plumber’s review.
You can purchase a Navien tankless water heater at your local plumbing supply store. Jim has no affiliation with Navien water heaters. The views of this plumber are his own.
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#plumbing #waterheater #tankless
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Пікірлер: 56

@michaelfarris2556 10 ай бұрын

I have really only seen 2 people on KZfaq who actually do this for helping others out. You're in it for just that. Thanks for the honesty.

@ChuckP25. 10 ай бұрын

Thanks Jim. Hope you enjoyed Italy. Stay safe out there. Thumbs up.

@phillyfathead 10 ай бұрын

Bugs in everything 😂🤣, how so very true! Thanks for your trusted opinion.

@izzi1s 5 ай бұрын

My NPE-210A2 is now installed and OMG it works great. We set the temp to 130 degrees. The installers were amazed that as a family of 5 that our 19 year old unit that was never descaled was still working (We started getting leaks about a month ago). They said that with all the calcification that we had in the tank that we were probably getting only 20 gallons of our 50 gallon tank. What a difference this Navien unit makes!!!

@brittblanton8342 10 ай бұрын

Thanks for the great information Jim 👍

@ACoustaDC 10 ай бұрын

My gardener agrees.... that your new beard looks great! Have a great week Jim!

@billy2bob63 10 ай бұрын

Thanks guys!

@jaimecabrales8514 10 ай бұрын

Thank you Sir for sharing

@victorpayne6586 10 ай бұрын

Thank you. Long time question answered.

@mikepoint4717 4 ай бұрын

I’m getting mine next week , I’m excited. Three of my friends have them for there homes and there rental units, I waited a year and finally pulled the trigger . Great video. Cheers 🇨🇦

@johntheboy6555 3 ай бұрын

How does it work now that you have it in? Curious how it handles the cold water up in Canada? Whereabouts in Canada are ya?

@mikepoint4717 3 ай бұрын

@@johntheboy6555 it’s been great , clean install, the demand system can’t be beat . I live in Vancouver BC Canada . The weather is relatively good mostly rain , and the water is isn’t hard water , we don’t use holding tanks . We have great tap water. Cheers 🇨🇦

@tcrichens 5 ай бұрын

Great video. what is the difference between condensing and non condensing units?

@izzi1s 5 ай бұрын

Having my Navien NPE-210A2 installed Friday 2/16. Can't wait.

@aceofspades6667 3 ай бұрын

Are you happy with it so far?

@izzi1s 3 ай бұрын

@@aceofspades6667 Yes, we love it,. We used to have to wait until the water got warm, now I have to wait to make sure I don't burn myself before getting in the shower.

@gailjohnson6670 4 ай бұрын

Thank you..

@thegochu7215 5 ай бұрын

Dear Jim, do u install floor heating system with Navien?

@rexb9661 10 ай бұрын

I own a condo that had a Navien tankless water heater when I moved in. It provides domestic hot water and also supplies hot water to the air handler for heating my home. There is no water softener, so I descale the water heater myself every year or so. I have been impressed so far, but I haven't checked with the gardener to see what he thinks.

@TheGrumpyPlumber 10 ай бұрын

You’re doing such a good job, never mind checking with the gardener.

@njjeff201 8 ай бұрын

Don’t forget to clean the input screen once a year

@56Spookdog 10 ай бұрын

Grumpy my water heater is indoors, I imagine the circulating pump is quite but how loud is quite and does it run 24/7?

@TheGrumpyPlumber 10 ай бұрын

Navien tankless water heaters comes with a circulating pump and you’ll never know that it’s running. An on demand heater is no louder than a standard water heater.

@joseviana2112 4 ай бұрын

living in the northern area ...the only think i don't like is when i lose electricity for a few days due to weather

@anthonybuonsanto437 3 ай бұрын

Can the make up air come from the room if it’s indoors? Or do you have to run the fresh air intake to the atmosphere?

@TheGrumpyPlumber 3 ай бұрын

With some tankless water heaters, you have to get your intake air from outside. With the Navien, for example, it depends on the size of the room. But, if the room has a louver door or a closet with a louver door, it should bring in enough air. For example: I put two Naviens in an 8x7 room with a louver door and it works just fine. The control panel on the unit will tell you if you have enough air when it’s operating.

@omphat2799 4 ай бұрын

I just installed an A2 put in the propane kit, switched the setting to propane, it is on and in standby mode but won’t constantly heat, it pulses hot cold hot cold… I can’t figure it out! Any help is much appreciated! 🙏

@TheGrumpyPlumber 4 ай бұрын

I’m sorry, but I need more information on the type of heater. I don’t know what an A2 is. I didn’t think you were allowed to buy a conversion kits for an on demand heater or any type of heater.

@PaoloFrancesco99 6 ай бұрын

I'm building a cabin and the plumber wants to use Navien. I just got off the phone with Navien tech support to ask them a few questions, and kind of test them out. Unfortunately, the tech support service and live video support for actual troubleshooting is just for licensed plumbers. My cabin is in a somewhat remote area and it'll be hard to get service from this plumber. I can do things myself, but maybe not if Navien won't talk me through it. So now I'm considering just a electric tank for its simplicity, which really isn't what I want but might be less headache in the end. Grumpy - any advice?

@TheGrumpyPlumber 6 ай бұрын

I highly recommend a Navien and agree with your plumber. A little secret….I’m a licensed plumber but not registered with Navien. You need to take their training course to be registered. When I call Navien, they ask me if I’m a homeowner or a plumber. I say “plumber” and they put me through to tech support. When I talk to tech support, I tell them the problem or I give the error code located on top of the screen. They then walk me through it to find the problem. You can do this yourself. Sometimes they ask if the heater is on a softener or a big blue filter. I would tell them it’s on a softener whether it is or not. All my units are on softeners or filters. That extends the warranty to ten years. Tech support learned everything from the manual and courses, not from the field. 99% are very good at what they do. If the unit is still in warranty, they will send you the parts. I’m sure the plumber that installs the Navien will be there for you.

@PaoloFrancesco99 6 ай бұрын

@@TheGrumpyPlumberThank you for the quick reply, sir. My post wasn't crystal clear. The plumber will use Navien if I demand a tankless water heater. He is old school and doesn't like on-demand heaters. This is why I'm concerned about service. Just getting him to the job site for initial rough-in has been a challenge. This is why I feel I would be on my own for maintenance issues.

@TheGrumpyPlumber 6 ай бұрын

I think it would be easier for you to have the plumber put in the electric water heater. You are right.

@mikev.1034 10 ай бұрын

👍👍

@jennifercorraobowen7640 4 ай бұрын

I have heard many good things about Navian which is why I purchased one but my experience is not good. About 9 months after installation I got an error code that the air intake was clogged and the water heater turned off. The screen had moths in it so I cleaned it out and it was working again. But every 3-4 months I get the same error code and (screen is clear every time). I reset it and it works again for another 3 -4 months. My plumber called to troubleshoot (Navien tech support won't talk to homeowners, only licensed plumbers) They won't replace it and can't figure out what the problems is ( it started having problems 9 months after installation and it's about 4 years old now) and my plumber is not helpful. I need a recommendation for a different brand because I am going to replace it and use a different plumber.

@TheGrumpyPlumber 4 ай бұрын

So sorry you are having this problem. I’m afraid you picked the wrong plumber. I think you have a problem in the venting. Try to find a certified Navien plumber who has taken the Navien training program. A certified plumber is able to call Navien, give his certification number and Navien will work this problem through with them. My experience with Navien is that they will work to figure the problem out. It would be a lot cheaper to get the Navien fixed. Navien and Norton have the best tech support. You don’t want someone who will condemn the unit before even working on it. Don’t give up!

@njjeff201 10 ай бұрын

My Navient died about 2 years old. They charged me labor for a motherboard.

@jsorensen168 10 ай бұрын

I just bought a house with a Noritz tankless water heater that is factory set at 120 degrees and my showers are tepid. The plumber I had in to service it said that legally he can't turn up the temperature any higher. He also wanted to charge me $750 to flush it. I called other plumbing companies in the area and they won't even give me a price over the telephone to flush the heater. I hate taking showers now.

@TheGrumpyPlumber 10 ай бұрын

The Noritz is an excellent company. You can call them ( look for the number on the heater) and talk to tech support. They will tell you how to turn the temperature up and should talk you through the process. Flushing your tankless is not hard to do yourself. If you can screw a garden hose on and follow the instructions in the kit, it takes about an hour. If your house is on a water softener, you’re in good shape.

@TC-tw5zk 6 ай бұрын

I changed mine... just dip switches very easy turned to 140

@73caprice 10 ай бұрын

I have a 9 year old State Select 40 gal gas water heater with a power vent. In the middle of the night when no water is running it makes a loud ramming bang wakes everyone up the dog starts barking, it’s nerve racking. Research tells me it’s sediment creating steam that creates the noise. No permanent fix. Seriously considering the on demand when it’s time to replace it. This video has been very helpful in relieving my fears of on demand being glitchy and requiring regular service calls. However I got a quote of $3000 to replace my existing with another tank. According to Jim, If I go on demand it’s at least $4000. Not sure if it’s worth the extra cost.

@TheGrumpyPlumber 10 ай бұрын

If that water heater heats up enough to make steam, you would not be around to be asking this question. When a water heater makes a noise like it’s percolating, it’s not hurting the water heater. If you are going to replace the heater, I would highly recommend the on demand because the heater you already have has a plastic vent. If the heater is in the basement or mechanical room, you shouldn’t have to bring in any combustible air for the on demand heater. The life of an on demand heater is about four to one. If it ever does leak, it can be repaired. If you use a Navien on demand, it comes with a built in circulating system. You also want to buy a 240,000 BTU heater. Prices on an on demand are about the same.

@stanleywells6728 8 ай бұрын

What model is it 240 or 210

@TheGrumpyPlumber 8 ай бұрын

This tankless water heater is a 240 A.

@robertfleming5829 10 ай бұрын

Not getting paid for this ? you need to renegotiate your contract with your manager or son. thanx

@njjeff201 10 ай бұрын

Not NOT true. Do NOT install heater opposite side of house. Our builder did that & hot water took forever. No pump was installed

@pineychristian 5 ай бұрын

They aren't instant hot water. They are endless hot water. There is a cold water quench even with the advanced model with the buffer tank.

@TheTCOLL 5 ай бұрын

Saying that this has instant hot water is actually extremely misleading. It actually takes longer than a traditional hot water tank because it needs to heat it every time you want it.

@modocdance 8 ай бұрын

tri valve broke in less than a year cost me labor ($500) to fix, they covered parts. A new water heater should not break in a year.

@TheGrumpyPlumber 8 ай бұрын

Are you referring to a Navien Tankless and it broke in less than a year? If you had a license plumber install the heater, it should have had at least a one year warranty on the labor.

@modocdance 7 ай бұрын

It was installed by the company that remodeled the house prior to me buying it.