These banks are so savage, they are the hardest to even get on the phone and when you go in branch they waste your entire day.

It was a scam. They scammed her on purpose and the loan officer she dealt with is involved also.

If this happened to her thats means she is not the only one. People please come forward

Tell we a which bank mek we call dem up bout this... this need CVM TVJ

Thanks for sharing this video. We need to put these banks out there for people to know of these highway robbers called bank

I learn so much. Never gotten a mortgage statement. Got a call last year that i owed 33000 then told its an error. Going to check on my mortgage as day light

I bought a house in Jamaica and I refused to borrow money from a Jamaican bank. I am fortunate to be able to get a loan where I live and paid cash. I wanted no dealings with those banks in JA. I am aware not everyone can do what I did.

Thank you Jody for highlighting this situation and thank you very much to the Depratt family as well, learnt so much

Whatever compensation this lady is getting should be the current value of the house and not what she bought it for

Please let us know which bank it is. Why protect the banks reputation and keep it a secret if these are the things they are doing to their customers.

I do not see how this would happen if people review their statements intelligently every month. The first month I did not get my statement, I would have been all over the matter.

The bank should have tried to contact your emergency contact at least. But You have to also be vigilant as a home owner paying mortgage. Check up and ask questions

Thanks for sharing thie story. It will help someone

Normally, if you're in arrears, they would write a letter to the owner and not via email. Something doesn't sound right. I think the lady mortgage rate has increased, and maybe she continues to pay the old rate. Maybe we need to hear the bank side of the story. We need to name the bank ASAP.

Best way save your money buy a little piece of land and little by little you build on it

This is very confusing don’t know what really happened. Don’t make sense to me. That’s not all the process work. You have to behind in your mortgage before they do a foreclosure on your house. None of this makes sense.

So for three yrs you got no mail (even for tax purposes from your mortgage).Also email is not the primary course of communication with the bank. YOU will have to get it through the mail.

I was in charge of a relatives mortgage. Thank God we made it through. It was as if they fighting you to take the house without you see them fighting. I kept calm throughout because I thought they would design new plans to get it another way each time. That was my feeling

Which bank? They need to be exposed if they done this.

My sister was going to look at a VM repossessed house for sale, and when she arrived thats when the owner knew the bank had it up for sale, and that happened twice. She promised never to buy a repossessed house. Sometimes they have only outside pictures, and telling you that it's not available for viewing...

Thank you so much for sharing this information so that we all pay close attention to our monthly statements and question any changes or increases to prevent undue hardship and unexpected surprises.

Good day, Delprat family! This is a strange situation. It seems since 2021. Extra money was owed on the mortgage. Was she still earning income, for the mortgage payment to be deducted by payroll ? Whoever is behide this transaction knew that she was out of the Country. As for the email address , someone may have changed it. Very interesting case! Thanks for sharing ! 🤔🙏❤️🇯🇲🇨🇦

This story is surprising and shocking, but I want to advise that there needs to be a change in strategy. This should not just be treated as a legal matter. Jamaican homeowners don't seem to know our power. As a group, we are one of the largest contributors to the growth and development of this country. We should be demanding protections against these predatory practices from our government. I hope the next step in this story is getting in touch with an MP or Minister and having them explain how they are going to stop these practices!

Thanks Delpratt Family. Very informative vlog.

She need to sue the bank and reclaim her house.

Those dishonest horrible banks in Jamaica. Its frightening

It’s not only the companies responsibility to make contact.. mortgagors need to check in periodically on their account also

Very concerning for people moving back and buying houses in Jamaica😮. How can this happen without the owner’s knowledge.

I live in the UK and I had a pound Sterling account with Jamaica National Bank, and after 8 years in the UK, I came back to Jamaica and went to the bank to withdraw some money and they told me that bank fee's eat out all my money, even money that I put in the account 2 Months before I went back to Jamaica, and they said that my account was inactive so fee's cancelled out all my money. So I'm afraid to do any business in my own country. I thought it was a good idea to work and send my money back home and putting in the bank it would be safe, MAN I WAS WRONG!. Good luck to this lady I hope she get back her house or all her money.

Increase in interest rate have no impact on an already signed and approved mortgage. Unless the person have an open or flexible interest rate, their agreed upon loan payment will remain for the life of the loan. I understand that is not the case in Jamaica…why not? At the end of the day, this lady, like all should do, should be checking the statement every month. What they did is wrong. If the accumulation interest is more than the amount she owed on the remaining loan, then they cancelled out her rights to ownership. In most communities in the US, we have to pay homeowners association fees and if a homeowner does not pay his or her annual fee and they let it accumulates, if they try to sell that home, they put a lien against it so you have to pay the money owed to them first. There is so much more that people should know about percentage of ownership versus your rights. While they may claim to have supported or valid reasons for what they did, it is still wrong. She should be compensated for the current value of the home and wherever her monthly payment was going, they need to return that to her either interest.

In the UK I know someone who almost loose their house for £2400 arrears, and she was in communication but could not clear it during the time frame they gave her or afford to pay extra on her monthly payments.It was about three days before the repossession date she manage to borrow the money from friend and pay the bank. It can happen….look at the case in America where they repossess the person home for HOA fees. Anywhere you live and have arrears, they can repossess for those arrears even if you are making your regular monthly payment. So let us stop cussing Jamaica banks, people are just not aware of these things.

It can happen, had a situation with JN where they made a mistake in the interest rate and my monthly payments went up so high. You have to be so careful. They know how to do things which if you're not carefully you lose your house.

😢 you will get your money and house back Power to miss J !

Smh these people who did this to that lady must remember that God don’t like evil , and he sees all things especially on the innocent people. I pray that she will be victorious in getting all she lost from these people who was involved who took her for granted. Thanks for sharing this is an opener to us all.🙏🙏🙏🙏🙏🙏

Wow thats crazy! Cant wait to hear this story.

Owe no one...Strive to pay off...The borrower is servant to the lender.....I know its hard, but try to pay off...the banks dont give a rass about us black Jamaican people.....

Lawd have mercy... this level of incompetency is unacceptable

First of all she shouldn’t have called you mail only when something is wrong it’s called paper trail!!

That is unfortunate but the people who claim they bought the house didn’t do a walk through before?

Thank you for sharing 14:08

It's a very unfortunate situation. Is there no option for an online account with the mortgage lenders? Because that should allow you to view your monthly statements with detailed ( and should be current) information; If your loan statement comes in the mail, does it show the "late fees and interest" that's accruing? Is sending loan statements via mail not standard with banks in Jamaica?? I have soo many questions because this is madness.

She was not keeping up with her mortgage info. She should have the bank app where she can hon in and see what the new monthly payments was. She did not call the bank. People have to call the bank and keep up with the mortgage and house payments. You cannot be nonchalant.

I have so many questions 1. When did the new owners visit Judy's property to see if they would like it? 2. Did the new owner buy a house site unseen 🤔? 3. Did the new owner not ask when the old owner (Judy) will be vacating? 4. Even if Judy was late and being evicted wouldn't the bank be responsible for clearing out the house for the new owner? This sound REALLY SUSPICIOUS and WICKED.

Wow. How sad - foreclosure has to be so traumatic. This can happen for sure. I was about to sign with a bank or two before I bought my home in Jamaica around 2021/2022. After reading the fine print, it stated the interest rate could be increased at any time with a thirty day notice, so I decided not to use the bank. I mean can you imagine, this means they can increase my mortgage whenever they want to - just sent me a notice? Ughhh, that's a solid no! Maybe her interest rate kept going up and she was not not getting the notices due to the email situation? It could be the reason - my heart goes out to her in any case. I don't know what happened but its tough to lose something you put your heart and soul into.

This is unfortunate and a lesson to all. Banks are in to make money. They don't care. To everyone please make sure you are checking your mortgage statement every month. Especially if you have it on auto-pay. Auto-pay does not adjust if your interest rate goes up.

Waiting to hear this story

Keep us posted on this one.

WOW WISHING THE VERY BEST 😢

Cass, I am in the US and years ago I switched from a fixed rate mortgage with a 5.75% interest rate to a Variable rate mortgage because that rate was only 2.2%. My fine print clearly stated that my rate is recalculated every year on April 1st and that the calculation is based on a formula using the published index rate the last week in February. With this being said, I already calculate and know what my new rate is going to I be on April 1st from the end of February. I am not a banker, I am just a consumer who takes the time to read and understand what I sign my name to so that I won’t be surprised. I hate the fact that people are blaming the bank for their own shortcomings.

Sad situation but nice video. learned alot here. bigup amd blessup and keep doing your thing guys always brining quality content. for "Jody" I know this video will not only help you but alot of persons out there going through the similar situation.

This is definitely an interesting video, we need to follow up on this story and blast it online.

Ooh lord this is so sad so disappointed with the bank .😞

This is horrible. I have a mortgage with NHT and sometimes I don’t pay for one whole year. They call people in Jamaica asking for me. When I pay, I usually pay in lump sums and then I forget that I have a mortgage. They scammed this lady out of the house . I pray that she gets proper compensation and buy something cash in the future

Cass, you hit the nail on the head! They had the original email address, so where is the explanation to how it got changed and by whom??? I have seen a similar thing happened before but with rented accommodation. Smh These people are unscrupulous, and heartless❗❗❗ I wish that lady is able to get some justice. 🤗

As a resident overseas you have to check up on your mortgage insurance and everything else

So she had a fixed amount being deducted and then the amount she was to pay increases but her fixed deduction did not increase. So essentially it looks like she was underpaying. She was likely on paperless notification so he mortgage statements were going to the email on file (which was an incorrect email). Having never seen the mortgage statement she didn’t know she was underpaying. In my opinion 1. Never do auto draft to pay any bills. 2. Make sure you see a statement every month. One month past u don’t see a statement must contact the bank. 3. Jamaica does not offer fixed rates…I don’t know why real estate channels don’t tell people that.

Let me also tell you, they will increase it AUTOMATICALLY when interest rates are going up but when rates go down, e.g. pre COVID, you have reach out to them and request that your rate be adjusted to market.

The women need fi get back her house maybe its a new scam going around i can bet u more pple going though the same thing a wicked them

Lady they sell the house because you not paying your mortgage don’t put your hat you can’t reach it learn and move on

Hi guys very interesting , this is a shocking information , this lete think twice if i wanted to in vest in , she need to get s good lawyer. A lots of people complaining at the banks in JAMAICA

Delpratt tell her to get a property lawyer and a valuation to help they must give her house wooii

They don't increase the deductions automatically. I had to be reminding them to increase my deductions when interest rate increases. It's a form and needs approval. They can't just increase salary deductions

This is evil to the core. So they basically want to give her back the consideration (9.5m) that she paid for the house while the value had gone up to over 20 million. How can you sell someone's house without contacting or informing them? She won't get back that house for obvious legal reasons, but she has a winnable case. Sue them for the value of the house at the time that they sold it, plus, legal and other fees for your pain & suffering. You realize that 9.5 million would not buy the same type of house today. And we wonder why the world is in the mess that it is in. Some rob with the knife and some rob with the pen.

Jamaica national Bank predator lenders beware.

When I'm late with property taxes I come home to a note in the door, they purposefully waited for this acc to reach the level for repossession and had their buyer waiting as well😮

It sounds like the Banks are targeting home owners.

Something is definitely upside down on this one. First of all if my memory serves me right, when a notice is served especially with regards to mortgage arrears, a written version MUST be sent to the mortgage address by law and the notice must give a time-line for the mortgager to address the situation. Additionally, a further or final written notice must be sent informing of the finance company's intent to sell. Again, while the internet is an acceptable medium of communication a copy of said notice must be sent to the mortgage address. Something smells like FISH

She’s not the first person they do it too in Jamaica 🇯🇲 I know a lady that they do it to luckily her son was a lawyer,so he was on top of it, there is another woman that go the same thing they are so wicked 😮😮

This lady is totally to be blamed for the foreclosure on her property. How is she making the payments and not know that she is in arrears? Didn’t he check her account online? Each Time I pay my mortgage I actually sign in to see the current balance and payments due. Gona foreign and no Tek care a business.

Im convinced that these banks are unregulated. From ssl to x bank (bank that shall not be named that scammers target that takes security for a joke), ppl are losing so much at the hands of these bank. I hate having never had a credit card but Im afraid of these banks. So many of my friends have their credits messed up by incorrect accounting by the banks. Its horrible that they didnt try other means to reach out. Its so strange cuz the loan officer always has ur contact. Thanks for raising awareness of this.

At least they wait three years if it was the UK that would be in auction within 6months. If you owe the equivalent of two months mortgage in arrears they have the right to repossession hearing if there is no communication or you are unable to pay!

I don't understand what yuh staying. How you paying the loan and the bank foreclose on the property?

She should get back all the payments made.The market value of the property less the loan balance should be refunded plus interest. There's criminal collusion with the people involved with this sale. The police should be called in.

Good morning family, we should hear from the bank as well; something is wrong. ❤

This would never happen with the NHT. I reside overseas and had an issue with the NHT when they got no response by email they called me overseas. This sounds like someone got paid off the bank is so dishonest I stay far from them.

Delpratt, my tenants refused to pay the light bill, good thing I called the light company to check, bam! that time they told me they was about to put the house in collections. Be on point people, keep check!ing, check!

Your employer cannot increase your payment for your mortgage unless you have given them a written confirmation to increase payment.

My heart is crying for this lady , i pray that her bog big oay day comes early

I can’t remember your name wifey but you called the lady by her correct name

Iswear this just sad all around sigh..i literally would be going crazy right now sigh

Years ago there was graduating mortgage and straight mortgage. With graduating you pay interest only for 10 years, nothing goes to principal whilst with straight every payment reduces the principal. Straight mortgage was the way to go even though the payments were higher. If you can always choose straight mortgage.

I was curious as to how the mortgage is going up every year. Didn’t know that they only offer variable mortgage rate. Thought they offered fixed interest rate aswell.

This is not surprising to me in this life we own nothing very thing is loan to us and things happen but Just want her to be strong God see everything he knows everything and God will come threw for her

i wonder which bank it is ????

She have a very good case

Ting is u have to get a legal team to act for u an speak an communicate for u

I am so sorry this happened to this lady! This is just a wake up call to all persons in Jamaica paying a mortgage, ensure that your monthly payments are up to date, because as interest rates change so does your monthly payment. My monthly payment went up by $30+K because of increased interest. I'm also thinking to go in and mek sure the correct contact info is correct. I hope you get double fi yuh trouble Jody. And until this matter is settled by your lawyer, don't spend that payout! Put it up, mek it grow some interest until you court matter is settled.

There is more to this story....this lady did not check on her mortgage for 3 years. The onus is on her ....its not easy to repossess the property...I am sure the bank followed due process. Trust me that property was advertised several times...its not just email that is used If she wasnt receiving email with her statements she should have reached out. She is leaving Jamaica sign up for online banking. This is carelessness on her part. Save your lawyer fee lady and go buy something else and be more vigilant next time. Trust me i always cursing the bank but not this time

Then this real this just giving me fear to take out a mortgage

If you paying on the due date arranged how then they now charging late fees, when it’s their system is causing the delay. This is scary to a potential buyers.

Wow really

Thisis why you have to keep grandma or aunty or one of your kids or someone you can trust to stay in the home. If someone was there they would've received mail from the bank and wouldve notified the owner abroad.

A must Scotia

Jody once you log on to your account the history should shows all the late fees and other charges that the bank charge....Did you not see any of those charges online....I dont get it something off

Listen the banks sends out notices but they dont ensure that it is delivered to the mortgager. A friend of mine was in his community and a man stopped him asking for help to locate a property on sale. When he got the address it was his house on sale, he had to go to court to get a ban on the sale. He was at fault because they had stopped paying because of his girlfriend had gotten ill and couldn't work.They were able to come to an agreement to pay off the remainder of the mortgage

Hey guys, I listened to this story and a family friend of mine went through the same situation with the bank. He owned a plaza and had a loan with the bank and was paying and they loan officer waited until he was overseas to sell his plaza to their friend who had an eye on this property.

How many of you people here not on top of your financial business . She's a way snd dont know what going on...

I think you guys should fact check before you do this.....this is her side of the story....i look forward to the other side. Also you said you had no clue that the rate on your mortgage is not fixed ..you actually signed mortgage deed that says it variable...you should have said that it wasnt explained properly this id why its wise to get an attorney but most Jamaicans dont because they say its a scheme house.

You need to get this on news.

For the persons who can afford it. Have an extra month payment in the account which your mortgage comes from.