Easy fix, justo CUT the negative cable and solder the conect directy to the battery. The bms Will charge normally and the discharge Will be direct( IS the same)

This seems to be a common issue being that this video alone got a bunch of replies in the recent months lol. They might be using crappy batteries for these scooters something that I would never have guessed, being that they have such great advertising campaigns and a ton of great reviews... I had my battery replaced as well about 4 months into the purchase, the troubling thing is that we use the scooter recreationally around our community a couple of times per week (not daily) and not as it's intended use as a commuter vehicle. I asked what happens now that our warranty is up, does a new warranty start with the replacement? they said no, you'll have to purchase a new battery if this happens again, which is about $200.00... go figure. The scooter seems to be holding up pretty well though.

Mine has the same problem can we figure out a solution

Having same problem here, after only two weeks! Now won't turn on at all.

Would battery problems also have a power issue I just noticed mine started to have issues when I would press on the throttle my scooter would start to jerk giving low power or wouldn’t even move only when I tried 3-4 more time then it would go

Mine had this problem, but Turboant would not honor their warranty! Stay away from turboant! THEY REFUSE TO HONOR THEIR WARRANTY!!!

I bought mine in March as well and around May the scooter will not turned on. I tested the battery and it was showing a low voltage. After sending videos and pictures to customer service, they were able to ship me another battery since it was under warranty. So far no issues and now I'm able to ride the scooter again.

I have the exact same model scooter but different name,my model is called the zooom electrix,my scooter wont stay on and the battery is fully charged,anyone know is it the volts been too low on battery or could it be sonething else.

I had the same problem with mine. It was a bad battery which they replaced under warranty. All good now.

My scooter power on but not running 😢

these scooters seem to have issues with the battery, the computer and the controller. I'll spend a little more and get something better quality.

i had the same problem turns out was the dischard connector in the battery, it was loose and it felt apart after a while, it´s hard to find another to replace it, but it worked

Bro i was driving my scooter at low mode while running scooter i press button for change seed mode and scooter stopped and it's not turning on now what an issue

To wvwryone if you read your manuel it tells you on how to store you battery if its not used alot like the acooter is intenteded it is a commuter scooter to be used daily. Im sure the battery the used is noy jntended to hold a charge amd it not be used for wxtensed periodsof time same as tesla car batterys in its early stages of production

Thanks for the update was gonna buy one but you saved me the stress

I have this problem now. The scooter (showing full battery charge) would die - just like in the video - but I was able to power up again and get another short distance out of it before it died again. I repeated this process until I got home. Now the scooter powers up but won't accelerate at all. Maybe it could just be a throttle switch failure!? Any ideas? Thanks

Nice asmr

Did you figure out how to fix this?

Why can’t I take the battery off on mine?! So frustrating, I’ve had it since 2019 and still can’t do it

Did you ever find out what the problem was? Having same problem myself

Everyone seems to be saying this problem does not appear when the scooter is new. Too bad I did not see this video before I ordered mine! How many recharge cycles approximately did the battery have before you started seeing this problem? Thanks!

Do you mind saying anything at all maybe and offering any help?

Most you people in the comments work for other scooter brands no like for real how every scooter under 1000 has proboem but everyone in the city owns one uder 1000 and they're working perfect

Do you know how to fix this?

Connection between battery and scooter is bad , that's why it doesn't work.