Thank you for mentioning the texting aspect. I ALWAYS notify the customer if the trip is going to be multiple pickups and drop offs because when I was a customer for years and I would watch the drivers going every direction except my home and I didn't figure out that they were picking up other orders until I saw the app from the other side. If you simply explain to the customer that you have multiple stops to make or that their order is being delayed, they will see your effort. Take a page out of the corporate email bible and ALWAYS end your messages with "Thank you!" - emails that end in "thank you" are 50% more likely to get a response. If a customer hands you a tiny cash tip at the drop do NOT look disappointed. Say Thank you emphatically and show them that it means something to you (even if the amount is insulting) I have had cash tippers ADD ON additional tip in the app after the drop off just because I was grateful and made it seem like they were really helping me out. You gotta stroke their egos a little and make them feel like they are a good person because when they get that little hit of dopamine they will want to show you how great a person they are 😂 it's all psychology. If they have a funny statue or decoration in their yard or on their door tell them how cool it is. 😎 you gotta engratiate yourself with them every way you can.

I can't stress enough how texting your customer after picking up their food has lead to a increase in tips for me. It takes all of 30 seconds and I personalize it by using their name.Believe it or not people like this personal touch.

As the owner of an independent pizzeria with a delivery staff, and who also just recently started using Uber Eats for out of our area deliveries, I have to tell you that this is all fantastic advice!! Not only do these suggestions help the driver get better tips, it helps the restaurants you're delivering for as well. We could have the best pizza in our area but one not so great experience with the delivery person could potentially keep that customer from ordering from us again. So thank you for making this video!!

I dont wait in line.I go to the front and tell them I'm from uber.

I enjoy driving for UBerEats because not only it’s fun but I feel safe having that feature that your family can track your whereabouts and the customers can track when their food left the restaurant and when we are arriving to their house. Having delivery bags are really helpful and a must. I got complimented by a restaurant, and the customers like that too. This video is really helpful and you gained a subscriber.

I provide a small bag of 2-5 mints with a personal note that includes the customer’s name. 2) Communicate through the app any changes to their order. 3) I communicate that “I am on my way” upon picking up the order. 4) When handing items over to the customer, I address them by name and try to compliment the person in some way. (I.e “I like your name” or “beautiful home” or “Thank you for the detailed instructions to find your home” 5) I send a note via the app thanking the customer for the order and a smiley face. My tips are over half my base pay.

I've been an Uber driver for about a year and I love delivering for ubereats...this was probably one of the best videos I seen anybody post about the subject. Thanks for the information.

UBER Eats should pay drivers for the trip to the restaurant and a minimum tip should be included as part of the fee for the service. I tip 'em all...personality or not...I'm not paying to be entertained I'm paying for a delivery service.

I'm a rideshare driver but have never done Ubereats. This is the best video on it I have seen thus far--especially the advice of texting to get a tip. And as for that Uber chime at 1:45, I both love and hate the sound of it. Every Driver knows what I mean.

I also use pre-typed messages but always as I start the trip (your order is on its way, thanks for waiting and for using uber eats). Just in case they have been waiting already or it took a while in the restaurant. I'm just not very personable, sometimes socially awkward but polite and courteous. I just don't know what else they expect besides an efficient informed delivery.

I’ve done this and I get a tip with every delivery. It’s called common courtesy.

I have been so nervous about signing up for uber eats but this video has made me less nervous. Thank you for the detail and the helpful hints. So far all your videos have been super helpful. Thank you for posting them and please keep them coming.

Most helpful one I have seen yet. I am getting ready today to make my first delivery ! Many thanks!

Excellent advice, if I could just add one thing: take advantage of every opportunity to address the customer by their name; example: I am on my way JANE! Traffic is heavy, I may arrive a little late JOHN. It personalizes the transaction, customers appreciate it when you use their name.

Very professional indeed. The whole point is to show customer service and that is exactly what you do. That is amazing!

I’m looking into working for uber eats and your video was super helpful to learn how to work smarter and not harder to make the most $$. thanks for your advice!!

I just signed up for Uber Eats and this was a very informative video, thank you 😊

This stuff really helps me get not only tips, but bigger tips. Thank you so much man. I made 109.49$ yesterday on postmates.

I have been ubering for almost 2 years. Tips are the biggest income. Your points are great. I sit in a Fred Meyer parking lot that is in the middle of a lot of restaurants. I've tried waiting elsewhere with not nearly as much success. Dress well! I do this because I wouldn't want my food delivered by someone with bad hygiene! Clean up your car also. Be polite and say something (sincerely) like "have a good day!". If there is a dog or kid, mention that they are adorable, if appropriate. Don't deliver in a car that has been smoked in. Hot and cool bags are essential! I have well over 1,000 runs (very part-time) with a 100% customer satisfaction rating. And remember- tips are where the $$$ is!

That was a stellar tutorial , I’m about to start doing Uber/Lyft/ Uber Eats this week ! Very helpful & valuable tips !

First of all, you never wait in line. You go to the front right away and inform them you are picking up the Uber Eats. Other than that, pretty helpful.

Just started driving with Uber Eats, i'll try the copy/paste note after delivery, i'll let you know how it goes. Thanks for the tips!

One excellent book to read “How to win friends and influence people”

Remember your your own boss until they deactivate your account 😆.

This is so true, especially about the tipping thing

Thanks for the tips on getting tips but unfortunately I am in Australia where the culture of tipping is almost non existent..British roots I guess 😆

I’ve had 99.9% of shitty Uber eats drivers. I still tip (because I have morals to an extent), but that presentable .01% that we do get, I’m happy to leave them with a tip, and it encourages me to tip the drivers. I recently got laid off from local 66 for a month and want to give this a shot for supplemental income aside from unemployment. Thanks for the video.

0:19 - only paid from restaurant 2 customer's home. 0:36 - customer ordered from closest restaurant from them. 1:47 - accept or deny order 5:18 - delivery bag 2 keep things hot or cooler 2 keep things cold.

I've been upset at ubereats ... I signed up a year ago I had 1.5-1.8 boosts & in my suburban area. It really paid off, plus I was getting over 50% tips.... but a month ago they took away all boosts & most quests! I have a 100% rating too. 😡 I feel like ubereats doesn't care about their drivers. Anyway, your video was extremely helpful & gave me really helpful advice I'll try next time I go out. I like delivering food much more than people :) New subscriber here!!!

You is right about that on communication with customer! I been sending text messages before I leave restaurant.. Great video! I just subscribed to you !

I have ordered Uber Eats, let's say about 30 times over the last year I have only received one text post delivery. I had already tipped her already and it was the second time I had her for a delivery person. She was the bomb. Wish I could have her every time. On the other hand I had one horrible guy yelling at me about the entrance to my complex. He got lost despite my detailed instructions and was talking loudly over me as I was trying to help him. I did tip him despite, just a smaller amount. I am such an empath......it's tough out here.

Hey Jason thanks man for the "tip" for more tips. I made £20 or $26in tips in my 1st 2 days of being an Uber eats driver in the UK! Just with your card and tic tac idea, WoW! The hotel tictac pillow bags cost £9.99 for 100 X 4 in a pack from eBay, just like yours and I got a 100 almost free cards printed for just £2.85, I've run out of tic-tacs so I'll order some more. Just like you said the trick to this is you have to get them excited about tipping! It WORKS!!!

Very informative, I will now implement more texting from here on out. I've gotten many tips by showing that I care about the food through the use of insulated bags, and if it's hot out have the AC on in front of the drinks.

Your voice is so relaxing 😊

Thank you for this video.once i had a truck i was doing money via Easymove app by moving peoples item.A day could make $500, but got tired and solf my truck.Now with my toyota camry i so uber,doordash and recently signed with MurmurCars to make money by driving and advertising on my car. Loved this gig.They just pay me to advertise on my car while i am doong Uber and Doordash. Highly recommend to combine your gig with MurmurCars and get paid for advertising.

These things may be correct in your market but not every market. Like for McDonald's we have separate areas we go to and say we are there to pick up UberEats and also it dings McDonald's when we arrive letting them know we are there here. So we do not have to wait in line. Most times the order is ready for us when we walk in or just a few minutes after we do here. You are so right about seeing the customer side of things too. It does help to even just explain what they may have questions about. Instead of saying well I am not a customer so I do not know to them. I agree with you in being professional. There are some drivers out there who think just because they have a job with a little freedom as an independent contractor that they can do what they want and throw customer service out the window. I enjoyed the video and gave you a thumbs up as well plus you gave a lot of helpful info too. Have an amazing blessed day!

Great advice on leaving a text after the delivery, awesome video!

I learned these things...it took alot of trial and error ... about 3 weeks to figure out my nitch

Your video was the best ! I’m a Uber eats deliver on bike . I’ve received 6$ in tips in total from all customers yesterday but now I know more strategies thank you !

I have just registered for uber eat here in the UK, document pending approval, I'm glad I watched this video and I'm looking forward to it , I will remember your advice . Thanks again

Great video man. Keep up the good work

Also, don't take double orders!!! They don't pay double pick-up fees even though you get two orders and the customer pays a pickup fee. They are a waste of gas especially if they are within 2 miles and both apartment buildings. I never get tipped on double orders Because the customer has to wait if the first person is late answering a door or is not there.

I drive for postmates and doordash and never text people unless I have an issue, and my tips are usually 10-15 bucks cause Im fast and accurate! I dont waste time texting people, I just drive and get there asap with HOT food fast!

I would recomend using electrical bike. Work in a small high income town. The town I usually work in has everything is within 3-10 min no more than 4 miles away I get tips 90% of the time. Clean your hands before and after you touch the food. Make sure costumers and restraunt employees see that you cleaned your hands and have gloves on. Never touch your face or mask while handling food. If you work in a small town you will know every costumers name and address in a couple weeks. 90% of the time its the same people .I dont even look at gps while delivering because alredy know the costumers. You will get tips most of the time this way.

Thank you for this video. You gave some very good information. Most of the videos are about how much I made, unlike yours on how to make more. I subscribed, looking forward to watching more of your videos

Thank you for the tips. You are very clear and thorough!

Great video thanks. I just started delivery. I’m in the minority but I will use this tips to get from 97-99%!!

I am doing uber eats right now in Australia, he is right in every matter

This is great! I make deliveries with Uber in the uk. It's a wonderful job

Thank-you for making & posting this video. It was very informative & professionally done. I really appreciate all the time and effort you took to produce this video. 🙏🏽 You’re awesome!! Love your channel’s content. Definitely subscribing!!!

Great video. I bike for them, considering getting an e-bike so I can go longer. It's fun and the rates can be really good!

They took me off uber eats on two occasions. I'm very irate!!!

i just started Uber Eats thanks for the useful tips!

I signed up with uber eats .. they finally approved my driving is it all threw the same app ...and thanks for the video it helped

Good mention for every uber eat driver job

I was delivering with Uber Eats last night and ended up in downtown where ppl were drunk and trying to open my car to sit it. It was a scary experience LOL. The one merchant that RUINS my flow of income is "Mc.Donalds", I have to wait 32 minutes per order cause after 11pm the doors are closed and I can only do drive through deliveries, with only 10 cars ahead of me. Its so exasperating, and i cant stop complaining about it!

This was really helpful and answered a couple questions I didn't know I had. I searched to find more info on how to use the booking fees and time allotted from the restaurants on the customer app. I saw another video about this but I still don't understand how it works. There seems to be a way to use this info on the customer app to determine short or long trips. Do you know how that works? If you do, can you do a video on it? (Or if you have a video on it, can you link it?) You explain things really well. Thanks

I'm gonna do it with a 150cc scooter. Might as well have fun and save gas while doing it.

On every order I deliver. I'll message the customer this.. hi, this is your uber eats delivery driver, I have your order, I'm on my way. Over half the time, I get tipped extra after delivery.

I just got hired by Uber Eats today. I've been working for Shipt since March 2019. Looking forward to adding this stream of income. Shipt customers rarely tip, even if you have a 5 star rating and go above and beyond. I will continue with Shipt while I'm doing Uber Eats, but I sure hope customers tip more regularly.

You didn’t tip your driver because you didn’t “like” his personality. Oof this is a new one. 👌🏻

Uber eats pays for time waited in the restraunt now. 4-20-2019

Now everyone can see how beautiful the skies are in Boise...

Thank you for the strategy tip. I will enforce this when i started. I'm a new uber eats driver and will try this to enforce my delivery.

Great video. Very detailed, but I cant believe you didn't tip your delivery driver.. I dont care if he threw the food at me. I would still tip him, We work in the same industry.. how could you not tip a bartender, server, or last on the list a uber driver.

Great insightful video, short and sweet!

You are very professional and your customer service skills are great. Success to you!

You are *absolutely right* and it's only slightly better with Doordash! I find the average Uber delivery distance *to the restaurant* is about 5 miles and Doordash even more: about 6 or even 7 miles (Doordash pays a little more but not much) so, it all comes down to the average trip cost. Profitability equals average revenue less average trip cost and should include depreciation, insurance, taxes, (imagined) salary, maintenance, and unexpected costs (construction and other delays, failed trips or repeats, etc). Uber, Lyft, Skip, Doordash and other firms have clearly thought out their strategy long ago. From what I can see, my average profit is negative after all real costs are included. This is why the average rideshare or delivery driver will find out that, after their vehicle is ruined through wear and tear and needs either a major repair or replacement: or they have even a minor accident, they actually have no job and, their actual salary is only $3 - $4 an hour if that. Serious. I'm dead serious. Twelve hours of driving for Uber Eats or Doordash and you are likely to earn $40-70 nett including tips. That's $800-1400 monthly after expenses. If that's worth it for your career or lifestyle, so you can avoid having to answer to an entitled millennial whore, slave at a desk with all the other fucking educated retards, or break rocks, then, by all means, help yourself and join the "race to the bottom"

I’ve been getting some good tips on uber Eats

Never understood why so many people bitch about driving around. Like you said, hangout by areas with a lot of restaurants during peak hours.

Yes thank you for these tips for Uber eats I’m also a driver for them these will help thank you very much

3:15 im completely opposite. I like 0 chit chat, just drop the food off and go. I prefer not even ever seeing the person. If you can manage that youll get a big tip from me. Just in and out like a breeze.

communication is key when getting tips so is the restaurant bag and being professional been listening to other videos on other channels about Uber and I'm sick and tired of everyone bitching about Uber Uber Eats is awesome I come from the car business for 20 years and that was a job that you made 2 to $3,000 a week and now people are making 500 to a thousand if they're lucky so Uber drivers are making a car salesman make without being trapped I don't care if I have to work 12 hours a day it's better than being trapped at a dealership I don't even feel like I have a job I can turn it off when I want go do what I want to do with my family when I want be a birthday parties for a change be at holidays for a change I love Uber eats thank you very much

Intelligently done and I subscribed. Since we're ruled independent contractors by the courts I have decided to add Uber eats to doing GH and DD. I need a strong food service provider for the mornings to get to 700.00 a week. I hope with McDondald's delivery that will happen.

Thank you for this tutorial-it’s the only one I’ve found offering practical advice and useful insight tid bits. Shaka 🤙🏼

Am thinking seriously on signing up, just to make a little extra cash in my retirement. This video is excellent, all very much common sense but simple enough pointers and very clearly explained to make this an enjoyable and successful venture. Thankyou, will take all this on board. Keen to get up and running.

I don’t wait in line, I go to one of the tills that is empty and I put in the number myself

I found that too. Now if the order is more than 3 miles and I'm not guaranteed 5+ I decline it. The next order you get may be a closer order. Good video for beginners though. But I recommend NOT driving if possible because there is no money in drive share or delivery app jobs. Good side job but nothing more. Dont expect to make a living driving for Uber or Lyft or any food delivery job. My two cents.

I feel better, thank you uber you didn't make us pay for the food too.

Thank you! Some people just don't know what customer service is, that's fine but not if your working in a tip industry😄✌🏼

EXCELLENT VIDEO. Thank you.

Keep doing videos you make sense good job 👏🏼

Thank you ! You gave me ideas and I feel less intimidated.

Also, as a customer i will tip a lot more if the driver actually listens to the notes. My auto note says “please deliver to Nordstrom west entrance. Next to urban outfitters” it drives me crazy when drivers call me from Macy’s saying they are here.

Great video, but here at NY you can even buy a customer an ice cream from your own money, and still they will give you shit on tip! Super cheap uber eats customers

This video was very informative, thanks I appreciate you

I once picked up an order at Boston Market.I was on time,but the order for the customer wasn't. They marked the order as being ready 10 minutes earlier than it was.I definitely told the customer about it

Need to Invest in something to keep the food warm.... Alright heated seats it’s you’re time to shine!

Very good concise vid

So - Uber says that you're not allowed to ask for a rating, be it asking for 5 stars, or asking for a thumbs up... how do you get around that?

Helped a lot dude, thanks! Speed is my business and business is good.

It's crazy people complain about delivery time. Hell most days its takes 30 minutes or more to get a delivery

Thanks for your video is very helpful. 👍🏼👍🏼👍🏼👍🏼👍🏼

This has completely helped me! Thanx...

I should have watched this video before I started yesterday because I couldn't figure out how to press start delivery and finally it took me a while but I figured it out to lress the square

ooo i didn't know about that. well, i figured that's how you guys got paid but i always went with the closest restaurant because i thought it was better for you guys. i'll know next time

Great tips.. thanks so much!

Hey I love your video. May i use it for my channel. Of course all the credits will go to you

No tip because of personality but yet they were nice enough to grab your food.. from my opinion every delivery driver needs to be tipped no matter if it’s just a few dollars

Great job and I agree more people appreciate communication than those who are annoyed by the communication. Loved your pre-saved copy and paste idea with texting. I assume when you say you text them after the delivery you mean before hitting the “delivered” button because once you hit the delivery button you don’t have the ability to text them or at least I thought? Great ideas though 😎