Hey, there. It's the start of the week, and you're already putting smiles on our faces! Thanks for sharing the great stuff with your friends 😎

Hey, Kaye 👋 We really appreciate this lovely review, and we're happy that you're well equipped on our to use our services. But, if you need anything else, feel free to reach out again via PM/DM over on our verified Facebook, Instagram, Twitter (X) channels. We'll take a look into it for you.

Hey, there 👋 It's always our goal to be able to expand our card feature to more countries around the world, and rest assured that we're working hard to achieve it. Check out this page to see if it's available in your country and how to order it: wi.se/getthedebitcard If not, join our waitlist: wi.se/joincardwaitlist and we'll let you know once it's coming your way.

Hey, Robert! We got back to your other comment as well, but just to confirm: As it's a debit card, you should generally choose "debit" as the option. If it's not letting you do so (which can happen in some Asia or Pacific regions) then you can try "credit" for those. Just make sure to double-check any messages the ATM machine shows, to avoid any extra charges.

Hi, Robert 👋 If you've being shown the option to choose "debit", please choose "debit". Otherwise, you can choose "credit" instead to withdraw cash from an ATM.

Hey! Last year, we updated our card design and are gradually rolling out new cards in all regions where we deliver. But you can keep using yours until the expiry date. It's the same Wise card with all the same functionality.😊

Hi there - thanks for reaching out. If you want to link your Wise account with PayPal, all you need to do is: - Log into your PayPal account - Click Add bank account or Card - Click Link bank account - Enter your Wise account details (EUR, GBP or USD) - Click Confirm PayPal will then send 2 small deposits to your Wise account details - it usually takes 1-2 working days to arrive. Once you’ve received them, just log in to PayPal again and enter the deposit amount into the verification box. You can learn more here: wi.se/paypal-wise, and here: wi.se/paypal-link-info. Keep in mind, PayPal only accepts account details if the currency matches the registered PayPal account country. For example, they’ll accept GBP details when the address is in the UK. So in this case, be sure to open a balance and get the account details as required. Please feel free to reach out to us over on social media for more help. This can be on X/Twitter, Facebook or Instagram, or alternatively through this link: wi.se/contactus - we're here to help 💚

@@Wise Thank You for the comprehensive reply. How is the case if someone wants to transfer funds from a regular bank account into an existing Wise card holder account? Is that even possible, if the wise account is not the person making the transfer?

Hey again. You're welcome, we're here to assist you, after all. And regarding your question. Please note that someone would be able to send funds to someone's account with us from their bank account if the recipient has the account details feature activated. This feature of ours allows our customers to receive third party payments to balances in their account with us. To see how this works in greater detail, please visit our page here: wi.se/getbankdetails Bear in mind that this feature isn't an option for all currencies just yet, it's however always our aim to expand our options to new and current currencies. So to learn more about which currencies you can add, hold, and receive into your account with us, please check out our other page here. wi.se/balancecurrencies We hope this explains things to some extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions or concerns. We'd be more than happy to help you, of course.

Hi, there. You can open a Wise account if you're in Pakistan. Although it's not possible to open a balance to hold money, or receive money from others, you still can send money with us. If you're looking to send to PKR, it's possible, and you can find all the details here: wi.se/guidetopkr However, if you're looking to make a transfer to other countries and pay with PKR, we currently don't offer that option. You'd need to pay via SWIFT through a local bank (if it supports international payments), either in USD, EUR or GBP instead. You can find more info on that here: wi.se/swiftpayments If you need more assistance, feel free to reach out to us via PM/DM over Facebook, X or Instagram; or else you can email/phone us here: wi.se/contactus

In thailand

Hey, Robbie! That'll depend on how much you're looking to withdraw 🙂 In general, if you're spending in a currency you have on your balances, that would be free. However, when it comes to withdrawing cash there's 2 limits for doing it for free: - The first 2 times per month - Up to a certain monthly allowance After that, a small fee will apply, depending on the limit reached, and you can always check your limits directly from the app. For more info, be sure to check here: wi.se/withdrawalfees

Understand wise withdrawal limits but if using thai account in thailand would there still be an ATM fee

Yes, there are two types of fees we charge for ATM withdrawals, which are based on how many times you withdraw, and how much you withdraw. Check the link mentioned in our previous comment for more info. Feel free to contact us here: wi.se/directcontactus or DM us on Facebook, Instagram, or X if you need further assistance.

Hi there. We’re working hard on making cards available to US businesses again as soon as possible. If you try to get a card for your US business, we'll record your request and notify you once they're available again. More info here:wi.se/business-cards-usa Thank you for your patience in the meantime.

Wise Card is a great tool for business and everyday use. As an operational change we've paused new US cards, at this time we don’t have an exact date for when new cards will be issued. Launching cards for personal and business customers is a priority for our team and we're working hard to make this happen. When there's more information available, we’ll share it 👍 For now, please join our waitlist and be one of the first to know when Wise Card is available in the US.

Hi Hamza 👋 we do everything in our power to avoid a situation like this. We're required to hold regulatory capital as part of our FCA license. This is to protect Wise, and your money, against any unexpected market events. We regularly monitor the amount of capital held to make sure it's enough to cover any risks our business might face. We also make sure to keep your money safe is through safeguarding. It means that we look after your money by keeping it separate from our own money, and making it available to you whenever you need it. We deposit your money in leading commercial banks, or holds it as secure liquid assets like government bonds. Check out this page for more info: wi.se/howismymoneyprotected

Hi. Please reach out to us for further assistance at wi.se/contactus. 💚

Hey there. From your message, we understand that you aren't able to open and/or add CRC, or MXN to balances in your account with us, is that correct? If so, then please note that you can actually hold both MXN, and CRC in your account with us, but you can't add them directly to a balance in your account with us. So the way you'd be able to add funds to your CRC and MXN balances, would be by converting them from another currency in your account using our conversion tool: wi.se/moneyconversion And with that said, please note that we're always aiming to introduce and reintroduce new and current possibilities for our compatible currencies. For now, it may also be worthwhile to have a look at our page here: wi.se/balancecurrencies - to learn more about which currencies you can add, keep and receive into your account with us. We hope this explains things to an extent, but please feel free to PM or DM us on Facebook, Instagram, or X, in case you have any other questions. We'd be more than happy to provide you with further assistance.

Travelling to Taiwan this NT not available on Wise. Does this mean Wise card is not accepted in Taiwan?

Hi, Mahfuz! We're glad to hear you're interested in getting a Wise card. At the moment, they're not available for customers residing in Bangladesh. We’re working hard to make cards available everywhere. In the meantime, you can go on our waitlist: wi.se/joincardwaitlist and we’ll let you know when cards are coming your way.

No worries! That's why we're here - To help with any and all questions you might have 😉