Why Airports are Full of “Fake” Restaurants

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The Hustle

The Hustle

Ай бұрын

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Airport restaurants and bars drive up to 59% of non-aeronautical airport revenue. But many of those restaurants aren't what they seem. Have you ever noticed just how many generic restaurants fill terminals across the country? Think... New York Deli, Poppy's Bagels, Soho Bistro, and a bar called "Drink."
In this video, we explore the strange world of airport dining and the real reason you can find so many generic eateries in airports across the U.S. We uncover why these restaurants exist, who’s behind them, and why airports choose to work with them.

Пікірлер: 450
@CaribbeanAdventures1
@CaribbeanAdventures1 24 күн бұрын
During Jim Crow south, airport restaurants had to allow people of color to eat in the restaurants because airports are on federal, not state, property. I remember going to the airport restaurant in Jackson, Mississippi as a child for special occasions. It was exciting seeing the planes while having a fine dining experience.
@Croz89
@Croz89 24 күн бұрын
Did restaurants under Jim Crow exclude anyone who wasn't white?
@TheLifeOfKane
@TheLifeOfKane 23 күн бұрын
People who say "during jim crow south" have little to no experience doing their own research You arent WRONG in this case... its just a shared trait i noticed
@Croz89
@Croz89 23 күн бұрын
Did they exclude all non white people?
@mr.fahrenheit7009
@mr.fahrenheit7009 23 күн бұрын
Cool
@johnyarbrough502
@johnyarbrough502 23 күн бұрын
Maybe in Jackson but in the 50s the Fort Worth Airport, DFW was long in the future, had segregated restrooms so I doubt that the restaurant was integrated.
@LeimertDreamer
@LeimertDreamer 9 күн бұрын
I’ve noticed that gradually, airports have come to resemble shopping malls. There seems to even be more non-food related retail stores.
@moneyonfleek305
@moneyonfleek305 8 күн бұрын
Yea try flying into the airport in Miami looks pretty much like u describe it 😅
@teaganscott3928
@teaganscott3928 8 күн бұрын
In Dublin it's the opposite
@seanabbins5481
@seanabbins5481 8 күн бұрын
Dublin airport is a fraction of the size of the big and even medium sized US airport s and it is no-thrills​@@teaganscott3928
@queenfan45
@queenfan45 7 күн бұрын
DTW is basically a mall that happens to have planes.
@brianstack183
@brianstack183 6 күн бұрын
The Philadelphia airport looks exactly like a mall 😮
@BellaDeininger
@BellaDeininger 24 күн бұрын
I do like my airport PDX. One more important rule they have is that the businesses can't upcharge. They have to have the same prices inside the airport as they do outside of it.
@GregSidberry
@GregSidberry 23 күн бұрын
They definitely charge more
@ferretyluv
@ferretyluv 22 күн бұрын
That’s an amazing rule that should be federal law.
@cyanporpoise
@cyanporpoise 22 күн бұрын
@@GregSidberry at least at pdx with that rule they can use their highest prices at any location which might not be the price your used to
@JimmySand9
@JimmySand9 19 күн бұрын
TPA and PIT have the same rule.
@KN-op3et
@KN-op3et 17 күн бұрын
@@GregSidberry Nope. Even the Columbia Sportswear booth in PDX has the same pricing and sale items as their main store in Portland.
@ohiasdxfcghbljokasdjhnfvaw4ehr
@ohiasdxfcghbljokasdjhnfvaw4ehr 23 күн бұрын
thank you for making a reasonably short video on youtube. this did not need to be 25 minutes long
@bogusguhl2715
@bogusguhl2715 13 күн бұрын
I like long videos. Something to listen to while at work
@vash47
@vash47 12 күн бұрын
​@@bogusguhl2715podcasts are your friends
@James-qd8he
@James-qd8he 12 күн бұрын
It depends on the subject but I really hate a 30 minute video that can be wrapped up in 5.
@ndogg20
@ndogg20 10 күн бұрын
A single subject that's wrapped up in 7 minutes as opposed to stretched out and padded for another half hour. Don't mind long videos if there is enough content, but the right thing was done here.
@jenniferburchill3658
@jenniferburchill3658 9 күн бұрын
Exactly. A lot of videos add filler of some sort, and all it does is bore me and waste my time.
@MichelleTsang
@MichelleTsang 9 күн бұрын
I used to work at the airport at a coffee shop. Behind our coffee shop was a prep kitchen that made pre wrapped sandwiches for about 11 different “restaurants” the parent company owned. The ladies would just stick different stickers on each package, but it was all the same sandwiches
@peach-ic4jh
@peach-ic4jh 5 күн бұрын
Were they different prices?
@EwokNubNub
@EwokNubNub Күн бұрын
Today’s term for this out of the airport is “ghost kitchen”
@macsound
@macsound 13 күн бұрын
What I've also seen helps these Fake restaurants in being managed by the same company is they can share kitchen space. You can have 2-3 facades that all share a back hallway so all back of house if operated as if it's a single location. The menus may also be more similar than not, just different drinks and decor. It's smart but honestly so lifeless feeling. I truly hate seeing the HMS host plaque on the entrance to these places, knowing I'm going to get the same generic mediocre experience as the next place.
@kkon5ti
@kkon5ti 9 күн бұрын
The illusion of choice lol
@kkon5ti
@kkon5ti 9 күн бұрын
Another shortcoming of capitalism
@zoner__
@zoner__ 9 күн бұрын
Solution? Don't buy and they will go away. Personally I've been involved in the bidding for airport locations and it is political and corrupt.
@bhagmeister
@bhagmeister 22 күн бұрын
When working in Singapore, it became apparent that the very well developed Changi airport was a local destination especially for Sunday family outings. Nice work here.
@Thomas-bu2ny
@Thomas-bu2ny 24 күн бұрын
Lol, I work at HMShost in The Netherlands, it sometimes feels like we have a monopoly over the whole airport here. 😵‍💫
@skylineXpert
@skylineXpert 24 күн бұрын
In CPH it appears to be WHsmith.
@jamesbergen4823
@jamesbergen4823 23 күн бұрын
And both owned by blackrock😮 idk
@themazespinner2610
@themazespinner2610 17 күн бұрын
​@@skylineXpert Same here in Manila
@SvenMolhuijsen1
@SvenMolhuijsen1 15 күн бұрын
Also at all Dutch train stations
@transfo47
@transfo47 14 күн бұрын
@@jamesbergen4823 Blackrock owns much of the world.
@93Deli
@93Deli 13 күн бұрын
with the exception of Einstein Bros. and Starbucks, every single food option at Austin Bergstrom is a local spot originally. always thought that was pretty neat!
@colonialstraits1069
@colonialstraits1069 9 күн бұрын
I recently flew out of Austin and the place I grabbed breakfast was no better, or worse, than any other airport meal I’ve had. They may be local but the experience (and price) was “forgettable and corporate”
@programmer437
@programmer437 24 күн бұрын
There are airport-specific franchises as well. I forget the name of it but there's an Irish pub chain around the world that only exists in international airports.
@aSome1
@aSome1 14 күн бұрын
A couple of years ago, there was a bookstore chain here in Brazil only found in airports called "Laselva", now it's defunct
@YoDzOnHalo
@YoDzOnHalo 10 күн бұрын
O’rivals? Think we got one at sea tac
@PhilLesh69
@PhilLesh69 24 күн бұрын
It's like the bars and "night clubs" in hotel lobbies. Especially, ironically, in airport hotels. They always had double entendre names blending the transient nature of travel and extra marital affairs, but they were usually operated by either contract food service or Marriott Host or the other hotel chain's food service arm. Scandals, Risque, Whispers, etc. Those night clubs were not part of some chain. They did it with their cafes and restaurants and breakfast bars, too. Next thing you're going to tell me, the Mexican restaurant at epcot center was not founded by a hard working Mexican immigrant and the Chinese place in times square wasn't founded by a guy from beijing.
@finalascent
@finalascent 15 күн бұрын
LOL.... A Marriott near me had a "Gambits" nightclub - lots of dudes who looked like car salesmen and cougarish women who prowled the dance floor. Fun times!
@icreatedanaccountforthis1852
@icreatedanaccountforthis1852 15 күн бұрын
Haha amazing
@tgustafson85
@tgustafson85 13 күн бұрын
Ironically, the San Angel Inn at EPCOT is actually operated by the actual San Angel Inn in Mexico
@canoone1975
@canoone1975 13 күн бұрын
@@finalascent Hotel bars/lounges were a “rules free” zone back in the 70s/80s. My family used to take a couple epic car trips a year from our home in TX to see my grandparents in South FL, stopping for the night once (sometimes twice) along the way at roadside Holiday Inn locations. Every HI seemed to have a smoky lounge with a terrible band and businessmen on the prowl. Unlike free-standing bars, the motel lounges had no age requirements as you could just walk in from the lobby. My elementary-aged brother and I would always give a wary look to the other traveling children inhaling second-hand smoke while their parents pounded cocktails. Different times, for sure.
@redwolfexr
@redwolfexr 10 күн бұрын
Some of them are "captive" chains. You will find (for Example) "Teddy's Night Club" in many IHC properties. (started out as the "Holiday Inn" club) In some smaller towns it was a pretty popular place back in the 80s and 90s.
@jimmercer2581
@jimmercer2581 7 күн бұрын
I have done commercial kitchen equipment repair for 40+ years .... working at Houston airports have given me great insights to restaurants located therein. Dont. Bring your own munchies, eat before you fly, plan your meals after you get to your destination. Dont eat at airport concessions. You'll be lots better off.....
@kwakerjak
@kwakerjak 18 күн бұрын
HMS Host also operates “fake” restaurants along the Pennsylvania Turnpike, so I assume this business model also works on other toll highways for similar reasons.
@shanewenger5592
@shanewenger5592 13 күн бұрын
I typically shy away from known franchise locations in airports because I want to support small local businesses, this will change my way of thinking.
@ashleyaruda3267
@ashleyaruda3267 25 күн бұрын
Fascinating business and great reporting. I never thought twice about the “hms host” on all my expense report receipts. I am gonna need a follow up of your best and worst menu items from franchises, generic, and local airport eateries 🙏🏼 🍻🌮
@juliamelone8109
@juliamelone8109 17 күн бұрын
What’s always been interesting to me is that even the chains show that logo much of the time. I’ve noticed the Starbucks receipts are like that, so I always assumed it was some staffing firm or an electronic system lol.
@flyoma
@flyoma 15 күн бұрын
Yeah, a lot of airports will bid out the concessions program to one company, like HMS Host or OTG or Concessions Intl. The administrative work that goes with operating in the airport is a lot steeper than outside. Really helps grouping under one umbrella. The hiring and onboarding process of new employees alone is much more involved with needing fingerprints, appointments for airport credentialing (which can be 2-3 visits including a training session), TSA requires the company to be accountable for its employees airport IDs so they have to do and keep audits, track keys, etc., deliveries of products sometimes are only allowed during certain hours and only certain people can accept them. The logistical and HR functions alone make it much more cost effective to pool resources.
@juliamelone8109
@juliamelone8109 13 күн бұрын
@@flyoma that makes total sense from a business perspective! That’s exactly what I always thought HMS was as a company just by guessing/assuming. I just didn’t know this whole other half! The more you know!
@mydigitalanalog
@mydigitalanalog 15 күн бұрын
Regarding the “thanksgiving at the airport” comment: some of the best diners in the country are at small municipal airports in neighborhoods around the country. If you live near one or more small airports, check if they have an “airport cafe” and head over. They’re not behind any security or other barriers, they’re just regular diners, at an airport.
@busterhikney6936
@busterhikney6936 14 күн бұрын
This is actually true. Some have champagne Sunday
@blaster-zy7xx
@blaster-zy7xx 10 күн бұрын
After getting my private pilots license, the next question is, what to do with it? We discovered the local diners at smaller airports and that became our thing. We made it a point to try them all and found some real gems!
@jenniferburchill3658
@jenniferburchill3658 9 күн бұрын
And you can planespot while you enjoy your meal!
@rickhall517930
@rickhall517930 7 күн бұрын
$18 for a water and a bagel. These places are gouging customers.
@ErnestJay88
@ErnestJay88 12 күн бұрын
Franchise like KFC or Mcdonald can't simply get profit from the airport since they can't simply just upselling big mac because everyone knows how much big mac prices are. While "generic restaurant" can charge you any price, no wonder why simple sandwich in "new york deli" could cost $10 on airport while it usually cost $3 on your local deli.
@crsbcn007
@crsbcn007 11 күн бұрын
Loved watching this. I used to love EWR Terminal C because of all the terminals, they went from generic to chain restaurant heaven. One of my biggest gripes with current day EWR Terminal C is that 90% of the franchises have left, and we're back with the generic restaurants and iPad restaurants that I find less enjoyable and more expensive. Now I make a point to eat before I get to the airport. This is why I actually look forward to flying out of airports like ATL and DFW, haha.
@MustardAndFries
@MustardAndFries 15 күн бұрын
Thank you for answering a question I’ve always had but literally never thought to ask
@RyanLynch1
@RyanLynch1 24 күн бұрын
this channel is going places! awesome video
@localmarketexpert3659
@localmarketexpert3659 24 күн бұрын
If your purveyor is SYSCO, US Foods, etc - you own a fake restaurant without the logistical issues of being in an airport.
@006ahenry
@006ahenry 21 күн бұрын
Why would the restaurant be considered fake, just because they use these distributors?
@pcblah
@pcblah 19 күн бұрын
​@006ahenry those distributors make the food pre-made in serving sized packages. Simply take the dish out, reheat, serve. That's why applebees tastes meh everywhere.
@ClementinesmWTF
@ClementinesmWTF 16 күн бұрын
@@006ahenry because they don’t actually operate like the conventional versions of the same chains. You see this on college campuses all the times: the prices are higher than nationally standardized menus, they have fewer options available, and their payment systems usually differ (you’ll also see this in your bank statements from them). You see the same thing in airports, even with certain national brands
@ericclaptonsrobotpilot7276
@ericclaptonsrobotpilot7276 15 күн бұрын
@@pcblahAll those foodservice trucking companies also deliver real food if that’s what you need to order. Not everyone that orders from the big companies are ordering ready to eat foods.
@kathrynstemler6331
@kathrynstemler6331 15 күн бұрын
@@ericclaptonsrobotpilot7276yes! For $30 they will deliver regular food that costs slightly more than the local wholesale club in the middle of lunch by someone (and it’s usually a new guy every week) who looks like they’ve never hauled boxes on a dolly before.
@helloruan
@helloruan 24 күн бұрын
You are one of the most refreshing and fun video hosts I’ve seen in a long time on KZfaq! Great video also!
@Rtong98
@Rtong98 24 күн бұрын
Awesome video bro, very high quality and interesting topic.
@TrashRat45
@TrashRat45 11 күн бұрын
Oh hey! HMS Host! I used to work for them. They're not exclusive to just airports but they're also on turnpike rest stops as well!(That's where I was at lol) When I worked there we had a few generic businesses, a pizza joint , and a salad place, but now they don't have the generic ones anymore.
@sokkaoaf2699
@sokkaoaf2699 24 күн бұрын
Great work. I'm confident airlines own stake in some of these restaurants as well.
@andrewgraham2546
@andrewgraham2546 24 күн бұрын
Hmm I wonder how monopolistic this gets from airport to airport. Like if I spun the wheel of American airports and landed on one randomly, would it be almost entirely OTG operated, or HMS, or another? After TSA is a whole microeconomy.
@erraticonteuse
@erraticonteuse 4 күн бұрын
The one at DC Airport is called Paradies Lagardère.
@huntrrams
@huntrrams 24 күн бұрын
This was interesting! I used to work at an airport and was always disappointed they didn’t have local or popular chain restaurants. Now I know why-because of OTG and HMS. I didn't realize it was that expensive for a chain to open up in places like an airport. I can see why one of my bosses had to tell the airport to open up a Dunkin' Donuts near our break room!
@JaredJanhsen
@JaredJanhsen 17 күн бұрын
The Austin Texas airport features local brands, but they're franchises owned and operated by Delaware North (or whomever does the restaurants there these days.) Also, it's not that it's expensive for the chain to open up in the airport, it's that it's expensive for the concession company to acquire the franchise to open a branded restaurant in the airport. Hence why you have un-branded restaurants sometimes.
@huntrrams
@huntrrams 15 күн бұрын
@@JaredJanhsen O’Hare has some local ones but most of it are restaurants I never heard of
@nlpnt
@nlpnt 24 күн бұрын
HMS Host is either a division of or spun off from Marriott. They used to run the concession on the New York Thruway too until it changed contractors.
@MaltaMcMurchy
@MaltaMcMurchy 12 күн бұрын
Wow you bring back memories from a time, when I was a commercial freight hauler! 🌟
@Dra1n__TV
@Dra1n__TV 15 күн бұрын
Really interesting history, always something I noticed but never put much thought in to. Great video!
@LeolaGlamour
@LeolaGlamour 13 күн бұрын
Even the franchises are just fake. I worked at the airport, chilis is not chili's. Its even worse frozen food. The starbucks is just HMS host not real starbucks but they utilize the "standards".
@josephtaylor3857
@josephtaylor3857 23 күн бұрын
Great video. I did not know any of this. Thanks for posting.
@dragon32210
@dragon32210 15 күн бұрын
For those not in the know, Delaware North is another huge airport concessionaire
@M_SC
@M_SC 13 күн бұрын
I don’t even know what that means
@reginabillotti
@reginabillotti 6 күн бұрын
@@M_SC It means the company that is contracted to run the restaurants. A food subcontractor may have their own proprietary brand names, or franchise national brands, or some of both.
@OriginalJetForMe
@OriginalJetForMe 15 күн бұрын
Man, I hate chain restaurants. What they’re doing at PDX sounds awesome.
@PrescottWatson
@PrescottWatson 6 күн бұрын
This is a great video. I’ve followed OTG as a frequent EWR flyer and I appreciate the depth of the background. And it’s great that you kept this quality informative video under seven minutes. I don’t know why everyone is making 30 minute long KZfaq videos these days…
@alexspindler1
@alexspindler1 13 күн бұрын
Never thought about it but a great video that introduced me to the concept. Nicely done!
@santiagokiwi3187
@santiagokiwi3187 7 күн бұрын
Yep, 90% of the restaurants, cafes and eateries in my local airport all have different names but are owned by the same people.
@texano1957
@texano1957 7 күн бұрын
Great video and very informative.thanks
@Croz89
@Croz89 24 күн бұрын
My experience in the UK is chains are more common here. My local city airport (Manchester) is probably 70% chains (though some are smaller chains that are only in the North West). The rest are a couple of pubs and unique Restaurants.
@knkypunk
@knkypunk 5 күн бұрын
I've always been curious about this and never bothered to ask. Great video!
@ashleygordon3467
@ashleygordon3467 10 күн бұрын
Very interesting and great research. Thanks for the video.
@JustFluffyQuiltingYarnCrafts
@JustFluffyQuiltingYarnCrafts 11 күн бұрын
Thank you for this info. 💖 Very interesting.
@GreenSushiPanda
@GreenSushiPanda 13 күн бұрын
great video. thank you!
@TanukiOfficial
@TanukiOfficial 3 күн бұрын
Excellent video! Thank you! 👏
@MrRezillo
@MrRezillo 7 күн бұрын
Very informative vid; thanks.
@michaelarighi5268
@michaelarighi5268 9 күн бұрын
Interesting. I've done a lot of flying in the last 25 years or so, into and out of a fair number of airports. I've noticed these "fake" restaurants in a number of them. But my "home" airport the last 5 years or so has been PDX. I recognized that it was different, and recognized some of the vendors as ones I knew from the area, but hadn't realized it was an intentional divergence from what other airports were doing. Go PDX! (also, if you happen to go through there, and like Vietnamese food, I recommend Bambuza. Not the best Vietnamese I've had, but among the best airport food I've had)
@mhuss
@mhuss 9 күн бұрын
Great succinct video, man! 🙌🏻
@bapa6396
@bapa6396 12 күн бұрын
I worked for hosts intl in San Jose. Another benefit is they could float employees from when restaurant to another
@EPMTUNES
@EPMTUNES 13 күн бұрын
Awesome video !
@lobstrosity7163
@lobstrosity7163 24 күн бұрын
Interesting. If the eatery isn't part of some franchise, it's considered generic and suspicious? I'm too un-American for this.
@rogercronin
@rogercronin 23 күн бұрын
I think it's that these types of restaurants are clearly not from any established brand / identity but are giving a weird, corporate feeling about the place. Nobody would open their first restaurant at an airport, so it's weird when that's seemingly the case.
@kimberlycarrigan8824
@kimberlycarrigan8824 23 күн бұрын
Having one company own every restaurant is scarier than every restaurant being owned by a different company. Don't know why you don't get that
@blazingbattlehawk9626
@blazingbattlehawk9626 20 күн бұрын
There's a difference between "Big Tim's Burgers" and "Hamburger Shop"
@bhuvanordhruv
@bhuvanordhruv 19 күн бұрын
No. You are incorrect
@bhuvanordhruv
@bhuvanordhruv 19 күн бұрын
@@blazingbattlehawk9626yeah
@randommeasures4618
@randommeasures4618 7 күн бұрын
This is a GREAT overview to an unexpectedly obvious yet interesting question 😃 And yeah, kinda curious about purposefully spending Thanksgiving at the airport now 😅 Thanks for getting the facts (and some tasty-looking food along the way 😋)!
@Yapostadodat
@Yapostadodat 10 күн бұрын
Really interesting stuff and frankly some great information on high level business practices that could help out potential invenstors.
@Real_Iron_Smith
@Real_Iron_Smith 12 күн бұрын
Absolutely fascinating!
@SignalLightProductions
@SignalLightProductions 24 күн бұрын
This makes sense but I had no idea. Thanks! Salt Lake City airport has mostly local brands, similar to PDX which is nice.
@andrewlalis
@andrewlalis 21 күн бұрын
I just flew through PDX, it was actually a really beautiful airport tbh
@silver6380
@silver6380 16 күн бұрын
Yep! I worked at a local chain in the SLC airport until a few months ago.
@JTA1961
@JTA1961 15 күн бұрын
The entire "flying" thing is such a "racket" ...can't bring this , can't take that...wait in long lines. Pay up the wazuboley...no thanks, I'll drive
@forivall
@forivall 24 күн бұрын
Yeah, I remember, in the 90s, visiting the airport just to go to a restaurant and take in the scenery.
@PolishBehemoth
@PolishBehemoth 23 күн бұрын
i dont remember that. Weird. Some people juat dont have a life like that...
@NathanHarrison7
@NathanHarrison7 10 күн бұрын
Great video. Subscribed.
@J_321Ignition
@J_321Ignition 10 күн бұрын
Excellent video!
@dontgetaboveyourreason
@dontgetaboveyourreason 13 күн бұрын
Cool channel, just found it. Bro, awesome job, cool topic, new subscriber here!
@ysteinbakka7360
@ysteinbakka7360 12 күн бұрын
this was interesting! thanks
@AlexJewellAlex
@AlexJewellAlex 24 күн бұрын
Chicago's Midway (MDW) is a similar example to Portland. A company called NorthAmerican Concessions owns a lot of the food space in the airport and has made a point to put a handful of local Chicago businesses in those stalls. The airport has some larger franchises but overall has a more local feel, and I enjoy flying out of it a lot more than I do O'Hare - and not just because I'm always in and out in a fraction of the time.
@jonathandpg6115
@jonathandpg6115 18 күн бұрын
Most restaurants in airports are local lol. even in his example only 4 where owned by OTG. He is confusing Generic with local. Generic it's because generic sells. Speciality has limited space in a place that has that much international traffic.
@josephd15
@josephd15 14 күн бұрын
Midway has the worst food. They need to put McDonald's back
@lsdzheeusi
@lsdzheeusi 15 күн бұрын
New to the channel, subbed!
@EvanKatzMedia
@EvanKatzMedia 10 күн бұрын
Amazing video!
@paymenomind1604
@paymenomind1604 15 күн бұрын
You know I have never thought about this because I'm always distracted by the fact that I'm going somewhere but as soon as I read the title of this video I instantly understood what you meant. Because I have always briefly thought to myself who are what are these weird restaurants I've never heard of.
@shubdotclub
@shubdotclub 21 күн бұрын
Great video! I know that my local airport, SFO is full of real local restaurants that have second/third locations! It seems to be a policy by the airport for this
@Daniel15au
@Daniel15au 15 күн бұрын
At some airports, even the franchises are ran by companies like HMS Host. One of the airports near me has a Chick-fil-A that's operated by HMS Host.
@specfu
@specfu 7 күн бұрын
Thanks for looking into this, i travel alot and wondered about it myself...
@Speak4Yourself2
@Speak4Yourself2 7 күн бұрын
Thanks a lot!
@samsaek666
@samsaek666 23 күн бұрын
I’ve ranted about OTG experiences and CIBO stuff for years to my wife, they’re more common in non-airline terminals that don’t have to compete. Ie look at how horrible JFK terminal 1 is (all one-flight international airlines) vs JFK terminal 4 (all delta): terminal 4 has real-name chains and that’s enough for me to choose delta over others when choosing a flight!
@dragon32210
@dragon32210 15 күн бұрын
The JFK renovations can't come any sooner.
@crsbcn007
@crsbcn007 11 күн бұрын
JFK Terminal 1 is so bad in that you're fooled into thinking that there will also be a McDonald's and Sbarro post security but then you step into a virtual wasteland haha.
@debbiefuller3667
@debbiefuller3667 5 күн бұрын
What an interesting topic! 😊
@KingDorkFTC
@KingDorkFTC 3 күн бұрын
Great vid
@DUNGEONCRAFT1
@DUNGEONCRAFT1 10 күн бұрын
I feel like I've learned something today. Thank you.
@ajs11201
@ajs11201 13 күн бұрын
At 6:15, another great example of an airport brimming with local eateries is MSP. Sure, they have some chains there, but they also pride themselves on supporting local businesses and bringing downtown eateries to the airport.
@Winston_Smith_84
@Winston_Smith_84 5 күн бұрын
Well done man! 👏👏👏
@DuragsTuRiches
@DuragsTuRiches 7 күн бұрын
Great video
@swearingalien
@swearingalien 6 күн бұрын
The Salt Lake City airport also has the PDX model of food and beverage businesses. A lot of the restaurants in the airport are well known local restaurants.
@JA-tr9ze
@JA-tr9ze 11 күн бұрын
Another factor….owning a restaurant or store is a license to print money. Go back to the 90s in Atlanta. Best Fest was what it was called. Leadership of Atlanta got caught awarding stall licenses to people who had given them money. All possible since airport access for commercial is a tightly regulated area. You are eating exactly what the cronies of that states elected leadership in the past or today allows. Kinda like Vegas ever wonder how all those vendors can stay in business with the cost of rent etc but on the busiest day in Vegas it’s empty? They figured it out. They a percentage of sales as rent. This allows all the stores to stay open. The store since its on resort property covers water, heat, a/c you name it.
@cosmacgrandpa
@cosmacgrandpa 12 күн бұрын
This was very interesting. PIT has a similar philosophy to PDX, I am the proud former owner of a local establishment that has a successful location at the airport. And we had the same rule, we were not allowed to charge more at the airport location than we did at the main restaurant in town.
@1320fastback
@1320fastback 18 күн бұрын
There's a small airport in Southern California, KCRQ, that we go to for dinner all the time. There's a restaurant there called The Landings
@chairman-jenkem-yogurt
@chairman-jenkem-yogurt 8 күн бұрын
The same basic concept was in use decades ago in the retail mall business. You might have seen individual stores catering to shoe sales, ladies apparel and men's apparel, but they were owned and operated under a larger single company.
@ryanschneider3700
@ryanschneider3700 8 күн бұрын
fun fact, these restaurants also get all of their food from a single vendor bc of security reasons. at msp it’s BAL (Bradford Airport Logistics) and you’ll see their trucks everywhere.
@mipmipmipmipmip
@mipmipmipmipmip 9 күн бұрын
Stockholm Arlanda has an obnoxious amount of these places. Many don't have room for a full kitchen, was already wondering if it's probably all prepared at one central kitchen. The people coming up with the restaurant names truly excel at making them absolutely forgettable.
@mamarussellthepie3995
@mamarussellthepie3995 14 күн бұрын
My first airport food experiences were portland and lax. . . Portland's food was super cool, and lax was like a mall! So crazy cool!
@averyc.8447
@averyc.8447 6 күн бұрын
0:44 Shake Shack is definitely not an airport-only restaurant
@maxpowr90
@maxpowr90 13 күн бұрын
Delaware North is another major "hospitality" company. It's owned by Boston Bruins owner Jeremy Jacobs. They're not only in airports but sports venues too.
@triadwarfare
@triadwarfare 24 күн бұрын
So this is like ghost kitchens, but came before the internet?
@mfs10131
@mfs10131 20 күн бұрын
PHL airport does have multiple Chickie’s And Pete’s sports bar and crab fries, which is directly operated by the chain… and OTG was among lobbyists to allow PA airport restaurants to begin serving alcohol at 5 AM daily while the rest of PA is allowed to begin serving alcohol at 7 AM Mon-Sat, 12 PM Sun
@cs8712
@cs8712 10 күн бұрын
"It's 5AM somewhere"
@mipmipmipmipmip
@mipmipmipmipmip 9 күн бұрын
​@@cs8712😂
@bilgedastogroup
@bilgedastogroup 11 күн бұрын
in tokyo's Haneda and Narita airports not only are there only recognizably brand name restaurants, but they offer exclusive menu items not available at the more commonly found branches, and the prices are nearly identical to any other branch. and often youll find high end chains harder to find in most japanese cities.
@bombconnery
@bombconnery 7 күн бұрын
Ayyy this guy used to make all those boston videos Shouts to you bro keep working
@montananerd8244
@montananerd8244 8 күн бұрын
Montana too!!! Whoever bought air host serves billings mt, the restaurants look localish, but it’s like Sodexho for restaurants.
@williamlloyd3769
@williamlloyd3769 24 күн бұрын
Fake restaurants are better than seeing the thousandth, generic coffee shop.
@crsbcn007
@crsbcn007 11 күн бұрын
Agree to disagree. I know what I'm getting with the generic, chain restaurants, they're safe. I've had multiple bad experiences with the "fake" restaurants.
@user-dm6tn1yd5w
@user-dm6tn1yd5w 3 күн бұрын
Whenever I have a stop in DFW I never see these generic stores, but whenever I go to MSP for example, they're the only thing you can buy
@bosoerjadi2838
@bosoerjadi2838 9 күн бұрын
Same with the goods shops. Few franchises/official brand outlets. Mostly just generic shops offering only the 'jet set' associated luxury brands duty-free. Some of those brands guard their 'exclusivity' by only being available to us regular people in airports, behind passport control, in the duty free zone.
@rerun3283
@rerun3283 20 күн бұрын
Mmmmm. I love eating a $30 wilted salad.
@TransportGeekery
@TransportGeekery 21 күн бұрын
We have similar in the UK at rail stations; certain brands you'll only ever see at a train station. These are all part of SSP (Select Service Partners) which i think used to be part of British Rail as their registered business address is the samw as one of Network Rail's London offices. SSP also franchise brands like Burger King and Starbucks; in fact, railway stations and motorway service areas - another hotspot for these "fake" brands as you put it - are pretty much the only place you'll find BK stores in the UK as most of ther "High Street" branches shut about 15 years ago.
@silver6380
@silver6380 16 күн бұрын
Interesting, we've got some form or variant of them in the US as SSP America.
@Allhailbillcoleman
@Allhailbillcoleman 24 күн бұрын
You have been blessed by the algorithm
@OrangeYTT
@OrangeYTT 24 күн бұрын
This isn't the small creator you probably think it is. The Hustle is a digital media organization that boasts over 2+ million in readership.
@ogjk
@ogjk 22 күн бұрын
Local and franchise brands should make sweetheart deals with airports vendor contractors and managment to ensure their brands are in airports. Consumers are more likely to try a brand that is a few steps away than one that is a car ride or transit trip away.
@AlexisMaria
@AlexisMaria 9 күн бұрын
As a NYer this is sooo accurate! I remember JFK and LGA not having so many "fake" places lol. I worked w OTG for like a month but yes, they require fingerprinting etc, and the ipad thing is so true!! Very informative video thank you!! 😊
@DigitalDiabloUK
@DigitalDiabloUK 18 күн бұрын
It probably helps if there aren't branded franchises beyond the gate. It's not like you can shop around, go to the next airport because they have a McBurgerFriedChicken
@Darkknight512
@Darkknight512 14 күн бұрын
Places like McDonald's are usually (always?) franchises. Does anything stop OTG from running all the McDonald's and Starbucks and Subways or whatever in all airports?
@finalascent
@finalascent 15 күн бұрын
"Drink" at T8, JFK is not only "fake" but I found the service to be rather... indifferent. I generally like airport dining, and even being at JFK. T4 is the best terminal, hands-down...
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