We're so glad it helped, Kathy! Cheers!

GE Appliances

I had that same problem. I ended up spraying a 50/50 bleach solution with water into the water dispenser letting it soak for 10 min and then rinced it out with a spay bottle of water. I repeated it 4 times until it was completely clean. I noticed it accumulates alot of condensation there which makes sence why the mold after months or years of being there.

Theodore, We are sorry to hear you are having this issue. Did you replace the filter with a genuine GE filter? Here's the filter part #. www.geapplianceparts.com/store/parts/spec/RPWFE Please send us a private message and include your serial number and your telephone number and address. Thanks, JW

Hi Mardie, Can you please e-mail us at eResponse@geappliances.com with the full model and serial? The link below explains where to find the model/serial. We are glad to assist with your inquiries. www.geappliances.com/ge/find-model-serial-number/

RosieCa Thanks for reaching out to us. We regret your experience. If you will send your details to our email address, eResponse@ge.com, we will be happy to look into this for you. Thanks!

Hi Richard, Sediment is fine, foreign material particles suspended in water. You may need to consider a filtration systems if you do not already have one. If you do, it may be time to change the filter. I hope this information is helpful. AS

Hi Eric, We regret to hear this. We suggest contacting service at the link below: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service

It is not unusual to see a few drops of water dripping from the dispenser after having dispensed water. The dispenser recess grill will catch this water. The grate on the dispenser recess grill will need to be removed periodically and wiped dry. If water continues to drip long after the glass has been removed, service may be necessary. If you would like to schedule a service appointment, please contact GE Appliance Service at 1-800-432-2737 or schedule a service appointment online.

Hi - not knowing anything about LG refrigerators, I'm afraid I don't have anything specific to offer. It's possible the water line is frozen so you might want to raise the temperature a degree or two to see if that helps. Otherwise, we would have to recommend that you have a servicer check it out. Good luck! -CC

Hello James, we want to help with our GE troubleshooting tips and service link for further help: products.geappliances.com/appliance/gea-support-search-content?contentId=16841 -SF

Hello Becki, you may want to check Kitchen Aid's website for assistance. AS

We regret your experience, Dave! As this may be an issue with your water valve, service may be needed. If you need to shut off the water supply to the refrigerator, the shut off can usually be found attached to the water line, either behind the refrigerator or in the ceiling of your basement. Be sure and turn off your icemaker inside the freezer if you do turn off your water supply. Appointments may be scheduled through our website, found in our following link: www.geappliances.com/service_and_support/service/?ICID=supportflyout-service Thanks for reaching out to us!

Brian Vinci mine to it flooded the floor

Hello Chris, we are sorry to hear this has happened. Please see our troubleshooting tips and direction for GE service: products.geappliances.com/appliance/gea-support-search-content?contentId=16841 I hope this helps! -SF

Hello Sharee, If the temperature display shows a tC (could look like an EC, an upside down F with a C, or something similar), this is not an error code, it is the Turbo Cool (tC) setting. For more information about this feature, visit: Refrigerator TurboCool Setting: products.geappliances.com/appliance/gea-support-search-content?contentId=16611

We regret your inconvenience, Dakota. Please take a look at page 14 in the following link to be sure the drive mechanism is properly positioned: products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60407-1.pdf We hope this resolves your issue!

We're sorry for your inconvenience, Erik T. If you are still experiencing this issue, please check your dispenser connections, as mentioned in the video, to be sure they are connected securely. Also, be sure the door is closing all the way. If a food item is mis-positioned and blocking the door (such as a pizza box), the dispenser will not activate. We hope this helps!

+girlieracing23 We are sorry to hear you are experiencing this issue. We recommend resetting the electronics by unplugging the unit or flipping your main circuit breaker off for at least 1 minute. If that doesn't help, we recommend contacting GE Consumer Service at 1-800-432-2737. You can also schedule service online. genet.geappliances.com/eService/Service/home Thanks so much for checking with us. Have a good day!

Nancy Martinez We're sorry for your experience, Nancy. While we are able to offer general trouble-shooting tips, this is something that may need service. We recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. Appointments may be scheduled online at: geappliances.com/service_and_support/service/ If you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri, 7 am - 10 pm ET, Sat-Sun 8 am - 6 pm ET.

Update, I took a hair drier to the freezer door, mostly on the inside of the ice drop housing, the reservoir tank for the cold water, took about 30 minutes of warming to get the water to flowing again, so I answered my own question. Thanks you anyway, I'm sure you would have told me the same thing.

Hello Robert - Sorry it took so long to reply. We're glad your ice and water are working for you now. Have a great evening! -NC

Robert Salser - same here, came home from a 10 day vacation and water would not dispense. Warmed up the door with a hair dryer and after about 15 minutes water began to flow again! Thanks for posting.

We are glad to hear that your dispenser is working again, Gparaski1!

Also the function between the 3 options doesn't always seam to switch properly.

Hello Chris, We are sorry for your inconvenience. Please view the link below: products.geappliances.com/appliance/gea-support-search-content?contentId=16843

Hi Doug - if you have a filter bypass plug, install that and see if you can get water. If so, then it sounds like the filter is clogged (even a new one can become quickly clogged if there's sediment in the water line). If water is slow with the bypass plug in place, check for a kink in the supply tubing, a clogged saddle-valve, or poor water pressure. If the tubing and the saddle-valve are OK, then the problem is poor water pressure coming in. Check with your water company or plumber.

+Dara Brenner When the filter light is red it is an indication that your filter needs to be replaced. Try installing the filter again. Be sure to press and hold on your glass for at least 2 minutes to get any air out of the line. If this doesn't help, we recommend putting your bypass plug in place and see if the water works. If you still have issues, you will want to contact GE Consumer Service at 1-800-432-2737 or schedule an appointment online. genet.geappliances.com/eService/Service/home Thanks!

Dara Brenner I have the same issue!! Did you ever solve it ?

Hello Wyona - we are very sorry to hear of this unfortunate circumstance. While we do help with troubleshooting product issues, this type of repair is beyond our level of expertise. Please contact GE Appliance Service at 1-800-432-2737 for further assistance. -SF

Hello just purchased a Maytag 20

Anita you would need to have a service technician come out to repair this refrigerator. You can give our team a call at 1-800-GE-CARES but considering the age of the model, you may want to consider replacing the refrigerator all together. Below is a link of our current models: products.geappliances.com/appliance/gea-category/refrigerators?TYPE=Side-by-Side

Anita Hoffman

Hi Randy, Thanks for reaching out. What you've described here is definitely strange. If you're having electrical issues with your fridge, we recommend reaching out to our service team for further help. They can be found here: spklr.io/6054ckk6 We do hope this helps and that this is taken care of for you soon. -MS

Thank you so much for sharing your story, Yvonne. What a surprise this must have been for you! We're glad you found our video and were able to find such an easy solution for your issue. It sounds like your cats have quite inquisitive personalities!

My head scratch is just the opposite. I took the old water filter after six months and decided I didnt want to replace it b\c cost is so expensive. Well months later, I won't getting water through the dispenser any more, but ice maker worked fine. But eventually the ice not producing, too. I didn't think either of the issues were related to not using a water filter, though. So a few years later I decided to find out what was the problem with the water dispenser and ignored the ice maker issue b\c I figured it probably wld be costly. In my researching I saw where one person said he problem was solved just by putting in a new water filter. So I thought, "Beats calling a repairman." So I bought a new filter & found the exact kind that came with refrigerator...at a great price on eBay. When it came I took my vacuum & cleaned the water filter insert area out b\c it had been vacant so long I thought dirt, dust & trash may be in it connections. Noticing how filthy the coils were while cleaning I decided to give the whole underside a good hosing down. What a mess!!! I installed new water filter & press the button on panel & it registered green light, ckd the water dispenser, nothing. Oh, well. I still felt good for cleaning under my fridge. Surely it's running better & maybe quieter. To my surprise, 10 hours later out of curiosity, I ckd for water again without using a glass & I got WET!!! Go figure!!!!!! I hope the ice maker surprise me as well within the next day or two.

Hello Skiby, We are sorry that your refrigerator is not dispensing water. Please visit the link below for a list of troubleshooting tips: products.geappliances.com/appliance/gea-support-search-content?contentId=34232 Thanks - TH

We encourage you to reach out to our service team by calling 833-426-3393 (Monday - Friday: 8 a.m. - 8 p.m. ET; Saturday - Sunday: Closed) to schedule a service appointment. We're confident one of our skilled technicians will be able to assist you further. You can also schedule a service appointment online here: spklr.io/6054S25g

@@geappliances They are going to charge me to temporarily fix this manufacture defect.

We'd be happy to look into this further. Please send us a private message on Instagram or Facebook with your model and serial numbers, as well as the installation date for the appliance, and your contact information (phone number and email address), so we can better understand your situation.

We're sorry for your experience, Peter! As you have a different brand, you may want to check with the manufacturer of your refrigerator to see if they have a suggested resolution. We wish you the best in getting your issue resolved!

Hello James, sorry for this frustration and please let us help. You can defrost your refrigerator to see if it is a frozen water line and also try these tips for troubleshooting: products.geappliances.com/appliance/gea-support-search-content?contentId=34232 Thanks for working with us. -SF

Thanks for your reply. I was gone for a couple weeks with little in the refridge' I checked the water hose behind the veggie/meat drawer' It seems to be frozen so I turned freezer/fridge to #2 I'LL see what happens

Just put fucking cup in front of it Linda, like you're supposed to

@@andypozuelos1204 I think you’re a little late to the party and if your comment is meant to be funny or sarcastic, it’s a bit harsh with the “f” word.

Hello. We really hate to hear you’re having an issue with water dripping constantly. That certainly isn’t the performance we would expect, and we want to assist. If your cradle may be stuck, service might be needed. Our service department can be reached at 1-800-432-2737 or online at spklr.io/6054lYxQ . As a temporary measure, you can stop the flow immediately by opening the freezer door. You can also unplug the refrigerator or remove the freezer hinge cover and unplug the dispenser wire harness at the top freezer door hinge; if you do so, unplug the refrigerator first for your safety. You’re also more than welcome to send us a private message over our GE Appliances social media (such as Facebook or Twitter) with the model number of your refrigerator. We would be happy to look into this concern further for you. We’re also glad to assist with any other concerns you may have, and we’re wishing you all the best. -SG

Was there a how to fix this response? I was cleaning the mold today and now the water and ice will not shut off

Hi Becky - it's not unusual for there to be a few drips after you stop dispensing the water but if it just won't stop, then we'd recommend that you have a servicer check it for you. Here's a link to our on-line service page in case you need to schedule an appointment: www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service Thanks -CC

Hi Jack, After you change the filter the RESET WATER FILTER must be pressed and held until the red light goes off. On some models the light goes out, and others will turn green; either is considered normal. If you do not hold the pad in, the red light will stay on. Also, if you hold the pad in for a long period of time, the light will go off and then come back on. If this does not turn the red light off, having it checked by a service technician is recommended at 1-800-GE-CARES to schedule.

Ron Langst*

Hello Cheryl - thanks for checking with us. If you have a side-by-side refrigerator and the water from the dispenser does not seemed chilled, please visit the following trouble-shooting tips link at: products.geappliances.com/appliance/gea-support-search-content?contentId=21288 We hope this helps! -NC

Hi, Reg. Thanks for reaching out to us! Have you had a chance to try an new filter, yet? We're happy to help if further assistance is needed!

GE Appliances yes I have changed the filter even tried w/o the filter

Reg Buckley Thanks for getting back with us! Please take a look at some additional tips, found in our following link: www.geappliances.com/search/google/infobase/10003601.htm We hope this helps!

Hi there, Thanks for reaching out, sorry to hear about the dispenser issues you're having, we can understand how this would be frustrating. If you've not already done so, take a look at the below articles to see if they help: -No water from dispenser: spklr.io/6056l0ks -Ice not dispensing: spklr.io/6057l0kt If none of this helps, then we'd recommend reaching out to our service team, here: spklr.io/6058l0kQ If you have other questions, of course, you're free to ask. -MS

So the ice maker is making ice how can I tell if the board is bad. Water dispenser does not activate the solenoid like it used to lights on the display come on like it used to but no water and the same for the ice dispenser the lights come on but nothing happens

Glad to hear that worked for you, Diane - thanks for sharing!

Hello. We hate to hear you’re having this issue with your refrigerator dispensing ice by itself. That’s not what we would expect, and we know this must be concerning. We want to help. If ice is dispensing by itself, you may want to check to see if the cradle may be stuck. Please also provide the model number (here or with a private message over our GE Appliances social media, such as Twitter or Facebook) of your refrigerator. With that information, we can certainly look into this further. (If ice won’t stop dispensing, you can stop the flow immediately by opening the freezer door. As a temporary measure until the issue is resolved, you can unplug the refrigerator or remove the freezer hinge cover and unplug the dispenser wire harness at the top freezer door hinge. If you do this, please unplug the refrigerator first for your safety.) We look forward to hearing from you again, so we can help. Best wishes! -SG

Water line is freezing in mine too. I just changed the solenoid valve thinking that was the problem but it turns out that it was pumping water up until it for into the freezer door. From there on it was plugged with ice. I just got it going yesterday by thawing it out, and it's already frozen again. Bad design.

I use to only buy & brag off of all GE appliances many years ago, but now I run far away from them. When they went overseas, they loss all their integrity & quality products. And I dont think that they even care as long as somebody keeps buying their junk & they can keep profitting. Crooky greedy dogs!!!!! :-(