Working With Resistant Clients: 5 More Tried and Tested Techniques

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Working With Resistant Clients: 5 More Tried and Tested Techniques

Рет қаралды 13,033

Күн бұрын

I've worked with a lot of resistant clients in my time, so much so that I have more tips to share following on from my first video on dealing with client resistance - watch that video here:
▶︎ • Working with Resistant...
This time I use an example from a hypnosis workshop I taught many years ago, where I encountered not a resistant client, but a resistant and skeptical volunteer for a hypnosis demonstration. Watch the video to find out how I overcame the resistance by putting the volunteer in control, with a little help from Dr Milton Erickson.
I mention my course How to Stop Anyone Smoking in this video, where teach my approach on smoking cessation. Here's where you can learn more about the course:
▶︎www.unk.com/blog/how-to-stop-...
If you found this video helpful then please leave comment and hit the 'like' button - and don't forget to subscribe and tap the notification bell for more videos.
All notes and references can be found on the original article:
▶︎www.unk.com/blog/working-with...
Get my reframing eBook 'New Ways of Seeing' free when you sign up for my weekly therapy techniques newsletter
▶︎www.unk.com/u/new-ways-of-seei...
Video highlights:
00:00 Introduction
00:12 Milton Erickson on resistance
02:40 A resistant volunteer
04:27 How to deal with client resistance
06:44 5 general considerations when dealing with what seems to be resistance from a client
06:53 Tip 1. Reframe the idea of control
08:22 Tip 2. Allow for any response with greater choice
11:25 Tip 3. Use permissive language
13:57 Tip 4. Give credit to your clients
15:20 Tip 5. Encourage the resistance, then direct it towards helping them
17:25 How I established my volunteer's real need
20:33 Going with the flow that's been given to you
22:29 My amazing lesson in resistance
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++About Mark Tyrrell++
Psychology is my passion. I've been a psychotherapist trainer since 1998, specializing in brief, solution focused approaches. I now teach practitioners all over the world via our online courses.
More about Mark:
▶︎www.unk.com/blog/about-mark-t...
++Social channels++
Facebook (practitioners):
▶︎ / uncommonpractitioners
Facebook (self help):
▶︎ / uncommonknowledge
Instagram:
▶︎ / marktyrrellunk
Twitter:
▶︎ / marktyrrell

Пікірлер: 37

@mazdakpourjafar333 5 ай бұрын

One of the best videos I have ever seen about resistance. A combination of wisdom and poetry.

@Nyx773 3 жыл бұрын

I enjoyed hearing Mark’s inner thoughts during the volunteer story. He seems like a down to earth person with a great sense of humor.

@hapaikan7 3 жыл бұрын

I'm no therapist at all, but a resistant client myself. Listening to your story was humbling, both you and my own therapist are way more resourceful and subtle than I currently am (or consider myself capable of being). Thank you so much for your thoughful content, it has, indeed, helped me. May you have a wonderful weekend, Mark.

@itsallgravy7 3 жыл бұрын

Amazing that she cooperated with you in the end! She just wanted to be recognized.

@elizabethanderson6468 3 ай бұрын

Thoroughly impressed with this strategy and being able to respond so well to the resistant participant in the moment. Very helpful. Thank you.

@owenwaldo 7 ай бұрын

I love how you use stories

@owenwaldo 7 ай бұрын

work together with client sense of control and Choice suggestive but unsure language give credit, even oppose your own achievement use resistance as a tool

@hcwz9859 2 жыл бұрын

The introduction was epic

@bluepearl4806 2 жыл бұрын

You are the most unhateble person in this world mr. Tyrrell 😊

@tatianahawaii13 2 жыл бұрын

Mark is amazing at his skills ❤️

@marycampagna2740 13 күн бұрын

Mark! This video was so informative! I appreciate all your videos and have such respect and gratitude for all you do and share! You are a tremendous, insightful, intelligent & kind gift to this world! Much thanks! Mary Campagna in the US.

@juozupaitis Жыл бұрын

This is great. I hope to become as skilled as you as I venture toward a degree in Mental Health Counseling. Thank you for helping teach fellow therapists.

@tannerhagen774 3 жыл бұрын

I find it particularly interesting how people resist the positive and not just the negative which brings about tension in our narrative. “ a denying of our best side, of our talents, of our finest impulses, of our highest potentialities, of our creativeness. In brief a struggle against our own greatness” Abraham Maslow. To compliment this quote I also like the idea derived by Nietzsche where we ignore our higher selves because when it speaks it speaks in a demanding voice. It is all too easy to sit and watch television all day and at the end of it all feel terrible, but the step towards a goal can also be terrifying.

@lucgoethals3483 14 күн бұрын

So good! Thank you so much Mark 🙏

@MagicLute 9 ай бұрын

Thank you for the wonderful lecture!

@gisellemariefrancis 2 ай бұрын

Useful and instructive. Thank you!

@lovetownsend 3 жыл бұрын

Found your channel because my 2 best friends are therapist and as u can imagine they give me LOTS of advice about my life lol ur videos are good, sincere and honest

@commonsense5188 3 жыл бұрын

2 friends that are therapists. That's pretty cool.

@ShazWag 2 жыл бұрын

Great anecdote. I bet you said 'touché' to yourself after that. 😂

@grumpyschnauzer 2 жыл бұрын

Brilliant! Have you ever lost your cool with a client and how do you repair?

@gekiryudojo Жыл бұрын

😊 wonderful video! Thank you!

@robynjaye659 Жыл бұрын

Very helpful thankyou 👌🏾

@paintingzoneart4026 2 жыл бұрын

Amazing! Invaluable. And an amusing story! Thank you.

@martinapuetz9944 3 жыл бұрын

Thank You ,as always highly informative + appreciated!!

@iimpacter Жыл бұрын

Thank you ❤ 🙏 Awesome 👏

@genericemailadd214 3 жыл бұрын

VERY INSIGHTFUL,,, THANK YOU!

@PrerakArya 3 жыл бұрын

Hi Mark, I have difficulty processing the thought that I could ever let anyone else guide me into saying or doing things ( giving control). I have been a part of a conference where a hypnotherapist demonstrated their skills on an individual, thinking similar to the psychiatrist in your session. The issue is that I am about to complete my master's in psychology I feel I will miss out on an important skill that could help my clients. What can I do to deal with this resistance?

@tatianahawaii13 2 жыл бұрын

You are hypnotized all the time - watching movies / reading books which give you emotional responses.

@rhioabendan3648 2 жыл бұрын

Thank you as always...:-)

@ikealamp53 3 жыл бұрын

Outstanding video! In September I'm starting my coaching course here in Holland. By watching and learning from your videos I'll be well prepared.

@stephenkelly2779 3 жыл бұрын

I think hypnosis works for addiction Mark but not ptsd that I've got. My brain is traumatised so sleeping techniques wouldn't work on me, and I've tried everything else.

@discover_hypnosis 3 жыл бұрын

Have you tried Rewind therapy?

@liam.4454 10 ай бұрын

I'm a 'resistant client' I find though that it's the therapist that shuts down on me when things get complex, it's too complicated for me and also the therapist, they politely shut down on me, I notice it and I shut down a little bit more and that's kind of the end of the therapy. I'd love to go deeper on it but I find no therapist well, maybe it would be too draining for them, but I'm so determined to get well I don't want to quit