Love it Trip! I feel like you did a good job on managing the awkward/tough situation. I am glad it seems to have turned out on the positive side for everyone. Thanks for the video buddy.

My first iSUP is from an outfitter on the Tallapoosa River. I'd used rigid Bic boards until then. I love the convenience of transporting an inflatable, so I pumped it up and used it everyday during the month of May, started fishing for bass (>40 that month). As I learned that practically all iSUP brands are constructed in the same Chinese factories (pictures showed inventory of alleged top tier/superior brands/logos stacked with budget brands nearby), I ordered one 11'6" of touring/racing profile at 1/3 of the price of the first shop-purchased 10'6" "surfboard shape, because I've come to love River SUP'ing. My newer pointy-ended board is so suitable to my style, that I ordered two more, then three more of the exact same description. I've been adding a few more, different graphics, colors, lengths, to appeal to a variety of paddlers. Summing up: carefully shopping for the features I want, I have 21 inflatable boards now, and *none* are the hyped-up name brands; they're all supposedly mid-grade. Every new board got the same treatment: careful unboxing, reviewing all contents, then inflating to 12 PSI and leaving it inflated for at least a week or more, as I put it through the paces, alternating with my favorite go-to board. Whereas I've not purchased an iRocker or BodyGlove(Costco special), and have had no DRAMA, I'll happily purchase what works consistently for me and my constituents. It seems that the big names pass along a big price tag to cover a lot of advertisement *hype*. No regrets. Matt Hall at Cherokee Bluffs,Tallapoosa

I have had my Blackfin XL for a couple years and I love it. I fish on it and take it out often. I keep it inflated now to not compromise the seams. I saw the recall but mine is not in the range. I still like the iRocker brand and love the accessories. Thanks for the videos. Very informative

My Blackfin XL has been properly destroyed and claim submitted. Hopefully it doesn’t take too long to get the replacement. I thought it was interesting that after submitting my picture of the center fin box cut out, it recommended recycling projects like coasters, beach bags, etc. You could make a nice dry bag out of the material.

Real world review and follow up regardless of who's feathers get ruffled. Very appreciative of the truthfulness

I had the exact same issue with my board that was shown in your video with the burst right on the seam. It happened a month ago. I contact the company and learned that my board which was purchased at the very end of 2019 was no longer in warranty. They offered me $50 towards a new purchase. But in my opinion having a board that can only last 2 to 3 years is not worth the money. I did purchase the board after watching your video. I was going to message you but I myself thought maybe it was just a freak incident. I do not blame you. I very much myself loved the board while it was working. And like you also was recommending the board to my friends

Mine popped Monday morning in the water at Ginnie Springs. The wife's was recalled in the fall and her replacement was beside mine and is so far fine. I had to cut the finbox off and take a pic and I'm getting another one in a couple weeks

I got my board recalled and did the whole cut the finbox out thing. they sent me a 2023 blackfin as a replacement, which has some really bice improvements. I like it so far.

I still need to check mine to see if it is a recalled board. Seems to be holding up but not worth the risk. I really love it so I hope they all make it right for the people affected(which might be mine too) I still am thankful for your recommendation since it's served me very well during covid.

I have the same Blackfin XL and I got the Ultra for my wife and we had to go through the same process. It was a nightmare trying to get ours replaced because their customer service was non existent at the time. Now that they finally made the situation right, I will say that I couldn’t be happier with the product overall. As long as they hold air, we love ‘em. The Blackfin is awesome for fishing. 🤙🏼🇺🇸

Love my i rocker! Have the black fin XL. 5 years and still going strong!! Love this board!

My wife and I purchased 2 iRocker paddle boards based on your reviews and experience with them. Hopefully we don’t have any issues and if we do that iRocker takes care of their customers. That’s how you build brand loyalty and repeat customers. I don’t blame you though if their product fails and don’t treat the customers right. Love the content!

You won't say it Trip, but many are saying it, and it is ALL OVER the web with actual photos and documented stories, not just random people complaining about them. iRocker is NOT handling it proper, and they are guarding their brand over their loyal customers. I love my XL's, and have older ones that are bullet proof. Word to the wise, don't sugar coat it to your loyal base here on KZfaq, followers lose trust, and you won't get it back. iRocker should be offering refunds instead of inferior replacement boards not equal to the Blackfin XL. You are spot on though with manufacturing. Most are Chinese made, and most brands even in the same factories. That is no secret. I think iRocker needs to me more honest, bite the bullet, and come out stronger when manufacturing is fixed. Class action lawsuits are business enders.

Not the case with ISLE, they recognized a problem with my SUP and sent me a new one without having to destroy the old one. Old one still working!!!

Hey trip. My board blew up on me and my roommates did also. Luckily ours fell in the recall numbers also so we will be getting new ones. PS you did the right thing. See you at RAD

I have the older Blackfin XL also and would gladly pay a premium price to be able to buy another one just like it. Obviously the new colors are nice, but the old board is definitely tougher. Love your videos Trip!

Mine blew out on me, both of my boards were listed with the serial numbers, destroyed them both and still waiting on replacements. Pretty lame

Can anyone tell me where the serial number is located?

It's ridiculous that we have to destroy our board to get the replacement process even started, and then go without a board until March 2023! We paid thousands of dollars. They keep trying to push the Ultra, that is a big down grade in my opinion.

I’m a loyal brand follower and the fact they I find out about a recall from watching a KZfaq video is not very impressive. Thank goodness we were not in this recall, but the fact that I had to do the homework to find out after spending close to 1k is not very impressive. Just last week you found out about bad lettuce from a 5 dollar burger from Wendy’s. You’ve also lost me too Trip, that you didn’t share with your audience about the issues. We purchased based on your recommendation of the iRocker brand. Happy that you are getting free boards sent to you, we had to pay for ours.

good video bud. I just had a small puncture in my blackfin. I got mine in 2019 so it's almost as old as yours and has been put through the ringer probably harder than yours. well it finally met its match when it bumped a dock. must have had a nail poking out or something I didn't see. it hit right where they show off the carbon rail. it held air for my 4 hr leisure paddle that day but I'm having a hard time narrowing down how to fix. I'll be shooting you a Instagram message. I need the board up and working before rockadock!

We love our blackfins, and they had some bands and ours were in the numbers that it was in between, so we got them changed thru blackfin and we dint have a problems with the customer service,, we still love them,

Thanks for doing this video...I just bought a new blackfin that I'm looking forward to using. Largely cause of your videos with one. I got the new Ultra model though. 👍 Which also comes with an electric pump. Lol

Love my pre-COVID Blackfin XL…have used it 2-3 times a month for the past three years w/ no complaints. I blame my SUP addiction on Trip. I now own 2 more epoxy boards. One for touring and one for surfing🤘😖🤘

I had exactly the Same Problem , Same Board, Same Colour . Bought lots of accessories also .. I was Most disappointed, on a SO CALLED QUALITY BOARD.. Sent the Whole Lot Back for Refund .... SAMPHIRE ,, ALSAFE , Boards Now , Brilliant ,, Certainly NOT IROCKER again........

with river rafts you let a little air out when they get off the river or they explode. setting them in the sun makes the pressure go up too far.

I bought a blue XL 21 because of your video. Loved that board but the deck padding delaminated so they gave me an Ultra. I love it but not as stable. Next I bought an ice grey 22 which is on the recall. If the Ultra holds up and the recall board is good I will stick with them. I think iRocker could have done themselves a lot of good by the CEO making a video and communicating

The new ones are the Ultras, very compact,, love them to,,

I suggest never laying blowups next to the fence where the sun hits it directly it will swell and rip at its weakest points

I would love to see Bote HD 11'6 compared to blackfin, from what ive seen once paddle and pump are added to blackfin board the prices are near equal

THAN YOU FOR TELLING US

Not sure if anyone else has had this issue, but I bought a blackfin for my wife in 2019 and it wore through and got holes in the fold sections (we fold it up for storage in our apt after each use). Pretty disappointed in the quality for the price we paid. Also, when we contacted iRocker, they essentially blamed my wife saying she must've scrapped against something when it was clear in the pictures the same wear was at each instance of the fold and some just happened to develop holes.

how did you recycle your faulty cut up sup? From an environmental pof its very disappointing . Ive had a few friends go through this with this brand. The quality will never be close to say, hydrus, seagods, red paddle, starboard, nrs or even aqua marina or zray. many companies are doing welded fused seams. cheers

Wow ! Im seeing some problems with boards in the comments. I also bought a board durring the pandemic. It is a Bluefin 15' from the U.K. its been great !

I drove through Dolthan yesterday on my way home from Florida to St.Louis. Which we would have seen ya.

You would never throw them under the bus or the SUP?

You know why blow up are called board boards they blow up LOL

I just cut open and destroyed just as they asked, two brand new boards. I hope I get my new ones soon.

Just bought a 2023 ultra xl hope they are better now 😂

Trip you're so awesome. Really appreciate your videos. I love iRocker so I'm glad to hear the defects were limited to boards manufactured during a specific time frame. Just bought the All Around 11 Ultra. Can't wait to hear you thoughts on it.

Funny enough, I was considering buying one until they were out of stock. One day I checked the website and the blackfin xl was gone. Guess this is why

So I’m thinking we haven’t seen a good paddle board video in awhile. Am I wrong? Hope to see one. If not we will see you at Rockadock.

It's actually like over 85% of the market is built in the same factories if you want something nice get something handmade in the United States highly recommend flying fish best purchase I ever made

Hey Trip this is Yusuf Ali. Have you received your new board yet? It’s been 3 months and when I called them today they stated they wouldn’t be sending out my new board for another 3 to 4 months. The customer service pretty much told me deal with it and wait patiently. I was one of those bought this board as many as many others because of your videos. Not your fault at all! I also got my neighbor to buy 4 of these and theirs blow up as well. I just won’t recommend this board to anyone else! to spend a $1000 + because I bought all the accessories is just bad business and a serious lack of communication on their part.

Maybe it’s just me but I would have contacted them back and let them know right when it happened. Unless you thought it was something you had done? Looking forward to some new adventures like you used to do.

This is why I don't use blow up boards

THANK GOODNESS THAT NOT HAPPEN WHEN YOU WERE USEING IN THE OCEAN

😢

Nice camera man

I'm down over $3200 because of this issue...

They’re all going to blow out eventually just like air mattresses.

You over inflated it and let it sit in the sun.

Interesting. Probably stored too long in an extremely hot shipping container. My board instructions say not to store in the heat.