Que tan bueno es este hotel

Hi there, did you see any of the native critters and iguanas there .

DO NOT STAY AT THE FIVES!!! Our recent trip January of 2023 was soo terrible. This comment is not a description on the people who work at the Fives but more of the corporation that runs the Fives. We spent $4900 on a five night six day stay with my parents to celebrate their 50th anniversary. We stayed in villa 7 room 721. Upon arrival, the hotel did not have a shuttle to deliver us to the hotel, which we had arranged previously, the ac in the room was not turned on upon arrival, it took hours to get the room comfortable for my parents, NO HOT WATER for 3 days, toilet was clogged upon arrival. It took 3 days of meetings in the room before they moved us and compensated us $300 dollars.