We have zero extra money, and 3 young children under 5. Your video diagnosed and repaired the issue with our washer! There exists not enough kind words to express my gratitude! The world is a better place with people like you in it!

Hey , your video is four years old and still helping people out. Really appreciate it , turns out it was the lid switch what a relief!

Not all heroes wear capes. Thank you for taking the time to put up this video. It saved me a repair bill.

I'm a single mom and have never fixed a washer by myself but I watched your video and there was my 2 year olds sock in the pump! You saved me BIG TIME!!! I CANNOT THANK YOU ENOUGH!!! You made the video easy enough for me to fix it! Your awesome!!!

I am a 26 year old mom of 3 year old twins and literally zero experience with any type of repair, and I just fixed my washer by myself in under two hours with constant interruptions from my kids. I was envisioning $$$ to repair or replace it so I can’t believe it was completely free!! Thank you thank you thank you!!!

Thank you for showing an example that was harder than normal. Repair videos usually make it seem so easy, and then they never tell you what to do if it is hard. Thanks a lot!

As the manager/maintenance man at a small apartment complex this channel has been a blessing. 😇😎

I feel amazing right now and its all your fault. I got to fix my own washer in 20 minutes and it wasn't difficult at all. saved me hours of time and money too! Thank you Thank you thank you

3 years later and still saving lives!!! 👊🏾👊🏾👊🏾 Not only did you help me fix this you helped me score some brownie points with my landlady who didn’t have to come out and pay to have it fixed! Much love brother!!! 💪🏾💪🏾💪🏾

This video saved me! My husband was preparing to purchase a new washing machine, which wasn't in our plan, until I found this video. We have 4 young children, with 3 under the age of 4, and a ton of laundry. It was indeed a baby sock jamming the pump! Thank you so much!!!

You sir are a god send. I couldn’t afford a new washer so I had to figure it out and watching your video helped me fix it!!!

Reggie, you have my deepest gratitude. Thank you for this easy to follow video. I was able to fix my washer myself and now feel like I could run the world with the confidence it has given me. My significant other is still staring at me with his mouth wide open which in addition to the money I saved is priceless. Thank you sir!!

So many videos show one merely lifting the sock out like it's so easy every time. You encountered difficulty, showed viewers how to approach that problem & still come out on top. Very nicely done sir. Believe I have a washer that needs fix'n.

Dude. You’re the man. You literally walked me thru every single step. Exactly the same as yours, except my sock was purple! Thank you so much for this.

I am a 62 year old woman who has never done anything to a washing machine except add soap and spin the knob. 3 year old washer wouldn't spin or drain. Did not want to pay hundreds of dollars to get my favorite plumber out here. Viola! As promised, the cabinet was a bear to put back on but- I'm doing laundry right now. Reggie, you are def the man of the year!

You are the man. Dealt with a dryer issue last year, took it apart twice and replaced multiple parts just to end up buying a new one. Washing machine had issues today and was about to not deal with it and buy a new one. Got to this video, gave it a try, and sure enough a little Frozen Elsa sock was stuck in there. Massive thanks.

Thank you so much. I am 38 weeks pregnant and my washer stopped spinning and draining. I landed on your video first, took apart the washer and fixed it myself. Very simple instructions. It was my toddlers sock! Thanks again!

I really appreciate you taking the time to put this video together, I have a GE washer and it was making the humming sound and not spinning, although disassembling my GE washer is a bit different, after watching this vid I was able to go the water pump and saw that a wash cloth was stuck in there. You are amazing, you saved me how much it would have cost to have a repair guy come by. Thanks brother!

Reggie I watched your at 11:30 pm. my wife told me at 11pm that machine wood not pump out. I took a quick look. Watched 4 videos, your take on the problem sounded like my issue. Went back down at 11:50pm. So I flipped it back to the wall pulled out the pump found a purple 2 x 2 washer cloth. Since “ prince “ hasn’t visited since the 80’s , it was my wife’s make up remover pad. Some how found its way in the hamper. I was done and back upstairs at 12:15 am. I thank you for you help and quick find and perfect explanation. Any boiler questions I will return the favor. Eric

The issue was resolved thanks to your help I saved $200 on buying another one. Thanks for sharing and may God bless you!

Thank you so much! My washer wouldn’t drain or spin last night so I googled a bit and as soon as I found your video, I knew it was the problem you described. My dad came over and was able to follow your instructions and fix the blockage- only took us about 20 mins total (draining all the water into his wet vac took the most time!) You saved me a bunch of money. Really appreciate it.

You definitely saved me a few hundred bucks from trying to find a used replacement. This was the exact issue with a little white sock. All repaired and cleaner now too. Thank you!

Liked and subscribed. Was almost about to give up on my washer because I didn’t want to take everything apart like other videos were showing. Found your video and fixed our washer within 30 minutes! God Bless You 🙏🏼

Reggie you are a life saver. I've never worked on a washing machine before nor am I mechanically savy. You diagnosed the problem for me, and I was able to remove the sock easily. Thank you friend

My wife and I are newly married Money has been tight. It was a very tough week, the washer went out. Following your video I diagnosed and fixed our washer. Thank you so much! It may be small to others, but we are very thankful. You are awesome!

Great video. Well spoken while demonstrating...and filming. Lots to coordinate and still comes through in good order. Video is about two years old and it sure helped me tonight so thank you very much!

The bit with struggling to get the sock out makes this such a real deal video. It's never as easy as the edited video makes it look!

Reggie, a billion times thank you!!! You are a life saver. Such a simple dilemma that's causing a major headache. We almost spent $100+ on a new motor or $50 on a new capacitor or $2500 on a new W/D set. You're a godsend. Cheers to you!!

Thank you SOOOO SO much for this video!! I ordered a new washer last night to replace my 29 year old Whirlpool that would hum and wasn't spinning, or draining. I got into it and fished my 2 year old's sock out of the pump!!! Luckily I was able to cancel the order and get my money back!!

Amazing video. Thanks so much for posting. People don't realize how much this helps people who ain't got money to call a pro or replace things. Truly, thank you

You are such an excellent teacher! Your video diagnosed the problem and walked me through step by step. I used your other video to learn how to put the panel back on. You have saved me so much money. Thank you, thank you! So many of us have benefited from your knowledge. Thank you so much!

Thank you for this information. Saved me from a new washer. Repairman said it was the timer and wanted to charge me over $400. I replaced the timer myself and the problem still existed so I found your video and sure enough, something was lodged in the pump.

Awesome. You nailed it. Exactly the problem with my washer. I was looking at replacing the timer, the motor, Etc. Then checked for the motor...did not spin. Pulled the pump and it did spin! Sure enough a small piece of cloth stuck in the pump. Pulled it out, put it back, and it started up and drained just fine. The fact that it was humming like you said is what gave it away, motor was trying to turn. Will be a hero when the wife gets home! Saved me hundreds, thanks! :-)

Thank you so much! We literally went shopping for some decent used washers (very unsuccessful)because ours was aging and I assumed something might happen with it in the near future and yesterday it had the exact same symptoms you showed in the video. I thought "I knew it. I knew the time was coming". BUT- thanks to This most helpful info, we're able to hold off on the big purchase for now. My 19 yr old daughter and I were able to do this whole job after I got off work before my husband made it home! What a great feeling to give the surprise "WE DON'T actually need to buy a new washer!" We are all elated. Thank you thank you!

Thank you brother, it took me like 4 hours to get it done but I was able to fix my washer, I was going to purchase a new one tomorrow but thanks to your video I was able to get fix it.

I have to add my thank you to the long list of people you’ve helped fix their washer themselves! Thank you for leading me right to the toddler sock stuck in the pump :)

Saved my skin. Almost to the “t”, same deal, appreciate the video. A little tough getting that housing/face back on just right, but the rest was quick and easy. Thanks again!

Thank you Reggie for your demonstration! Well done, even when the going got tough! Today is Memorial Day, and with all the holidays, my luck has it that at least one home appliance has to break down on a holiday (my walk behind mower drive also quit being self-propelled today) my washer would not go into the spin cycle, so after checking the lid switch, capacitor and belt for functionality, now I'll check out the pump for an obstruction. (after pumping out the water out of the drum, I found out how my wife is laundering money and also found one of her little socks under the agitator) If I need parts I will buy from your website! this is the kind of advertising that gets my attention! Bravo!

Awesome video my friend!!! 2years later and your video is still helping people. Just made the same repair to my whirlpool gold. THANK YOU VERY MUCH.

Once AGAIN you have saved time, money, aggravation, and headaches of a major dilemma by reducing it to a common occurrence repairable in no time flat ! Just got a used washer home and in place (bought yesterday as a "good working washer", full load washed, but no drain or spin. Thought I would do some research before calling the seller and calling him out. This problem could have occurred anywhere from his removal, a 45 mile transport, and my own final install in my house. I did the repair in less than 5 minutes, and had no need to embarrass myself with a phone call based on an incorrect assumption.....Thank You ! !

Thanks so much Reggie. This is a great video tutorial. I had viewed a couple others which were also great. But your video surpass them because your washer example happened to be the particular one I had that did not have the screws on the back. So I had to use the putty knife. I cannot thank you enough for such a great video. Much thanks again.

Oh man, I always watch some video that makes repairs look really easy and as I get into it, it ends up being less simple. I had the same symptoms but nothing clogging the pump. After that I got intimidated and called a repair guy. He said it was a capacitor or timer. The capacitor would be an extra $110 after his $65 just to come out, which he couldn't guarantee would fix it, or the timer which would be $450 and I might as well get a new one. I think I'm getting a new washer after spilling too much water on the floor and stressing myself out taking my washer apart (I don't mistake myself that any "repairs" I attempt could go horribly wrong). Happy to see this helped many people.

You're a God! I followed along step by step and today I am washing clothes again! My kid's sock is a white one lol. Is there a place that I can just send a quick donation without a subscription? Youre amazing. AMAZING!

Reggie! You are an awesome human! You saved me from buying a new washing machine. This video was so easy to follow. I was able to take my washer apart, get the sock out of the pump and put it all back together because you took the time to share your knowledge. Thank you thank you thank you!

U know what brother I pray that God blesses you because whew u saved me from buying another washer because i could not think of what was wrong but thank you so much I wish I could like this a million times

Dude you have “stick tuitiveness”!! You get stuff done. You are an inspiration

my dad is 85 and not able to look after himself properly. his washer just stopped and this vid is a lot of help. thank you for doing this.

you are an amazing guy... and i'm actually grateful your video included a clogged sock that you had trouble removing. So much more realistic for someone at home to see how to manage a problem clog. i hate seeing something that is so easily solved on video then we try it at home and feel there is an expensive pump problem when the clog is stubborn. you're a good man and when i need a part i will definitely support you with an order.

Thanks so much you saved me...... I couldn’t believe until I seen it for myself. Pulled the pump off and there was my sons sock🤦🏾

Mannnn, you are definitely the MAN!!!! I appreciate this video you made, because it was exactly what I needed to do to get my washer working again!!! My 2 year old baby boy sock got in there, it was really difficult to get out, but I am now 1 for 1!!!! Lol... Thanks again!!!!!

THANK YOU SOOOOO MUCH Reggie. I thought it was a belt, the agitator or lid switch. I checked all those other things and then I saw your video. The minute I heard the humming, I knew that was the problem. Padding and wire from a bra were jammed in my pump. You are a money saver to a single mom. Thank you, brethren.

I love that you did Not edit out your struggle ("fight") to get that dang sock out! Shows us DIYers the real fits we might face, but with persistence and tips (rolling the needlenose), eventually success. Thank you! (& Love comments others expressing gratitude of you saving hard working families needed $$. Kudos Reggie! God Bless.)

Thanks so much for the diagnostic. I had to replace my pump and it works great now! And you're right, putting the shell back on was a pain in the butt!

Got to say the information I found in this video was very useful. I was working on a general electric washer but it basically came down to the same thing. The washer ate a pillow and the fluff clog the drain so it wouldn't drain at all. But I was able to pull the drain out and get the drum spinning again. Thanks a lot

Handy woman house wife mama with husband working away here. Your video was so helpful. Took me less than 10 minutes to take apart and get running again. Toddler sock just as you already knew. Had all my jeans in a wet loaded washer. You saved me! I can not thank you enough for your handy video! THANK YOU!

My washer has been out for almost a year now! FINALLY got around to YouTubing stuff today, trying to fix it myself before I went and spent $600+ on a new one! Everyone kept saying it was the coupler, or the switch, although it was neither of those! I was JUST about to give up and before I came across your video, and this was just the issue! I had a sock stuck in my pump!!! THANK YOU SO MUCH!!!!! You are awesome Sir! Appreciate you tremendously!

Man !! Washer has been not working for about 3 weeks now . Finally got motivated to get in there and tackle the job . Got tired of running clothes back and forth to mother in laws house . Haha . This video was exactly what I needed . Took me about 15 minutes and found a small pink sock in the pump . Back together and working perfect !! Thank you so much . Oh and I have an older amana washer .

Thank you so much! You just saved my family $700 when we needed it most. All the very best to you and yours!

Thank you so much! I was shopping for a new one. Figured worst case scenario i break mine worse and still buy a new one. Thanks to you i got it fixed in about a half hour. Saved me 600 bucks!

I was pulling for you (even straining). I love it when you are recording and it finally works. But, then you did say: "I always win!" :)

Excellent video! I had 1 sock and 2 pieces of weed eater string 😂😂 My problem evolved over 2-3 days Started with having to run spin cycle a couple times then it wouldn’t drain. Very easy to repair! I slid mine out and tilted back and let it rest against the wall and had access to get it from underneath. Thanks again for doing what you do!

oh my gosh....THANK YOU!!! I like ur approach to explaining it and perfectly detailed. Not too slow and not too fast...ur the best. I am now a subscriber.

This video still works!! Just pulled mine a part and found my kids grey sock stuck in the pump. You’re doing the lords work and please keep it up. My sincerest thanks you.

Thank you so much for this! I had watched several videos all of which were telling me to check the switch in the top which I new wasn’t the problem. I could hear a humming every few minutes like it was trying to work and when you mentioned that I new you were onto what I needed and sure enough as you stated there was my 3 year olds sock stuck in the pump. I yanked that sucker out (with great effort) and got everything hooked back up and now we are running clear again! Thanks so much man.

Thank you!! My husband is out of town and I totally fixed the washer!

SO thats where my lost socks go!?! hehe. Thank you so much for this video. Saved me so much time and money.

Wow, what a blessing you are. Thank you so much for offering your knowledge. I’ve disassembled and reassembled my washer several times over the course over two days and once I think it’s repaired, it reverts back to the same issue. Just when I was about to give up, I found your video! I thought, my unit is different but what could it hurt to watch?! Well what do you know, the pump was clogged! After removing the clog and recalibration, everything was back up and running like new. You saved me a repair fee and/or the cost of a new washer. Thank you so much. Keep it up!!

Oh my goodness! You are a life saver! I’m the hero of the house, all thanks to this very detailed and easy to follow video. God bless you, Amen. I’m a subscriber!.

Hey man, I dont know if you'll ever see this, but I thank you from the bottom of my heart. I followed these instructions and pulled a pink sock out of the pump. Saved me a bunch of money.

Soooo helpful!! As soon as you explained how the obstruction happens I had an aha! moment. Last thing I washed was my cat’s little bed but I noticed some of the stuffing came out into the washer and I had a hard time pulling it out. Specifically the pieces hanging out from the top of the drum that had gotten into in the same area where you explained socks typically get stuck. Apparently I didn’t get it all and have to take my washer apart now lol but at least I know the problem!! Thank you 🙏

You legit just saved us time and frustration. Our apt building was saying 6-8 weeks for someone to come check it. Scooped as much water out by hand with a big mug as we could, soaked up what we left with towels, and drained another half bucket full for prep. Cleared the blockage, put it back together, and now we're doing laundry again without issue! Our pump and the mechanical interior were a bit different but it's really nearly all the same from a technical perspective. If we exclude the water drainage time and hunting for the right tools, maybe 20-30 minutes of time. Thank you so much!

I was able to fix my washer solo following your directions. Took me about an hour with stopping and starting your video. I also watched your other video about how to put the outer part back together. Worked like a charm.Thank you much! You’re the best!

Awesome!! Thank you!! I don't have to purchase a new washer. I'm super ecstatic at 1am learning how to fix my washer by myself. Yippee 😄 Kudos to you 👏🏽👏🏽👏🏽👏🏽

Thanks for the vid. This was exactly what I needed. I’m pretty handy but this is the first time taking a washer apart.

Dude… You just saved me So. Much. Money. Thank you. I was able to fix that for zero dollars instead of buying an entire new set of appliances

I can't thank you enough for this video! I'm one of those when something goes wrong I get a man to fix it for me. I decided to try fixing my washing machine myself tonight. I watched every video possible, took my machine apart and tried everything the video's said to do and then I got to yours and it just felt like it had to be the reason mine didn't work. Sure enough it was! It took me many many hours but I'm so dang proud of myself for not giving up.

Hey man thank you soo much for sharing this. We have a 15+year washing machine and was acting up. I didn't really want a new since the opening to our old one is 25" and new washing machines are 27"+. This helped us alot. Seriously thank you so much.

Thank you so much, I just fixed my pump toddler sock stuck and stuck good. Took some doing but, I got it and we are back in clean clothes.

Thank you for this video❤. Me and my husband fixed our washer machine in 15 minutes. It was our daughter’s sock in the pump. 🙏🙏🙏🙏

You are awesome! Video was right on and exactly what happened...one of my grandkids baby socks! You saved me the cost of a new washer. What a great public service you provide...I would love to buy you a case of your favorite beverage!

Thank you for generously sharing your knowledge with calm and expertise. When you were patiently removing the sock, you had me laughing out loud, where in real life I'd be crying out loud. I will cherish this lesson for the next time I reach that point, and I will! Butterknife is my most prized tool in the pink tool box!

Totally going to check it out. I was stuck after the lid switch had already been bypassed. Roommate bought it for $50 and hopefully theres a sock in the pump they can sell it for 150! Thanks

Thank you! The part that helped me the most was where you mentioned that if the coupler wouldn't turn, there was probably something stuck in the pump. Kept me from having to take the motor off to see if the coupler was bad.

I Never comment on KZfaq but this saved my life at 1 am with a flooding Maytag washer. Thanks so much!

I am a single mom and basically out of work due to Covid. The last thing in the world I needed was for my washer to go out. You, good sir, are a blessing! With your help I was able to get it fixed on my own (which I am damn proud of) and for free. THANK YOU SO MUCH!!! Keep up the great work!!

Omg this video just help me fix my washer thank you for this video 😍

Thank you for taking the time to put this excellent tutorial together. I think you might have just saved me a boat load of cash.

Sir you saved me a lot of money. Out of all the videos I looked at, yours is the only one to say check the pump. The other videos said check the motor coupler or clutch. I had a sock stuck in the pump. Thanks a million brother.

Thanks Reggie! That’s what I found...a booty sock of my wife’s obstructing the pump. I’m back washing clothes THANKS TO YOU, MY MAN!!! Thanks REGGIE again and God bless you and your friends and family on these Holiday seasons!!

Thank you so much fixed my washer in 30 mins.

Washer stopped working 3 days ago with water in it. Ill be damned if it wasnt a baby sock in the pump just as you explained. Thank you for showing us how and making it look EASY. Wish you the best. If you ever need a hand here in Orlando give me a call

Just another mama stopping by to say thank you so much for your video! I just pulled a kid sock out of our drain pump! My washer is older than dirt & I truly can't afford a new one right now so you saved the day. Thank you, thank you, thank you ❤

The myth of the missing socks has been solved.

You the man Reggie! Much appreciated l, got us back up and running.

Thank you for sharing!!! Listening to your video as you explain the repair simply puts me at rest. Your a excellent repair/service man.... Bob

Bro! You literally saved the day! Saved me thousands I’m sure if I had to buy a new one, hundreds if someone came to repair it.

Thank you !!!!! Saved me some bucks and now I feel like I can be more mechanical !!

I truly appreciate these kinds of videos. It's far cheaper to repair these things than buying new one. My top load Roper is still going strong after 10 years in service. Dog hair and coins love to get jammed in there too. Usually the penny is the main culprit trapping the hair.

Thank you! Excellent video! Also thank you for showing this where sometimes things aren't going as planned, because that's life.

THANK YOU SO MUCH FOR ADDRESSING THE HUMMING SOUND!!!! I’ve watched aces videos and few have addressed the humming sound in relation to the motor.