The video Understanding Change Management was recorded with Year 2 participants of the MSc Healthcare Management and MSc Quality and Safety in Healthcare Management, Royal College of Surgeons on Oct 3rd, 2018.
The presentation addresses the following:
- Understanding personal change
- Understanding the people and environmental factors that give change its best chance of success
- Understanding your system
- Understanding leadership and followership
- Understanding conversations, language and influence to create understanding and minimise reactance
- Understanding the importance of measuring the impact of change activities on intended outcomes
- Understanding the activities of change as set out in the Health Services Change Framework - define, design, deliver
- Understanding your own role in bringing successful change about
- Knowing the resources that are available to support you
For more information on our courses visit our website: www.rcsi.com/leadership
Email: leadership@rcsi.ie