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@marcoj.m679
@marcoj.m679 2 ай бұрын
Easy fix, justo CUT the negative cable and solder the conect directy to the battery. The bms Will charge normally and the discharge Will be direct( IS the same)
@chunks23
@chunks23 3 ай бұрын
I have the exact same model scooter but different name,my model is called the zooom electrix,my scooter wont stay on and the battery is fully charged,anyone know is it the volts been too low on battery or could it be sonething else.
@omkallstrom
@omkallstrom 3 ай бұрын
Connection between battery and scooter is bad , that's why it doesn't work.
@4kfamilyfunwalk206
@4kfamilyfunwalk206 4 ай бұрын
My scooter power on but not running 😢
@danielfitzgerald1552
@danielfitzgerald1552 9 ай бұрын
To wvwryone if you read your manuel it tells you on how to store you battery if its not used alot like the acooter is intenteded it is a commuter scooter to be used daily. Im sure the battery the used is noy jntended to hold a charge amd it not be used for wxtensed periodsof time same as tesla car batterys in its early stages of production
@ianzits
@ianzits 9 ай бұрын
i had the same problem turns out was the dischard connector in the battery, it was loose and it felt apart after a while, it´s hard to find another to replace it, but it worked
@youngdevito8016
@youngdevito8016 11 ай бұрын
Would battery problems also have a power issue I just noticed mine started to have issues when I would press on the throttle my scooter would start to jerk giving low power or wouldn’t even move only when I tried 3-4 more time then it would go
@suddenlysolo2170
@suddenlysolo2170 11 ай бұрын
these scooters seem to have issues with the battery, the computer and the controller. I'll spend a little more and get something better quality.
@asyoulikesnetwork
@asyoulikesnetwork Жыл бұрын
Bro i was driving my scooter at low mode while running scooter i press button for change seed mode and scooter stopped and it's not turning on now what an issue
@GodmadeTrends
@GodmadeTrends Жыл бұрын
Why can’t I take the battery off on mine?! So frustrating, I’ve had it since 2019 and still can’t do it
@johnaustin5715
@johnaustin5715 Жыл бұрын
is the scooter holding up fine still?
@GodmadeTrends
@GodmadeTrends Жыл бұрын
@@johnaustin5715 yes holding up fine. But still can’t take the battery off
@johnaustin5715
@johnaustin5715 Жыл бұрын
@@GodmadeTrends are u sure u have the x7 pro?
@danv.5603
@danv.5603 Жыл бұрын
Hi Carlos, did you ever figure out this problem? I have the same problem. Thank you.
@mikesaylor7474
@mikesaylor7474 Жыл бұрын
TURBOANT IS GARBAGE STAY AWAY JUST ORDERED A REFURBISHED SCOOTER CAME BROKEN WONT REPLACE
@Contract32Killa
@Contract32Killa Жыл бұрын
I was in this run group! You were posting great times man!
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
Thank you for commenting. I'm doing Chuckwalla with Speed Ventures on 11/20. Stop by and say hi if you're going to be there.
@857MJG
@857MJG Жыл бұрын
Thank you for posting this! I’m doing big willow for the first time this weekend. It was hard to find footage on a liter bike with clear view of the display showing speed, rpm, and gear selection. You are faster, but my style and pace is similar. This is a HUGE help.
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
Have fun!
@romzboy
@romzboy Жыл бұрын
I bought mine in March as well and around May the scooter will not turned on. I tested the battery and it was showing a low voltage. After sending videos and pictures to customer service, they were able to ship me another battery since it was under warranty. So far no issues and now I'm able to ride the scooter again.
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
Thanks for sharing
@unnamedgaming7650
@unnamedgaming7650 Жыл бұрын
Is it still holding up?
@romzboy
@romzboy Жыл бұрын
@@unnamedgaming7650 yes still works
@cat8234
@cat8234 Жыл бұрын
​@@romzboyhow about now? Still holding up???
@nicolezelaya8661
@nicolezelaya8661 Жыл бұрын
Still holding up?
@smi2le4ever
@smi2le4ever Жыл бұрын
Do you mind saying anything at all maybe and offering any help?
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
Not sure what kind of help you are expecting from me. If you are having this problem with your scooter you should contact Turboant. I have responded in my comments to others that I was able to secure free replacement batteries twice from Turboant after contacting them and providing them with a link to this video.
@smileforever3486
@smileforever3486 Жыл бұрын
Everyone seems to be saying this problem does not appear when the scooter is new. Too bad I did not see this video before I ordered mine! How many recharge cycles approximately did the battery have before you started seeing this problem? Thanks!
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
My original battery failed 5 weeks after receiving the scooter. It had been recharged less than a dozen times. The second battery failed after about 5 months. I estimate it had been recharged less than 60 times. I have been using the third battery for about 3 months now with no problems so far. I do not ride the scooter daily and most of my trips are only a few minutes long. My average ride does not even cause the battery display to decrease from 5 bars to 4. Hope this helps.
@smileforever3486
@smileforever3486 Жыл бұрын
@@carlosmunoz2714 thanks. I m shocked it sounds like both batteries you have eventually failed !! It sounds like most battery out there for this scooter will fail one day. I already regretted my purchase even before the the shipment arrives. 😨 since other comments here said their failures were from the recent months. TurboAnt changed the battery connector in 2021 to 3 blades. I think thus change probably has something to do with the failure. When you measured the voltage using your voltmeter. Why did you short two terminals? What reading is supposed to be normal after a full charge? Thx.
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
When my first battery failed I contacted Turboant customer support and they provided instructions on how to test the battery. I shorted the two terminals because that's what their instructions said to do. When I tested the fully charged replacement battery it read 42 vdc.
@smileforever3486
@smileforever3486 Жыл бұрын
@@carlosmunoz2714 Thank you. I see . It does sound like a cell was dead in your battery pack. I hope I have better luck. Thanks!
@ognasty2times284
@ognasty2times284 Жыл бұрын
Thanks for the update was gonna buy one but you saved me the stress
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
I'm glad the video was helpful. To be fair, I am happy with everything else about this scooter. I picked it because it is rated to carry 275 lbs and most other scooters are only rated for 225 max. It is very sturdy. I just think they have a problem with quality control on their batteries. Now my third battery seems to be working as it should so far.
@ognasty2times284
@ognasty2times284 Жыл бұрын
@@carlosmunoz2714 appreciate it bro
@landryjessy785
@landryjessy785 Жыл бұрын
Lol it’s an amazing scooter you just got a lemon happens in everything it’s ok just ask for another one that one defect not complicated
@quackdonaldquack
@quackdonaldquack Жыл бұрын
I have this problem now. The scooter (showing full battery charge) would die - just like in the video - but I was able to power up again and get another short distance out of it before it died again. I repeated this process until I got home. Now the scooter powers up but won't accelerate at all. Maybe it could just be a throttle switch failure!? Any ideas? Thanks
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
I can only tell you what Turboant customer support concluded in my case after they viewed this video. A fully charged battery should return a reading of at least 42vdc on a multimeter and show 5 bars on the scooter display. Mine failed both of these tests. If you suspect the switch you should contact Turboant and ask them for instructions on how to test and confirm that sort of failure.
@quackdonaldquack
@quackdonaldquack Жыл бұрын
@@carlosmunoz2714 Thank you so much. The battery display reads 5 bars - I just checked it now. I live in rural Spain so next time I'm in town I'll take the battery with me and see I can get it checked. Thanks again.
@Muszb
@Muszb 9 ай бұрын
@@quackdonaldquack I have this problem now. How did you solve it? Battery and throttle replacement?
@laruelayton3626
@laruelayton3626 Жыл бұрын
Did you ever find out what the problem was? Having same problem myself
@carlosmunoz2714
@carlosmunoz2714 Жыл бұрын
Yes Larue, the problem was a defective battery which has been replaced under warranty twice now. I made this video at the request of Turboant customer service so they could see exactly the problem I was having. They may ask you to document your issue in a similar manner when you contact them.
@MarkMayhew
@MarkMayhew Жыл бұрын
Me too I have the same problem
@laruelayton3626
@laruelayton3626 Жыл бұрын
@@carlosmunoz2714 hey thanks for getting back to me. Yes your right I end up sending it back for a replacement. I feel like the battery goes into a default sleep mode after it has had a bump or other
@jay2374
@jay2374 Жыл бұрын
Most you people in the comments work for other scooter brands no like for real how every scooter under 1000 has proboem but everyone in the city owns one uder 1000 and they're working perfect
@lamontemack2399
@lamontemack2399 2 жыл бұрын
Having same problem here, after only two weeks! Now won't turn on at all.
@eugene-shestakov
@eugene-shestakov 2 жыл бұрын
This seems to be a common issue being that this video alone got a bunch of replies in the recent months lol. They might be using crappy batteries for these scooters something that I would never have guessed, being that they have such great advertising campaigns and a ton of great reviews... I had my battery replaced as well about 4 months into the purchase, the troubling thing is that we use the scooter recreationally around our community a couple of times per week (not daily) and not as it's intended use as a commuter vehicle. I asked what happens now that our warranty is up, does a new warranty start with the replacement? they said no, you'll have to purchase a new battery if this happens again, which is about $200.00... go figure. The scooter seems to be holding up pretty well though.
@waktosha7378
@waktosha7378 2 жыл бұрын
Mine had this problem, but Turboant would not honor their warranty! Stay away from turboant! THEY REFUSE TO HONOR THEIR WARRANTY!!!
@SwedishSurvivor
@SwedishSurvivor 2 жыл бұрын
Hahahaha u made this comment 1000 times by now 🤣
@waktosha7378
@waktosha7378 2 жыл бұрын
@@SwedishSurvivor I sure did! I just want everyone to know!!!
@829tuko
@829tuko 2 жыл бұрын
I had the same problem with mine. It was a bad battery which they replaced under warranty. All good now.
@unnamedgaming7650
@unnamedgaming7650 Жыл бұрын
Is it still holding up?
@crevans6724
@crevans6724 2 жыл бұрын
Nice asmr
@coolioshow1271
@coolioshow1271 Жыл бұрын
makes me feel uncomfortable ngl
@cig7417
@cig7417 2 жыл бұрын
Mine has the same problem can we figure out a solution
@eugene-shestakov
@eugene-shestakov 2 жыл бұрын
Did you figure out how to fix this?
@carlosmunoz2714
@carlosmunoz2714 2 жыл бұрын
Yes. Turboant sent me a replacement battery because my scooter is still under warranty.
@eugene-shestakov
@eugene-shestakov 2 жыл бұрын
@@carlosmunoz2714 thanks for your reply, I'm having a similar issue. Emailed Turboant support, my scooter is only a couple of months old, hopefully they'll accomodate.
@MrSail4life
@MrSail4life 2 жыл бұрын
Same here. I bought mine in early March. Mine dies after a few miles, then after a couple of hours, it comes back to life. I figured it a thermal issue either in the motor of controller. Will see what Turboant comes up with.
@carlosmunoz2714
@carlosmunoz2714 2 жыл бұрын
@@MrSail4life Sorry to hear that you guys are having this problem too. I worked with Ashley at Turboant customer support to get my replacement battery. After I sent her a link to this video she shipped my new battery the next day. I would be interested to hear how your issue is resolved if you are ok with that.
@aaronsadventures2265
@aaronsadventures2265 2 жыл бұрын
Same here, I received mine in March and I am just experiencing this issue now in July,22. I emailed Turboant, hopefully I get a new battery too
@danbaez1768
@danbaez1768 2 жыл бұрын
Do you know how to fix this?
@carlosmunoz2714
@carlosmunoz2714 2 жыл бұрын
Yes. Turboant sent me a replacement battery because my scooter is still under warranty.