The Modern Hotelier - Episode 65: The Modern Hotelier & Virtual GM Crossover Hosted by Nick Horgan
The Modern Hotelier Podcast and The Virtual GM Podcast come together for a special crossover episode hosted by Nick Horgan. This lively discussion brings together the hosts of the two popular hospitality podcasts - Steve Carran and David Millili from The Modern Hotelier, and Spencer Halford and Cody Adent from The Virtual GM Podcast.
Nick puts the four hosts in the hot seat, digging into their backgrounds, hospitality experiences, and the origins of their podcasts. They share entertaining stories from behind the scenes. The group also reminisces about their favorite hotel stays and highlights what people may not know about the demanding realities of working in the hospitality industry. With fun banter and candid insights, this episode offers a fresh perspective on four influential voices in the hospitality industry. It celebrates their podcasting journeys while showcasing their passion for delighting guests and pushing the boundaries of hospitality.
In this episode, you'll learn about:
* Their Career Backgrounds and Entry into Hospitality
* The Conception and Growth of Podcasting
* The Virtual GM Concept and Its Operational Insights
* Personality Types and Interpersonal Dynamics
* The Importance of Service in the Hospitality Industry
************ CONTENT OF THIS VIDEO ************
⏱ TIMESTAMPS ⏱
00:00 Introducing 4 Hospitality Leaders
05:21 Living in Houston, Worked with Astros
06:41 Financial Practice
10:53 Passionate About Tech and Hospitality
14:29 Using Entrepreneurial Operating Systems
17:26 Stay-at-Home Moms Run Properties
21:35 Best Hotel Experience in 10 Seconds
23:40 Exceptional Service From Staff
28:32 Quitting Job, Ruined Vacation, Great Service
31:08 Last-Minute Booking, Amazing Hotel
33:41 Prioritizing Unexpected Delight
35:48 Appreciating Industry Contributors
39:27 Hospitality Industry Complexities
42:02 Rapid Career Advancement in Hospitality
46:07 Joking LinkedIn Message Boosts Responses
************ LINKS & RESOURCES ************
Join the conversation on today's episode on The Modern Hotelier LinkedIn page
The Modern Hotelier is produced, edited, and published by Make More Media: makemore.media/
Links:
Cody Adent on LinkedIn: / codyadent
Spencer Halford on LinkedIn: / spencer-halford-%e2%98...
Vibrant Management: thevibrantteam.com/
For full show notes head to: themodernhotelier.com/episode/65
Join the conversation on LinkedIn: / the-modern-hotelier
Connect with Steve and David:
Steve: / %f0%9f%8e%99%ef%b8%8fs...
David: / david-millili