THE TRUTH ABOUT RV ROADSIDE ASSISTANCE (AAA, Good Sam, etc.)

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Long Long Honeymoon

Long Long Honeymoon

Күн бұрын

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Пікірлер: 1 800
@richardkoch8752
@richardkoch8752 5 жыл бұрын
Believe it or not as a Deputy it was my duty to change tires for motorists. I had my own floor jack, 4-way, planks in the trunk. I got as good as any Indy. pit crew. Part of the job..To Serve And Protect! If having trouble call the local non emergency number and "request a motorist assist" The local Deputy or Trooper will know what's available locally if they can't get you going. Another great Vid! Love you guys!! Cool & Calm under fire.......my kind of people. Use a PROFESSIONAL when on any interstate! Natural response for people to steer where they are watching. If you're changing a tire and a driver looks at you there is a chance they will steer that way. The year my Son graduated from the Highway Patrol Academy they lost FIVE Troopers who were on roadside stops. I went to a passenger side approach on my traffic stops for safety. NUMBER ONE RULE: 4-ways on, safety vest on. It almost seems to get the best possible coverage it almost takes two roadside assistance plans......that's just wrong. Miss the guitar playing...........the lava lamp helps make up for it though :)
@kristymichael
@kristymichael 5 жыл бұрын
Thanks so much for the information, and thank you for your service!
@juliealexanderturner1935
@juliealexanderturner1935 3 жыл бұрын
We are praying for the safety of our peace keeping, protectors... God Bless Law Enforcement public servants. Thank you so much for your service to our country.
@LongLongHoneymoon
@LongLongHoneymoon Ай бұрын
Belated thanks for this great comment. I may need to break out the old guitar in your honor.
@WakeUpPeople1776
@WakeUpPeople1776 22 күн бұрын
Wow. I've only had terrible experiences with police. They yell at me when I'm polite. They treat me like a criminal. Hard to believe they are there for me to serve me.
@richardkoch8752
@richardkoch8752 22 күн бұрын
@@WakeUpPeople1776 If treated bad, call the Chief, Sheriff, Zone Commander, Council Person and complain. Nothing changes until something is said. With body cams so prevalent now your claims would have proof.
@bunkosquad2000
@bunkosquad2000 5 жыл бұрын
Hey, Good Sam - you don’t happen to watch KZfaq, do you? Well, we do!
@gregormiller4037
@gregormiller4037 5 жыл бұрын
HAHAHA made me smile. I think unfortunately, with amny corporations today, it's all about the bottom line, and if they can get away with something, they will.
@douglasmcneil8413
@douglasmcneil8413 4 жыл бұрын
When I was in my 30's or 40's changing tires was no big deal. Now I'm pushing 60. I'm happy to let someone else do it.
@redcrawfordsgarage5802
@redcrawfordsgarage5802 5 жыл бұрын
"This wasn't a fumble---this was picking the ball up and running the opposite direction..." 🤣
@johnnylightning1491
@johnnylightning1491 5 жыл бұрын
What I can tell you is that Good Sam's actions constituted breach of contract. They sold you a service, you paid for it and they refused to provide the service when needed. My personal take is that Good Sam was unable to find someone to tow your vehicle for the price they wanted to pay. As you found out, there were folks willing to provide the service. That said, I was wondering if you have a list of questions to ask your roadside assistance provider when you get coverage, it would probably be helpful for a lot of folks. Please keep those videos coming.
@fathertime55
@fathertime55 5 жыл бұрын
We had Good Sam when we had a blow out on our MoHo. We made the call and fortunately wrote down the person we talked to. They sent the tow truck to the WRONG STATE! We called back and they said "we'll have someone there in the morning". The next morning we called back to Good Sam who said they couldn't find anyone to come out in our area. We did a internet search, called the first number and the guy was there within half an hour, changed our tire right there on the side of the road and said he could have come the day before without any problem. We since cancelled Good Sam and have roadside assistance with our MoHo insurance.
@sandygivens4748
@sandygivens4748 5 жыл бұрын
We had a similar Good Sam experience and we also had AAA. Called AAA and found that we didn’t have the RV coverage! Called GS and they said sorry it would be hours or even the following day!!We were up in Minnesota not far from a midsize size town.. Called AAA back and they were kind enough to let us immediately upgrade and sent a truck. Truck driver said that they work with both companies, but their contract with AAA is that their calls will always take priority. Since then we’ve need to use our AAA RV service multiple times and have always been happy. We now have their top RV policy. I believe AAA currently has 4 or more roadside policies available depending on vehicle type and tow distance.
@Kammfrank82
@Kammfrank82 5 жыл бұрын
last year had the same problem, they never showed up, dropped good sam and just added tools to the truck to do it myself and now carry two gallons home depot pre canned fuel, camper or not, not sitting on the side of the road overnight, walked 3 miles to the gas station and a nice guy gave me a ride back at one in the morning.
@sambeckett8088
@sambeckett8088 5 жыл бұрын
Good Sam left us stuck out in the desert last year. Broken fan belt on motorhome. Good Sam says 'We can't find anybody'. We fixed it ourselves on the side of the road. No more Good Sam.
@intensepisgahbiker
@intensepisgahbiker 5 жыл бұрын
They left us stranded after my wife had an accident.
@Milesco
@Milesco 4 жыл бұрын
_"We can't find anybody."_ What a load of crap. They're a nationwide company in the emergency roadside assistance business. It's their *_job_* to find somebody! Outrageous.
@singmysong1167
@singmysong1167 3 жыл бұрын
@john D ...did you finish your thought, friend?
@erikkunkle9574
@erikkunkle9574 5 жыл бұрын
My man card is laminated because I am smart enough to know when I need a friend to help me out. With age comes wisdom :).
@liquidrockaquatics3900
@liquidrockaquatics3900 3 жыл бұрын
Amen! I have a battery powered impact, 4 way, 12 ton bottle jack, jack stands, and wood for under the jacks in addition to reflective vests, gloves, head lamps, and other emergency supplies. Do I still have roadside assistance? You bet I do. I have had flat tires in August on asphalt when it was 112 degrees with 90 percent humidity and nothing but the factory tools to use. That was a nightmare. I was borrowing a small trailer to haul playground equipment when the cam that locks against the hitch ball broke and the trailer bounced off. One of the safety chains failed and snapped, and the other gave way after we had slowed down about 20 mph. Thankfully nobody was killed when it became a middle on the highway. Now I don’t leave home without being prepared, because things happen.
@BFerry10
@BFerry10 5 жыл бұрын
We have our roadside assistance insurance through GEICO. We’ve never had to use it. I had a blowout on my truck while towing our 28’ travel trailer just outside of Dallas on a 100+ day. Famous last words, “I got this”. The bright sunshine and 100+ temperature made the asphalt sticky. It felt like it was scorching my skin. The metal on the truck was super hot to the touch. The rim was too hot to touch for quite some time. The dirt on the road clung to the sweat on my skin. It came down to “embrace the suck factor” and get through this. Yep, I did it all by myself and never again.
@Serrano46571
@Serrano46571 5 жыл бұрын
We have AAA, and have used it twice for our old class A motorhome. We had a blowout on the front driver's side tire. The spare was not very good but it got us to the campground. We took the flat tire to a shop about a mile from our camp. We got a new tire and called AAA again. They came to our campsite and replaced the bad spare with the new tire. It was worth every penny.
@DwightMS1
@DwightMS1 5 жыл бұрын
Thank you for the head's-up. Good Sam just lost another potential customer, me.
@jenfugit7801
@jenfugit7801 5 жыл бұрын
My experience with Good Sam was the same, on the first call. "I can't find anyone to service your vehicle". AAA found someone within 1/2 hour of on phone time that came out within 30min.
@LongLongHoneymoon
@LongLongHoneymoon 5 жыл бұрын
Thanks for sharing your report. Apparently many others have had the same experience!
@garyanthony4854
@garyanthony4854 5 жыл бұрын
I had to stop half way into your video to thank you for doing this video. My biggest fear is being broke down and my chosen towing service plan bailing on my like Good Sams did you. So far I have not had to use it. I have a large dual wheel truck camper pulling a camping gear trailer. I’ve never had a flat on the rear of the truck and I don’t want to learn how on the side of a busy highway. Thank you again for your experience and input.
@Jimbo-pm1dp
@Jimbo-pm1dp 4 жыл бұрын
@@LongLongHoneymoon Sean....people (including you, lol) Should improve their safety chances on the highway by buying the best tires they can afford to help avoid these emergency flat tires....I now use Sailun tires on my bigger horse trailer and theyre bullet proof....no more roadside prob becuz of tires...JMO....good luck !!
@GaryCameron780
@GaryCameron780 4 жыл бұрын
Good Sam has been pestering me to join their roadside assistance program. Glad I went elsewhere.
@gegeschannel8836
@gegeschannel8836 5 жыл бұрын
We had a blow out in a very small in Colorado on a Sunday. We called and could not find anyone to help us. We remembered we had road side assistance with State Farm and called them. Before they could get there only a few minutes a young man came by and changed our tired. After he finished State Farm assistance came by. We were thrilled by State Farms assistance on a Sunday in a very small town; but, we were more impressed by the a young man that came to our assistance.
@kurtkemp
@kurtkemp 4 жыл бұрын
We use AAA +RV. A number of years ago when we were going through Pennsylvania our truck developed a rod knock. We pulled over and called AAA and in about 30 minutes two trucks came, one took the truck to a Ford dealer and the other pulled our 31' trailer to a nearby campground. This was In Bedford. The whole experience was hard but the AAA portion went off without a hitch and we have been AAA customers for years. Never had an issue.
@josephpaul6791
@josephpaul6791 5 жыл бұрын
Cooling system failed on my truck with my overhead camper installed pretty far from any town and AAA came right out and towed me all the way to my home. I was happy with the service.
@johntatman1436
@johntatman1436 5 жыл бұрын
There's a big difference between masculinity and stupidity. Happy to hear you know the difference
@kristymichael
@kristymichael 5 жыл бұрын
AMEN!!!
@miketomas8564
@miketomas8564 5 жыл бұрын
It's amazing how ignorant Macho-ism truly is.
@forrestgump8241
@forrestgump8241 5 жыл бұрын
That doesn't say much about the guy coming out to help you.
@winebox
@winebox 5 жыл бұрын
@@forrestgump8241 I think Kristy said that the tow people have a big truck to park in front of them as well as the appropriate emergency gear and I also noticed air tools being used. I don't carry air tools on vacation.
@jeffforbess6802
@jeffforbess6802 5 жыл бұрын
There is a fine line between bravery and stupidity. Masculinity and beer goggles blur that line. Kind of like the green glasses of Oz.
@deerhaven3350
@deerhaven3350 5 жыл бұрын
As a 39 year AAA member, who is also with State Farm Insurance, I will never use anyone but AAA. Too many times they've saved my butt. One of the worst happened while driving to Laughlin, NV from LA when one of the dually tires on my 30' motorhome blew...by the time we got the rig pulled off to the side of the road the air supply hose that had been banging against the tire next to it had caused damage to that tire as well. This happened on EASTER SUNDAY. I had my elderly mother with me. On top of all that we were stuck in the desert about 30 miles outside Barstow. AAA had someone out there with new tires within 40 minutes of us calling them. We were so elated we wrote a thank you letter to AAA and their contracted service company in Barstow.
@patriciamoore5646
@patriciamoore5646 5 жыл бұрын
We had a flat on the freeway in Massachusetts, which ONLY allows one company on the freeways! (Our tire iron was inadequate.) Our service couldn't enter the freeway! An off duty highway patrolman stopped and changed our tire, hours before the permitted service said they would be there! Bless him! (Needless to say, we immediately bought a good tire iron!)
@StealthGTI
@StealthGTI 5 жыл бұрын
Fuel delivery - Check the fine print: I had AAA and their fuel delivery service did not include diesel fuel. I was stumped. After getting towed to a fuel station, I took a look at the policy and, yup, does not include diesel fuel.
@PixrNuggets
@PixrNuggets 5 жыл бұрын
Attention Backcountry Campers: I've had AAA for over twenty years and never had a problem at all. I knew what to expect and the few times I needed them they came through for me. The reason I bought AAA coverage was because one of their marketing photographs showed a vehicle being towed out of Death Valley. Well, they don't do that anymore (and they probably didn't do it then either). To get towed out of a national park you need to be on a paved road, or highway, that is shown on a regular road map. If you need a specialized off-road tow truck even AAA Plus RV won't help you with that. At first I never camped further from a frequently traveled road than I could hike to, and I always had multiple means of wireless communications. Then I started buying rescue insurance. To do really remote backcountry camping you need rescue insurance and a satellite transponder, or sat-phone. You can't count on a cellular connection deep in the backcountry. There are plenty of old mining roads criss-crossing the desert, many are suitable for a 2WD high-clearance vehicle, but it is better to have a good 4X4 just in case. Ripcord Rescue Insurance is kind of a one-stop-shop for getting rescued. I haven't had rescue insurance for many years, and I never needed to be rescued, so I'm not qualified to say how good any rescue insurance provider actually is. A quarter century ago, when I did mostly remote desert camping, that was when I first felt the desire to have rescue insurance.
@haynespoole1339
@haynespoole1339 5 жыл бұрын
The only time I called Good Sam, I was stuck more than 50 feet off the road. Good Sam refused to respond. AAA Plus sent two tow trucks!
@joemoore9465
@joemoore9465 3 жыл бұрын
Thanks for the great information. I wanted to share that we had Allstate Motor Club Premium Membership that we specifically purchased to cover our tow vehicle and our Airstream. After 5 years we attempted to use it for the first time. They also refused! We have AAA Premium Today. We have upgraded our tires and now travel with TPMS as well.
@Yodaandhislightsabre
@Yodaandhislightsabre 5 жыл бұрын
I had a similar problem with AAA just south of lake Tahoe on Hwy 50 at about 10 PM. Because I had a utility trailer attached to my Jeep they refused to tow it with my standard policy. Ended up costing me $500 to tow the trailer and Jeep to Guerneville. We had been with AAA for 35 years. Switched to Coach-Net after that incident.
@bay9876
@bay9876 5 жыл бұрын
Nothing worse than a breakdown in the middle of nowhere and then to have to deal with somebody who just doesn't see how serious your situation is. Great lesson on how to control your anger. It's definitely a much needed commodity when traveling in a RV.
@notsosilentmajority1
@notsosilentmajority1 5 жыл бұрын
Y'all are 100% right about tire changing. I think most of us that aren't from the current generation used to view changing tires in 100 degree temperatures, on the side of a busy highway with zero protection from oncoming traffic, something that "a real man" does. Now we are smart enough to realize that we are paying for the coverage anyway so why worry about some knucklehead that's busy texting about the latest water cooler gossip, running you over and then telling everyone how TRAUMATIZED they are from your death...........
@BigBilly1958
@BigBilly1958 4 жыл бұрын
Awesome video! While camping in the Eastern Sierras this past August 11th, the 5th wheel hitch in our truck broke and we could not move our 30 foot 5th wheel trailer. A call to Good Sam Roadside Assistance turned into the most incredible 'Charley Foxtrot' (military parlance for Cluster F***) over the next 8 hours. Initially we were denied assistance because we were in a campground and not on the side of the road. After much back and forth, we agreed to a dispatch of a tow truck to move our trailer 100' to a storage location in the campground for $200.00. By the end of our call, the dispatch of a tow vehicle was cancelled and the dispatcher provided me with telephone numbers to vendors that did not respond or did not tow 5th wheels. No help for our hitch, no suggestions for replacement, just left us twisting in the wind. As luck would have it, the Camp Ground Host helped us move our trailer to the storage area of the campground and we drove home. Upon purchasing the new part at our home town 400 miles away, we turned around and picked up our trailer. Upon our arrival home, I leaped into a rabbit hole to find out why we were not helped by the Good Sam Roadside Service we paid for. After several days of my time and effort, I found the email of the CEO 'If you're not happy, I'm not happy' Marcus Lemonis. Ultimately we received partial compensation. Despite my requests, I have yet to hear back or get an understanding of why this happened. As an avide RV'er, reliable roadside service is important. Good Sam Roadside Service let us down. Without an explanation.
@jdhunter4979
@jdhunter4979 4 жыл бұрын
Great video. I have heard several nightmares dealing with Good Sam. Big advantage to having AAA+ is the trip interruption, they paid for our flight home from Canada and storage of RV so I could have emergency back surgery. The even paid for the ambulance. They will even pay for meals and motel for a limited time while repairs are being done. Best deal I have found and they are almost everywhere.
@krosa2471
@krosa2471 5 жыл бұрын
I remember when I was 13 someone we went to church with moved mobile homes for a living. He had a small business and worked with his adult sons. He was underneath a mobile home that was jacked up removing water lines or something when the jack fell and crushed him. His sons tried to get the mobile home raised back up, but couldn't. So they called 911 and stood there listening to their dad die. Anytime I see anyone on the road underneath their vehicle that is jacked up I say a prayer for them. Will never forget that experience. And never forget the looks on those sons' faces at the funeral.
@kristymichael
@kristymichael 5 жыл бұрын
Kristina that is absolutely horrible! Unfortunately, my family knows a gentleman that was changing a tire on the interstate and was hit a killed by passing traffic. This is one of the reasons I am adamant that Sean never change a tire when we're on the side of the road. It's just not worth the risk.
@larrybe2900
@larrybe2900 5 жыл бұрын
@@kristymichael Would it be a good Idea to pack a pair of small orange cones or the like should it boil down to needing to do it yourself?
@kristymichael
@kristymichael 5 жыл бұрын
@@larrybe2900, I think carrying some small orange cones, road flares or some of those warning triangle reflectors is an excellent idea! We also have a reflective safety vest that we keep in our truck. It could potentially save your life!
@jimpiper5297
@jimpiper5297 5 жыл бұрын
Used towing assistance one time and it is was damn sure worth what we paid for it. We are AAA “Premium Members” and auto coverage and have been members since 2008. We also got Good Sam about a year ago thinking it might be better that AAA as the on-line description of their coverage was to tow us all the way home, if need be. Returning from New Brighton State Beach on near Capitola CA on the Monterey Bay to our home in the Sacramento area our tow vehicle, Dodge Ram 1500 Hemi overheated. Our TT is a 25’ 2001 Holiday Rambler We were just over 100 miles from home. Like you, I called Good Sam and the response was “Well, I can try but don’t think I can find anyone willing to tow you that far…” My response “You mean you are telling me that you can definitively maybe get us home?” He confirmed that was the case. Called AAA and got a “No problem, we’ll work on getting someone there ASAP.” Currently AAA keeps you continually updated via text message re the status of your tow. With out Premium AAA membership, we are entitled to four 100-mile tows per year. Also, because we have AAA auto coverage, we have scheduled our trailer on the policy and AAA covers it the same as it does our truck and auto. AAA tow driver showed up with a flat bed the size of the one in your video. The Dodge dealer in Sacramento was 96 miles from our breakdown point and out home a bit over a 100 as I noted earlier. Driver came, loaded up our truck on his flat bed, hitched up our TT and got us home, dropping the TT in front of our house then taking the truck onto the Dodge dealer. $0 bucks out of pocket. I have to note that AAA “charged” us for three of our four eligible tows per year, tow for taking the trailer to our home and one for taking the truck to the dealer. The real expense came from getting the cooling system work: over $800! Thermostat replacement, cooling system flush, coolant replacement, and, buried in the bill somewhere I’m sure, a healthy contribution to the college fund of the dealer owner’s kids. We are still with AAA and are long satisfied customers. Politely told Good Sam what they could do with their roadside assistance... Re LT tires: after your video, researched the diff between LTs and “trailer” tires. Consensus is that trailer tires are designed to handle the side wall flex stresses that trailers put on tires, flex for which LTs are not designed.
@cswal118
@cswal118 5 жыл бұрын
Terrific post Jim!
@victorcostello7110
@victorcostello7110 3 жыл бұрын
Great video. I would recommend tire monitors for your towing vehicle, RV, or toad. We use a monitor which displays tire pressure and temperature with alarms for pressure changes and high or low-temperature changes. Thank you!
@nickyannajones
@nickyannajones 2 жыл бұрын
Good to know. Ty for sharing. I'll search on amazon for one
@alec4672
@alec4672 5 жыл бұрын
Wait hold on can we all appreciate how perfectly that driver drops that ramp at 11:45 absolutley pro dude
@rickcolston2091
@rickcolston2091 5 жыл бұрын
Coach Net....they have come through everywhere, every time. Had a water pump failure on the way to Las Vegas towing our 39’ Teton 3 axle. Not only towed us to the park in Las Vegas to drop the trailer in addition to taking the F-450 to the dealer of our choice...nuff said!
@notsosilentmajority1
@notsosilentmajority1 5 жыл бұрын
Rick Colston That is very good to know. Thanks.
@stubush143
@stubush143 5 жыл бұрын
I second Coach Net. We were stuck out in rural Oregon. Coach Net got a tow truck right away and would pay for any cost they charged. The tow truck driver said the bill would have been $450. Coach Net completely covered it. He said they would never respond to requests from AAA or Good Sam since they have a cap on what they will pay and in rural areas, that cap is way too low for tow truck drivers to respond.
@ivar4us
@ivar4us 5 жыл бұрын
I'm interested, how are they compared in price? I'd pay more for that kind of service. Currently using AAA Premium RV.
@Kyazbell
@Kyazbell 5 жыл бұрын
Stuart Bush “
@car2069
@car2069 5 жыл бұрын
Ive had Coach Net for five years and used them four times for a tire, lockout (broken lock cylinder), burnt up starter on a 11 liter caterpillar, and a tow on my toyota after the waterpump belt broke. They have ALWAYS come thru in an amazing way with truly professional help that was a lifesaver in remote places. I wouldnt even bother trying anyone else after they have been so good. Price doesnt matter to me because the service is that good.
@rarafuse
@rarafuse 4 жыл бұрын
I have nothing but good to say about our experience with AAA,(bcaa,caa). I've had 4 50-100 mole tows on our 2004 6 litre Ford F350. First the egr cooler blew about 50 miles from Calgary, then on the way home the starter went needing a 50 mile tow to cranbrook. This was with a 11ft camper. The next one was the turbo blowing resulting in a 90 mile tow to BC Diesel for the bomb-proofing fix. The last one was with our 26ft trailer, a fuel line cracked in the Sonora desert, the tow truck driver delivered us to the street behind the Ford dealer where we slept and then took our truck in for repairs. If I'm still driving at 100 yrs, they still won't have broken even!
@bobbyfranklin3734
@bobbyfranklin3734 5 жыл бұрын
All I can tell you. I was driving from North Central Texas to Seattle. Made it there fine. Transmission went out the Siskiyou mountains in California. I had AAA RV Premier Service. They sent one wrecker out. Said it was to small sent a bigger wrecker out. I had a three-quarter ton Chevrolet pickup truck with a camper in the back and the trailer behind it. 80 miles to the nearest transmission shop. 850.00 wrecker fee. AAA paid for 100% of it and it cost me $159 a year. At that time. AAA is well worth the money. That's all I got to say about that
@debbythomas4519
@debbythomas4519 3 жыл бұрын
Had an incident last week where we needed have our 1999 Tiffin towed. I have been a AAA Premier member for years. In June before my renewal, I contacted them to see if our newly purchased used motorhome would be covered. I was told "any vehicle I am in is covered". Well..... last Friday we had to call for a tow. This was 3:00pm in the afternoon. Three hours after calling AAA for tow, and them searching for a wrecker, they informed us we did not have the "RV package" . Long story short, after finding this out and asking to speak to a supervisor and 2 supervisors later, all I got was they could not help me and that "I must have declined the RV package due to the cost. I was told the cost was $35 - $50 additional dollars. I have to admit I was livid and thru the tears I asked the supervisor if she thought I was that stupid not to purchase the additional coverage for $50 dollars. I had to, as respectfully as I could, stop the call before I hung up on her. Now the whole time that the reps were trying to get me a tow (before someone decided to check my coverage) they could not find someone willing to tow. Our 40' requires a special tow truck/wrecker. We also found out that what AAA is willing to pay is far less than what we would have been billed by tow company. Since a tow company can make more money for self pay, they seem to be "too busy" or unwilling to tow a AAA member. I have been a AAA member for over 20 years, this was unacceptable service. Was browsing for a company such as Good Sam, etc for roadside/towing assistance I came across your "The Truth about Roadside Assistance". Will call our insurance company!!!!
@jaylukan2108
@jaylukan2108 4 жыл бұрын
Thank you for bringing up this topic in your video. I had an experience with Good Sam and it did not turn out well in my opinion. We had a truck mechanical failure in WA State while pulling our travel trailer. We got on the phone and called Good Sam to tow us. We were on the phone for 25 minutes trying to get the tow truck dispatched, we were less than 2 miles from Ellensburg, WA right on the freeway. They kept asking us where we were located (about 5 times), we were right at a mile marker so we knew exactly were to send the tow truck. After 25 minutes we told the customer service person that were were not going to use their service and we were going to call a local tow truck. We told them we were going to send them the bill for towing. I am fairly confident that they were not going to send a tow truck to us. They wanted to send out a technician to the location to diagnose the problem at $135/per hour but would not send a tow truck. We only wanted a tow so I think it did not fit into their way of making additional money so they were stalling. The tow truck arrived within 10 minutes and we were off to drop the truck at the Ford dealer to get a new part put on it and get us back on the road. After we looked at our Roadside assistance contract we realized we had a bad contract and this was not really roadside assistance as you would expect. The contract actually reads that they will tow you to their Camping World facility so they can fix the truck and all you have to pay for is the labor and materials. This is a trap since you cannot have the truck towed to a shop of your choice they will take you to their shop which was not convenient. I will read the agreement very carefully next time but Good Sam is really Bad Boy Sam waiting to tow you to their shop and charge you what they want to the repair. No thanks. We did send to towing bill to them and got a full reimbursement about 2 months later so they did redeem themselves on the costs but the real issue is the contract language and the fact that we would still be waiting for a tow truck if we did not call one ourselves. I think your comment about having your tow vehicle insurance cover the towing is a good way to do it but make sure it has the coverage you want. READ THE FINE PRINT with Bad Sam.
@louisesmith443
@louisesmith443 5 жыл бұрын
👋Well I hope you never have to use the Statefarm Ins . I had statefarm for over 52 years . Great driving record . No tickets or wrecks or claims . I had to cancel my Motorhome Ins with them because they do not cover full timers . A deer ran into our truck and it caused Over $5000 in damage . The transmission fluid was all over the truck. And they had the truck fixed but left the fluid all over the truck . Then they refused to fix the transmission. Then after 52 years of covering every vehicle we owned covered by Statefarm they raised my rates to over $558 a month just to cover it with liability. I now have Nationwide and I pay $90.00 a month for full coverage and full timers and roadside assistance and when a tree went into my windshield they came out immediately. So far I like Nationwide . But to be continued!
@CycleDoc675
@CycleDoc675 5 жыл бұрын
I have heard horror stories from State Farm patients who have had accidents...definitely they are NOT a good neighbor, unless you call neighbors who steal your patio furniture and break into your home good neighbors.
@louisesmith443
@louisesmith443 5 жыл бұрын
CycleDoc675 Yeah they are that bad . Years ago they said they were using and outside group who had no medical knowledge to determine if people’s claims were legit . I am not sure of all the insurance companies do this but I do know that’s what their letter told me years ago . No insurance company is a good one . They are simply loan sharks .Politicians line their pockets with lobby money to give them what they want then the states do the same thing . And SC under Carroll Campbell made it a law that you had to have non owners insurance if you had a vehicle and no license . In Texas they have insurance companies run by Mexicans that give them insurance for $25.00 a week . It’s worthless and if they hit you then you lose . The state allows this .
@bentrishaleemartin926
@bentrishaleemartin926 5 жыл бұрын
We had a similar issue with State Farm . Now we have farmers insurance and love it
@kristymichael
@kristymichael 5 жыл бұрын
Unfortunately, we have heard horror stories about every insurance company. I think it's just a roll of the dice. And getting coverage as a fulltimer is a much different ballgame. We are not fulltime, so it hasn't been an issue for us.
@KRoseVideo-royw07
@KRoseVideo-royw07 5 жыл бұрын
We had bad experience with AAA Plus 20 years ago going up the hill into Needles CA pulling our motorcycle trailer. The AAA people said they couldn’t tow us with a Trailer because CA AAA was different from our Ohio AAA. We did get the AAA driver to help me repair the hose on my E150 radiator with multiple hose clamps on top of hose clamps and combined our water supply with his to limp into a town. We switched to Good Sams and have have some good / some bad experiences. We currently have BOTH in hopes that the old Woody Allen line is true for Roadside Assistance: “Being gay effectively doubles your chances of getting a date on Saturday night!” Since we have State Farm Insurance, I will check with them and may add their roadside assistance as well. At 72, I would rather pay than change a tire on I-80 at 2:00 AM with 18 wheelers blasting me as I did 28 years ago. Thank you for your insight and for your sharing of your experiences.
@judiwilson9229
@judiwilson9229 5 жыл бұрын
I got to tell you my story... I bought a Class A Allegra 34-foot RV a month later jumped in it drove from Kansas City to South Carolina. Turning into our final destination there was a dip in the road. My camper was stuck hanging into the highway about 5 feet. Now let me tell you this highway was a Logging Road with trucks flying by at 70 miles an hour. Within two minutes there were two police cars at the back of our camper which was so refreshing with their lights on 00 we did I forget to tell you it's 10 at night. We had AAA back then so I called them and they told me it would be 8 a.m. in the morning before they had somebody out luckily for us the police officers newest semi truck tow truck business we called them and they pushed us off of the road for $300. Fortunately I sent the bill to AAA and they paid it without question. So it turned out to be a good experience.
@runningonempty398
@runningonempty398 5 жыл бұрын
We dropped Good Sam and went with Coach Net. We have only good things to say about them. Safe and happy travels.
@kenjones1689
@kenjones1689 3 жыл бұрын
Have you ever had to use these?
@runningonempty398
@runningonempty398 3 жыл бұрын
@@kenjones1689 Yes when we had blow outs, a lock out and had our car towed. Both companies did a good job.
@RobertMoseley
@RobertMoseley 5 жыл бұрын
I have GoodSam that I use with my Prevost bus and trailer. They have towed me several times, also used it to move my car from my house to a shop. What I have learned is that you need to learn their policies and sometimes you just need to lie to them to get them to send someone out. the driver will go with whatever your story is and want to charge them as much as they can, so the tow driver wants the business. I had one guy tell me that he would tow me to his tow yard, let me sleep in my bus there over night and then tow me to the repair shop the next day if I would just go with his story and say what he needed me to say to satisfy GodSam and it worked. He told me the single tow would have been $1000 to do a full tow of my bus and trailer (which requires pulling the hub shaft of my drive axle). I have been pulled out of the mud when I got sent down a dead end country rod by a bad GPS and tried to turn around. I have been saved many times, and yes, sometimes you need to go round and round with them and one time I did get them to reimburse me on a tow and repair. For the cheap price of Good Sam, I say you should have them along with others as well, have several different options. The service is something like $150 a year and when you are broken down and need serious help, it is worth. The other advantage to having several services at once is if you over use one that has a milage cap or etc., you can call on your other and combine them. They usually have a milage restriction or final cost cap, just call on the other service as a "new call" and catch another ride. If you are willing to wait it out and go through that trouble if it is saving you a $1000 per incident, it's worth it.
@nunez849
@nunez849 5 жыл бұрын
Amen brother. I remember one of my co-workers had a Prevost bus that had to be towed 45 miles to the home, another 45 miles to the shop and Good Sam covered $3500 for the tow. It pays itself in the long run.
@kevinnoble5988
@kevinnoble5988 4 жыл бұрын
I've used State Farm and AAA roadside assistance. Both worked fine for me. Twice for a lockout, once for extra gas and 4 times to tow my truck to a repair shop. Haven't used it when my RV was attached though. The only downside I had was when I was about 250 miles from home and blew a rear end. State Farm would tow it to the nearest repair shop which was a dodge dealership for fixing my Ford truck. I opted to have it flat bedded home to a repair shop I knew and State Farm pair for about $140 worth of the tow and I paid the rest. Fair enough. I would have had to wait a week for parts and repair to be done and any warranty problems would have been at a shop 250 miles away not local. My Dad and grandmother had AAA and when on a out of state trip and blew an engine. AAA paid for their motel room and meals while they waited for the repairs to get done, five days. This comes with their Premier plan and has a 1,000 limit. Towing increases with that plan to 200 miles instead of the basic 100 miles. State Farm RV insurance paid for the total loss on my rv when we had a flood and the inside got a couple of inches of water covering the floor and it swelled and went soft. Good insurance for less than $45 a year (1990's).
@wesalexander2693
@wesalexander2693 4 жыл бұрын
You folks are GREAT - really love hearing about your adventures! We are new RV'ers who recently switched from a 5th wheel to a diesel pusher motor home. Obviously, with such large wheels/tires and a lot of weight, we could never change a tire ourselves. So roadside assistance in some form is a definite necessity. Thank you so much for your input and very sorry that you had troubles. Hopefully you will never experience similar problems in the future! Hope we run into you (well, not literally!) sometime in the future. Safe and happy travels to you!
@timh8543
@timh8543 5 жыл бұрын
Hello from So. California, Great info I have had AAA for the last few years and I must say I have had excellent experiences. There has been years when we our selfs never needed it, But used it for friends, Family, and even strangers. That 400 Mi tow with the Premier Package is a great peace of mind. P. S. When using for other people at least get lunch out of them. Thanks
@mic982
@mic982 4 жыл бұрын
Probably THE best (or most important) video of yours that we've watched so far, Sean & Kristi. The potential for danger makes this that important. We are right now, as I write this, checking with our insurance company about our coverage details and options. I can't believe we hadn't done this before hand. God Bless you two.
@frankcates3909
@frankcates3909 4 жыл бұрын
Watched your video. I read those mixed reviews in response. My situation with AAA was this: "NO We Do Not Cover That, because the flat is not on a car, but it's on your trailer." The AAA operator didn't say it's covered if you have AAA Plus, just "not Covered." I expressed my displeasure at the news she gave me and was told to read my policy, the fine print of course. It isn't the end of story because a 'Good Samaritan' came along to help us, since we were up the creek without a paddle. The scruffy looking guy saw our situation and frustration written on my face, asking how he could help. He went to his van, pushed a few things around among the pile of disorganized stuff and found a bottle jack. In a short few minits he had the flat off and the spare on. What an assortment of emotions we had. Upset at having a flat tire. Glad we had AAA. Mad that AAA didn't take care of us. But finally happy to have run into a kind, sympathetic man willing to help us. In short, your videos are GREAT, informative, giving practical info. The point about the ramp to put one tire up to get the flat off was really good. Also with one being able having a double axle system, that one could drive a short ways with a flat because there's enough support with the remaining 3 wheels. I've had 3 travel trailers over 40 years time, with many short local area trips, a few moderate distance trips, and one loooong trip to Florida and another up to Canada from Mass. And you are absolutely correct, you're going to run into things out there, be it a flat tire, an engine, tranny, suspension failure, or something else where you are going to need a reliable Roadside Assistance program. Please keep those videos coming. Thanks, Frank from Lynn, MA. (......currently seeking out an AS trailer 18' to 24'., but why are they so expensive?) Actually I do know why.
@MrUnixgeek69
@MrUnixgeek69 5 жыл бұрын
I had a similar incident last weekend. I was in the Seattle metropolitan area when my GMC motorhome blew the vacuum valve for the heater core dumping the majority of my coolant. I was 5 miles from my destination. I called the Progressive roadside assistance which is provided by Agero. Started out fine with taking the information and how I would be notified when the tow was scheduled. 90 mins later I had not hear a thing and called back for a status update. The automated system said the case as still open and that I should expect to notified within the next 10 hours. I talked to several customer service reps that night with the same story that they were not finding anyone that could tow the RV. At midnight I had a tow operator show up (he thought I was who he was dispatched for) and said that he has towed several GMC motorhomes and to have Progressive call his towing company. I had a friend pick me up as I needed sleep after driving all day and called the roadside assistance once again to give them the name of the towing company. I also let them know that it was unacceptable to be waiting for a tow in a large metropolitan area for 4 hours and that I could not believe that they could not find a tow operator. Finally at 5:30 in the morning (9 hours after the initial call) I was told that they had a tow scheduled. The tow drive filled in part of the rest of the story for me. Agero was giving the wrong height for my RV which was disqualifying many of the tow operators and it also sounds like they were trying to be really cheap on what they would have to pay out. Needless to say I am looking at other options and will probably move all of my insurance away from Progressive.
@tomnorman457
@tomnorman457 5 жыл бұрын
Another Coach-Net customer. Covers all our vehicles. Used it several times, and couldn’t be happier.
@garthscholten4502
@garthscholten4502 5 жыл бұрын
Also Coach-Net for a Winnebago Class A. Winnebago offers plans through Coach-Net, but we use Coach-Net directly. We haven't needed it, but It's good to know that you've been happy with it.
@markkuechel3503
@markkuechel3503 5 жыл бұрын
Thanks I picked up Coach-Net too after bad experiences with State Farm, Good Sams and AAA
@Oilerrocker
@Oilerrocker 5 жыл бұрын
Our sons girlfriend locked her keys in her car we called Coach net from our account they got someone to go unlock the car .
@immasher2139
@immasher2139 3 жыл бұрын
@@Oilerrocker that happened to me and I paid over 125.00 for that because I had no roadside assistance coverage at that time.
@drjprice
@drjprice 4 жыл бұрын
I have had AAA RV PLUS for many years, used them several times and they always helped us.
@sh-df1bb
@sh-df1bb 4 жыл бұрын
LOVE LOVE LOVE the bonus "ad" at the end You guys are such a hoot and bring a smile to my face in every single video you share
@slimbeaux
@slimbeaux 5 жыл бұрын
I could imagine Kristy it would be a bad idea to get on your bad side. You remind me so much of my wife. I have seen her in Bad Business Mode and it's not something I would want to be the target of. We have had AAA Plus since the beginning because we have been towing a trailer for 20 years. First the pop up and now our hardside Tilly. Because of the research that I had done and the education by people such as yourself I knew that Plus was necessary for Tilly. I will always be Grateful. Retiring today, full time nomad next month. But yeah, we didn't sell our house either. Love you folks, you are some of the best.
@kevinbrownrigg
@kevinbrownrigg 5 жыл бұрын
Thanks for sharing your experience! Another great video! Funny Amazon promo too!
@fredfrost9874
@fredfrost9874 4 жыл бұрын
I am so thankful I ran across your video about good sam roadside... I literally was calling them tomorrow to sign up because we really need to have some sort of roadside assistance... I have a class A, so if they had a problem towing your truck, i can only imagine what they would do with my class A... thank you for your video!!!
@ShawnVanden
@ShawnVanden 5 жыл бұрын
This is not a "Good Sam" issue per-say, it's a symbiotic issue w/most Customer Support nationwide. Most make promises upon selling the "Service" but ... when it comes time to deliver upon their service rhetoric, the "Small Print" (w/terms & conditions) typically precludes them from delivering what is promised. Very enlightening and thanks for bringing this to light ya'll !
@EsteeDarla
@EsteeDarla 4 жыл бұрын
I am so glad for your honesty cause I am 51 yrs old and will be traveling alone and I am not in physical shape for doing much
@JWARD3045
@JWARD3045 3 жыл бұрын
Here is my story about roadside assistance. I carried it for about 7 years and never used it. In the 8th year I was planning to retire from RVing so I dropped it. On the trip to deliver the travel trailer to the next owner, I was cruising on a heavily travelled interstate at 4:30 pm Friday evening when one left tire disintegrated! I called Good Sam, they told me my coverage had expired but gave me two local towing numbers to call for help. The first company said that they were shorthanded and could not come out. The second company said that they do not service trailers, but gave me another number to call. The third company said that they could be there in about 2 hours and it would be $300 up front. About that time, a good Samaritan contractor stopped, changed my blown tire with the spare in 20 minutes despite traffic buzzing by at 70 mph. I thanked him profusely, tipped him $100, and he reluctantly accepted it.
@texsox
@texsox 5 жыл бұрын
AAA Plus has served us well. How about two calls in one day? Changed a tire in a dangerous spot then two hours later a motorcycle t-boned the trailer. Both services were perfect.
@thumbs47
@thumbs47 4 жыл бұрын
My exp, of well over 30 years, tells me your NEED some kind of road side service unless your willing to pay the bill. Now the bill may be 85 bucks or it may be 1000 or more. We broke down outside Laramie in the middle of no where two weeks ago. We have AAA Plus, thank heavens. We needed a tow, back to Laramie which was over 100 miles, for the truck and 31 foot fifth wheel. AAA was great!!! The tow company, I80 towing out of Laramie, went out of their way to get the truck to the repair facility and took our camper to the KOA so we had a place to stay. That one tow probably payed all our past and future roadside assistance insurance. As for running on a flat or almost flat tire. I would advise to get off the road as soon as possible. Do not run a few miles unless you have to. When a tire goes flat or almost flat it transfers the entire weight of that side of the trailer to the one tire that is still inflated. This will probably over stress that tire, unless you have a very light camper and make it extremely unreliable. We had a blowout and I stopped immediately. Goodyear warranted the G614 tire and when I told them of my concern about the other tire they replaced that one also. The also took care of the body damage to the camper. This to my knowledge is only for the G614 tires. Not cheap but considering a bargain. Oh by the way. Check to see what speed your tires are rated. Running faster than the rated limit is asking for a trouble. Also check your tire pressure cold every time you hit the road. You will be surprised how temp and altitude will change your pressures. I check and adjust every morning.
@Gman-qm6bv
@Gman-qm6bv 4 жыл бұрын
Thank you Sean & Kristy, my GS Roadside assistance was to renew next month. I called GS and cancelled after watching what you folks went through. You are correct, my travel trailer and vehicles are road side assist covered with my normal vehicle insurance, so you folks saved me money! I love watching your series!
@josephmelcher1312
@josephmelcher1312 5 жыл бұрын
I recently had a blow out with a tire on my camper. I thought I had coverage with AAA but my wife had dropped the coverage since we were not using the trailer. The nice lady on the phone said sorry we can't help you since its your trailer as it was in your experience. I did remember that we also had state farm road assistance. The nice people on the phone at state farm could not pull up my policy even with giving them my #'s . This process went about an hour until I said fine and we found our own tire guy to change the tire. The guy says he would be there in 15 minutes and 2 minutes later the road side assistance from state farm shows up unannounced by state farm. I called the other guy back and canceled he was not happy but it saved me $185 he was going to charge me. I don't know if there is a perfect system in place , my agent called me later and said they only cover up to $100 and I might be getting a bill but none has come. I need to have a more in depth conversation about what is covered exactly with state farm. I do know that you only get a certain number of calls with AAA before they give you the kiss off as well.
@donaldduke2233
@donaldduke2233 5 жыл бұрын
Need a hero to come through like Mighty Mouse? You already know his name. Marcus Lemonis. I had a serious blow out/stranded incident traveling through southern Utah which was caused by negligent work done on my Class C at Camping World. Good Sam got me through it but upon our return home Camping World gave me the runaround. As luck would have it we had just received an advertisement letter from Camping World with a note in it from Mr. Lemonis saying something to the effect that he wanted to hear about any experiences his customers had with his company. I wrote him a detailed description of our problems, including photos and that my complaints were being ignored by the local Camping World. Well, Lo and Behold, very shortly after that I received a call from the manager of Camping World and the way his lips came through the phone you would have thought it was Christmas time and I had mistletoe hanging from the back of my belt. All repairs were made, reimbursements came for the expenses incurred, and they tried to set the world record for apologies. Apparently Marcus took a big bite out of somebody's ass.
@RRR-RetiredandRoadReady
@RRR-RetiredandRoadReady 4 жыл бұрын
lol, it appears that Lemonis didn't know the reputation of his company.. If he's THAT proactive, he must be dumping bricks to see the many negative reviews .
@JoeWilsonKolb
@JoeWilsonKolb 2 жыл бұрын
Thank you so much for posting this video, and for all the trouble you went to to make it. I'm now feeling wiser and better off because of these valuable experiences you've taken the time to share with people like me who are slow learners and have no experience at traveling with a camper.
@thomwessels2281
@thomwessels2281 3 жыл бұрын
We have a classic, completely restored Revcon motorhome, 'Rosebud' that we've taken across the USA several times. We're by no means 'full timers nor could be considered 'seasoned RVers' or God FORBID...'experts'. That said, we've had AAA flatbed us a couple times after tire and / or other troubles. THAT SAID, we've also been in remote places that we needed to fix the problem ourselves, be it a tire, engine, brakes or, whatever. The ability to get oneself out of a real pickle is probably the most important 'best practices' I can think of. One should have the standard tools to at LEAST change a tire. I've also had to diagnose a fuel delivery issue and find the TPS on my own. We were careening about in Death Valley once when our toad's coil went bad. Had hitch a ride 20 miles or so to our Mother Ship, borrow it's coil and away we went. This is still true pioneering, folks, and should be considered at about the same level of challenge as our Conestoga travelers of 150 years ago. Can't find help? Maybe in a 'dead phone' spot? Too long a wait? Time to go to 'plan A', roll up our sleeves. Good luck and God Speed to ALL of us! Cheers.
@smile3107
@smile3107 5 жыл бұрын
Thanks for letting me know who not to have. I enjoy your show. You always give helpful hints and it's good to learn from people that have experienced it already. Safe travels and enjoy yourself.👍🇺🇸🇺🇸🇺🇸🇺🇸♥️🇺🇸🇺🇸
@SecBarbie
@SecBarbie 5 жыл бұрын
Three days away from departing on a trip east, this was a fantastic video to remind me to check out what all my insurance and roadside on my insurance covers. Thank you soo much!
@kristymichael
@kristymichael 5 жыл бұрын
Have a great trip!
@paulrodrigues9603
@paulrodrigues9603 5 жыл бұрын
We had Good Sam's in the past and the one time we needed to use it they dropped the ball. On I95 in Georgia we had a blow out on our class"A" motorhome. Being the outside dually we limped to the Flying J that we planned on as a fuel stop. My wife got on the phone right when the flat happened. So I got out to fill the fuel while she was on hold. Georgetowns came with a new spare but no rim. I got to talking to a tire guy at the truck stop and he offered to swap the tires and install it for $60. Now I know that that was a great price. He did his thing and I gave him a tip. I jumped in the seat to continue the trip and wifey was still on hold with the crappy elevator music. My wife let then have it when they finally came back to the phone.
@KenWallich
@KenWallich 5 жыл бұрын
Being a belt-and-suspenders kinda guy, we have Good Sam (which we tried to use once, and won't be renewing), AAA, *and* State Farm. We had a similar poor experience with State Farm, who said they couldn't find anyone. AAA came through in that instance. But, different assistance companies seem to have have different "favorite" service providers. Will be looking into Coach Net, after reading this thread!
@LongLongHoneymoon
@LongLongHoneymoon 5 жыл бұрын
We will look into Coach Net also. They seem to have a lot of satisfied customers here.
@JohnFKetcham
@JohnFKetcham 5 жыл бұрын
What can you expect from a company owned and operated by Camping World with their, notoriously, poor customer service‼️ Very Unscrupulous Company‼️😡
@PixrNuggets
@PixrNuggets 5 жыл бұрын
John Ketcham You are spot on. Camping World doesn't have customers, they have victims. They especially love to prey on novices and beginners.
@cheyennerafterq
@cheyennerafterq 5 жыл бұрын
Yes, good point!
@BeckyBlanton
@BeckyBlanton 4 жыл бұрын
John Ketcham you’re right! I was a Camping World customer service rep. They hire temps who have never even camped or seen an RV and they treat them like crap. Very little training. They sell warranties they KNOW companies won’t honor. They are unscrupulous. My manager was fired for watching porn on the company computer during work! Not unusual as several managers were fired for the same.
@christinaaddis9516
@christinaaddis9516 4 жыл бұрын
Crazy neighbor Billy
@rickgriffin1124
@rickgriffin1124 4 жыл бұрын
Camping World? AKA "Rip-off world" just saying, they're full of bullshit, experienced it first hand in Akron Ohio
@TRuss686
@TRuss686 5 жыл бұрын
Thanks for the info I have my Good Sam's renewal laying on the kitchen table. I will not be renewing with Good Sam's have been there for five years and never had to use them thank God, and my luck is I would have the same experience as you did. I have AAA and I've had it for many years I think I will just add the AAA Plus RV sounds like I'd be safer anyway reading all the other comments that your respondents have made. Thank you for the great info...
@danasampson818
@danasampson818 5 жыл бұрын
You two are awesome. Your common sense approach to fixing a blown tire was spot on. As a retired Highway Patrolman, the dangers on the side of the road (freeway or otherwise) are real. And, my aging back is not worth the risk of a back injury. Money well spent for a good roadside service.
@dalehuitt
@dalehuitt 5 жыл бұрын
We have State Farm for both the vehicle and RV. Roadside assistance is on the policy. But, in addition to that, we have Coach-Net with tire hazard. Never an issue with that combination. Coach Net has been amazing.
@djc2g724
@djc2g724 5 жыл бұрын
I knew there had to be good justification for not renewing my good sam membership. Thank you for sharing that experience.
@carollreece1190
@carollreece1190 5 жыл бұрын
Thank you for the great information! We didn’t renew Good Sams this year as I had to try three different phone numbers and they where no longer available! Had to contact them by email. We have AAA for our cars and just looked into it, as it does cover our RV. Thanks again for all you amazing videos!
@jerrythomas7062
@jerrythomas7062 5 жыл бұрын
Thanks for sharing your experience with Good (LOL) Sam. I've been on the fence about them and this helped me to turn the corner. We have both State Farm and AAA Plus mostly because this is what we had for our vehicles for insurance and RS assistance. I've been with AAA for 40 years as I traveled for work around the West for most of that time and they were always very responsive (if a little slow at times). I also appreciate the info on the tires!
@karenpolansky9097
@karenpolansky9097 5 жыл бұрын
I have AAA Plus, but I also signed up for SPOT’s roadside assistance. Unfortunately I did get a flat on The Dempster in the Northwest Territories. There is no cell service on this road which was a big reason why I got the one for SPOT. However, pushing the button for the satellite linked service was not straightforward. I found out later in Dawson City that you have to lift the cover off the button before you can push it. There are no instructions to do that on the unit and you can’t exactly look on the internet when there is no service! I was lucky that there was a roadside crew who refused to leave me there. I got the tire fixed at Eagle Plains. Anyway, just know if you have a SPOT unit and need to get either roadside assistance, or press the SOS button, you need to flip up the cover to expose the actual button.
@TSKseattle
@TSKseattle 5 жыл бұрын
My wife and I have traveled many miles on the Gold Wing (motorcycle) pulling our tent trailer, so I've had AAA+ for a long time. It also assures me they will tow to where YOU want, instead of wherever the closest shop is
@koslund11
@koslund11 5 жыл бұрын
We have picked up Coach-net and so far like it. Unlimited everything. Had to use it twice last year. Truck blew a water pump and they found me two different dealers that would fix it. Both had to order parts which didn't work. I found a company with the oil industry to repair it after hours in Grande Cache Canada which had no auto mechanic and no parts store in town. Used it for a battery jump and they had someone jumping my truck with in 30 min. They have a add on to the policy called Assist America. Medical help while traveling anywhere in the world. Find you a hospital, doctors office and pharmacies if need be. If you can't continue your trip, do to an injury, they will fly you home. If your alone and in the hospital for a period of time, they will fly a family member to your location for support. Looks like a great add on but thankfully we haven't used that part of our plan.
@jerryhamm2454
@jerryhamm2454 4 жыл бұрын
I just discovered y'all at 2:30 in the morning of 9/2/2019 while looking for something interesting to watch on my computer. And I think the both of y'all are so cool, and I just love y'all's attitudes and your honesty. Thank you for the wonderful videos, I see places I'll never visit. Love y'all, God bless.
@1973mre
@1973mre 4 жыл бұрын
I have been a member of AAA for 25 years. I just got my first RV and was looking at getting a good Sams club. But everything I read and listen to you has made me change my mind. Thanks for the information
@gd198070
@gd198070 5 жыл бұрын
Thanks for sharing your experience. We have roadside assistance with Progressive for our motor-home but have not needed it yet
@davesilverman3325
@davesilverman3325 5 жыл бұрын
Good video. Useful information. However, I have a few suggestions. My RV is a class A and I have a compartment that doesn't lock. I keep a front door key in that compartment under the carpet in the top outside corner of the box. I've never needed it in nearly ten years, but it's there and I doubt anyone will ever figure it out. Secondly, I've had to change a few tires on the super slab in dangerous situations (I used to be a tow operator) and flairs, triangles, and traffic control cones all work to divert drivers, but a vest in safety yellow or orange with plenty of reflective material around the body and arms when used in conjunction with four way flashers and flairs or triangles makes you as safe as you possibly can be in view of the circumstances. The pro's have a service truck with a bar light that they park behind you but it can be managed without one. Additionally, if you're not alone you can have your partner (who is hopefully also wearing a vest) stand well off the road on the shoulder by your first safety marker with a white towel or perhaps a white pillow slip or a flashlight at night and alert drivers of the danger. Vehicle breakdown is a different matter and unless you're a pretty good hand with a wrench that might require a tow. Proper tire inflation and rotation will also minimize problems, as well as a good vehicle maintainence program. Good safety equipment and protocol is essential, though. By the way, this has nothing to do with testosterone. I'm on disability and my budget is so tight that I have to be the tire guy, the mechanic, the driver, the cook and the dishwasher, too. In the last decade I've been full time, I've never had a blow out or a mechanical problem that kept me from getting to a good place to effect a repair. Oh, one more thing. If you run on a flat tire you ruin the tire in the first fifty feet. The way to tell if a tire has been run flat is to look inside to see if the rim has destroyed the chord which can be seen all the way around, or if it's mounted on a wheel it will have a ring all the way around on the side wall. This is also good information if you ever get in a bind and have to purchase a used tire just to get you to a place where you can get a new one. If you ever get a chance to look at a tire pile behind a tire shop you'll see that wear isn't the only issue. It might bennifit the adverage RVer to recognize tire defects and thus avoid getting out on the road with a problem tire in the first place. Happy trails and keep the videos coming! Thanks
@cheyennerafterq
@cheyennerafterq 5 жыл бұрын
Good Sam lost me the 1st time I needed them. Drove from KC to Alabama to purchase our rv. Tyranny went belly up 10 miles after hook-up and departure. GS couldn't get any vendors to us because Alabama was playing a "big game" that weekend, so we spent our first night in our rv stranded at a rest area off the interstate (thankfully). We made other arrangements the next morning. GOODBYE GOOD SAM!
@WhiteFox011
@WhiteFox011 5 жыл бұрын
Welcome back, you two, I for one have missed you. I hope all is well for both of you. As to discussing our experience with Towing while on the road. We have used AAA+RV for many years, and so far we have been very pleased with the service that we have paid for. On one trip, we were heading out to Montana to pick up one of our dogs that was out with a handler. We had gotten just under 100 miles from home when the van, as 1983 6.2 L diesel powered Chevrolet 3/4 ton van experienced a blown motor. Since this trip was relatively short, we left our RV at home. We were up near the north end of Lake Core de` Alane, in Idaho when the engine just ground down to a stop. We had just started down a steep grade when this happened, so I suggested to my wife that wee get stopped ASAP, as there are some areas near there that had NO cell service. As it was we must have been right on the fringe of a covered area, because we only JUST had service. Long story short, the tow truck showed up about 40 minutes later, he loaded the van up on his rig we opened a few windows for the remaining 5 dogs that we had with us, and he towed us home at just over 100 miles total. We paid for the mileage that was over 100 miles, thanked the driver and went to bed. I think that the total bill to us was something like $28.00. A few days later, we had the van towed to a local Chevrolet shop, where they replaced the engine.We have not had to test AAA+RV lately, but as of the last incident, we could not be more pleased. I think that nearly all towing services are at the mercy of the drivers covering a specific territory. We had never contracted with Good Sam, because they specifically list all commercial aspects as not coverage. We have not needed towing coverage over the past few years, as we closed down our kennels, and have not been traveling lately due to poor health. But DO keep your rig rolling, as I enjoy several of the full time RV channels.
@kristymichael
@kristymichael 5 жыл бұрын
We've been here every Sunday (except one)! Make sure you click the bell icon next to the subscribe button so that you are notified about new videos -- that way you won't miss us. 😊 Thanks for watching! 🤙
@lamonadb
@lamonadb 5 жыл бұрын
We've never had any emergency yet, but being retired military we use USAA for our truck & Airstream. Decided to go over our policy again just to know what kind of coverage we have & if we need to upgrade
@Gr8LakesCamper
@Gr8LakesCamper 5 жыл бұрын
Anyone who's ever had to change a driver's side tire on the side of the highway (like me) knows how much roadside assistance is worth. (And thanks for the Trailer-Aid link!) We have State Farm and we have used the roadside assistance to change a trailer tire; zero problems.
@pammiedoodle8693
@pammiedoodle8693 5 жыл бұрын
I’m so glad I didn’t renew our Good Sam roadside assistance this year! Since we don’t have any long range trips planned for a while, I let it go. Thanks for the info on your experiences. It’s always so valuable!👍🏼😊 God Bless🙏
@johnennis8506
@johnennis8506 4 жыл бұрын
Camping World and Good Sam are owned by The Profit..unless they were sold recently This TV dude has dozens of companies...
@enrikemurillo3551
@enrikemurillo3551 4 жыл бұрын
truly thank you guys for all the info it is a blessing to us because we are going to start our adventure in a few months , I,m 62 and the wife 56 drove an 18 wheeler a long time ago and always wanted to travel again when I retired the time has come GOD bless yous Sean and Kristy.
@eric4607
@eric4607 5 жыл бұрын
Just spoke to my State Farm rep, You will have roadside service BUT it does log as a Claim on your insurance report. (if used)
@azclaimjumper
@azclaimjumper 5 жыл бұрын
And that "Claim" means higher insurance premium for 5 years, with State Farm.
@johng4250
@johng4250 5 жыл бұрын
I have had AAA for over 50 years. When I have needed them there they are, when I don’t need them I don’t care where they are!
@chrisp8856
@chrisp8856 3 жыл бұрын
Fortunately, I was raised by a father who insisted on me having a AAA membership when I started driving. I was sorry to hear about you guys not being able to get the plus membership right away because, since 1978, any breakdown or lockout I have had in my vehicles, has been met with AAA showing up to help me within a very short amount of time. And, I don’t work, or have any affiliation with AAA. Love the videos, and thank you.
@CombatDoc54
@CombatDoc54 5 жыл бұрын
Such a great idea about using a tire ramp to bring you dual trailer wheels off the ground to change!! I did learn a long time ago, (seriously 40 plus years ago from my dad) get rid of those cheap-ass trailer tires and immediately upgrade them to LT tires. I toured 3 different trailer factories and the ONLY factory that I found that puts LT tires on their campers was Northwood. When I was looking for a new camper, I toured 3 different factories and the last one (because it was the farthest away) was Northwood in Oregon. Not only did their standards and guidelines blow me away about the way they were constructed, but the engineering process was amazing also. I think they took every flaw from every other camper manufacturers and reversed their competitors' process. Plus they are 4 season campers.
@ZephyrTravels
@ZephyrTravels 5 жыл бұрын
Hi Guys, the timing on this video was perfect for us, our 2 year complementary Coach-Net coverage just ended and the renewal form is sitting on my desk waiting for me to send it in when we saw your video. We also have State Farm insurance on our vehicles and trailer, so I called our agent to see if we had towing and would it cover our Airstream. They confirmed that the tow vehicle's insurance does covers the trailer when they are hitched, so the road side assistance is extended to the trailer. I asked if that would include a second tow if the trailer needed to be towed separately (it does) and if the the trailer had a flat tire, would they cover changing the tire (they will). The way they explained it to me is the tow vehicle's insurance covers the trailer when the two are hitched, then when the trailer is unhitched the trailer's insurance picks up the coverage. Thanks for sharing this topic, you saved me some $$ that I can now spend on camping! 👍😀
@markaustin4370
@markaustin4370 5 жыл бұрын
I have AAA Plus RV. Have had very good experience with therm on two occasions
@CAL6465
@CAL6465 5 жыл бұрын
I had the same problem with Good Sam last winter. They seem to take your money and don't have a group of people to back up what they are selling us. I proceeded to drop them. I had AAA and they have always helped me.
@Murphy60119
@Murphy60119 3 жыл бұрын
I had a similar experience with Good Sam. I was on the side of the road for about three hours engaging in multiple calls to Good Sam. The conversations were similar to yours. I finally called a local tow company and they were able to be there within about twenty minutes and solved my problem. It was my first time calling Good Sam for help after paying for the insurance for several years.
@screddot7074
@screddot7074 5 жыл бұрын
I had 3 blowouts last weekend on my utility trailer. It wasn't on my camper but the experience is the same. When the first blew out, I changed it and turned around to go home. About half way there, 2 more blew out. One on the road and another before I could get to a safe place to pull off. With no spare, a holiday weekend, and very tired (that is more important than people realize - you make mistakes), I called a tow truck to bring the trailer home. I think those tires had dry rotted. That happens a lot on vehicles that are not used often, including campers.
@bbhrdzaz
@bbhrdzaz 5 жыл бұрын
5-6 years is the life span, whether you roll on them or not. Even if they look good, they are not. keep track of the date code on all your vehicle tires, especially the ones you don't drive often. your situation happened to my brother on a camping trip. wrecked the whole weekend.
@ztug57
@ztug57 4 жыл бұрын
I had tires that were only 4 years old and had very few miles go bad from sitting in the sun. I won't make that mistake again.
@Prionel
@Prionel 5 жыл бұрын
Thanks for the video. I do have a redundancy in coverage - AAA Plus, Good Sam and GEICO, but I will definitely drop Good Sam now that I 've heard about your sad experience with them. Like your Seemore, I also have an F-250 Diesel truck (Awesome!), but it has a 100 gallon Diesel fuel tank on the truck's bed to prevent your experience of running out of diesel fuel when towing a trailer. Regular gas stations, even if they carry diesel fuel, don't really have any space accommodations for towed travel trailers. Your best bet is to go with gas stations which can accommodate "the big boys" (semi trailers). The 100 gal tank gives you the range to find them without any worries as well as saving $$ by buying Diesel at the lower priced stations. If you're not into 100 gal tanks - I would suggest at least two 5 gal containers, which should give you an added 140 mile range before you totally run out of fuel.
@HHI455
@HHI455 5 жыл бұрын
I had great service from AAA in Alaska when I got a class C motorhome stuck on a soft shoulder near Mt. McKinley they sent a wrecker from Nenana because of road construction it took 2.5 hours each way for the wrecker he worked for over an hour to get the RV out, so AAA picked up at least a 6 hour wrecker bill in Alaska. Pretty great service I would say.
@kristymichael
@kristymichael 5 жыл бұрын
That's awesome! We hear good and bad about all companies, so I think it's just a roll of the dice.
@JohnDavis-jw2zl
@JohnDavis-jw2zl 5 жыл бұрын
Thank y’all for the information. Always enjoy your travels!
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