Learn how to deal with lying trucking companies in this video kzfaq.info/get/bejne/brVnopChxN3XfX0.html

My favourite lie from a former dispatcher, "I won't lie to you, I may not tell you the truth, but I wont lie to you". That statement in itself is a lie.

Mark's chain law: if I need chains to get there I don't need to go there. My chains are strictly for show.

A piece of advice about chaining up I learned from an old hand back in 1989. "Chain up to get out of a situation, never chain up to get into a situation." Better yet, find a safe spot and take a nap after you let dispatch know that is unsafe to roll.

There is a very famous video they show you in school of a driver dispatched on a 24 hour load who hit a school bus a mile from the drop, and killed a little girl and was sentenced to 10 years in prison. There is audio and interviews with the dispatcher coercing and pressuring this driver to take this load to supposedly save the contract by taking this load after he already had driven his 10 hours. The dispatchers are coaching and urging him on all night. No one in the company except the driver was charged after the accident. The driver was very remorseful as he described waking up just before impact and seeing this little girl in the back of the bus.

So thankful that some dispatchers made $8.50 an hour more than me, cozy office, tv, phone, computer, bathroom, got to make babies in their pick em up trucks while I was beating myself to death in junk equipment going to gold mines.

Imagine you are a rookie, telling dispatch what u r and not gonna do. Yeah, safety and your driving record is at risk, but ya gotta learn how to talk with diplomacy! You gotta balance being safe with getting things done. You DO NOT want to be labeled a hard to deal with employee. Be diplomatic. I got twenty years under my belt.

Rule number one when dealing with me as a driver: We don’t lie to each other.

If you ever think dispatch is telling you to drive illegally, tell them to send those instructions via satellite. If they refuse, and they will, don't do what they're telling you. If they do, still don't do it, but by all means, stop at the first scale and make sure you show DOT.

“ can you stop and get this load nearby, it’s all ready to go…” yeah it’s not ready and I’m sitting in a dock for 8-9 hrs

Every load is a “hot” load, or so they’d have you believe. A good percentage of dispatchers are no better than politicians.

Just remember this, dispatcher ain't your fucking boss, they don't sign your paycheque. It's good to have a friendly relationship with them, but they try forcing you to do something, you have every right to tell them to piss off.

If you're dispatcher makes you do crazy things call safety they will handle your problems

Bro, So true! A driver should remember the 3 L's: 1. Never do anything that will jeopardize your LIFE. 2. Never do anything that will jeopardize your LICENSE. 3. Never do anything that will jeopardize your LIVLYHOOD. Truck drivers move America and the demand is high for qualified drivers. Always remember the 3 L's. Safety first! Dispatchers need us more then we need them. Great video and awesome advice. You keep posting and I'll stay driven. ☮️ from Cali.

When I just started my first dispatcher told me to pick up a hot load in downtown Chicago. I told him I only had 2 hours on my clock and I'd run out of hours. He said it's okay because they have overnight parking. Got there and found out the load wasn't even supposed to load for 16 hours. They did load me but guess what.. no overnight parking. And my company didn't give me the ability to use personal conveyance either until 30 days after my start day. So I ran over my clock by 3 hours.

Ugh tue horrible dispatchers again 😂 So as a dispatcher, I have never and will never lie to a driver. I have been doing this for over 15 years and yes, my job is to get loads covered and make money. But it is also my job to make my drivers lives as easy as possible. To take loads that they can get good miles but still have enough time to drive it legally. And you’re right some appointments can be rescheduled but many will give us an appt 3 to 5 days later. Not just Walmart. I also refuse to route drivers. It is always shortest, safest practical miles. The driver is a professional and can route himself. If they want help, I am happy to help. Also fuel at any location we get a discount. I would never work for a company who made me tell drivers when to stop for fuel. I will also never tell a driver to chain up. Shut it down. Let’s all stay safe. I would also never dispatch a truck that I believe is going to derate. Too expensive to end up with a tow. You must work for Mega carriers and if this is how they operate, they sound awful! So the advice you are giving is great. But my advice is to get away from the Mega carriers and work for a small trucking company where we work as a team. I love your advice to call your shippers and receivers on your load. Brokers give us wrong times constantly. But you are on one load and I might be working on 20 loads. So that is super helpful and your dispatcher will love you! I bet you also avoid a bunch of possible mistakes that way. Brokers are afraid everyone will be late so they often tell us appt times are way earlier and they don’t care if it makes you start your clock too early and screw up your reload.

Great points on dealing with dispatch always remember they care more about the load than driver or equipment. ALWAYS get everything in writing you gotta cover your arse

Drivers only chain-up to get out of trouble never to get into trouble. As far as confirming directions what you want to do is ALWAYS talk to someone in shipping or receiving. They deal with this all the time, they will give you the right directions.

Chains? Many years ago a driver told me something I live by. I'll chain up to get out of a bad situation but I'll never chain up to get into one.

I agree @ Prime Inc you can call Mr Lowe the ceo directly and tell him whoever forced you to run that truck to put you in danger.

If a dispatcher ever tells you or has anything in writing that you’re company is forced dispatch. Run don’t walk to an attorney. Forced dispatch is illegal period.

I love how in trucking someone can use the term hot load with absolute zero irony.

Reminds me of when a shipper loaded me a few thousand pounds heavy on the rear. Scaled it, went back, unsecured so they could rearrange. That was a long day.

Always get it in writing. They will never ask you to do anything stupid if you have proof

Your the only driver in the area my favorite lie

My favorite one is “Hey can you shut down and swap with this driver he will be there in about and hour”

I've had a few "HOT" loads where the crane was waiting to jerk a coil off of my truck or the assembly line was shut down waiting for the load but normally?!, they don't even know I'm coming.

Yeah Betsey at the desk has givin me car directions before to a shipper too lol

Don't ever call the dispatcher, do it all on the Qualcomm. That way you have a recording when they try to screw you over.

PC is for 34 or home time. Do NOT use it on duty. Great advice. Don't chain up shut down. This man speaks truth.

Worked for Roehl Transportation and not a week went by that they was not trying to get me to use PC to pick up or drop off a load when i was down to my last hour. I refused several times as if i only have an hour left on my clock and they wanted to schedule me to pick up I know i would be over my 14 and would have to go off route"no payed miles" to find parking. Many of them times it was also later at night and in a larger city so finding parking was going to be very hard also. Any how i ended up getting fired after i refused a load that after doing my trip planning would have had me at a 15 hour day. This company needs a class action lawsuit from all the new drivers they exploit or fire. When they train and bring in so many new drivers each week they have to do something to make sure they have trucks for them and think they make it a living hell for the current new driver that is in the truck so to replace them.

While you are sitting at the table in the truck stop with four other drivers, your dispatcher tells you you have to take the load because you are the only truck in the area.

I drive a 96 KW W900 for a small regional carrier in the midwest. A lot of the crap that the OTR guys put up with is unbelievable.

I've had good luck with dispatch, but I've also had some pain in the ass dispatchers.

The biggest lie dispatchers tell you is I'm working hard to get you home but I need you to run this load otherwise I can't get you home

Haha! "It's a hot load!" They do that to find out how much hustle you have as a driver. My rule was: "Make your pickups and deliveries on time (early) if you want to be a superstar! Following this rule, I got very good loads and good miles. Within 2 months of starting, I was routinely doing 2,800 miles per week as a new driver! You're awesome man! Keep the truck wheels and camera reels rollin' !!

Hot load? I got loaded, come to receiver and they say - we need this load next month. Appointment? I always reschedule myself, and then dispatcher calls me in few hours saying that my appointment was rescheduled. Right - avoid PC. Chains? Just shut down and wait. Breakdown? Know your equipment!!! Dispatch do not give shit about your truck!!! Weather? Do not be a stupid hero. One overweight ticket might kill you as a pro driver. Confirming appointment is ALWAYS better with shipper and receiver.

If I can’t drive at least 55 mph I find a safe haven any slower is a waste of time.

10:35, I agree 100%. If I don't feel safe, I don't drive.

Hey man. I just wanted to say thanks for the videos. I'll be starting my first gig two Mondays from today, and I've spent a lot of time in the last month "studying" from your channel. They've been a great help.

I hate being told get there anytime, they have a secure lot, and I end up sleeping in the road, or back tracking to a truck stop

Those snow chains be heavy too. Its better to shut down in bad weather than to keep driving and get in a accident only to lose your job afterwards

Fuel stop is new to me... never herd of it..lol..that would get me a lil upset...like u said I'm the captain of the ship..just like the driver face cameras they have now a days..that's total b.s....if I wanted my boss to stare at me I'd work in a damn factory...smh...ain't no wonder what there's a driver shortage

My dispatch guy would give appointment times so I woukd be sitting for an hour or two b4 the shipper/ receiver open. That's annoying as hell

Show up a day early for the location to say they can't unload me. If you didn't need the product why did you order it.

You show up early to appointment and you have to wait to get a door assigned, I mean why have an appointment at all? Then you wait at the door for hours before you start getting unloaded. Then the dock hands help themselves to your cellular data via a hacking application. Hours later you are unloaded and now they get a lumper fee for wasting hours of your time. They get paid regardless while the driver gets to have a long 14 hour day instead of a 12 hour day the driver would have had if unloaded as scheduled!

With GPS and cell phones is a dispatcher really needed in the 21st Century? They seem pretty useless to me. Answer phones and hand out paperwork.

If I had known then, what I know now, would have slammed the door and run like hell~!

It's a very scummy buisness. New guys need to keep thier eyes open wide.

Love your advice. Keep it coming bud!!!

I appreciate you getting straight to the topic! Great content! Thank you!

The fuel stop is usually at the cheapest place, and there's a reason why the fuel is cheaper at that truck stop than any other. If it tells you to fuel in the hood on I-20 in Dallas at 9pm to 6am, I ain't gonna do that.

They really not needed in business

Yeah I was an over the road driver for over 20 years and I never met a dispatcher that didn't lie to me at one point or onather, don't trust them.get your rest do what you feel is right,you can always, always get another job for a different company.

Thank you for your honesty and guidance I'm a new driver I need your videos like humans need air keep them coming

I've also had dispatch tell me that my truck wouldn't derate and to keep moving. I was new to driving and only by myself for less than a month, the truck shut down going up a steep ass hill. That sucked lol

I just subscribed. You are direct and clear. I really like your videos and will send them to friends to help the channel. Keep it up man.

My load planner & DM likes to give me loads that's already 3 days late from the original pickup appointment, then I get to the place and find my company hasn't rescheduled a new appointment, so I have to wait all day long. Then when I start calling asking for layover pay and detention, they all the sudden stop answering the phone or responding to my messages, emails, and text to them asking to get paid. Then I spend about a week going over their heads, up the ladder, until I find someone that will pay me for my work & time.

All good points simply love your channel always learning something new or finding out I'm not alone in what's going on cause other fellow truckers been their and they've done it thanks again, P S just waiting on the app can't wait to have a product made by truckers for truckers God bless brother

As a NYC cabbie I've admired how skilled trukers can be when maneuvering the city streets, Big up ! sounds a bit like our industry. Take care and be safe out there.

There was one company that I drove for that told us never to call shippers or receivers, we had to go through dispatch, and dispatch was regularly wrong. I also work in a shipping office and we had drivers all the time be like “dispatch said this or that” about loads or appointments and they were usually wrong. We told drivers next time you come here call us first. We had a lot of drivers that had us on speed dial. I drove for a few years then worked in a shipping office and drove again and it gave me a lot if appreciation and respect for drivers and shipping office workers.

I’m so glad I don’t drive for a mega carrier because I never have to deal with any of these issues. I have at other companies before though

leave those terrible companies maybe they will change after we all leave

Dude you are America's real Trucker. You're videos are awesome man keep them coming.

Thx for sharing your experience on the road.

Very good video, informative and right on. Good trucking.

Very well spoken . Thanks for the information

Thanks sir we are in deep trouble there is whole crooks have souranded trucking industries.

Love your videos man. I just got my cdl a week ago

So basically dispatch is like Enron, paid on a commission and the drivers are fodder like investors

Best info I've gotten since cdl school, hands down.

My current FM is so good I get loads to pick up two days before I drop the load I’m pulling

Thanks 👍 that was very informative.

Awesome Videos. Im ne to the trucking industry. Very much appreciate all the tips. Please keep making informative videos.

Definitely great information. I deal with the PC all the time at my company.

18 years OTR now. This is good advice 👍 Subscribed.

Very informative, keep recording.

I have a broker that always says every load is hot, they say the load needs to pick up by 6pm(the broker closes at that time) but this small shipper always tells us don't worry you can always pick up before 9pm. and the drops are usually 300 - 400 miles next day 10am - 1pm. Lame... Also, I have only ever used PC to drive home unloaded.

You’re my best driver i got

I have made the mistake of working with Foreign dispatchers. They are the worst. They will say anything to get you to move.

Really enjoying your videos!

Great information 👍🏻

I’m not even a truck driver and I love this channel

Good video Brian!

No2. My first company i drove for I got to where i would reschedule my own shipper/reciever appointments and never said a word to my dispatcher unless a) i couldn't reach them or b) appointments got moved to the next day. Otherwise i handled it all on my own.

It requires tarping and it’s an outdoor power pole transformer 🤨

Great info,alot of good comments too. Get my first truck Thursday flatbed with Melton oh yeah, your video on shiting was a big help, showed it to my instructor and now he refers students to it.

ihave a great dispatcher now, but I started with a guy with a rep. He wasn't an awful guy, just bad about telling you whatever it was he thought you wanted to hear then forgetting what he said.

Look, I like how you keep it 💯... hope to see you out in Vegas. I know I seen you out this way a few months ago. You be safe out here ..

(Snow tire) Chains are there to get you out of a bad situation you happen to be in. NOT to get you further into a bad situation. What happens if you decide to chain up to get further and conditions get so bad that even chains are no use? You get in a wreck or (best case) land in a ditch. The company you drive for (and dispatcher) will not stand behind you in a case like that. They will try their best and distance themselves from you to limit their exposure to any kind of potential lawsuit and/or fines.

Great advice. I mean amazing video

My dm told me that when he was driving he would drive every day till he has only 5 minutes left on his clock . What a lier

Newer owner op here. I getting audited by DOT. Not too familiar with PC. I guess i abused PC 17 times in April. Now i fighting fines with dot. Now i dont use PC unless absolute emergency 😎👍💪🔨⬇️

thanks for informing

It’s dead for freight dispatchers . Everybody and they mama becoming dispatcher now that some are sensationalizing the industry to sell their courses . The dispatching side of the industry is too saturated , but no one who’s selling a course will tell u that hard truth . I initially wanted to become a broker and I regret it everyday

When I was driving for a maga carrier, I never listened to fuel stops. I always fueled at start of day, and during my break.

Good advise

I work as dispatcher mostly with own operators 1st Hot load - I try to find best load for my driver and offer him- he wants it I book it, he doesn't want tell me why I will look for different load 2nd Reschedule appointments- safety first you have product, they need product of course we will reschedule. Just don't tell driver you will take care of and don't and he gets stuck there 3rd Fuel stops - top up tanks where you want, Mondays I send them AAA gas price report, want me to help to look for closest gas station or one what you like - sure, info for me is about 5 clicks away 4th PC I avoid using it. only option when I am OK if driver have not started his H and is less than 5 miles away from shipper but it is 100% driver choice 5th Chaining up Company driver or not dispatcher and driver have to work as team - dispatcher are not in truck 6th Call breakdown Well I ask them to call me first so I can prepare for situation- technical part? men I don't know anything about trucks I can find help or transfer to our shop. I am not qualified to give driver technical advice 7th Bad weather I am checking weather news before we plan our trips, weather can change and then you need to react. driving on ice, heavy rain or tornado is mad just reschedule - it is easy 8th Call to confirm such a waste of time I mean it takes so long time most of times 9th Overweight - go back and reorganize load if that helps if not don't break truck because shipper or costumer is cheeky and wants to put more product in your truck, also broker have to pay for time wasted and miles wasted Every one of these lies can put you on bigger problems Small technical issues leads to big breakdowns Bad weather can led to crash Weight ticket can cost you weeks profit Not confirming (should be dispatchers job ) can lead to many hours wasted at shipper or receiver Dispatchers job is not that hard but all messed up things are not just on dispatcher we been lied to as well and a lot Work as team! Dispatcher is not drivers boss you should work as colleges as team I like to support my drivers and make their life easier. Mess is stress I don't need stress + if you are good with your drivers they will not change dispatchers and this work is so much easier when you know your drivers style All I am asking from driver let me know ETA shipper, send me paperwork as soon as you have it let me know what time are you planning to be at receiver and let me know when empty and send paperwork straight away Also just let me know when you have been at shipper or receiver for 90 minutes so I can start to be annoying to broker and ask for money Great video so I just wanted to share my thoughts on it TEAM WORK

Great truth 👏

Thanks for the great advice. Assert yourself and know who you should be talking to, seems to be the bottom line.