See in my video how the USB-C charging cable in Thinkpad X13 (and not just X13) wiggles all over the place 😢 I returned it and looking at other brands kzfaq.info/get/bejne/pZymkrmGmq3Slo0.html

Old post, but I was kinda bummed out at how annoying it was gonna be to replace my keyboard. Then I see this post and it's like "oh yeah bud, it's a 10 minute task"

took me 5 minits

where did you buy the replacement keyboard from?

think some model dont have those rubber, mine T440 without P have the rubber, which thank you for your comment that only managed to remove the keyboard.

Hi Daniel! We're glad to hear this! Please do not hesitate to reach us again via our social media platforms, as we will be very happy to assist you. -Moe_Lenovo

Yes. Backlit and non-backlit keyboards for the same ThinkPad model are physically interchangeable. AFAIK all ThinkPads that support backlighting have the electrical wiring installed regardless of the type of keyboard shipped. Note that Lenovo gets these keyboards from at least two manufacturers, Chicony and LiteOn. If you like the feel of your current keyboard use the FRU number to determine who made it and order a backlit version from them.

Hi there Stefano! Thanks for contacting us. Here is the link where you can check how to disassemble parts. Starting from page 67. lnv.gy/2yJirCT Let me know if you have other questions. Thanks. Arjay_Lenovo

Windows 10 allows you to add multiple keyboard layouts as needed, here's how: lnv.gy/389sbEF Thanks. Moe_Lenovo

Hello Kyle! The rubber cover serves as a protective cover for the cables if on case there is an accidental liquid spill and prevents the cables from getting wet and damaged. Let us know if you have other questions. Allan_Lenovo

Hi Kyle2000! Thanks for reaching out. Currently, our website is being updated and the videos are not available. However, you can check the steps on pages 76-77 of the Hardware Maintenance Manual here lnv.gy/2ZV9Vhu. Let us know if you need more assistance. -Maru_Lenovo

Hi Emmanuel Stephens! Thank you for reaching us for support. Please visit this article regarding "How to turn on/off the keyboard backlight - ThinkPad". Please take note if the space bar has a light icon: lnv.gy/2KIQw9i Let us know if that works. Matt_lenovo

Hi Francesco! Thank is actually a good question. When it comes to installing a backlit keyboard or replacing the keyboard, we cannot guarantee that installing a backlit keyboard would work, and we highly suggest that you stick with the standard keyboard that came with the laptop since that is the compatible keyboard issued for your laptop. However, if you still wish to have it replaced, you may check this document lnv.gy/2A5iMkG for the Part number of the keyboard for this laptop and please make sure that you choose the same keyboard layout. As for the tools that you can use, we cannot recommend any specific tools or brand. Just make sure that you won't damage the laptop while doing the modification since it is not covered by the Base Warranty (lnv.gy/2A0gSC2) for Lenovo. Reggie_Lenovo

LenovoSupport thank you for your reply. I just have another question. Do t440ps have a replaceable sticker pad (like other Thinkpad models) or do I just need to replace the entire trackpad block? Thanks again

Hi Francesco! Another helping hand here, and we'd like to confirm about the sticker pad you've mentioned? As I looked at the T440p's track pad, it comes with the keyboard frame. Please see the attached illustration from this link lnv.gy/2myG4WF. We'll wait for your reply and look forward to assist you further. Thanks! Marky_Lenovo

LenovoSupport thanks, looking on the web it appears that the trackpad and the keyboard frame are usually sold as separate pieces

When you say keyboard frame, do you mean the actual keyboard? Because, based on the picture provided by Marky the keyboard layout or outer frame is part of the upper and comes with the trackpad. Reggie_Lenovo

Hi Rajdeep, Please send us a private message with your system's serial number through our Facebook or Twitter page for us to provide you options on your keyboard issue. We will be waiting for your response. Thanks! Addie_Lenovo

Hi there! Thanks for reaching our support! Could you take a picture of the actual issue with the keyboard and share it with us, so we can check on it? Also, are there any broken keys or cable when you tried removing the keyboard? -Chris_Lenovo

Hi there. Thanks for reaching us. The keyboard layout of our products are country specific. Also, we checked this model and can see that there're variant models which the keyboard backlight feature is optional. From what country did you purchase the device? Also, could you send us the exact model number of the device? Keep us posted. Ash_Lenovo

¡Hola Diego Marte! Gracias por contactarnos, será un gran gusto ayudarte. Para esto por favor indícanos mediante nuestras redes sociales: Twitter: @Lenovo FB: lnv.gy/3JUdh8F IG: LenovoLATAM El número de serie, esto para identificar tu máquina y el país del cual te comunicas. El número de serie viene en la etiqueta Lenovo ubicada en la parte trasera identificada con las letras S/N (Aquí te puedes guiar para encontrarlo lnv.gy/31HWMH7) Atento a tu caso, Sergio_Lenovo.

@@LenovoSupport Muchas gracias por responder tan rápido

🤗

Hi there, thanks for writing in. We understand your concern, and we'd be glad to help. You can replace it with a different language layout depending on the available compatible parts. You may check yours from our support website here lnv.gy/4afXzAB type in the serial number then go to Parts tab to see list of the compatible parts. Let us know if you have other queries. Thanks and stay safe! Fraineee_Lenovo

Hi Murillo, Parts differ from the model of the machine. We suggest you to check the product specification of your machine first before getting into replacement. Here's the link for Thinkpad X240 : lnv.gy/3yJIFmb Addie_Lenovo

Hello Jeremy! Thanks for writing in. You can go here lnv.gy/2v2x5kM and put in your serial number to confirm which model you really have. To get the serial number, you can check here lnv.gy/2v2p9QE. San_Lenovo

It will say T440P or T440S on the bottom right corner of the monitor instead of T440.

Hello, thanks for reaching out. If some keys on the keyboard aren't working, please view this link: lnv.gy/371aQ15 for troubleshooting steps that you can try. Let us know how this goes. Allan_Lenovo

No you don't. I was able to remove my keyboard without removing my T440p backcover.

@@MikelJRI True to this. I didn't have to remove any other screw but only the small ones of the keyboard, also a T440p.

no, it doesn`t. At least not for me (ordered on ebay, not on the official site but still should be an original Lenovo). Also, I did it!! Lenovo, hire me, please..

Actually, it does when you order it from us. It's a plastic pry tool on one end and a screwdriver that fits the screws on the other though, not the tool shown in the video. The tool shown in the video is called a "spudger" and can be ordered online.

Hi there. Thanks for reaching us. Our keyboard layouts are country specifics. Also, we checked further and can see that the two models used different keyboard as per their part numbers. Let us know if you need anything else. We'd be glad to help. Have a nice day, and stay safe. Ash_Lenovo

Hi Richard! Thanks for writing in. If atleast one key is not working or missing, the whole keyboard needs to be replaced because there is no single part number for each key. Mac_Lenovo

I have the keys...they just won't go back on. Our keyboards are under warranty for a one-time repair. If the same laptop has a keyboard key come off, there is no warranty. I just want to put ONE key back on but it's proving to be a losing battle.

Since it's under warranty, we recommend you contact our help desk for warranty repairs. lnv.gy/2xxcxTV, enter serial number then country. Mac_Lenovo

As I stated before --- the keyboards are warrantied ONE time. If the replacement keyboard loses a key, our business is responsible for the replacement keyboard cost (it's a school district).

Hi Sydney, sorry to hear that. Do you need help with replacing your keyboard? If yes, we'd love to go over options with you. Cy_Lenovo

We're sorry for your trouble, Karin. You can click below for tips from our community users to fix the issue: lnv.gy/3x2QMHc May we also have the serial number shown on the bottom sticker via FB Private Message, or Twitter Direct Message, so we can check the warranty? Carll_Lenovo

@@LenovoSupport Thanks for letting me know the tips. I tried the "wipes clean the keyboard with alcohol" and somehow the left arrow button works again in 2 days. 😁👍

Hi there, Karin! Thanks for reaching us back. That's awesome news. We're glad to be of assistance. If any concerns or questions arise, feel free to reach us back at any time. Thanks for writing in. Have a great and safe one. -Maru_Lenovo

Hi @Melkonov Sergey. Sorry about what happened. We've checked the hardware maintenance manual and it matches the steps provided the video. Reference here: lnv.gy/2Nut418 (Page 73-74). If you're not comfortable replacing the hardware components, we would suggest to seek assistance from a local technician. Thank you. Auxen_Lenovo

Because Apple is anti-consumer and doesn't want customers to fix their own machines, how do they make their money?

Hi @prival fang ! Thanks for writing in. There are things to consider when using a keyboard from different model to the Thinkpad T440p. First thing is the size of the upper case. Another thing is that most old Thinkpad Models has the keyboard assembly attached to the upper case. In addition to that, the screw location of the T440 (Back Cover) might not match to the screw location of the old Thinkpad Keyboard upper case. Let us know if you have further questions. Hector_Lenovo

@@LenovoSupport I literally asked for a yes or no answer and I got this. This didn't help me in any way because o don't have the laptop.

Hi Lean, thanks for reaching out, and we'd like to help. In most laptops use the Phillips #1 screw is the most commonly used. We hope this helps. Have a wonderful day ahead. Moe_Lenovo

@@LenovoSupport Will PH1 work on unscrewing the screws in the keyboard?

You can follow the steps on Page 70 on the hardware maintenance manual found here. lnv.gy/2saJWmK Nick_Lenovo

Hi @Helix Partinus ! Thanks for writing in. The CPU of the Thinkpad T440 is not upgradable as it is soldered to the Motherboard. Also, could you tell us more about the problem on your touchpad? We're here to help. Hector_Lenovo