This man is the Bob Ross of washer repair. Thank you!

Steve, this was a perfect video! So easy to follow! I was able to fix my washer on my own with my husband and sons looking over my shoulder asking if I needed any help! Nope! This woman has got it handled! Thanks for your help!

Thank you so much. Just saved my bacon. My wife was about to go buy a new wash machine. I asked for a few hours to work on it and look into the error some more. I came across this video and literally watched it as I worked on the machine. A call to Sears Scratch and Dent and $72 for new pump assembly and the wash machine is running like a champ. I took apart the old pump assembly and noticed immediately a busted impeller and surrounding shaft seal was nearly non existent. I am fairly handy but have never worked on wash machine before in my life, and this was a cake walk. You rock and made me look like a superstar!

Steve, you are my hero and my unofficial virtual husband. I watched your video after diagnosing the problem. I ordered the pump from Amazon yesterday morning, it arrived in 7 hours! Thanks to your excellent guidance, I was able to fix my machine and restore it to it's former silent grace in time to do 2 loads of laundry before midnight. I feel empowered and clean!

I have never fixed anything before, and was really nervous I'd have to call out a technician when my washing machine broke last week. After watching some videos, I suspected it was the drain pump, so I used this video to replace it with a drain pump I ordered from Amazon. I'm pleased to say I got it right on the first try, and my washing machine is working again. Thank you!!!

I received the part from Amazon yesterday & I am going to follow his instructions on replacing the part. He is so specific & clear with the steps. I have every confidence I can do it. You can still teach this old bird some new tricks!!

Oh man, I can’t thank you enough for the detail in this video. I was able to follow along and change the pump without calling a repairman. I tried looking at other videos and was confused because they left out steps. This was perfect!!!

THANK YOU! I am only a little bit handy, and usually avoid repair tasks that involve both electricity and water. But these clear, concise instructions gave me the confidence to try. And it worked like a charm! It took me less than an hour to replace this part, which cost $26, on my ~15 year old Kenmore washer. Compare that to calling a repairman or buying a new unit...THANKS AGAIN!

This video walls you through step by step for anyone who has never done any type of repair.. you are an excellent instructor thank you for your service

Thank you so much! As a single mom I don’t have a lot of money to pay for someone to fix everything that breaks. This saved me a ton of money and I was able to do it myself.

THANK YOU, THANK YOU! Draining problem and SUD and Error 21, Kenmore Elite He5t (these have been GREAT, BTW). I removed the drain pump just like you said (3 min), and after cleaning the trap, found a NYLON CORD and a METAL...something, wrapped around the pump propeller shaft. Removed them and...IT WORKS AGAIN!!!! Thank you, AGAIN! Draining the water was the hardest part!

Thanks guys. Almost 6 years later people are still finding value in your video. Good stuff.

Cant thank you enough! We have twins and a lot of laundry. Cleaned the filter in and back together and working in 30 min.

This video just saved me $300. Part of a zipper pull got caught in my pump, an elastic with a metal emblem attached, and it was making a terrible racket. After a bit of a diagnosis and watching this video, I was able to take out my pump and remove the thingy. Woot! Thanks so much.

This video was so helpful. Worked just as Steve the mechanic demonstrated. Our Washer - about 10 years old - had a ton of stuff in the "button " trap and the pump impeller was stopped by a eyeglass cleaning cloth wrapped around the impeller axle. It worked fine after that, but if it "goes" , I now know how to replace it with a new pump. Wish I could show you a photo of the junk, nuts, bolts, paper clips, pins, lots of coins, screws, bamboo skewers... unbelievable. Plus one dryer sheet and the offending microfiber lens cloth.

Just replaced the pump with one I bought on Amazon. Your video was perfect. It took 5 minutes and I'm not experienced at all. Thank you!

The pump cost $130 but you saved $250 in labor and $100 service call. Widowed and on fixed income. Thank You

Thanks Steve! Your demo saved me so much time and frustration. you made it easy for me to fix my washer and save my wife's sanity.

This is exactly what I was looking for. All the other videos had other types of mounting for the pump. You kept me from turning over my machine to get the pump out!

Brilliant! Thanks to this video, I bought the part for $115, and installed it myself in 15 minutes. With 6 kids, any day without a washing machine is a potential disaster, especially a weekend.

Thank you so much for this. The repair guy wanted 400.00 plus part cost. I fixed it with your help for 37.00

Thank you. I knew most of this going into the repair, but it's nice to have all the information in one place and presented with such clarity.

Thanks a lot, Steve. I was able to change washer pump with the help of your video after buying the required part on Amazon. I love it when folks like you share wealth of information in a descriptive way. There is no reason at all for anyone to hire appliance repair guy to change washer pump after watching this video. If I can do it then anyone can! Along with saving a lot of bucks by not hiring appliance repair guy, knowledge that I learnt through this video can be used again to change pump as needed.

Good stuff, ty... The first two minutes of your vid saved my friend a lot of trouble of buying a new machine!

Had to replace this a few years ago, just after buying the &%$. All I could remember is how easy it was, now I got to do it again and couldn't remember how I did it so easy, so I start from the back panel. Took a break to keep myself from taking the sawzall to it and punched Google up with a "how do I" question and your video was at the top of the list, just the way I now remember doing it. Great video, probably saved me from buying a new one - thanks for bailing me out.

Thank you very much. This helped me fix my mother in-law washer. I didn't buy a new pump but had to clean out the drains from pillow stuffing.

Thank you, your video was very helpful. All I had to do was empty the filter, run the machine empty, then empty it again. Hadn't done it in 12 years and with 3 kids playing lots of sports, we got our moneys worth out of that Maytag. From now on, I'll empty the filter annually.

Very good detail on showing the pump replacement. Took about 20 minutes and the pump is nice and quiet now. I found one on Ebay for $47. On my Maytag 2000 series washer one clamp was the pressure clamp that I could re-use, but one was a pressed on crimp clamp that I replaced with a stainless hose clamp. Very easy fix to save a bunch of money. Thanks

This was so helpful. I had taken off the pump previously with another instructive video, and this explanation was so much easier, thank you! The machine is working great now except there the buzzing/humming of the pump is rhythmic vs constant. I don't care as long as its (relatively) normal. Or maybe I just don't remember what it sounded like when it was working properly. I will recommend your videos to ANY I have found else where! Thank you thank thank you!

Great how-to vid. If additional info is helpful? * Stackable, you don't need to tilt it back. Just get a extension bit for the 1/4 driver. I use a drill. Save the hose clamps, always useful. Save the gasket on the large item filter. Usually need one of those b4 the pump goes out. Last, if your pump took a trump... Your washer is full of water. Use a funnel to a bucket (gallon size) and drain that way. Once again, great vid! Followed it & was done fast. Just some little adds if anyone's interested 👋

Thank you so much. I would have never attempted this without this video and with a new $25 pump we are back and working again with our 10 year old washer. Talk about a huge stress reliever.

Great video - I just had to do this on my Whirlpool (original 9 year old pump had gotten very noisy). Did anyone else notice that Steve forgot to put the second clamp back on? The PartSelect videos are very helpful. Thank you Paul

Really appreciate your video and the other one on the water temp sensor. Both items were easily repaired by following your videos; it turns out that the filter had caught quarters, dimes and pennies, plus broken up ball point pen remnants. Thankfully, the impeller was still in decent shape! I could see the temp sensor plug hanging down in back, no doubt that was causing the fault code... but I couldn't see the receptacle. So, off came the back, the plug was easily re-attached and it also gave me the opportunity to check the belt for wear. For a 10 year old washer, it's holding up fine. Thanks again, Steve!

Thanks for this "Quick 'n' Dirty" tutorial. I've watched the repair man do this, but you are Johnny on the spot. Quick tools list, then a concise tutorial. Five stars!

I just changed the pump on my washer. I had ordered the pump for my whirlpool washer from Sears Parts Direct. No hose clamps came with it so I had to purchase them separately. With the use of this video it was a simple change over. If you have ever replaced a radiator hose you can do this. The only problem I had was to get the black rubber locking piece to lock back into place to hold the pump in its position. After a lot of struggle I noticed the new rubber piece and the old rubber piece are different, as the old one has a groove cut into its edge to accept the lock which protrudes out from inside the hole where it fits down inside the cabinet. I exchanged the two rubber pieces and put the pump back into place with the old rubber piece attached and then was able to lock the pump back into place. A large flat screw diver was used to push in from the side while the pump was pulled to the left. Without this video I would probably have had a much harder time with this. Thanks.

Your video was phenomenal, my mom and I were able to fix our washing machine in 15 minutes! You rock! 5 stars!!!

We didn't need a new pump, but it helped me take it apart and clean out my pump (not not the filter, I kept that pretty clean). It works again!!!

Thank you Steve - crystal-clear instructions how to replace our washer drain pump/motor. We ordered a replacement from PartSelect, the site you mention.

My pump install went exactly how the video instructed. Great instructions.

Exactly what I needed. Got mine fixed in about 10 minutes time. Thanks!

I just wanna thank you for posting this video, so far the only problem I found was some change in the area where the drain plug is but with out seeing this video I would've never known how to access it, people can say what they want about KZfaq and the Internet in general but it's a good thing when it saves you a few hundred bucks on a service call!!

Great video..replaced my pump in 10 minutes...washer works great again. and is a lot less noisy.. I got 7 years out of the old pump....funny we never knew about the drain filter pull out ...seems like the manual would tell you to clean it out every so often..

Thank you for post this, I was in the process of sending a washer the scrap, and needed a way to empty the water stuck in it. I know the added weight would've been awesome, but it's not honest, and too difficult to lift into the truck.

Did this today after watching the video and it was so easy! Saved me a lot of time and money for sure. Thank you.

Thank you!! I just replaced the pump on my duet in less than 10 minutes. It was so easy!!!!

Glad I found this video! You saved me from getting a new washer. :)

This Steve is a great teacher!!!!! We fixed our washer!!! Thanks Steve!!!

Thank you, you made it simple to veiw and inspired me as a single mother that I am capable of doing it myself! 💙🧡💚 SUCCESS!!!

Thanks for a great video, it made replacing my water pump easy and everything works great.

Well I cleaned out the drainage filter, like you demonstrated and that did not work. I just bought the drainage pump on Amazon for $33.00, Whirlpool price $128. Looks like there has been great success with this video Steve. Fingers crossed for me!

OMG Thank you so much. You have saved me so much money and time. I had my washer fixed in about 30 mins. THANK YOU SO SO MUCH awesome.

Awesome video. Easy to follow, straight to the point, absolutely accurate. Saved me $$, time, and headache - resolved my drain pump issue. Thanks!

This dude just saved me $200. Thank you for the video!

This is the second time I’ve had to replace my washer pump and this video has been a great guide both times!

Great video but you didn't show how to remove the pump away from the debri collector. If this helps others ; to remove the pump from the collector, disconnect the accessory plug (mentioned in the above video) near the top of the water pump, this then allows the removal of the small plastic shield that covers the small water pump motor. Once done, you'll find that by removing the plastic shield, you'll see if you look around the 11 o'clock position (if the top of the water pump is 12 o'clock) a small flexible piece of nylon plastic on the collar (much like a dividing board) that requires upward pressure to allow turning of the water pump collar counterclockwise for removal from the debri collector. Once done a quick inspection will reveal any problems associated with the performance of the propeller. I found that after pulling out the spindle from my pump motor (keep in mind it required a good tug) it was full of a black mushy grunge that was impeding the propellers performance.

Thank you so much for making this easy to understand and follow. I have no experience with these kinds of things and I was able to figure it out

I watched this video and I did it! First time ever doing anything myself on my washer! Thank you! 😊

Thank you!! This saved us over $350 and was very easy to do!!! Much appreciated.

Thank you for this video I took out the drain pump and found a small eyeglass cloth clogging one of the ports. Reinstalled and all is working well A new drain pump can be purchased for around 140.00 on line The several appliance repair companies I called were booked for two weeks out.

We got a hand me down washer from some family, and this was all that was wrong with it. One man's trash right? Thanks for the video! Ordered the part over the weekend, and I'm plugging it in today.

This was SO useful. I just finished installing the new pump, and there's a load of laundry already running.

This video is gonna save me nearly $300.

I appreciate your easy to understand example. I was able to replace my pump and use my washing machine

Ok, the appliance repair person who came out pulled the panel off without lifting the washer (it has a dryer stacked on it). He looked and looked. His diagnosis was ripping everything out of the small space the units are in and taking the bathroom door off to move the unit into the living room to work on it. It was to take an entire day and two men. Now I know why my home warranty denied the coverage. It wasn’t needed as the repairman wrote it up. This is something I can handle with my little tool kit. I probably won’t even break nail. Thank you.

Also - excellent video quality; thank you for the close-up shot of the rubber mount.

Nice. I was unsure of how to release the pump from the machine. That was easy. Thanks for the help.

Great straight forward video instruction Steve. It made my installation last night easy knowing what to expect ahead of time!!

A new pump is about $135 including shipping. Wow. I probably would have paid a service guy $450 for this repair....or more. KZfaq AND this guy are GREAT. How did the world survive not having technology like this in the past? Haha. It's a rhetorical question.

Awesome video I found an old piece of baby jewelry in my filter from years ago! My filter was in the middle not the bottom part so I didn’t even have to prop it up but the video was so simple to follow I was able to figure out my model is a little different and still do the job

Take that filter out and clean it, including the black gasket, inspect for integrity before replacing. Look inside the filter chamber and clean what you can in there as well. If there is no leak, try a test run before replacing the filter. You might not need to replace the pump. Just a consideration.

Check the filter before replacing the pump. If you start getting F 02 code and pausing and restarting the cycle finishes the load then it is probably just the filter starting to clog. Just clean the lint and debris out of the plastic filter/strainer body and clean around the gasket to get a good seal.

Awesome! We have the Kenmore/Whirlpool product and this was great! Sears/Kenmore offers no information on how or where this catch was located or to even check it first in their trouble shooting guide. Sears has no mention of this feature/device. Your tip on catching the water was very helpful; based on my last experience with an older coin/button catch that had to be completely removed letting the water drain everywhere. Sears was not much help other than giving us the Whirlpool model number, which when searched your video came up. The Sears Model W10117770A/ 11047561603 button catch was clogged with coins, screws and a bunch of lint. Don't need parts, yet, but when we do the order is going to PartSelect.com. Thank You! Ed A.

Thank you for the video! I just fixed my washer on my own (with your help)!

Steve our Duet has the pump more towards that back. I found it best to remove the back panel to get access. Thank Y ou.

Thank you. I replaced mine using your video.

I echo the sentiment. This was quite easy to follow and I am up and washing again. Thanks!

Perfect instruction, thank you, and a real blessing. God bless you

Straight to the point! I like!!! Thank you!!

Great how to video. You made it look so simple. I'll get my wife on it first thing in the morning. :) Really tho. Thanks for showing us how to replace that pump. Ours went bad we believe and just ordered the part. I'll let you know how it turns out! :)

Thanks! I never use tools and I was able to do this, by watching your video. I even got the part for 1/2 the price of sears, on amazon!

Personally, I would use the old clamp rather than the one provided. The old ones unless rusted should be ok to use...and preferable. It's the same thing in the hoses on your car radiator and other items.

I like how the washer was one that had been used. Scuff marks, water in the system. Just like you see at home.

Steve, this video assumes the pump is dead. In my case, last year, the repairman came with a new pump. He removed the old pump and I thought I would take it. While he was getting the new pump out, I played with the old one and found something lodged in the impeller, freed it up. That was the problem! He installed the new pump anyway, but I would not have let him do that had I been the one paying for that new (and quite pricey) little pump! On the Maytag 3000 series, the pump motor and impeller are replaceable w/o swapping out the entire pump and filter assembly. I do not know if this is the case for the model you are working on, but at the prices they charge for parts - why replace a filter trap if it isn't broken? Other wise a pretty good video. You might get Parts Select to buy a camera you can mount on your forehead so we can see what you are seeing (in addition to the regular camera showing the larger area - then edit the bits together as appropriate.

Thanks for the video. I thought cleaning the trap would do the trick but when I pulled the pump and saw that the impeller was loose, off to Sears I went and 20 minutes later I'm doing a short cycle to rinse the clothes that I was washing when it went T.U..

Thanks! You helped me fix my in-law's washer and save them about $150.00

yes let me easily prop up the washing machine when the dryer is stacked on top :) I just messed with the panel enough that it comes off without lifting it up now lol basically sits on the floor.

Why replace the wire hose clamp with the worm gear hose clamp? Worm gear clamps are a pita to use in tight spaces.

Video says its a Whirlpool but washer is a Kenmore HE 2 plus. I have this washer.

Great video. On my Whirlpool Duet washer the 2nd drain clamp (out to the sewer) is a permanent-type clamp and I'm not sure how to remove it without breaking it? The impeller isn't moving (stuck my finger in there) so there must be something wedged in there as I assume it's supposed to spin freely?

Great video. Made my repairs extremely easy.

Do these pumps make any noises prior to them failing? I think my water pump is louder these days than it used to be. And its an older Duet washer which I have had to work on before. Also does anyone know what the average usable lifespan is for these drain pumps?

Why replace the spring clamp with a clamp that is more difficult to use in tight spaces?

Ready to buy a Whirlpool washing machine. Should I buy a pump in advance considering the life of the pump?

Thanks for your help Steve!

Pls can you do video of fridge and dispenser not using compressor and refrigerant to cool

Video was very helpful. Thank you very much.

At last - a good practical demonstration!

Thanks for helping me save loads of money :-)

Thanks Steve!!! I learned a lot!

my washer wouldn't empty I drained the water and all I say was 1 penny. I have seen that before but it would not empty. So I took off the pump and hooked 110 to it and it worked so I don't know what to think