What is Salesforce? | Salesforce Explained ***UPDATED VIDEO LINKED IN COMMENTS!***

What is Salesforce? | Salesforce Explained UPDATED VIDEO LINKED IN COMMENTS!

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Күн бұрын

UPDATED VIDEO: • What is Salesforce? | ...
Salesforce is the world’s #1 CRM software, with over 70,000 employees, and it ranks in the top 150 of the Fortune 500 as of 2022, but what exactly does Salesforce do? What is customer relationship management (CRM)? Welcome to Salesforce Explained - a new series that answers all your questions about Salesforce. In this episode, we break down the “Who?, What?, How?, and Why?” of Salesforce.
#salesforce #crm
0:00 - Salesforce Explained Intro
1:16 - What does Salesforce do?
3:01 - What is Salesforce used for?
4:18 - What is Customer 360?
6:14 - 30 second recap
7:01 - Salesforce core values
Learn More About Salesforce: salesforce.com
Subscribe to Salesforce: bit.ly/SalesforceSubscribe
Learn more about Salesforce:
Website: www.salesforce.com
Facebook: / salesforce
Twitter: / salesforce
Instagram: / salesforce
LinkedIn: / sale. .
About Salesforce: Salesforce is a customer relationship management solution that brings companies and customers together. It's one integrated CRM platform that gives all your departments - including marketing, sales, commerce, and service - a single, shared view of every customer.

Пікірлер: 325

@salesforce 11 күн бұрын

UPDATED VIDEO ➡ kzfaq.info/get/bejne/iruIm5dju8XSl2g.htmlsi=wVrH--GWJ2yRTzzC

@hyunhokim5912 2 ай бұрын

Yes, I watched this video a few days ago. 3 days ago, I got accepted to the Salesforce Solution Architect role. You have no idea how much I am excited about this opportunity!!

@-partycrashed- Жыл бұрын

my dad works at sales force and he never answers what it is so thank you

@cuzonGames 5 ай бұрын

😂 daddy too busy

@rajeevranjan237 2 ай бұрын

He laundry money. Salesforce is just a cover up company

@beatphase Ай бұрын

What's his name I need to meet with him tomorrow at work 😞

@His.Garage Ай бұрын

How old is ur dad

@diego2246 Ай бұрын

That is probably because he cannot understand it either

@collinsugama1202 10 ай бұрын

The energy in your presentation makes it worth listening to

@salesforce 10 ай бұрын

Thank you! 💙

@DylanDunnan Жыл бұрын

I’ve watched this guy since CNET

@alexandraalmanzar570 4 ай бұрын

Dude! Teach us the way to this level of sauce!!!!! Your communication skills are amazing!

@mohitjadhav9888 6 ай бұрын

THIS GUY SEEMS TO BE A REALLY GREAT PRESENTER !!

@iandunn9497 Жыл бұрын

WARNING Be very careful dealing with the high pressure Sales Force people. After they leave the scene the pain starts, the cost of implementation is enormous and because you have signed a three year contract you are committed and there’s NO way out.

@catsanchez5726 Жыл бұрын

How do you know about this?:0

@iandunn9497 Жыл бұрын

@@catsanchez5726 Personal experience of course. Once you have signed it doesn't matter if you decide the software is not suitable for your business, your company will be pursued and harassed to continue paying the tens of thousands in subscription, in short time by debt collection agencies. Salesforce are ruthless operators. Implimentation costs for many business scenarios are also very, very heavy. Salesforce farm that implementation aspect out to third party consultants, none of that is done in house. Sales Force are high pressure sales entity They are certainly very good at that. .

@lindad.7642 Жыл бұрын

And they and many more are embedded in. Facebook. Google. Financial apps. Thank God I have them all blocked. Sick of this BS!

@ManchesterUtdFan Жыл бұрын

We are getting hit with this one month in… I can’t say who i work for but it’s a HUGE company in the US for a health sector and already we are having issues where salesforce fucked up sending emails.

@farmannazeernaseer655 Жыл бұрын

@@elevatedradio xxxx Xxx

@chinwendumoneke 10 ай бұрын

This is great, i like the way you break it down... see you in the next video

@akanshawaghole9023 Жыл бұрын

You have such a great energy! Its fun to learn with you.

@salesforce 10 ай бұрын

Hey! We think it's fun too. 😃 Keep learning with us! Check out the Salesforce Explained playlist: kzfaq.info/sun/PLnobS_RgN7Ja-kEYeJ2Z6DoHIkHQjaPRj&si=r2n_5BHqe8uCEuZn

@firstnamelastname5848 Жыл бұрын

Uh, yeah, right, just like that. What'd he say? Be wary of people talking that fast. If it's a good deal or service it can be explained in digestible chunks, completely, and in a time-frame that allows for understanding.

@missmishmish69 11 ай бұрын

You are a great presenter. You are entertaining, clear, and make it easy to learn.

@naveeedd Жыл бұрын

*DATA PRIVACY & SECURITY* Nothing about that, Sir?

@himanshusaini5316 10 ай бұрын

Paused the video in between for commenting how well this man is explaining everything to us. Kudos to the team to hire him.

@salesforce 10 ай бұрын

🙏🙏🙏

@ProjectPro7 Жыл бұрын

Want to learn more because of this guy. Great presentation.

@salesforce 10 ай бұрын

We have 20 more episodes of Salesforce Explained right here! kzfaq.info/sun/PLnobS_RgN7Ja-kEYeJ2Z6DoHIkHQjaPRj&si=ZzR1cuUh7KzyuKgs

@enma_sh Жыл бұрын

nice, i love this kindda videos, helps me a lot. im subscribed!

@merbenlastica122 Жыл бұрын

Thanks for sharing your video very nice idea

@samarthchaudhary7131 6 ай бұрын

One of the best explanation...👍

@yayamcbride Жыл бұрын

Not the Rolodex 😅yes I remember using it in the 90s younging. Yet you’re easy breakdown made me follow for more. 360 Customer offers 360 opportunities

@user-jc8py7dw7r Жыл бұрын

Love this guy!

@Alexandra-jz4cd Жыл бұрын

boom!! thanks a lot ! made it very clear!

@salesforce Жыл бұрын

Glad it helped!

@hortonfisher4239 Жыл бұрын

Excellent presentation Brian

@TSA1D1 4 күн бұрын

3:14 Well Spoken & Easy To Digest

@rashida7777 Жыл бұрын

Thank you. I got an offer for Salesforce training.

@wardabhatti5532 Жыл бұрын

Informative video

@josey7697 9 ай бұрын

Am looking for a CrM what features do you have..I can't find it clearly explained in your website

@funquizzes36 Жыл бұрын

New subscriber from Philippines

@angiebouzerand4256 Жыл бұрын

Can you do a quick demo and show what the dashboard looks like?

@o.9763 Жыл бұрын

Awesome Energy Dude!!!! Dope Video🙂🙂🙂

@salesforcecotton8686 Жыл бұрын

Just found this channel, Brian you are perfect at this! Thank you! I am a Salesforce Admin in Cleveland :) I will be exploring the channel and referring others to it. God Bless brother

@user-ymanbekov Жыл бұрын

Ты нам поможешь

@srosebradley281 Жыл бұрын

Yo singing brought me Brian 🤣

@StephenWolf-nh8kx Ай бұрын

Grateful for the information.

@kingpoop2471 Жыл бұрын

I was totally into the video until the Beyonce part

@91gerrard 4 ай бұрын

Thanks young man.

@zeetaonagete2524 10 ай бұрын

Great video

@anitapojas7768 Жыл бұрын

Hello Brian i would like to learn salesforce as well as most job requiere a person who knows how to do salesforce and i am a complete beginner. Can you make a salesforce video step by step? Thanks a lot

@oldschoolcars3318 5 ай бұрын

Did you notice your "complete experience" has not included a reply? Brian is a paid actor and not a salesforce employee who is going to respond to you. He is a good presenter and has energy but the script writing is needlessly vapid and assumes a high schooler is watching. I would not expect a reply or explicit directions as there is a whole industry out there in for fee schooling on Salesforce CRM

@ubabyyou Жыл бұрын

Thank you

@MS-thin7k Жыл бұрын

Please make a video about how to start or a reorient career in salesforce if you are not specialised in sales or marketing. I am searching a job and I have a very good profile but I am not advancing sometimes in the recruitment process as they say they need experience in CRM or salesforce

@Mr.aliahsan 3 ай бұрын

fantastic presentation 👍

@danielmoraes9637 2 ай бұрын

thanks, good video presentation

@buffalolife7827 4 ай бұрын

HI, I've more than 20 years of practical retail sales experience with MBA (Marketing) degree. So which area of Salesforce would be comparatively easier for me for landing? Please reply.

@niquoceberio6174 4 ай бұрын

Thanks!

@robladw2332 Жыл бұрын

We use to call CRM track trace database. Changing the name does not make it less creepy.

@lindad.7642 Жыл бұрын

App tracker. Did 40 attempts in one week on one of my apps

@lizbpacareers3896 Жыл бұрын

Creating a campaign from a report in SalesForce

@leticiadreyes6724 Жыл бұрын

Definitely update customers profiles stored on data

@AbrarKhan-sl1ju 11 ай бұрын

nice video

@nathangoddard8115 Жыл бұрын

Skip to 1:58. You are welcome.

@guppy13 Жыл бұрын

i love being stalked as a customer i love receiving marketing emails

@hzlmpwln Жыл бұрын

Is anyone here working as a salesforce at the bank institution? how do you do your work?

@Ahlamrabab Жыл бұрын

بتوفيق نشاءلله معاك من المغريب🇲🇦👍

@Priscillasings_ Жыл бұрын

Video so detailed. Well broken down. Thanks

@DZsami Жыл бұрын

يا

@priscillazietlow6299 11 ай бұрын

Hi! I'm a Priscilla-singer too! Great voice!

@maysam5451 Жыл бұрын

thank you 😊👌🇩🇿

@GilbertNeal Жыл бұрын

The intro was needlessly long and "fun?". Just get to the point.

@robertogonzalez4432 Ай бұрын

5:55 is what you are looking for 😅

@riccizech Жыл бұрын

Almost pee’d myself when you were talking about Rolodex I used that irreplaceable tool in the 80’s pre-PC & your right the res had to be in your head or my personal favorite the scraps of paper pocket organizer, better known as a paper clip . Just started looking into tech sales gotta give this sales force stuff a whirl

@abdullahtv2420 Жыл бұрын

Nice

@samcrocker3042 23 күн бұрын

Any way I could get the rolodex comparison as a short? It resonates well :)

@NidhiChouhan-iz4re 3 ай бұрын

Thanks

@dhanushp910 Ай бұрын

Hey buddy i very like you action with delivery of speech keet it go....😎✌

@vikastiwari6780 3 ай бұрын

I heard about Salesforce is so hard from people. But I 100% sure. Bhai Jo questions puchna he puch lo admin se kaise bhi kisi bhi topic ko utha ke puch lo ekdum details me Jake... Logo ne faltu me rayta faila rakha he. Salesforce ka.... And 4 months me koi bhi hard skills. Ko sikhna koi badi baat nhi he.. Logo ka kaam he jhoot failana Opportunity less he is baar se agree hu.

@SamanInfo2 Жыл бұрын

well done my dude 🎉🎉❤

@monicabarve9614 Жыл бұрын

Hi, I’m completely new to this. I will be starting the Admin course tomorrow through Supermums. I don’t have any tech or sales knowledge. I’ve worked in Pathology department 11 years ago, and now I want a career change. I’m just worried that I may find it difficult! I watched first episode, and I understand something at least!

@Bambotb Жыл бұрын

What did you do in pathology

@maryanneparker863 11 ай бұрын

Oh interesting I'm in pathology too

@catherineparingit9097 Жыл бұрын

Very powerful speaker🎉

@nesdi6653 Жыл бұрын

Brian tong! Ayyy

@mrrunner7646 4 ай бұрын

Hi bro ..I had 5 years career gap ....I learned Salesforce apex and trigger soql dml sosl..not yet finished lwc .I learn admin topic except flows .I didn't get a interview call ..in my trailhead I have completed 50badges ...what can I do for get an job ...

@mitul0520 Жыл бұрын

Great video. Can you tell me more about the Salesforce ecosystem?

@augustayarteh6837 Жыл бұрын

You know Salesforce ecosystem is, essentially a network experts firms or individuals who have that ability to add services or products on top of sales force subscriptions. Would you please tell me your own definitions let me learn from it more. Nice questions.

@allisonmeier171 Жыл бұрын

So IT stated they could create a report of responses - so I know who to respond back to. Is there another way beyond customer service emailing me that someone responded to a text? Notifications only come from Customer Service. Nothing in real time

@WilliamCarterII Жыл бұрын

"That's not some fancy talk here." Proceed with fancy talk lmao But yeah this seems dystopic AF but bro did explain it well tho

@JosueRodriguez08 Жыл бұрын

This company IS fancy talk lol

@lovehate5334 7 ай бұрын

Is it still worth learning Salesforce or pursuing my career as Salesforce developer as a fresher in 2024. (Currently am an undergrad).

@nhlanhlamsibi2718 Жыл бұрын

Lol I felt you when you sang let me upgrade you🤣 by Beyonce...why did you stop

@cristianencardoso2049 5 ай бұрын

Thanks. How to create a Child case? I need a tutorial.

@dollythicke4265 Жыл бұрын

He makes me want to work for Salesforce. #GreatEnergy

@SalesforceMadeSimple Жыл бұрын

Great energy! but this would have been much better with a couple of screenshots - too much marketing speak and too general. People need to see an example of a record with this information.

@Udhyogkhadka Жыл бұрын

A coustumar is most important in ours business

@danjohnson3756 Жыл бұрын

@briantong when have you been doing SF stuff? I call this a Good Apple.

@olismiscclips6981 Жыл бұрын

bahhahaha this guy got me laughing. Thanks!

@shwnshts9469 4 ай бұрын

1% 1%1% each FY in giving back. But what's SF annual markups? What's the executive salary bonus? The output of good would need to balance the output of bad. You can't claim to pollinate like locusts

@barcalona55 Жыл бұрын

This guy looks like my childhood bully.

@nadimahmad2902 Жыл бұрын

Haha🤣🤣🤣

@bradypierron8736 6 ай бұрын

😂 damn… I was thinking the antagonist Fast and Furious. My bully looked more like Debo from Friday.

@Rolledstonemedia 4 ай бұрын

😂😂😂😂I’m here for all of it

@Comments_From_All_Channels 4 ай бұрын

Sometimes Emo hair doesn't cover 1 eye

@julbri9069 4 ай бұрын

U must have been tiny

@leonardohernandezvasquez6944 11 ай бұрын

In what jobs can I apply if I know how to use salesforce?

@canadacarscan4432 Жыл бұрын

There is a spelling mistake in one of the slides.

@hwhalls Жыл бұрын

Hi Brian, we are a company that sells a service (no tangible inventory) to clients (large companies only). Is there a facet of Salesforce that's geared toward "client" management vs customer management?

@simcha7009 Жыл бұрын

Hi Holly, absolutely! I work for an organization that consults on Salesforce. Like you, we don’t really have products, as our business is focused on services. We, and our competitors in the ecosystem, rely on Salesforce to help manage our pipeline from presales and lead acquisition through fulfillment. The platform probably won’t be perfect for you out of the box, however, most consultants will be very capable😊 to help you customize your system for your needs!

@hayathayat2611 Жыл бұрын

@@simcha7009 TC

@thelatinarrow817 Жыл бұрын

Thank you I just got brought in to intern as a CRM specialist I start the 30th !

@Moni1971ish 4 ай бұрын

Haha! Rolodex...um I had one of those but from the 90s!

@edusam666 Ай бұрын

You take more turns than a dog before it lays down

@augustayarteh6837 Жыл бұрын

Salesforce is a great platiform. As for for CRM is known as customer Realation management. Sales force is a great software that can work well with C. R.M and it makes customers feel so good the 360 is good to used along side. Nice narrations. I like to listen to Sales force recruters, on how they started it, and how it works for them. Educative video.

@malikmajid2755 Жыл бұрын

@jaysonaguinaldo3843 Жыл бұрын

Good morning sir

@ayyubbhai9504 Жыл бұрын

How cool

@richschnippel680 Жыл бұрын

I wasn't really interested in this product...but then he broke into the Beyonce dance and I'm thinking to myself...this is the kind of company I want to partner with...and I'm being serious. We're considering Salesforce and we're setting up a demo!

@Aliyemeni Жыл бұрын

welcome

@user-vn5fs2cc9i Жыл бұрын

نور على نور

@user-ge3hx6vl7n Жыл бұрын

Brian Tong is great ahhaha

@mtlienz2279 9 ай бұрын

Cool video. I'm debating to take the trailhead courses to get certifications or digital marketing via Google....noticing majority folks seeking jobs are not getting hired with the job market being "oversaturated" People with less experience are less likely to get hired, so it opens up questions on whether it's worth pursuing this field or simply pick another.....if job market is so oversaturared, by the time things stabilize tech will have evolved so much that wtvr we learn today could become very outdated within cpl yrs. So my question is what should we do in terms of obtaining certificates towards employment/careers?

@sirlancegeo 8 ай бұрын

it is interesting to put out all this training material for free to allow people interested in working with their program a way to train themselves. I guess the equivalent is having manuals online for products to save on providing physical books with a digital product. For people interested in working for salesforce, it seems like a way of getting out of training employees by having them train themselves while working at companies which contract with salesforce so externalize costs and if someone becomes an expert at the programs, then offer them employment at salesforce or just take suggestions and improve the product from "customer" requests.

@catdogfishdogcats 7 ай бұрын

@@sirlancegeoif you flood the market with free materials, the companies get to hire say 10 people, but since the material is free, 500 people apply after looking at the material. So it mostly benefits the companies and not the job seekers as if the barrier to entry is too low there will be too many people applying for the same jobs, and too many people who have the exact same low qualifications as you.

@rachidazouhir7135 Жыл бұрын

Please advise how can I create a Traiblaze Profile to start courses ?

@christienneburrell3977 Жыл бұрын

Bruh, I def. learned in this quick and easy video. I wasn't offered role, because I had lack of CRM knowledge. Thanks for the info and will def start learning through Trailhead!

@jodena3040 Жыл бұрын

Would you recommend sales force or sales tech

@kalindikhairkar4361 Жыл бұрын

Can you please talk about Partner Program enrollment?

@cowsongs Жыл бұрын

A Rolodex stored the customer address and phone number so you could contact them. It didn't harvest the customer behavior, relationships, things they like, clinics and clubs they go to, things they subscribe to... You might call it CRM "Customer Relationship Management". I call it invasion of privacy, or more succinctly, spying. Salesforce is a high-speed way to turn any company into a used car salesman.

@ryan18462 Жыл бұрын

What lol

@ryan18462 Жыл бұрын

@mushy lmao nice

@LeeTezeno-ym3lc Жыл бұрын

G ya. R

@timohara7717 Жыл бұрын

@@ryan18462 weed eater

@SouthernSpeedVideos Жыл бұрын

Spying? Lmaoo put the pipe down, sir.