I drove my 2014 Sorento SX across Canada and the U.S. 4 times and my 2024 X Line twice so far and I have nothing but praise and satisfaction in all aspects of these performance and comfort from these vehicles. I'm a fan.

I've had my 2012 Sorento EX V6 for over 10 years and 114,000 miles now. Best car I've ever owned. No contest.

Not sure how anyone could trust getting a Kia after this, I've heard stories of engine failures around 60-70 k from co-workers, dealers refusing to honor repairs and the list goes on and on.

My 2022 xline is in the shop now for a new transmission at 23,000 miles.

I have a 21 Sorento EX Hybrid and aside from some small complaints, the car as mostly been reliable. Taking it in for its 60k service this weekend. Been happy with it overall

I was apprehensive about Kia for many years then back in 2018 decided I liked the SX trim on their sedan and pulled the trigger. Had a warranty cover a whole new engine. ZERO resistance with the dealership. They took the car right in and bcus the parts were on back order they gave me a newer car to drive for MONTHS. No questions asked. Bcus of that warranty I saved tremendously on having to buy a new engine. I also wanna add that this was a transferred warranty. As I had purchased the vehicle certified pre-owned. Which came with a transferable AND extended warranty. THEN after they fixed the engine they then restarted the extended warranty from the date of the new engine for another 5 YEARS!! I had no idea they were going to do that. Extended until 2027. The only thing I would mention is that you gotta watch those turbo engines. They are prone to have some issues.

I love your reviews! That's so good! Awesome content!

Best review I've watched! Thank you ❤️

Thank you for the honest review.

Kia would be a world beater if they could match Toyota on reliability.

Wow, Kia has done a great job keeping that recall out of the press, I’ve been following Sorentos since they check many feature and size boxes, I’ll definitely push that decision off at least a year.

I bought a 21 X-line brand new. Have 46k miles on the odometer now. Have been on multiple road trips, camping trips, and have used it to tow a motorcycle trailer and motorcycle. Other than regular maintenance, I haven't had any issues. Love my Sorento.

A few months back, I went to a Kia dealership and they tried telling me that Kia was more reliable and reputable than Honda (I had a 22 crv I was looking to trade in). Needless to say, I walked and went with a 23 passport. After seeing this review (among countless others) I’m happy that I stayed with Honda considering the price of a Kia Sorrento sx is around the same price range as a Honda Passport.

I am 18k miles into my 2023 Sorento. I have had zero issues. My dealership has taken very good care of me on my regular checks and have has zero problems. I purchased mine however after recalls and its manufacture date was after the recall situation so I was in the clear on a lot of issues... I also drive this just in city with some outings outside the city but not often. Sounds like the Sorento is not a fan of being driven long and hard.

My neighbor has a 2023 and his transmission had to be replaced at 900 miles. It failed again on a trip to Arizona. Kia lemon lawed his Sorrento and he purchased another one.

I got a 21 Sorento SX Xline. Had to replace the steering column once. The moonroof/sunroof rattles like crazy and now again I’m getting clicking noises from the steering column. No issues with the powertrain… but yeah, it doesn’t like low speeds/stop and go traffic, but mines not at the level described in the video.

I really like Hyundai and Kia in terms of styling and warranty coverage. I had a 2020 Hyundai Palisade and had numerous issues that were, thankfully, fixed under warranty. That itself doesn't turn me from the brand, but the dealership experience does. It's absolutely an abysmal experience trying to get service and then getting said service. In the 2 years we owned the car, it spent no less than a total of 3-4 weeks at the dealership. Each oil change that I waited for took 3-4 hours each time, leading me to learn how to just do it myself before I sold it. I sold the car in July of this year and haven't looked back.

It is funny how KIA and Hyundai now have top “reliability scores” from JD power and other agencies.

Thank you for doing to grunt work allowing me to make an informed decision. My RAV 4 has been rock solid. Oil changes and regular service. Peace of mind, plus no loss of vehicle for days..

I Bought A Kia Sorento 2.2 Diesel 2017 Nearly 4 Years ago, Now Has 52 thousand on The Clock From A Great Main Dealer in Wiltshire.. Best Car I'v Ever Owned, Still Love It, No Problems..👍

Checking in to see if Kia/Hyundai are building competitors for the Toyota Highlander yet. I got my answer.

I have a 2023 Kia Forte GT2. Has the 1.6L Turbo w/ the 7Sp DCT. I bought the car in February and have clocked 13,400 miles. I can say that unlike C&D I have had 0 issues. No powertrain or infotainment problems. I know a DCT test to behave more like a manual rather than a standard auto so that's how I drive it. In stop & go traffic I leave plenty of space in front to pull forward and aren't rough on it while city driving. Maybe I'm an outlier but based on my personal experience I wholeheartedly recommend the car. The condition being that you perform regular oil changes, and are a bit aggressive on the maintenance schedule.

This is a shame. Before I bought my Honda, I was seriously considering Hyundai/Kia in addition to Toyota, Honda, and Mazda. This week, I was surprised to hear that a coworker had a piston go on their 2017 Hyundai Santa Fe with less than 100k km on it, essentially killing the whole engine. Now I see this video on a new Sorento and can't help but think I dodged a bullet and feel relieved.

DCT tend to shutter or be rougher. Wish they’d use a more refined regular transmission like a ZF 8 speed (which is legendary) but maybe that would cost them too much.

Well sometimes I am tempted to buy something other than a Toyota or Honda, and then I play a video like this and it reminds me why you should only buy a Toyota or Honda then.

Id personally take a Mazda CX5 or maybe CX-50. Hyundai & Kia DCTs are known for multiple failures. That’s why the dealership service department usually replace the entire transmission, but even DCT replacements keep failing... just like older Nissan JATCO CVTs did..... abysmal customer service too.

OMFG. And i'm looking hard at the Sportage Hybrid. With a Turbo engine to boot. Wow, i'm really rethinking buying a new Kia.

Wonder if these issues will be addressed for the 2024 design refresh

Wow, an answer in the title, thank you

Would these problems exclusive to DCT? In where I am, we have normal AT and that's what we are looking at instead of the DCT.

I had ordered one and when it came in the dealership said the price was 8k over msrp. I argued with them for a while but ended up not purchasing it. Got my deposit back and I'm still driving my 2015 RAV4. With interest rates the way they are and OEM's selling way over MSRP I probably wont be buying another car till I can pay in full below the stealerships asking price... (in 2054)

We just got a '23 SantaFe SEL Premium for this reason... Wanted to stick with the 2.5/8speed instead of this high-tech Turbo/DCT. Sucks that they only offer this complicated powertrain on these higher trims.

Thank you 🙏

Thank you for the honest review!! This is what we want!

I wonder if you had issues with breaking. I fell like the rotors are way too small for this size vehicle. I have a 23 HEV Serento I can agree with this test. We only have 10,000 miles on it so far. My biggest complaint is yes car play can be downright useless at times. And again it needs way bigger brakes in front and back.

Have the 2022 Kia xline. I love it. But I already had to replace the rotor which made me worried as to why I had to change it so early on. Before 40,000 miles . I’m hoping that’s the only issues I have. For reference , I did drive it through the grape vine on our way to LA . I’ve driven to Central Valley all the way Bay Area and up apple hill placerville .

probably not tested long enough to have transfer case problem... or would it happen?

This is why Kia/Hyundai/Genesis trail Honda/Acura and Toyota/Lexus. I have owned many Hyundais and a Genesis sedan and encountered a myriad of mechanical, electronic and horrible customer service and corporate support issues. If their service department and the corporate put customers first, they would be on top. However I am back to Acuras because Hyundai Corporation lags behind in service. Any car or truck can break down, be it Acura, Genesis, Lexus, etc., but how do you remedy it and respond sets the tone, or lack of it.

Bought a 2020 Kia Soul for my son's first car....first and last Kia we'll ever buy. Fooled us once...

Own a 2016 SXL and not a single issue throughout today quarter 2024. Only link kit with extended warranty at 90k km. At 103k km and strong

Scary I have a Sorento EX V6 2015 at 113Kmiles. I tip the CSR and the head mechanic well to get them on my side. Recently had a total failure of the door lights ($476). Lights work ok individually, but won’t come on when opening the doors. Just now the interior fan blower failed and was replaced by me ($45). It also has the infamous white paint peeling problem that KIA wont repaint. I’m going to switch to Toyota Highlander next.

Wished I came across your video before buying my 2023 Sorento EX+ ... Right now its at the dealership for 10 days now. The truck dosnt want to start up, something is draining the battery. They say its the start/stop switch thats causing the problem and right now the piece they need is N/A and they have no idea when they are going to get it back in stock. They lent me a Kia Soul 2017 and that transmission bug you mentioned at the end of your video... I think this Kia Soul has that exact same problem. Tuesday Im going to give a call to KIA CANADA. I bought the Sorento 2023 2 months ago and It had 9800KM and as of right now Im at 17'000km and Im paying 420 every 2 weeks for nothing. I have a feeling I got a 'Lemon car'

I have Kia Forte with 70k miles. I only had a small issue with a coil, I bought a used one and that was it. Kias are good in general, but maybe some models are not.

I've had such a great experience with my 2018 Kia Stinger that I've been considering a Sorrento now that my family is larger. Maybe I'll just steer clear of DCTs.

If you are looking at one. Get the hybrid which has a true 6 speed automatic transmission with a torque converter. I am looking at a 24' Sorrento hybrid.

DCT don’t bode too well in traffic. The issues track.

I had a 2021 SX Prestige that needed a new transmission at 12k miles. Overall, I loved the car but and I’m contemplating getting another one but that dual clutch scares me.

Got a 2023 Kia sorento base model as a work vehicle in may of that year. Drove it for 5 months until 20k km. Only issue I ever had was a plastic covering falling off the axle. Very pleasantly suprised with it

This video has reinforced my concerns about Kias/Hyundais! Yes they have great warranties, but who wants to live at an auto repair shop just because it's mostly paid for.

My new 2021 Sorento X Line had to go back to dealership after 60 days and needed a brand new transmission from Japan, can’t believe they still have a bunch of issues 🤦🏾

Way to many people putting there 2cents in without actually owning one. We have a 2022 Sorento Xline with the 2.5l engine non turbo. We are at 14k miles and runs great, no trans issues, or powertrain electrical. I cant speak for the other powertrains but the 2.5l non turbo saves us alot on gas. Traveling with 5-6 people is perfect but once you have all 7 seats being utilized is when the car is not big enough.

A read a comment saying it is a hit or miss with Kia/Hyundai products and I do agree. We had a 21 Kia Telluride that started having transmission issues at 12k so we traded in. Our 20 Kia Soul has had a couple of recalls plus the famous theft issue (software was updated). Nice little city vehicle but thinking or trade that one in before something else comes up. I like the designs from Kia and Hyundai but the constant issues with their transmissions, fire and theft risks, among others are just too frustrating to consider having any of those vehicles in the future.

I have a 2021 sx prestige. And its havjng problems left and right. The biggest issue now is it sometimes wont start. Doesnt throw a code. I hit the button, hear the fuel injectior wind up. No fire. No cranking, no noise no codes. Just wont start. After hitting the button 4-12 times itll start. Took it in and of course it did t do it for tlthe service dept once the entire week they had it.

About 2 years ago I was thinking of buying this vehicle. Unfortunately I buy my vehicles on the basis of reliability and would now not even look at Kia Hyundai.

This is yet another example of why Honda and Toyota continue to rule.

I'm so thankful for my Taurus for being so reliable. The only 2 repairs in 145k miles under the hood has been an o2 sensor and high-pressure power steering hose, all which happen after 100k miles. I believe all vehicles should be able to go 100k without any major problems. I feel sorry for the people who buy new cars that have major break down so early.

Late to the post, however when my wife and I were shopping cars we decided on the Lexus LX. They are admittedly pricey. Our son bought a new Sorrento same color and was chiding us over the fact that he could buy 2.5 Sorrentos for that money etc. I'll probably drive the LX for the rest of my life. The Sorrento is already gone. Inexpensive even in relative terms does not always mean cheap, but generally very good cost more. If it's the bargain of a category usually there is reason behind it.

Zero issue with my 2022 Kia Sorento PHEV top trim here in the US with six speed automatic transmission after 22,000 miles averaging 76 mpg. I love my Kia😊

I went with 2023 santafe sel. Its 2.5 NA with regular trans. I don't want huyndai with turbo and DCT. More stuff to break. Thier dct isn't good

Kia figured out younger buyers care more about exterior and interior design than quality and reliability. Until you start having issues

A local mechanic warned me about Kia and Hyundai. The cars are popular because they look nice and they're inexpensive.

Lots of issues for a new car, only thing really holding these kias/Hyundais is the reliability tbh

Looking at this model and mostly concerned about reliability, i test drove a 2022 sonata and it was terrible and i swore no kias or hyundai the thing shifted like the transmission was failing, the roaters were warped it just felt cheap. From what i see its a quality issue, some people luck out and some get a fantastic vehicle.

I like Kia, but between the recent theft lawsuit, engine recalls, and fire recalls, I am staying away. They focus too much on design and technology, and less about building cars that won't blow up or get stolen

Does the engine come with the free metal shavings in the lower block?

what year sorento is this?

Please make one for kia sportage 2023 hybrid

It blows my mind that carmakers are still offering vehicles with dual clutch transmissions, after the Ford Focus disaster. Toyota Highlander wins the three-row SUV segment every time, for quality, reliability, and durability.

Thanks.

I’ve been driving Kia Sorrento lx 2021 for 2 years 56000+ miles on it. Never had any issues and still runs smooth like day 1. Gas mileage is best in class 27/30. My only regret would be not having AWD. I’m planning on keeping this for next few years. Any one had issues after 50k miles. If yes, please let me know what to look for in future.

My 2021 Sorento xline is 37000miles in with no issues…. :) figured I’d post this to put things inter perspective:)

Thanks for the warning. My ‘23 CR-V sport hybrid needed a $120 oil change in first year of driving 10K. Mostly 40 mpg also. Happy motoring!

Kia/Hyundai are reverting back to traditional automatics in certain ways as well, the Kona being a good example. Peope just aren't used to DCTs at lower speeds and they aren't always as reliable. Although, as someone who has been daily driving the family's "spare vehicle", a 2017 Sorento LX AWD with the 4 banger, they can definitely last without the cliche drivetrain replacements. The only issue now is the 8SA jerking at lower speeds and certain throttle - happens maybe 10% of the time on average. Its about due for a lot of fluid changes though so it deserves to be cut some slack. Poor soul is hitting 80k miles.

Tengo una sorento 2023 y en algunas ocasiones la transmision dtc hace cambios asperos (duros)

I would like to see KIA add a HUD to the Sorento. The Heads-Up Display is really nice to have.

The dealer experience when buying and servicing a Kia has turned me off to Kia. And I've owned 4 with the last being a Kia cadenza that when it needed any service I actually brought it to my local Mazda dealer that I bough my wife's cx-5 from. Mazda dealers are world class while Kias are 3rd world. Secondly your new Sorento transmission gets replaced with a rebuilt one?

I've been driving Kia Sorento 2022 2.2 dizel for 40k without any issues. Not a single one!

I still use my 2010 kia soul as a beater, the thing won’t die

My lady friend was driving her Hyundai Tennessee to Oklahoma when the engine seized. She had even taken out the extended Hyundai warranty. The car was towed to a Hyundai dealer in Tennessee while they waited in a motel. Then they were told that the engine was completely shot. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. They were told that a new engine would have to come from Korea. So they managed to get themselves out to the airport and flew home. That dealership would not give them a loaner. That dealership called her 3 months later to tell her it wouldn't be covered under the warranty. They tried to say she didn't change the oil but she even had the receipt from the dealership in Oklahoma. She hired an attorney. Then they told her she would have to pay for all the new fluids put in the new engine and the old transmission. The lawyer got on the phone to the factory in Korea and that put a stop to that. When the car was ready they told her to come and get it. Then the car was shipped to the dealership in Oklahoma. They live 53 miles away from where the car was delivered. The windshield fluid bottle was missing and that dealership wanted to charge them for the part and labor. She said the other dealership didn't put the part back on when they did the engine swap. They said, " How do we know you had one and they left it off." Because my Attorney will call your Boss and ask why it was left off. Her attorney cost her plenty but as soon as she got her car back, SHE TRADED IT.

Despite the fact that I was considering the 2023 Sorrento to replace my 22 MDX in August Next year (2024). With aall these Powertrain Issues and other engine issues, of which I had 0 on my MDX, I will shy away. Too Bad , it looks so ideal a vehicle for me as a 71 yo Retiree who really doesn't need a 3 row gas drinking SUV for primarily local Suburban trips. The Hybrid is another consideration - it uses a different Tranny ( a 6 speed non Dula Clutch Tranny) , but we will see?

I have a 2012 kia sedona with a V6 and a 6 speed trans its rock solid as for you new kias I would not buy with the DSG junk and they have had massive engine problems over the last 12 years

Had a Hyundai once, never again.

Also….IMO the dealership experience is very lackluster.

Oh man, that gives me some pause. I’ve been driving a 2013 Kia Optima for about 11 years and I did get the transmission replaced for free at about 9 years for like gear slipping issues and it took about a month (got a free ford explorer rental for the entire time, lol). I wonder if a lot of the dual clutch problems have been ironed out in the 2024 model year :/

It seems that Kia took over the design & production of Ford’s Powershift transmission.

Is this a 2023 or a 2024?

Geez I considered this before I traded in my 22 Tuscon which I found to be uncomfortable and slow. I ended up with a 22 passport and I love it but it’s had 2 recalls and it froze after a car wash. I think all new cars are subject to their issues but so sad because you spend so much money on them.

I refuse a dual clutch trans from any brand...hate those things...I have the 2022 tucson with the normal 2.5L and 8 speed automatic.....zero issues at 30k...love the car ....rapid change and rushing technology to market is the cause of most of these issues...I have driven nothing but kia and hyundai for 28 years....I stick with the regular engines and regular transmissions and they have all been great.

That's why I go with the Kia Hybrid with a traditional 6-speed automatic plus great gas mileage. It is also built in Korea and I found out that cars built in Korea are more reliable than the Kia cars built in America. I own the 2023 Sportage hybrid Sx Prestige and will be getting the 2024 Sorento hybrid next year.

37GB update file?! What on earth are they putting in that radio?

At least it didn't catch on fire. KIA. Fuggedaboutit🍋

Kia and Hyundai still have a long way to go reliability wise, they may be better now compared to 25 years ago but thats still not enough

I have a 2018 soul exclaim that has 170k! I dont know what sorcerey is keeping it going.

I have this exact same car with 22k miles on it and I never had these issues, great car tho.

Replaced transmission under warranty with a used transmission. WTF

What makes me sad is that so many people buy kia's and hyundai and say: these are reliable cars! No they are not

Look who typically buys Kia or Hyundai, mostly poor americans who make bad financial decisions.

Bottom line,, Steer clear from all Kia and Hyundai 4 cylinders these are all plagued with issues even now. Always go for the 6.. I'm getting the Kia Carnival soon..👍

I have a second gen Sorento and it has been good to me so far, and I think once I’m done with the vehicle 🚗… I’ll be buying another brand maybe Mazda or Honda, because I’m not a fan of the 3rd nor 4th gen Sorento.

My 2023 Sorento Prestige is running well 💯🙏🏾