Have you ever wondered what happens once all the passengers disembark after a long haul flight? What happens to the aircraft? How do they prepare for the next flight and who does all the dishes? And what happens to the used blankets between flights? Let's find out together!
I've been given exclusive behind the scenes access at Qatar Airways to see exactly what makes them tick. I want to know the secrets behind Qatar Airways' success and what makes them one of the world's leading and fastest growing airlines.
First on my list was finding out what happens between flights. In this instance between a 14 hour long-haul flight from Seattle to Doha and a 13 hour long haul flight to Adelaide.
In never-seen-before footage I was allowed onboard the aircraft after all the passengers had left and was there when the cleaning and catering crews sprung into action. Their first task was to completely de-Seattle the aircraft by removing all the used meal carts, pillows, blankets, mattresses and rubbish. The aircraft is then thoroughly cleaned before it is prepared for its next flight, in this case another long-haul leg to Adelaide.
Re-stocking for Adelaide begins with the arrival of a fleet of trucks - carrying 120 fully stocked carts as well as bags and bags of blankets, pillow cases and amenity kits.
With the new crew boarding an hour before the Adelaide flight was due to depart it was time for me to find out who was doing the dishes.
Again I was given exclusive access to how the entire operation of de-stocking and re-stocking an aircraft goes. The Qatar Aircraft Catering Company's operational centre is the largest single building catering unit in the world at 69,000sq metres. Not only does it produce over 170,000 meals per day it also processes 7000-8000 dirty carts and does 1.5 million dishes. Every single day.
On top of that it processes 40 tons of laundry, including 100,000 blankets per day.
The operation is mind boggling and needs to be seen to believed. Luckily Qatar Airways gave me, and my camera, a full-access pass and I was able to see every step of the process. I now understand why Qatar Airways wins so many awards and have a far greater appreciation of exactly how much work and how many people are involved in making these flights possible.
To all the unseen heroes working behind the scenes and to everybody at Qatar Airways who helped make this video possible a massive thank you from me and every other passenger.
This it Part 1 of my Qatar Airways Behind the Scenes video series. Other episodes will feature their Cargo Operations, the Crew Terminal and the super secretive Integrated Operations Centre.
If you haven't subscribed yet please consider doing so because these videos will be equally amazing.
Thanks for watching and as always happy travels
Cheers
Dennis
LINKS TO OTHER VIDEOS MENTIONED:
Qatar Airways Q-Suite Review - The Quad Seats: • Qatar NEW Q-Suite Busi...
Qatar Airways Q-Suite - As Good As First? • Qatar Q-Suite - Busine...
#Qatarbehindthescenes #qatarairways #behindthescenes
This Qatar Airways Behind the Scenes video covers:
Airport logistics, airline catering, industrial dishwashing, industrial laundry, Aircraft loading, Aircraft unloading, long haul flight operations, aircraft cleaning, aircraft dressing, aircraft turnaround,
Boeing 777 Pit-stop
00:00 Introduction
02:10 Cleaners Board
03:16 Aircraft Unloading
04:25 Q-Suite
05:27 Below the Wing
05:57 Flight Deck
06:38 Dressing the Cabin
07:25 Loading Begins
08:28 New Crew Boards
08:55 QACC Introduction
10:33 Goods Receiving
11:50 Aircraft Catering Truck Unloading
13:09 Doing the Dishes
15:26 Dry Goods and Equipment Packing
16:50 Drinks!
17:27 Dirty Laundry!
18:35 Clean Laundry
20:11 Staging Area
20:39 Dispatch
22:01 Boarding QR914 to Adelaide