Christina Eddy what or where do you find the part number to order??

Laurie Fylstra I think that's 1/2 of what I paid.

No problem.

No problem :-)

You all probably dont care at all but does someone know a way to get back into an Instagram account? I was stupid forgot my login password. I would love any tricks you can offer me.

@Kole Fabian Instablaster =)

@Danny Rafael i really appreciate your reply. I found the site through google and Im in the hacking process now. Looks like it's gonna take a while so I will get back to you later when my account password hopefully is recovered.

@Danny Rafael it worked and I finally got access to my account again. Im so happy:D Thank you so much, you really help me out !

@Kole Fabian no problem :)

No problem! Good luck with your washer.

where exactly is this safety switch, and can you elaborate on the Air Lock?

Jennifer Sandrowski Figured I'd answer since I know what they're talking about. There is a metal push switch near the bottom right of the washer, the service panel pushes against it when it's in place and closes the switch. However I haven't found any response from it being open or closed when in normal operation. The washer is aware that the service panel has been removed though. And regarding the air lock, theres a short tube that connects from the bottom of the wash tub to behind the filter as shown in the video. The tube isn't visible. I guess it can get an air bubble in it which can potentially cause the pump to not function even though the impeller isn't stuck, the pump is in working order and the drain line isn't clogged anywhere. I've never experienced an air lock though.

Brilliant! This should be in every video ... trapped air was the issue for me (after cleaning out the trap) as well! Thank you, thank you..

No problem.

I know it's been a few years since you posted this answer. But I'm going to give your suggestion a try. At this point in time, I have tested the drain pump motor. And it is fine. It tested at 12.3 ohms (which is correct) and the impeller spins as it should with no side-to-side wobble and no grinding noises. I can even hear it running smoothly during the drain cycle only to stop when the F-21 error rears its ugly head. And though cleaning the filter/trap and/or replacing the motor fixes this problem for most - for me it hasn't. I also checked the hose that leads away from the pump to my drain. And it too is clear and open. I am 99% certain the problem is as you have described - something is stuck right at the point where the hose connects to the main tank - likely at the stop ball. I have found out that it's actually called an Eco ball. And it's designed to float as the machine starts filling, thereby isolating the old drain water - still in the hose and pump - from the clean water in the wash tank. That blockage is likely causing a "fluid-lock" that creates so much back pressure, it keeps the pump from draining the water. I did clean the filter/trap and the lower portion of the hose. But I did not think to remove it and check the upper portion. Thanks for the tip! I'm pretty certain that's my problem. 🤓😎🤠

@@rvalens2 I still remember it was a real pain. It took me a week to find something made of foam that made it thru and ended up there. I was getting ready to buy a new one and thank God it is still working fine after all these years. I probably still have the photos I took as I was working on it because normally I have parts left or hoses not connected 😀

I replaced it with no issues. Thank You. You saved me a lot of money. I have the same exact model that you have

Start another cycle and when the door releases like it always does at the very beginning of a cycle open the door.

Paul Feng You should be getting an error code and it's weird that you're not. Can you get it to spin when you put it on drain/spin with an empty washer? If the drum is turning (slowly) but you don't hear the drain pump going then it's probably the pump. If the whole machine just cuts out and doesn't do ANYTHING it might be something else. I'd hate to tell you it's the pump, you go on amazon and get one for

And - that was my problem. I separated the motor from the filter housing and found a 1.5 ' sliver of a broken pencil stuck. Put it back together and everything is AOK

I had EXACTLY the same problem. I almost always have a pencil in my pocket.

+Tom Christensen Check to make sure that the drain lines are clear, flush them with hose. Put an Ohm meter on pin 1 and 2 of the drain motor and look for resistance (maybe 12.3 ohms). If Zero or One then your motor is bad.

+James Poag Although if you hear the motor spinning, it's probably a clogged line.

+Jen Struk On Amazon.com my part was 'Whirlpool W10130913 Water Pump for Washer', but you should go to searspartsdirect.com and enter your washer model in to be sure to get the lastest (correct) part.

***** One of the hoses is leaking? Or do you mean you separated the pump (gray) from the housing (white)? I haven't tried separating them, but if it's not as tight as it should be you might want to silicone caulk the joint when you put it back together. Be sure to let it cure.

I tried a few more times and finally got, the o-ring wasn't seating correctly after twisting the pump into the locked position.

+Michelle Pilcher No, see if you can wash it out. Also, see if you can't rinse your drain lines to make sure it's not clogged. It's probably just rotting softener.

+James Poag Its just sludge from my hubby's filthy work clothes...I just wanted to make sure it wasn't some kind of lubricant for the impeller or something. Thank you so much!

W10130913 For the machine in the video. You should also be able to get a parts list from your washer model on the partsdr.com site.

I didn't find the motor sold separately, but it does seem like it's possible to remove the motor from the assembly. Make sure the seal is good if you replace only the motor.

James Poag did moms machine work better after that? and how hard was it to get the rubber foot in?