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Bad Call vs Good Call For Web

  Рет қаралды 158,385

TrainerTainment

TrainerTainment

Күн бұрын

Пікірлер: 46
@bribommer1498
@bribommer1498 Жыл бұрын
I love the way he gave two available booking times during the second call, but there was never a question of when the party would be. Now that is incredible skills customer
@chhotabheem7479
@chhotabheem7479 5 жыл бұрын
All is good but then all of sudden supervisor says . wrap the calls we have calls in queue. And then agent start skipping the details to end the call.
@andrewrozario2476
@andrewrozario2476 4 жыл бұрын
Exactly 😂
@manifestlove8827
@manifestlove8827 4 жыл бұрын
This shit was HILARIOUS 😂
@omori3007
@omori3007 2 жыл бұрын
There's reasons why companies stopped mainly using calls rather using AI chat bots
@maxabeles
@maxabeles Жыл бұрын
The supreme package includes two slices of pizza haha
@jupiterrising887
@jupiterrising887 Жыл бұрын
That first call was so bad I was actually cringing.
@n.mbornchannel4068
@n.mbornchannel4068 4 жыл бұрын
🤣🤣🤣 this is NOT how the actual call center works. Its always rushed watch your call time watch your after call. Basically, answer the call get to the point and get them off. Let me add supervisors telling you what you do wrong but you have customers begging to speak with you. Makes no sense how about tell me what I do correctly
@TrainerTainment
@TrainerTainment 4 жыл бұрын
The training is meant more for a Family Entertainment facility, not a call center environment. Both environments should cater to the needs of the guest and make it easy for them.
@jackieyousefi300
@jackieyousefi300 2 жыл бұрын
The supervisors see the business side of things and we're supposed to as well.
@mrnewton86
@mrnewton86 3 жыл бұрын
With the nature of my job, I'm like the second guy for the first half of the shift, enthusiastic and wanting to help. But for the second half, I become like the first guy, just become mentally fatigued and cba
@jonathanfalkowsky672
@jonathanfalkowsky672 2 жыл бұрын
Even though second one is so rehearsed and fake and he wouldnt shut up
@jackieyousefi300
@jackieyousefi300 2 жыл бұрын
@@jonathanfalkowsky672 Spitting knowledge and selling the product, this is me.
@Dreamskater100
@Dreamskater100 2 жыл бұрын
cba?
@mrnewton86
@mrnewton86 2 жыл бұрын
@@Dreamskater100 Can't be arsed/assed
@Dreamskater100
@Dreamskater100 2 жыл бұрын
@@mrnewton86 Lol! He certainly is that!
@veersinghrana9030
@veersinghrana9030 3 жыл бұрын
First one or the bad one, can only be that one who does not need a job. Haha
@jonathanfalkowsky672
@jonathanfalkowsky672 2 жыл бұрын
If I was the first customer I would not let him have it. I would go off on this guy and demand a manager
@svar4842
@svar4842 2 жыл бұрын
you're the reason people dislike working in call centers
@kyasarin9644
@kyasarin9644 Жыл бұрын
I know how call centers work. you would be doing him a favor.
@theshooterball
@theshooterball 12 жыл бұрын
Great video. It reminds me of the old days working for Jack Fine and his Boomer videos....
@mrtwister9002
@mrtwister9002 5 жыл бұрын
What is this shit? This is not even close to how calls are... We live in the REAL world.
@jamesemmanuelgubangco3560
@jamesemmanuelgubangco3560 4 жыл бұрын
It depicts the difference of the bad agent who starts to hate his work and the good agent who gets along with the customer.
@mrtwister9002
@mrtwister9002 4 жыл бұрын
@@jamesemmanuelgubangco3560 LOL
@TheworldofChase
@TheworldofChase 2 жыл бұрын
The second call was to much overwhelming!!!
@thejanitor769
@thejanitor769 5 ай бұрын
Even with the second take the dude sounds super sarcastic lol. I love it haha Also who names their spawn "Jackson"?
@Dreamskater100
@Dreamskater100 2 жыл бұрын
The 1st one!! 🤣
@jonathanfalkowsky672
@jonathanfalkowsky672 2 жыл бұрын
This makes me hate e-learnings at work even more now and laugh at the phoniness
@jorgelusi2480
@jorgelusi2480 Жыл бұрын
Had to watch this for school
@JesusGarciaLopez
@JesusGarciaLopez 8 ай бұрын
So, when is the customers training video coming out?
@jonathanfalkowsky672
@jonathanfalkowsky672 2 жыл бұрын
In order to actually "do" your job you need adequate and maybe more than adequate training
@wardhively9594
@wardhively9594 2 жыл бұрын
This is hilarious
@bd3966
@bd3966 3 жыл бұрын
great tips!
@TrainerTainment
@TrainerTainment 3 жыл бұрын
Glad it was helpful!
@a_paradise_bird
@a_paradise_bird 3 жыл бұрын
like for creative intro
@thejanitor769
@thejanitor769 5 ай бұрын
That's like 1 like a year. 😢😅
@twistedwhiskers8776
@twistedwhiskers8776 3 жыл бұрын
maby i would play a game or watch a vid but pause and answer right away
@jordanpatrick8470
@jordanpatrick8470 4 жыл бұрын
Amazing
@bwd527
@bwd527 Жыл бұрын
Is this party for a boy or girl? Umm excuse me I can't decide their gender!!.
@cullenmccurrach5381
@cullenmccurrach5381 3 жыл бұрын
Hi I've sent you an email regarding this video - Please let me know when you get a chance! Cheers
@TrainerTainment
@TrainerTainment 3 жыл бұрын
Cullen - I received your voicemail and would love to chat with you more. I will return your call tomorrow (5/14)
@cullenmccurrach5381
@cullenmccurrach5381 3 жыл бұрын
@@TrainerTainment I also received your email response - feel free to call anytime!
@TrainerTainment
@TrainerTainment 3 жыл бұрын
@@cullenmccurrach5381 - Can you email me at Candi@TrainerTainment.net? I can't seem to find your number to return your call.
@antoniosaitta7333
@antoniosaitta7333 3 жыл бұрын
Ciao a tutti 3A accoglienza se vedrete i commenti di questo video ..... 😅
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