Update!! My husband suggested gently shaking the machine in case there was a water bubble somewhere. Guess what? the frother started working in the cleaning cycle. I have made two lattes that are delicious. Don't give up too quick!

The first time you need to prime the pump so it takes a while to get water out of the porta filter and milk frother tube. It happened to me and took me about 5 cleaning cycles to see water out.

Same. I received the Gourmia as a Christmas gift. I am cleaning it the first time before I use it. I followed the instructions on paper and on KZfaq. No water comes out of the frother. I checked to ensure no packaging tape was covering any holes, plugged and unplugged, removed the frother several times and powered on and off. I just sat down for a while to Google if any others are having the same issues.

Update!! My husband suggested gently shaking the machine in case there was a water bubble somewhere. Guess what? the frother started working in the cleaning cycle. I have made two lattes that are delicious. Don't give up too quick!

I’m curious about the non-pressurized filters as well. I have a pretty good burr grinder… let me know if you have any luck with them.

@@TylerTownsendTravel Hello! by any chance do you know what size the filter cups are? thanks!

They take 51mm portafilters. I have a 51mm CAPFEA bottomless portafilter for my Gevi. I've used it successfully on the Gourmia. I run 15g of espresso ground (hand ground) with a metal puck screen and IF (more often not) I remember it, a paper filter on the bottom. I've used it both on double and single settings. I find that a single setting with essentially a double dose gives closer to a 1:2 ratio. I do the same on my Gevi as the Gevi gives a 30g output with a 15g dose. I never use a single dose basket with pressurized or unpressurized. I have found that I prefer a light to medium roast for my espresso. Either a single-source Costa Rican or a little darker from Avoca Roasters in Fort Worth, TX, called NOIR. I like the latter just a tad more. With the dosage and grind in the unpressurized PF I do have a little water on top of the puck but no issues with channeling, sourness, or bitterness. Hope that helps.

@@WolfQuantumyou sir, are a professional! Thanks for the intel and tips… I hope to experiment with some of these things.

@@TylerTownsendTravel Nah, I just fell down the rabbit hole of better coffee and tinkering. Still learning a lot. The one thing I have learned so far is that if what you are doing tastes good to you. That's what matters regardless of what the gurus say your puck should look like, etc. LOL.

Same! Could you find any solutions for it?

I complaint that mines came missing the filter and wouldn’t brew (have videos) and they will sent me a new one with the proof of the receipt

​​@@angelicacleffi7742Did that make you cut the chord and send a pic of it in order to get a replacement?

How about freezing completely and not responding Then resetting and then only squirting a little unfrothed milk them freezing indefinitely is that reason to complain and that’s after all the normal problems

Its a pressurized basket, there is only one hole in the bottom.

Try using a needle or paper clip to clean it out

@@showmenana6768 will do. Thanks

This is the same problem I’m having. The espresso option flashes. Cappuccino and Latte works but espresso does not

@@carlygardner9561 they will likely send you new cups if you call them. You could also try punching or drilling a small hole.

Did you adjust the dial? A small amount of water comes out at the start.

@TylerTownsendTravel I have done that many times. The only thing coming out of it is water. I took the contact information you provided in the video, and I guess im going to go from there🤷‍♀️ I am so upset, tho bc the first week, it worked fine, and it's not like I've changed anything. Who knows 🫤

Yessss!!!! Me too!!! It doesn’t froth at all!!!

Try lifting the water reservoir on the back up and back on a few times. You’ll see some bubbles come up. This will help prime the machine… maybe it helps.

Just tried that as well and it still does the same thing.. 😔 we might have gotten a defective one somehow. Thank you for replying and trying to help though!! I really appreciate it

Same issue , on Christmas Day of course smh 😔

Me tooooo😢

I was having the same problem. My husband suggested gently shaking the machine in case there was a water bubble somewhere. Guess what? The frother started working in the cleaning cycle. I have made two lattes that are delicious. Don't give up too quick!

Hmm, not sure about that one. If you have the option to return I’d try that

Check and see if the milk container is seated properly. That's what is supposed to open up the other options.

Pull up and out

Same with mine. Have you figured anything out yet?

Turn the dial all the way to the left.

Turn the dial to the left, but be careful because it will produce a lot of froth

I have the issue of no liquid, water or milk, coming out of the silver milk valve. Nothing came out of the valve during priming and after, although water and espresso poured out of the portafilter head. When I hit the manual froth button, nothing comes out of the milk dispenser valve, but water does come out of the portafilter head. I contacted customer service three days ago but so far have not gotten a response. I just boxed up the machine to return to Walmart, but I’m pretty disappointed.

@@ajvintage9579 sounds like your milk reservoir is not properly seated

@@hellsing0999999999no, it definitely is seated correctly, you hear a click as it goes in and the whole panel of drink choices lights up in the front.

Is the milk reservoir pushed in all the way? It snaps in place.

I’m having this same issue!! Just used mine today worked fine at first then… stuck

Mine didn’t either but I found I didn’t have the small front reservoir in all the way. One I did, the clean cycle and all other cycles appeared.

Mine was doing the same so I took the filter/handle off and then all the options appeared and I was able to clean it. Try it!

grind amount and course setting and temperature, darker and oily beans tend to do better at 70-80c (160/175F). beans should be 2 weeks or older roasted and sealed no more than 6 months, opened beans use a vacuum container to keep them fresh. Also on new machines there is a tune in period, the first few months taste can be plastic, metal, it will neutralise after time and couple descale cycles.

Milk Reservoir attached properly ?

Make sure the milk reservoir is attached

Yes, the issue is linked to the milk reservoir not being properly attached. Appreciate your assistance

not enough milk left in the container

Secondly, I did call the 888 number on the pamphlet- the agent was irritated and non helpful- told me to just return it

That’s too bad… was it working at all?

@@TylerTownsendTravel the screen would light up flash three times then I would select the clean cycle nothing would happen then it would beep and then go back to flashing or go back to the main screen. after that, I tried to just run espresso with water nothing in the filter and the same thing it would make a sound as if it was going to start but nothing just look clicking not the vibration sound that I hear in your video

Why?

Same thing for me!