Fantastic video. So detailed and informative. Thank you!

This is literally the best tour and explanation on here of The Fives Beach. I will be going in January. Thanks a ton!!

Thankyou so much for the video Lucy, very well done. My daughter and l were there in 2020, arriving back as Covid became more obvious. It was a wonderful experience and we are planning to book again next year as we are going to another resprt this year, l love to relive it with the help of your video. Thankyou.

Very descriptive and informative, thank you.

We can’t wait to go here next month! Thanks for the info

This was a very detailed review of this fantastic resort.

I got so much from your video compared to the others. Appreciate your work on doing this. 🙏🏼👍🏼

Ameizing, tanks for the video. We can’t wait for our trip one day.

A video so nice, I watched it twice!

Thank you for this wonderful, informative video. We can’t wait for our trip in January.

Thank you for your non corporate review! I appreciate it

Excellent video! Thank you / headed there in April

Wow definitely want to book this 😩🙏🏽 ty 😍

Really great video

Amazing video!

Looks amazing 🤩

Thank you! You explained everything so well!

Thank you for such a detailed video!

What an awesome job showcasing the resort! One of the best videos out there. You can really get an understanding of the layout and what the resort looks like! Thank you.

Thanks for sharing your video was very detailed! 😊

Can’t wait to go this year

Very informative Thank-you

Would love to of seen more of the swim up rooms but great video

Awesome review! We were looking at booking this resort for January..

Thank u for the video. I just booked for me and my family and I was kind of worry . But after seeing ur video it made it all clear that I made the right decision. Thank u again

Sea olive the best I love it!!!

I'm going there this year, went there in April get the all inclusive package food and drink is free , and services offered are discounted and sold on the beach , never buy them upfront , get some good tennis shoes and 2 pairs of swim trunks and sunscreen hope to go back next year this place was awesome

By far the best video walkthrough of this resort! I have been very skeptical about booking a wedding here and I think you have just sold me on this resort with your video alone! Thanks a million times.

Thank you

This is such a helpful and well put together video. Thank you so much!

Hi, great video! Yours is one of the best. We are going to head here in a couple months. I've heard some complaints of booking the restaurants? What are your thoughts? And some food quality was inconsistent? Thanks!

Great video ! Did your room/ the suites have blackout blinds?

Love the video. Looking at booking for Jan. My important questions - can you get ceviche and margaritas?! (As part of all inclusive) Thank you

Hi Lucy, which Travel agent did you book this hotel through? Is it true that some holiday companies like Tui have contracts for the older rooms? Thank you

Great review thanks! How far is it to walk from your room to the beach?

I love this video so much info and you show everything about the place.Can you please tell me is it best to book the day before where you want to eat.We are staying there in Jan and we are all inclusive so I take it we can eat and drink everywhere in the hotel for free! I love the little food stalls that are around aswell to eat.

Brilliant video thanks, booking AI are all the food and drink places included? (Coffee shop / snack bars)

So are all the snack bars by the pool included? I have seen different reports about things not being included like coffee and icecream.

Can you please tell me about the rooms as I have no problem with children but I would not really like a room over looking the kids play park.Do the blocks have names? or is a garden room better as you over look the garden than the pool.Thanks.

Hello really enjoyed your video very informative! My family and I will be there mid July. One question in your opinion which villa has the best location? Either close to swim up bar and pool or restaurants.

AWSOME !!! thx for this video. November bye bye Canada welcome Mexico. Web site its really confusing.

I was there with my family June 11-18th, 2021. Resort was very nice! The service was impeccable! The spa couples massage was an amazing experience. However, the all inclusive food was mediocre to below average. The liquor was not top shelf and choices were limited. Just manage your expectations on the quality of the food and drinks. Everything else was great! P.S. don’t buy the wine from the wine list. Prices are at least 4-5X US Retail. Example a bottle of cheap J Lohr and 14 hands they were asking over 2300 pesos or about $100+ US dollars. Tip know your exchange rate!

What a brilliant review. We're looking for the start of June. What was the weather like? We've been a bit put off as its the start of the rainy season.

Hi great video, very informative. Did you notice how far away the golf club is please. Also are the golf carts driving around to give you lifts around the resort.

What did you prefer, this or grand palladium?

Hello. We love the hotel. Are all of the restaurants especially including the traditional Mexican one inclusive with our vacation? Or are there other traditional Mexican eating places that are included in the all inclusive vacation?

Do you have to pay for food or is it included for the all inclusive ?

Are the restaurants included on the all inclusive packet?

Hi! I need to know if the rooms, is near or far to the beach? thanks !!!

Do you have to walk everywhere, or do they have shuttles/tram to get around?

You Rock, Lucy! Awesome walkthrough videos! My fiancée and I are looking for a some hotels in Tulum/Playa del Carmen area for our wedding and this is being very helpful. We're actually in doubt between choosing The Fives and Mahekal for the ceremony and reception. We know they present 2 very different proposals and styles, but any personal comment/suggestion based on your knowledge would be welcome. =)

Great video thank you! Can you tell me if the resort has hot tubs by the pool area? Thank you

Did you say that your room was a villa? Was this a basic room please? As didn’t quite catch what you said, thanks x

are the jaccuzis open at night time? great video, thank you!!

Love your video! I will be there next year in February! I noticed you mentioned prices for the ice cream shop or the Casa restaurant. Are those fees additional to the all inclusive packages? Did you make videos on any cenotes or day tours? Thank you!!

Hi this hot dog is the first en playa del Carmen. . i want to know these is the big than the second. thanks!!! and sorry for my english.. I hope some body answer me

Great video. This is an all inclusive right?

Love your informative video What would be the best villa for seniors with mobility problems

HI! Great walk through. My family of 4 (2 teen girls) is looking at this resort as a possiblity...is this actually an all-inclusive resort? I have seen mixed reviews and comments on this, such as paying for the tacos at the taco stand? Thanks for this video!

I booked my Honeymoon here before I saw your video. I was a bit nervous because both my fiance and I have not done all-inclusive before. Your video eased my concerns. I've read all the comments about the food and making reservations, but can I make a spa reservation when we get there or should I do that before we arrive? Also, did you do any experiences off site while you were there? What do you suggest?

Is this an all inclusive? Thx

When in June did you go? Was the weather bad then? Ive heard The weather isnt the best in June. Also, was everything free except that experience, in your video?

Is this the same hotel The Fives Downtown Hotel Playa Del Carmen??

Hi! Thinking about honeymooning at Hotel Xcaret Arte June 23 - July 2 this year. How was the weather for you guys? That's the only thing we are worried about. It being way too hot to enjoy ourselves. Any info would help :)

Thanks for the video Lucy, we're planning to go check this resort out too. Do you know if their buffets are open currently for breakfast/dinners or is it all a la carte? Would you recommend this resort over others in the area or do you have a favorite?

Hi. Did they have vegetarian options? Is the resort good for kids?

I have stayed here 2 year ago when it was managed by Karisma as I have a Ruby Membership at that time everything was all-inclusive. I realize from your video Marleys and the Ice cream Parlour are not included what about The Gin Bar, The Tequila Bar and Lizards? I have I also heard top shelf liquors are not part of the package also. I would like to know prior to my reservation April 2022. Thank you.

Hi Lucy, is there a club/disco at the resort to dance? Thank you

Hi Lucy, are all of the restaurants all-inclusive?

you have to book everyday for a la carte? or can you book for the whole week all at once?

Thank you for this video! I have a few questions: 1. Looking at booking an all inclusive package. Are there any other costs that aren't included? 2. Is there a kids pool or kids waterpark area?

Do they have transportation from the back villas near Matura to the beach?

Does the 2 bedroom residence have a washing machine? Asking for a friend.

Looking into this resort - wondering if there’s a area where there are sofas/couches to lounge and socialize in the evenings

What is the dress code for gentlemen in the evening are they read to wear long trousers or are shorts acceptable

Do you have to pay extra lattes, cappuccinos etc in the the coffee shop? And what were the prices like at the ice cream parlour? I only ask as most AI these are included.

Do you speak spanish? Your pronunciation is on point 👌🏻

Do they have natchos and cheese???

Is the resort all inclusive. Do we get food for free or do we pay extra ?

Can you tell me which is better this or sandos playacar ?

Do they have a shuttle service to PDC?

Which resort is better between playa del Carmen Hilton or fives hotel

Is this resort all inclusive?

Is this an all inclusive resort???

What is December weather like

are the restaurants all free in the resort

Excellent video Lucy, I just joined The Fives residences TASC sales force, so if you are interested in the other properties we have in the area, it will be my pleasure to be your contact person!

are masks mandatory everywhere in the resort?

Lucy I won’t tease you about the North American English Vs. British pronunciation. But I will take poke at your poor attempt at basic Spanish. Your Playa Del Carmen was good !! But….. It’s a tock-o Not a tack-o. And it’s a Via, not a villa. Super video tho! Never been there but have stayed many times at the Princess Hotels two doors north. Enjoyed the tour !! Thanks

It’s just a lot of walking 😩

The hotel, beautiful, the staff very nice, food, nothing to write home about but decent, except the Mexican Restaurant, the food there was "HORRIBLE". I love Mexican food, in our group we all love Mexican food, but what they served in their Restaurant was absolutely horrible. The avocado tasted like it was squeezed out of a plastic bag bought in a cheap store, horrible taste, no one in our group ate it. Dinner was served cold, French fries and veggies cold. They forgot our drinks, then they brought the wrong drinks, then they forgot to come back with our drinks. My God, it was a horrible dinner. We asked for salt, three times they brought salt shakers, three times they were empty, finally they brought us salt on a plate. You would think that you are Mexico, Mexican food should be good....wrong. We found excellent Mexican food at the Airport. Oher guests expressed the same opinion. The Bar tender also told us that guests were very disappointed, portions were so small had no taste, food was served cold, a real disaster. We have vacationed in 4 other resorts in the same area, excellent places, excellent food, The Five, we will never be back to that place.

Thank you

What did you prefer, this or grand palladium?