Thanks GE for posting this! I am not in a financial situation to repair or replace. This reset worked like a champ!

I could kiss whoever made this video right now. THANK YOU!!!! OMG A MILLION THANK YOU’S!!!

So glad to hear your terrific results, Gwen Scott!

September 2020, this procedure just saved me hours of my time. Our GE washer stopped agitating but everything else seemed to work. I was about to call customer service, but found this video. Pure magic and thank you GE for making this video.

THIS VIDEO WAS A LIFESAVER! I took my whole washing machine apart thinking that the pump was clogged. After seeing nothing obstructing it, I out it back together...FRUSTRATED! Then i found this video and all of the frustration went away! THANK YOU SO MUCH!!!!

Still works on washers 13 years after posting. Thank you ❤

Glad to hear you found our video, kcplus4563! We are happy our tips helped fix your issue!

Hi, Coolbreeze24 - We’re so happy to hear the good news!

My husband spent an hour trying to get our washer to spin. After watching this video, I had it working in 15 secs.. HAHA! Thank you!!

It works!!!! My washer is 21 years old and stopped with water in the bottom which I only noticed once I slopped water across my feet. I went to spin only and it drained but wouldn't spin. I bypassed my overworked husband, who happened to finally fall asleep, and went to KZfaq, followed these instructions from a similar video and it worked! So relieved!!!

When I read the instructions, "open and close 6 times in 12 seconds," I added "do the hokey pokey and you turn yourself around." But I tried it and it WORKED, and THAT'S what it's all about!

This worked like charm on my Whirlpool washer saving a service call. Directions were clear and easy to follow, thank you so much!

Hi, JJBAZZI. We’re happy to help. Please keep in mind, once you start lifting and lowering the lid, you must complete the cycle 6 times within 12 seconds. Be sure the lid is fully closed each time. When trying a new cycle, try resetting the water level to a different selection, ensure the speed selector switch is correctly positioned, and check the magnet or lid switch. If your symptoms persist, service may be needed. Appointments may be scheduled on our GE Appliances website. We hope our tips are helpful to you!

MrKennyearl - I am glad that we were able to help out! Thanks for letting us know it worked. Sheree with GE

I had just about given-up after watching SEVERAL videos and reading tons od forums on washing machine repairs with NO LUCK at all. I said a prayer (literally) over my machine, came back to watch more videos, and this was the next video on my monitor. I just knew this was going to work! I had already destroyed the door switch trying to "fix" my machine (Lol), so I installed a toggle switch and just flipped it from off to on 6 times. IT WORKS, AGAIN! THANK YOU SO MUCH!!!! And I thank God too!

Life saver, I just do not have the money for a technician or a new washer right now, so I came to KZfaq for help and stumbled across this video. This worked like a charm. Thank you so much.

Thought this was a troll but was pleasantly surprised to find this works in 2019

2020 UPDATE- this honestly works. I am so surprised it work. Thank you!

Thanks for sharing, Maidenist2 - we are happy to know your washer is back in action! Jill with GE

WermGut - You are very welcome. So glad we were able to help, even at 3:30 AM! Thanks for letting us know! Michelle with GE

Lisa, We are happy to hear our video helped you too! Have a great day!

Its 2021, just thought i'd let everyone know this works!!

Hi Nelson - Thanks so much for your great feedback. I’m so glad our advice was of help to you. Enjoy your trip to Yankeetown! Regards, Jill with GE

I’ve had a washer in my wash room for 3 years that would not spin at all. I would go wash every week. I woke up this morning and said I would go buy a new washer. Something told me to stop and look up my issue I came across this video and I tried it. Exactly how the video says. And it worked!!!!! It took me 3 years to simply google my issue. Do you know how happy I was this morning!! Thank you! Saved me money and time.

Great job, Becky! We are proud of you too and I am so glad that we could help out! I hope that you enjoy your GE washer for years to come! Sheree with GE

I literally just finished doing this for my Frigidaire washing machine. To my surprise it worked. I followed it step by step. Though instead of lifting and closing the lid 6 times I did it 10 times. Either way it worked flawlessly. I still have a deep freezer, a 55' TV and my dryer that I purchased in 2000 that's still running strong after moving from NYC to SC. Thank you much GE your products are AWESOME just as well as this advice!!!

Its 12/25/2019, Christmas day, and the washer wasn't spinning out. I found this video and fallowed the instructions very much to my surprise it worked. Thank you.

This video is GREAT!!! I've tried many times to reset. It was not successful in the beginning. Then I read all those successful comments. That gave me confidence. I had lifted the lid many times and felt the magnet does not strong enough to get reset. So I removed the magnet from the lid and put it together with the other magnet. It did not turn at all in the 1st or 2nd round then I move the magnet left, right, front and back many times. I can see it makes clockwise turn then counter clockwise turn. At least it can turn, I feel so good. Maybe 4 or 5 times later, it can fully spin. It's really really good. Thanks GE Appliances, you really make my day.

We are so glad this helped, orellana51! Happy washing!

Thank you, GE, for this extremely helpful video! I had my work uniforms in the wash when it decided to stop mid-cycle, and this information helped me get it working again! ❤️❤️

THANK YOU SO MUCH!! My washer I absolutely love stopped spinning. I literally was getting ready to walk out the door to go buy a new washer !You just saved me $800 +!!!

robinator - So glad the video helped resolve your issue. Thanks for sharing!

Stephany, We don't manufacture Whirlpool, but you could try this and see if it helps! If not, we recommend contacting Whirlpool and see if they can assist you further. Good luck!

Omg thank you thought I was going have to get a new washer and this saved me lol worked like a charm

Replaced the drive belt and rubber dampers and the lid switch. Washer wouldn’t spin or agitate. After many youtube videos I found yours. I should have found this first. Did as you instructed and the washer agitator and spin sprung to life! Thanks for a life saver.

Katie Artz, You are welcome! Thanks for letting us know the video resolved your issue.

You're welcome Nicholas! We are so happy to hear this video helped.

James G Hull - We appreciate you taking the time to give GE such positive feedback! I'm glad that it worked out. -Sheree with GE

Great video, I'm glad that I own a GE washing machine with a motor reset function. This brought my machine back to life and saved me several hundred dollars and hours of labor. Thank you so much. My machine isn't even the model show in the video.

Hi Kristine - I'm so glad to hear it worked! Thanks for sharing. Jill with GE

Worked perfect! I was afraid I was going to have to start taking my washer apart. I honestly wondered if there was a way to reset it but figured it was “low tech” it wouldn’t have an option for that. So, thank you for posting this video!

Thanks for the hint I'm glad that I was smart enough to not waste time and came straight to you tube for the answer. That's my trick to save time and head aches.

Hi MrEmems - Thank you for reaching out to us. I am happy to help. Yes, your model WPRE6150H0WT comes equipped with a HydroWave wash system. If your washer does not agitate or spin, please try these instuctions to reset your motor. I hope this video is of help to you. Thanks, Jill with GE

Washer stopped spinning, opened it up to find out that the belt had broken. Replaced the belt and started the washer again, no agitation or spinning. Stepped out to go shop for a new one when on my way to the store a friend sent me this video. Turned back around, got home , followed the instructions in the video and the washer started spinning again!! Thank you GE for saving me $$ and now time to buy some steak for my friend.

Hi, Dawn - We're glad to know your washer is working well, now!

Omg it worked! I was debating whether or not to replace the washer but I know it was draining but not spinning. This is so simple that it doesn't seem like it would work but it did! Awesome video

RadioClambake - Glad to hear it worked! Thanks for letting us know. - Michelle from GE

I was agitated that my washing machine wasn't agitating! I found this video quick the first two times that I had to reset and I was very relieved and stress free. I have now decided to look this video up in case it happens to me again and to tape a note on the washing machine. Thank you, for this very easy solution to fixing this problem. I have watched other videos and they go into everything from the motor to the connection to the barrel to just way too much stuff. Once again thank you and good job

Thank you!!!! My first ever washer repair. This plus a separate video on removing the front plate helped me fix my machine on the first try!!! Can do laundry again for first time in weeks. Cheers, GE Appliances!

Omg I was just about to buy a new one.... Amazing...

I just tried it and it worked.....it's 3:30 AM and I have no funds for stuff like this. I am sooooo unspeakably grateful!!! Many, many thanks to you!

I thank you from the bottom of my heart, our washer stopped spinning. And wouldn’t Spill the water out, I was so scared we had to get a new one, and right now , we don’t have any extra money for that, all it needed was to restart it, and it worked, my brother did just what it you said, Thank you

This worked like a charm!!! I feel llike Wonder Woman!!! Thank you!!!

Blown away!!! My washing machine hasn't been draining or spinning for a month now and first try using this video it worked!!! It took me all of 3 minutes and best of all it was free and I can wash clothes again with no problems!!

Thank you so much. I searched a long time to finally find this video. I cannot believe that this motor reset technique is NOWHERE in the troubleshooting section of the owners manual. From someone who does not have money to spare - thank you for saving me a hundred or more on a service call.

Another person who needed this to work at 2 AM! It still works in October of 2020!

Dude I can't believe this work!! But it did!!! No BS! I put my wallet back in my pocket. Thank you for real!!!!

This worked my mom thought she was going to have to buy a new washer machine but not any more🙂👍🏾

This video is awesome. I followed directions and my washer is working great. Took a short time to get it working. Thank you!

Thank you for this video! My washer is over 20 years old and this problem just started. I was so shocked when it fixed my problem! Thank you. Using this video in 2024

This worked for me! Thanks!

This fix sounded ridiculous but worked!! Thank you!

Thank you for this! This video just helped us revive and fix our washing machine! 2 women and we were able to unplug filter at bottom, clean out coins that were there and reset the machine. Thank you so much!

I want to thank you for this video. I followed the instructions and reset the motor on my GE washer. Such a relief. Thank you, Allan

Thank you for the tip I save my self a good 75 dlrs service call , my wife was already thinking on getting new one and i said , hold my beer and let me make a consultation with DR KZfaq 😁 and walaaaaaa more money for my beers 🍻

THANK YOU SO MUCH! I was just about to go buy a new washer!

I have no idea how this particular video came up first~ all I put in the search bar was "automatic washer won't spin", and this is actually my machine! have never needed any help with it previous to today; but this seems to have gotten it going again... Thanks Much!

I don’t have a GE washer machine but this worked for my machine. I finished a load and started another, it the stopped moving and the machine stopped working. I used this trick and it’s working again! Thank you so much for this

I love you so much right now!!! Thank you!!!

I would like to confirm this fix also works on Hotpoint washers! Thanks!!

I'm so happy to hear your issue is resolved, victorcristianonet. Thanks for letting us know! Jill with GE

Between this and the video about the suction hose, I think we've saved quite a bit of money! Works like a charm! Thank you!

Hi, Michaela Boers. We are happy to help. Please review our following link: www.geappliances.com/search/google/infobase/10013031.htm Be sure and let us know if we may be of further assistance. Thanks for your inquiry!

Kenmore high efficiency- do the above but after plugging in wait one minute and lift lid 14 times withing 15 seconds! Trial and error.

454Logan - Great to hear! Thanks for letting us know. Michelle with GE

This actually works and very helpful to reset the motor but one additional note for the audience; in my case had to remove stuck cloth in the drain pump. Just remove the drain tube attached to the pump to check if there is anything stuck. Now it works 💪 Thanks for the help fellow commentators and GE!

GE Stackable Washer/Dryer combo is the worst investment that I have ever made!!! THE WORST! !

Worked perfectly, thanks! Gotta love KZfaq and the internet, just saved me a bunch of $$, thanks!

Fantastic. No other "how-to" video mentioned re-setting the motor. I replaced a frayed belt & still nothing happened . Then I saw this video, followed the instructions & TA-DA...worked perfect ! Many, many thanks !

MY WASHER STOPPED WORKING WHEN A STORM CAUSED THE POWER TO GO IN AND OUT! I WAS DEVASTATED...BUT THIS ACTUALLY WORKED!! I CAN NOT THANK YOU ENOUGH!!

1. Unplug the washing machine for approx 1 minute and plug it back in. 2. You have 30 seconds to lift and close the lid 6 within 12 seconds ( you only need to lift the lid >2 inches ) 3. Run a small load without placing clothes in the unit and if it fills and starts agitating you may start placing clothes in the washing machine during this small load cycle. 4. if it doesn't agitate during that small load run call for service. Also if this happends again you should call for service. 5. your welcome

1. Power down the unit by unplugging the washer from the outlet. 2. Wait approximately 1 minute and plug the washer back into the outlet. 3. You now have 30 seconds after the unit is powered up to lift and lower the lid 6 times. Once you start lifting and lowering the lid, you must complete the cycle 6 times within 12 seconds. 1-800-GE-CARES (1-800-432-2737

OMG, I have a Kenmore washer and this worked! I was about to spend $85 hours an hour for a handyman, and this fix took about 2 minutes. Just ran a quick spin cycle and It ran like a champ!!! YAY, KZfaq FIXIT VIDEOS!!!

Hi, I've had this washer since November 2005 and had no problems until tonight...New Years Eve!! It would not spin no matter what. I followed your instructions regarding the three steps to reset the motor and just like that, it's working again!! Thank you GE & Happy New Year!!

My old GE washer did not have a computer that caused my washer to fail after just a few years and it lasted 25 years. It seems really stupid of GE to put a computer in the washer at all... oh wait... it is not stupid, It would appear that GE expected the washer to break, that is why they put this secret back door code in the washer that allows anyone who knows it to unlock the motor and use the equipment they bought. It reminds me of the "up up down down left right left right B A Start" of the old Nintendo cheat codes. Those who knew them could get unlimited lives. Those who didn't were just out of luck. If GE really wanted their customers to have a reset option why not just put a big red "RESET" button on the front of the machine???

When you said 6 times within 12 sec idk if I can believe this

2023 - My washer stop spinning but everything else worked. Followed the instruction and it worked! Every manufacturer should do video like this. Thanks GE

Thanks for the help! We just bought this washer off market place not even a month ago and it suddenly stopped spinning. After listing the examples of what could have cause it to stop I kept my fingers crossed that this would work and it did!

i started laughing when she said to lift and lower the lid 6 times...am i being punked? or does this really work?

I've done this several times and still won't spin! give me my money back this machine is crap!

Exactly what we want to hear! Thanks for letting us know that you were able to reset your washer, and get it up and running again. Sheree with GE.

Oh my gosh, it worked I was watching another video, drained my water, pulled out the dryer and was about to get my tools Thank you!!!

I have an older GE washer from 2000, and it was agitating, but not spinning, and this still worked! Thanks!

I just tried this on my hand me down Inglish washing machine that is about mmmmm......15 years old maybe? IT WORKS!!!Praise the Lord for this youtube video!!

Thanks for the information! Our washer stopped spinning today and was thinking I had to start repairing it or have it serviced, but with this simple fix, all was ok.

Tonya Lightfoot, thanks for contacting GE with your concerns. Please try the steps in the KZfaq video on resetting the washer motor. Also try resetting the water level up or down to ensure that the switch is not stuck. Then you can also try moving the speed selector switch to make sure it is on a secure position and not stuck in the middle of one. If these suggestions don't work please contact our GE Consumer Service for a trained technician to diagnose the problem. Sheree with GE

You are my new best friend!!!! You just saved me many tears and much vexation!!!

I thought it was my lid switch, followed your instructions, now my washer is working, thanks a lot, saved me some money.

Too many heavy towels stopped mine from working. This fix still works till this day!! Thanks for sharing this helpful video!!!

I checked every circuit, nothing wrong, tried this, now it works. Awesome!