Using Intune to Restart, retire, or wipe devices

  Рет қаралды 1,446

John Christopher

John Christopher

2 ай бұрын

This video will quickly help you understand how to restart, retire, and wipe devices remotely using Microsoft Intune
Get a discount on my Intune course as well as all my other courses at examlabpractice.com/courses

Пікірлер: 6
@thethan3
@thethan3 2 ай бұрын
John, in practice there is a lot of nuance with these features that is not immediately apparent with this. For example, just from memory, certain models of Samsung and Blackberry mobile devices will trigger the entire mobile device wipe when only the application wipe is triggered (deleting all their personal contacts, and any family pictures they may have on an enrolled personal device). Fortunately you can target the devices using powershell to filter them out, but you still need to know ahead of time which models are problematic. There are also issues with Intune not actually clearing/wiping devices remotely even when queued to do so. This occurred when the devices were enrolled in hybrid environments (i.e. any regulated industry that requires journaling for regulatory affairs). The best we could come up with in terms of guarantees for this was pushing out a powershell script that would force the TPM to clear its bitlocker keys to protect data/prevent boot up, but obviously that doesn't retire the device or reset it to an OOBE state and prevents boot. Doing this in combination with a USB recovery stick that reimages to stock seemed to work, but the guarantees for data governance are still not technically there since its technically only encrypted until the image reapplies, and controls aren't there to guarantee the end-user does that. We were working with Co-pilot at the time, but it didn't seem to work properly in these areas at all. Trying to walk a end-user through a safe-mode/PE reimaging process remotely over the phone in a global environment is not ideal.
@examlabpractice
@examlabpractice 2 ай бұрын
Thanks for passing along this info for people!
@MatthewLCarter
@MatthewLCarter 2 ай бұрын
Do you know how to get a PowerShell script to do more than 100 items, if we have a lot of phones / devices that we want to wipe or retire or restart!?
@thethan3
@thethan3 2 ай бұрын
@MatthewLCarter I replied with a detailed answer, but my reply doesn't seem to be showing up at all. See my reply to John above about nuance with Intune. As for having powershell do this Advanced Toolmaking in a month of lunches covers this material. I expect my initial reply got filtered because of the powershell notation (percent symbol). Advanced functions with foreach should do what you want but risk manage it and use slice notation.
@JesseNena-yi5ph
@JesseNena-yi5ph Ай бұрын
I want to be a system admin/cloud administrator. My organization is using intune. What should I learn from your course? Do I need to learn Azure and intune or is it the same thing?
@examlabpractice
@examlabpractice Ай бұрын
Yes. I would recommend learning Azure and Intune. Remember all my Udemy courses are on sale right now at examlabpractice.com/courses
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