Yeah, I've said all this on WeChat multiple times but something is not clicking with them. It's 7:30am here, I've got to get dressed and do my makeup but then I'm going over to the factory and just make a nuisance of myself until I get some answers😡

Before opening the box, an extra extruder, dual port nozzle and touch screen doesn’t justify an $800 price, $400 increase over a CR-10 is ridiculous. Your experience makes it worse.

Fair play Joel. It's good that you have the power to say these things to these big companies and they listen. Keep up the good work and as all ways... Be yourself.

funny my crx sounds way different when i start mine it goes vroom vrooom vrooom but mine is made by honda

I’m frustrated seeing you be frustrated because I know that means hundreds of unsuspecting consumers who will buy this and be frustrated. Sigh.

"Did anybody test this".............Yep all the KZfaqr's who get them from Gearbest and Banggood!!!!- you guys are beta testing for the fee of a defective machine THEY WONT LET IT BAKE LONGER - it's cheaper this way.............

Angus, at maker's muse, had the same issue with the bed leveling. As well as most of the others. If they want beta testers, they should do what the software companies do and have a selection of people they send them to so they can tell them what the bugs are they need to fix. These ppl rarely get paid but do get to use it for free.

Checking emails this AM. Grabbed a cup of coffee and watched your review. This started my day off perfect. I'm still chuckling. Thanks Joel!

Nice review. I thought about getting one of these to do PVA, but changed my mind when I found out it would not do 300 mm prints in dual mode. With all your experience in printers, what is your favorite 3D printer for the most fully automatic bed leveling?

always happy to see an honest review that points out the positives and really digs in where things are not right

Hi Joe, Have you fix the unusual issues lines on your print horizontal line not lining up properly with the Z axis on Creality CR-X

Sometimes I get the feeling that these companies don't even understand what they are making. My Creality CR-7 is a prime example. It shipped without a heated bed, so only PLA. Good, fine. Yet it had no part cooling fan so no PLA either. Even weirder is that the PCB cooling fan plugs into the port for the part cooling fan so if you don't turn the fan on in g-code, the PCB could potentially overheat. The annoying thing is, for maybe $30 more I fixed all the problems and now it prints better than my Ultimaker or Prusa. Like you said with this machine, they get 81% there and then quit. It's so frustrating.

This is really good information to know. Thank you Joel!

It seems that more 3d printing companies are using their customers to find the problems and report back, then improving as they go. I am glad about them fixing known issues, but it make you not want to be the first one diving in on a new model.

Love your videos I am really new to 3d printing and you have helped me a lot to get started.

What dual extruder printer do you recommend as an upgrade to my cr10s and mk3? Thanks

Thanks you for this video .. I was about to buy this one instead of the CR10-S PRO ... Does it has a "newer upgraded" version already or not yet ??

If I buy it today in 2020, the same model... Is it still at the very same issues as on this video or has it improved?

Would you ever do another review on an updated machine when/if creality iron outs its... admittedly pretty rough kinks?

Did you have any trouble getting your cr-x to print in two colours, mine prints fine with either extruder but nothing comes out when printing the supplied two colour models

Thanks for your awesome review! I'm gonna wait, until some more upgrades. :)

I’m a fan and been following you for a year now…I finally ran into this. I’ve had this printer for a couple of years and you’re pointing out all of my frustrations

Hey I just wanted to check what your thoughts are after a few years of using the printer?

Another great video Joel! Thanks for calling them out where it was needed.

Quality control is severely lacking in a lot of products today. I work in the tech industry, management pushes for unrealistic time lines, when the engineers explain what they can deliver by the unrealistic timeline, management states, “approved”. Mid-management to executive management are to blame for product that meets the market unfinished. Today’s management 101 is to cut corners in timeline, cut cost, and cut experienced engineers for low cost newb employees. The only way for this process to change is to have a law, or lawsuit that will hurt their bonuses, and pocket books . As consumers, we need to hold them accountable for releasing unfinished products. Thank you for your help in taking a stand!

Omg you talking about this machine just got my anxiety all in am knot, it really looks like an awesome machine and like it was going to do really well but like you said it just need a little more time to bake. Joel thank you for being honest all the time in your videos you're an inspiration as always and you rock homie.

One of your more entertaining videos. I especially enjoy your blooper out-takes and the clips you add from pop culture. Made me spit my coffee this morning. High five

Sorry, I am totally out of the loop here, but just a question on the background/context of this video as I have been looking into buying a Creality machine. Did they send you a review unit for free and/or are these printers currently being sold in this state to customers? If the review unit was free but not yet commercially available, I feel that some QC problems should be expected as there are probably still ongoing hardware design iterations. In the same vein though, I feel like you can then also fairly say "this unit isn't there yet, do not buy." However if this current version is for sale, then I agree that the QC problems could be an issue. Having first started with 3D printer kits back in the day, maybe my tolerance for this kind of stuff is higher than the average user, but I also feel like a true, 100% novice-user-friendly 3D printer is still a while away, so some manual labor will always be required regardless.

See those hex screws on the z-couplers? If you unscrew those you can lower the couplers closer to the stepper motors giving you more space to lower the z-limit switch. Had to do that on my cr-10s

Great review. Thank you for all you have taught us.

hey! are you planing on testing/reviewing the new raise3d pro2? we are thinking of buying a larger-scale 3d-printer than we currently have in our architecture-office. would be nice to hear your thoughts about the pro2 or other FDM printers in this size-category. greetings from austria!

Did I miss something? Did you get it to print or not? How does the dual extrusion work?

Joel, Thank you for your integrity and honesty! I can see why it was a hard video to make!

So it's been 4 months since you posted this. Any idea if they addressed some of these issues? Did you get a bad unit? I'm considering this or a CR-20

what about Anycubic chiron, any thoughts? i'm still deciding between cr-x (not going to buy it after this review) and anycubic chiron.

Is there UV/black light reactive filament?? If not some one, or several in different colors...

Did this ever get fixed? Hope so I just ordered it.

Thanks Joel. Your thoughts are right on point and appreciated.

Would be interested to see an updated review now that it's been a few months.

G'day mate I brought mine about 2 1/2 years ago I've printed a few things but had nothing but trouble with it from burning itself into the glass bottom to now mot even connecting to my lap top I was using cura as a program how can I reinstall all original software to factory settings I need help mate

A little off topic here. Compliments on your delivery. You really are engaging and the pace is great and the honest reviews are also really well done. I am not really a Creality fan so I would not have been buying this machine anyway but you provide a great and honest service to those who are thinking in this direction. Well done, now let's hope Creality puts this machine back in the over till it's "Well Done". Cheers.

Does anyone know if Creality fixed this leveling issue for future releases of the CR X?

@3d printing neerd 3 years on, have you persevered? If so whats your opinion in 2022 please?

Anyone knows if a profile for the newer versions of Cura exists?

I can see it now: "It's the next greatest thing!" - Joel Telling, 3D Printing Nerd. It'll be on all the marketing materials :D

As an Ender 3 user I instantly became a Creality fan. Thank you for this review to have warned me to give a little more time to CRX to mature.

what is the best 3d printer you use

Oh cmon Creality too!? Stop treating the consumers as the testers!

Thanks for saving me from an awful purchase! I was about to purchase this unit because of the large size print bed but I changed my mind...Keep up the good work Joel!

So Joel, is there any update on this CRX "situation". I love my Ender3, and I want to upgrade to a printer with both a larger print volume and a dual extruder, but ............ I'm so glad I saw your review, as I refuse to spend my hard earned money for anything but a high quality piece. What do you, or can you recommend in this regard? BTW, thanks for all your hard work on this!

I just ordered a CR-X Pro from Creality directly and it DID include BL-Touch. We will see if they install it.... Thanks for all your precious time!!!

It's not just Creality, lot of tech companies are like this. The manual for my Cetus 3D did not match the machine I got. This whole idea of using early adaptors as testers came from software companies. It worked for them because their product were not physical, they can push fixes to customers via the net. I used to be an early adaptor, but I've given that up since a lot of tech companies has adopted this QA model.

Has this situation changed in 2 years? I’m looking for a dual extruder printer that works with Octoprint.

How did you end up going with the CRX? I have just acquired one but it has the stock Creality board with the noisy stepper drivers. Is this printer worth a revisit for you to "improve" on the failings of Creality? There is lots of these flooding the second hand market now and very little information to improve on these. Things I would consider would be mainboard, bl touch and reinforcement for the wobbly gantry.

Will you be reviewing the ender 3?

I got one of the earlier versions of the creality ender 3. I learned my lesson and I’ll get the CRX in a few months or so when everything is tweaked for the better. Thanks for the video Joel.

I just got mine today for $250. This is my 10nth printer and my first dual extruder type so kinda excited.

Right on dood! Call them out on it. We, as your subscribers, I'm sure appreciate the candid reviews. I sure do! Yeah being a beta tester sux. Lot of companies doing this, and the first excited customers get the rather expensive dirty end of the stick.

Joel when watching all the reviews that week from all the Makers I felt the same way. My advice is to wait until the middle to end of next year and see how the system fairs. I have stated this on other forums Creality is using the Maker community for product testing and development what a joke and ANYONE who has made a pre-order should stop it right now. Let them come out with a solid product first...... WAIT!

I had the same problem with the Geeetech what I did was get longer bed screws, longer springs and I used washers to give me the extra length to push the bed up and still keep it tension with the springs.

So how about You replace the screws for the bed with a bit bigger springs and longer screws .. ?

I am seriously considering this as my second 3-D printer how difficult did you find it to actually fix the problem that you found. Should I avoid Bowden extruders?

I agree, if they're going to use reviewers as beta testers they should just put you on the payroll. Makes me uncomfortable buying one of their printers when they've just been released, might as well wait 6 months or so until they get the problems fixed.

Great job, I agree with you. Some companies need to slow down and make sure their products are completely ready for Prime time before shipping.

Love your videos. Think you should mod a monoprice mini delta because it’s ready to go right out the box and prints wonderfully. I love mine but the belt snap and monoprice includes a free one year warranty with guaranteed replacements. Call center and shipping based in America too

I hate to say it but when I see stuff like this and then I hear companies like Printrbot closing shop... it really frustrates me. This is the sad part about this race to make stuff faster than the other guy is outta hand.

Why are printers still being released without auto mesh bed leveling? I'm sticking with the prusa i3 mk3 and doubt another printer will make me question getting a different FDM printer

Is there a update review on on the CR-X with the BL-touch.

Thank you for the video! I’ve been considering the CR-10 vs the CR-X and I’m now definitely going with the CR-10. Ive done science projects before (rigidbot big) and I’m still working on it. They should advertise that these are beta tested (although I doubt they will). Makes me cautious to buy any new printers from them in the future. At least if it’s advertised that I’m beta testing then I would feel better about it, and not frustrated and cheated. Great video!

I saw the notification you uploaded the video and I was thinking that it seemed CR was using demos as Beta. And sure enough you mention just that in the video. Thanks for unbiased straight shootin videos!

If this is a $800 printer just get the folgertech ft-5 r2 yes its more of a kit, yes more assembly is required, yes to get dual extrusion you would need to fashion your own y connector or add a second extruder, but its $500 with 300x300x400 build volume, better support, a ridiculously rigid frame and it should work first thing after assembled, oh and did I mention folgertech wont beta test on you :P. obviously this comment is half a joke, but I seriously cannot see why in the world people would by a $800 printer from china that has a single nozzle dual extruder with no bed leveling when you could get a $500 printer add $20-30 in parts, configure a couple lines of code in marlin and have a dual extruding machine cheaper and probably with a little less headache than the cr-x. Love what you do joel, and I love the honesty in the video.

Had the same issue with the bracket off the cr-10s. Had to use a printed adjustable limiter switch and had to add washer to the springs and longe screws to get the bed higher. That's how much I had to higher it so it doesn't crash all the time.

Love the honesty. Great video.

Are the CR-10 and CR-10s still worth it? What do people think about the Ender 3?

I have a cr-10 and the bed leveling knobs aren't far enough from the heads. In order to level the bed i have to crank the screws to theyre MAX

I 'was' looking to buy this model. I notice that this video is 5 years old. Have the issues you described been addressed?

I'm a tinkerer with 3d printers I had all kinds of upgrades for my ender 3 I see orders from trusted sites where I can get the cr-x in 2 weeks first thing I would do is th3d ezabl do you recommend for tinkerers I want a dual extruder printer an dont want to spend more then a grand to add to my growing collection

Well said, great review!

So glad I am finishing off my mk3 prusa build :)

Thanks Joel, thanks for saying it as it is, much respect!!!

4 printers over here and had challenges to each of them, such as missing parts, broken parts, missing micro SD chip, a substituted part that were not advertised such as a push button controller rather than what should've had a dial instead, defective controller cards, even bought a defective smoothieboard, english marketing, non english instructions, and a Anet seller who played games with cat n mouse messages for months rather than to ship a vital missing part. I ended up ordering the part from someplace else, and ebay read the messages and was amazed at how the seller tried to keep a dialogue going with the intention to make the ordeal run past eBay's customer complaints time limit. After the time limit, the seller became less responsive, skipping inquiries, and always 48 hours and not a minute sooner if to reply back, as per eBay's time limit policy. Even past the 60 day time limit, ebay realized the seller was a complete loogin, so ebay made an exception to their preset time limit and offered me a complete refund, though i opted for just enough to cover the cost of the missing part. And why advertise a project as being ideal for ABS, then make sure to not include a heatbed capable of reaching a typical ABS temperature setting, not even after waiting the usual hour it takes to max out. Yes, the bed levelling screws are poorly designed, that involved adding extra springs and washers, and even then, that maxes out at its barely within a hairs range of being ideal. Had a extruder framing melt and was observed dripping while smoldering towards housefire, and it would've eventually because being a delta meant it would've tossed the firey stuff over to one side past the printer eventually. Thermal runaway at the thermistor or the controller card. Damn things should have a bonus smoke alarm mounted to them really. I guess this is how it was when the first cars were being sold too. Lol Now, they only make them to eventually fall apart, often very shortly after the we got you covered time limit is reached. Let's see more effort put into the recycling of plastics when it comes to the 3d printing world. Printers designed with a complete recycler setup either built in or included affordably so as if to encourage responsibility towards our planet, or should all fish in the ocean and people that eat them end up with 3 eyes?

Well done Joel!

It is refreshing to see a machine that did not receive a glowing review. Quality control is the issue with many of these units and I feel that many purchase them expecting all roses since most reviews depict them in such a flattering way. These I3 clone machines have become so bland and boring . PLEASE stop making the same cookie cutter I3 style machines. I understand that many people want larger, cheaper machines but this has stunted all innovation. Most manufacturers seem to have forgotten about 32bit boards, direct drive, Core XY, true multi extrusion and enclosed units in favor of what they can manufacture cheaply and easily. At this point there are plenty of low cost, good quality machines. Let's see something new. Raise3D has great machines but not everyone has the 3k plus that they cost. My kingdom for some innovation!

Eu quase comprei. Obrigado pelo vídeo. Lamentável essa velocidade de lançamento de impressoras 3D e não olharem se funciona perfeitamente antes de colocarem a venda.

Awesome video thanks again Joel

they updates it in 2019 is it any better?

The videos in which you're displeased are WAY more fun than the videos which feature your satisfaction with something. Review more bad things!

My cr10s crashed from the start and I had to spent some time half assing a print so I could make a replacement for the Z axis limit switch

Joel, thanks for your machine! Just got your demo unit. Hopefully I can do it justice. But you're not wrong, the leveling is... Questionable

I totally agree Joel. Thanks for sharing your frustration. Iteration and beta testing are fine as long as both parties have agreed and the right expectations are set.

Everything needed to be said has been said in the comments and video. What I hope is that no one edits your reviews and uses it to sell this beta. Thanks for roughing it out for us.

Good job on the honest review. Might have also been a good idea to mention the stupidly high price though, a big premium to pay for just an extra extruder...

Somehow, I want a dot matrix printer after watching a video about a 3D printer. Your outtakes gave me a great idea for a printed analog teleprompter (sans tele).

It’s always tough when you want to love something but you just can’t. Also, companies that have had success in the past can get lazy. I feel you Joel! I think you did the wise thing. Good job

100% agree with you joel, if they ask you again to review anything "early access" then just say no

As much as I love the idea of the CR-X I hope there's a CR-X V2. I'm sorry to hear about your printer but, thank you for the review so I might hold back 6 months or so and let everyone in the community find the issues solutions.

Hi Joël , It is always interesting for a company like creality to know what an expérimented user like /dont like about Their product. sometimes you are doing presales, sometimes you are doing technical support...

Hopefully Naomi will see this and make recommendations. Thank you for the review Joel!

Please explain what you mean by moving the g code to the 'roof'!