finally a customer that keeps their data

3rd option - backup their data and reinstall Windows like a normal professional? Your store should have the tools and facilities to do this without issue. While your solution isn't wrong, it's costing the customer more than it needs to

Honestly, he used a sneaky tactic to get more money from his customer.

You know what you could have done? You're a computer shop just take the SSD off their PC, plug it into one of your Test System which you SHOULD have and copy their required data over. You'll still be able to access files on that SSD from File Explorer

I personally just boot into a linux distro, and copy everything I need to a USB

They're so many easier ways than what you did to get the customer is dat you were with a fresh reinstall, you can literally just reinstall from a flash drive over the original windows partition and it keeps the user data

Easiest solution is to re build system data from a windows 10 installation drive. Idk why people always wipe and re install it’s not that hard to fix. Yea I get it if it’s a driver issue but at that point you should just be able to boot to safe mode with your repaired OS.

I also experienced a blue screen, apparently the processor thermal paste was dry. After I replaced it, the problem was resolved!

What I would’ve done would be to just put the m.2 into another of then transfer files into another form of storage device then reinstall windows and transfer the data back. This should be a option, still should be at a cost but should be lower than buying a new ssd.

I just use the M.2 -> USB external case, backup all the data then reinstall - no need to make your customer buy another NVMe drive when it is not necessary. But I usually fix the blue screen using normal methods. It's not that hard to check event viewer files on a different PC or import a registry to modify autorun, or fix windows boot manager etc. Full system reinstall is the last step. Almost all customers appreciate this, because they don't need to reinstall everything just because their PC had a driver gone bad or other minor problem.

No matter what I do I can’t get into this automatic safe boot screen

You can backup the important data with an M.2 to USB adapter... And reinstall windows without buying a new drive

I have the same issue on my laptop. So I decided to wipe everything away and put a new os on.

U could have just put the drive in your system and saved the data on yours. Then install the window on his and move the data back

>pc repair shop >doesn't have a bootable USB >bro..

or you can just put the SSD in to an enclosure, take the files in a working computer or laptop then re-install windows on the SSD then put said files on the fresh install SSD

Well that aged well

alternatively just plug the drive into a new computer, copy important data to temp drive. format windows fresh then copy important data back??

I keep having blue screens on a 4 weeks old Asus TUV A15 nothing works, not even new windows install from an usb(also blue screens when loading).

I have the same problem. I can't do nothing and keep getting blue screens because I installed Avira. How can I fix it? Help

We also can use Windows PE to edit partition,and then move data to another parition, then delete the windows partition, reinstall

Some of you must think "important data" you can just reinstall everything or redo your work. But when my HDD died i cried so much because it contained every pics of my childhood, my deceased pets and my deceased grandparents. I went to a pc repair store and they tried everything but they couldnt save the data it was totally broken. Luckily i sometimes copied all my pics on my USB stick but it was a while ago since i did that so i have a huge gap right now. Remember to always save your pics somewhere else and do it straight away!

when a lot of program installs annoyingingly add files and folders to the personal documents folders, some users may save to another directory which might be affected by system restore

I would suggest getting a linux mint install usb, copying the files onto another usb, hard drive, or smthn else, and then re-installing windows, or repairing the files on your own/replacing the windows files while leaving the regular files untouched.

Dang my pc also gets blue screens when i turn it on but on the second restart, i get Automatic Repair and the cause is "srttrail.txt"? and it kept failing and telling me that additional free space is needed while i was trying to reset it.

Same like me . Just change to kali linux and everything is fine. No more blue screen bullshit again

I have the same issue and i am so stressed about my youtube videos will be reset because its inside the C disk

I had the same problem, even reinstalling Windows didn't help and it turned out that the power supply was damaged

I had a similar issue a few days ago, all I had to do was go into my bios and reset everything to default before it froze on me lol

You could just use a dock to back up the files and then reinstall windows. I am pretty sure when you reinstall windows you can also keep the files in windows.old as well.

I am getting the same issue I think I should do the same Thanks for sharing this video it helped a lot

The blue screen continues to appear every time I install Windows. It only runs correctly for a certain period and then the blue screen appears. Knowing that I installed two types of hard drives in the laptop, is this the reason? A friend told me that the device cannot withstand the load and heat, and problems begin to appear. I want I would like to check with you regarding this matter.

but... why didn't you replace the important files to a other disk and format the disk in the computer and after installing you put the files from the other disk in the formatted one?

4th option, Linux Live CD/USB?

What if you just back up the user folder and take a list of programs with product keys then reinstall windows?

Thats why I use a Mac. Had a PC that had the same problem.

This has been happening to me since today I’ve been on my computer for 5 hours trying to fix the issue. Nothing worked.

Did you try sfc /scannow in cmd? That fixes most windows issues for me.

U can actually reinstall starup functions without formating if u have a Bootable drive

Pro tip if you have a computer always have a back up only having one drive or even 2 drives with all your info on them is just asking for something bad to happen to your data buy a external HDD atleast double the size of the drives you have installed copy your files to that drive and leave it unplugged and in a safe cool and dry place for later because you will need it!

Or, you could boot on a live Linux or hirens boot and copy the files for a external storage, then you reinstall windows and copy the files back

I had this on error on my laptop, repair man took out my SSD wiped everything off and installed a HDD, instead of a replacement SSD now my laptop is super slow

Did you try safe mode?

Easy answer, if you can't even get into your computer you do not have enough storage space to run vital functions. You need to add storage to it.

Im also suffering with this problem My pc was working normally at morning then I had to go somewhere so i shutted down my pc After some hours i came and turn on pc my pc was stuck at loading display And taskbar was freezed and the apps werent showing When i restarted the blue screen came "Automatic repair" But some button didnt made a work

bro didn't want to work in office so he opened his own repair shop 😂

Why not keep a backup windows installed in your sdd and connect that and boot from it?

I just did a clean install over the same drive with the previous windows installation and it worked for me cause I didn’t have any spare drives for my pc.

install windows again but no wiping data. windows will automatically rename the old windows to windows.old and install itself without data loss

If you are really curious you can go the hard core way. Investigate the crash dump file in WinDBG and figure out which part failed in the startup process. It could possibly be a corrupted registry entry since that is what causes many of CRITICAL_PROCESS_DIED BSODs.

I too am facing some blue screen errors with code " Video mismanagement failure", "page fault non paged area" and "nvdllm". So i decided to use DDU and clean uninstall graphcis drivers. The laptop ran OK for two days and thena gain i got the blue screen with the same error. Now before all this I had reset the Laptop with clean drive through local reinstall from device option. But as soon as it started ot got stuck at 1%. I waited for 15 hrs and then out of frustration I turn off charger switch and instantly turned it on. It showed a blue screen and then started installating windows normally. I think the windows aren't installed properly. So should I install windows from cloud or local reinstall from device? I have already tried local from device so maybe i should try cloud this time

If the old c drive had died, it would be stuck in read-only mode, so you would have the ability to try and restore more of the data that was stuck on the c drive.

Thank you! You saved my life!!! Much love and now Im your sub!!!!

Just use that hard drive as a secondary drive and use a new drive as primary, that's how I deal with those issues

This is the EXACT problem I'm having! Been having alot of Event ID 41 before the critical process died events

The original SSD might of just had issues. Try to transfer the files to the new SSD and the original windows might have worked

I have a problem, I have an antec case and cooler master CPU cooler, the fans spin fine but I can't get the RGB to stay on, they blink when I restart but that's it except for pressing the led button on my case. I have an MSI z790 mobo btw

This is most likely from the CrowdStrike blue screen problem.

So you're telling me your customer got 64gb RGB ram, high end RTX graphics card, with m.2, and still getting Blue screen ?

Kinda the same problem cant log into the userprofile, and reseting doesnt work wouldt even mind if everything on my pc gets wiped i just want to use it.

You should have just booted into Linux for data recovery and copied to an external drive that would have been easier than getting a customer a new SSD then tried to run sfc/dism from a Windows install usb. I assume you tried DISM and SFC and it failed?

I hv the same issue and I am fine with removing all the data. Can u tell a fix for it?

Bro i faced this just a day ago i have a solution 1st=start computer press f12 key{if u don't have that key then f11} just press it ass fast as possible. 2.troubleshoot>system restore form a earlier time 3.go to command prompt and run it as an administrator type {sfc/scannow},it will fix anu problem 4.delete the recently download file 5.scan antivirus. Thank me later

2nd one is better and probably required. the problem is caused by a corrupt os like tou said but also can be a failing drive

Mine is showing this exact blue screen but it does it under load. Why is this?

bro why dont you simply move the files to an usb through the freaking command prompt you had and then reinstalled windows? you should know how to do that, right?

Had the same stuff later. Firstly, system hangs, losing system SSD, then BSoD. Firstly, try to plug it into different SATA port or with different cable

Or…. The costumer could just like access that drive as an external drive in another computer, and then format the drive after the files are copied onto another drive. Seriously, wtf.

Hiren boot CD or an nvme enclosure for data recovery

Or you could boot to a live linux environment from a usb and use that to back the customer's data up Or maybe plug that ssd into a different pc you have and back their data that way. No need to scam the customer of the price of a new ssd. Maybe that's just me

3rd option: backup everything using either a Linux distro or clonezilla, then wiping SSD and windows install and then restoring user data from the backup image.

One big problem. What caused this? Because It’s not the first blue screen for me and i’ve reinstalled windows twice

I am having the same bluescreen issue, like multiple stop codes Service error Whea exception Critical process died Clock watch out or something as far as i remember these errors so far I don't know how to solve this Even when i try to reset my pc It doesn't even get time to finish the process and again the same bluescreen in the middle of the resetting process What should i do It's been hard to solve this problem

Critical process died. Our school computers (Lenovo 300e 2nd generation) blue screen from SDBUS INTERNAL ERROR. My computer got imaged, and now it doesn't bluescreen anymore.

I have the issue but im on laptop wat to do

If your screen is getting a blue screen your computer is most likely beamed meanie you clicked a beam link

Me experiencing this with my new pc everyday😅

I need the option back I need to do factory restart but how do I go back into advanced options because my pc got a virus…

I don’t know how I got blue screen error inaccessible boot device And it doesn’t even get to auto repair menu

I bought a new hard drive and then install windows , but after a day , this problem increases , and it doesn't let me do something, i am trying without wifi or in safe mode , let see what happens then

Imagine getting a BSoD after the recovery window

We call it "Bsod Loop" sometimes it happens when you use a 32 bit module over 2-4 gb

Its a hard drive issue i face this earlier 😂😂

Do you have a costumer with an issue of a BSOD saying System thread exception not handled.. i keep getting these when i update.

Looked like a cheap ssd, these can be filled with issues causing situations like this. Best thing to do is back up data to another drive and use a good name brand ssd for the os drive

Live USB: Am i a joke to you?

him:calm.me both times i got a blue screen on my newwindows laptop:audible screaming

I just do SFC /scannow

Finaly a repair shop that actually asks if we want to keep or delete data all the ones i went deleted it without asking

Is it fine if I just do exit and continue to windows 11 to exit a blue screen?

Fun thing i just instaled windows and did try to swap system language after installing and got that blue screen literally 2h after installation...

Now make a way to fix my computer rn: It kept crashing and the bsod tells that its got a driver problem, thats only what i know, idk what type of situation is the driver in, but it kept crashing after im trying fixing the google chrome by type the sfc /scannow in the cmd, cuz my computer got freezed or something else (if u dont understand, im cooked☠️)

You can also charge a data recovery service for about the same price as the m.2

If I use this method to fix the problem, will the programs I had installed on the disk before the problem occurred still work?

In my case I can't even start the safe mode. It reboots over and over again with the same blue screen and Windows does not even get initiated, no simbol, nothing. My laptop is a Huawei, "Huawei"is the only thing that appears before that blue screen

I was also facing the same problem did everything also reinstalled windows but still the problem didnt sort out then i came to know that my ram was weak so if anyone is facing issues then you can give some attention to it also Thanks

The last windows versions are pretty stable. Most bluescreens are hardware related not software. That is why we could see it fail over and over. And next time take the ssd out and put it in a dock or something and backup the customers files jeez.

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I have the exact problem nothing works but idc about whats on the pc, if i just whipe the pc will it work?

Best option: RMA the Motherboard, which I did, now... no more CRITICAL_PROCESS_DIED, no more RAM XMP issues. I did all the troubleshoots above btw, before RMA.