That was a huge pain in the patootie, but your advice was excellent. I almost missed the drain hole at the back, so I'm glad I watched this several times. Thank you sooooo much!!

I had been wanting to fix this issue for a year. Your video saved me some bucks. Did it and problem is resolved. Couldn't get hubby to do it. Without your video I would have had to pay someone to do it. Thank you, very much.

Our 21-year-old Kenmore refrigerator has had water running down the back and running into the troughs under the produce bins for that past two weeks. We used cups and towels to collect the water. Finally, my wife checked KZfaq to see if anyone had a suggestion to fix the problem and found your video. We followed your directions, and the drain tube is now free from the ice that had been clogging it up and the water is flowing down to the water tray under the refrigerator. Thanks so much for your video.

Spot on man. Thanks for the vid. Also, the copper wire fix is terrific. Have to clean ours out about every 5 months but the copper wire keeps it freeze free. Thanks again

Thank you for creating this guide. We were able to get it done with no surprises! Thanks again!

You don’t know how much u helped me. Thank you!

Going to try this today, thank you so much! Update- was able to get all the ice melted and it is no longer collecting in the bottom of my fridge. Thank you!!!

I am about 3 months late saying this but thank you 🙏🏾 thank you 🙏🏾 thank you 🙏🏾 for this! After about 6 months of using towels @ back of fridge, decided i gotta do something, came across your video @Oct2022, figured whats to lose, and was successful in implementing this actions, result: no more leaking, no more towels needed! 🤓👍🏾 Again, Thank You for sharing this!

This video was great and I was able to fix the problem by following your step by step video. I added a copper wire so heres hoping I wont have the problem again. Thanks.

Kept me from calling my landlord. Excellent, my dude. Thank you.

Thanks for your tips. My problem actually not only caused by the frozen ice, but also the clogged drain. After I melted all ice, the hot water still didn't get down. I took the back off and cleaned the drain tube which was super nasty. Finally, it solved my problem. I will wait few months to see if it gets frozen again. If it does so, I will get a copper wire for long term fix. Thanks again.

Thank you so much for making this video. Followed your instructions and it worked like a charm. Much appreciated

Thanks for making the video. Worked perfectly for me. Great videography !

This was working perfect, I had an extra layer of Ice and it took about an hour to get to the actual drain in the freezer. and after using this method I was getting frustrated, the Ice was melting very slow so I used a can of compressed Air used to clean computers, and that cleared what ever the object was ice or something else. Thanks for the Video.

Thanks, very helpful! For once the fridge I was working on looked EXACTLY like the one in the video, only easier because no wire to the back piece, it was all contained.

Thank you so much! My husband and I fixed our fridge just like that even though our Whirlpool was a little different than yours. 😁

Thanks for the tip. This is what I was looking for. I have to defrost mine about 4 times a year. It’s a garage fridge so not too big of a deal but still annoying. I’m currently trying your copper wire method.

Thank you for this how the hell you find and clear defrost drain tube!!! Hallelujah .... Pulling my hair out until I found your guidance 😎👍😉😊

Thanks bbb Jim, worked great. Very easy when you know how.

Awesome video, I' be been dealing with this problem for years and could never find the answer. Thanks for the very informative video and that cure with the copper wire God bless

Thank you for the video...the detailed instructions were very helpful.

You saved me $85.00. Tysm!

That wire is a great idea. I'm going to see if I can find some sort of wire to do that when I attempt to repair tomorrow. 👊

Excellent! Thanks. I added the copper wire hack. Hopefully I won't have to go through this again.

Awesome video thank you !

Thanks, I fixed my freezer.

Great job

Excellent information and Well Done video

Add a 14-year-old Maytag to the list that has that same design. I'm waiting for the ice plug to melt out of that tube as I write this. Will also install the copper wire "defrost probe" as a part of the job. Thanks for the video!

Thank you!!!! Fixed!!

Thank you, very good info.

Excellent... Thanks.

Thank you, sir !!!

Thamks Man !! Very Great!!

Hugely helpful

I am going to try your advce with copper wire tomorrow,. I have a 22 year old Maytag side by side and it has been a great fridge. I'm in Australia and the appliances available here nowadays are mostly asian imports which are designed to be thrown away rather than maintained. Trying to hang on to this one.

Thanks you

Just finished doing the same thing. Have done the copper wire in the drain line before, but did not do it this time.

I find it hard to believe that the ice clog cleared with a mug (or 2 or 3 or 4) of hot water. Time, about 24 hours, will do the trick. I unplug the frig and leave the freezer door open. Come back the next day and we're all clear. Now, that copper wire inserted into the drain tube may be the key to not having to clear the line of ice once a year. I'll definitely try that.

Wow! I came across your video and it makes the repair look so easy. Some videos I saw said to unplug the fridge first and let it sit for 30 minutes+ depending on the age of the fridge. In your experience, is this necessary? I'm new to this, any help would be greatly appreciated!

Is the heater element not working correctly, is that why the drain hole is frozen, or i it because the heat only rising? Thanks for the copper wire tip.

Loved you video... thought I could do this myself BUT I don't have the screws in freezer like you do. I can't find any screws. Whirlpool 2009 model. Any suggestions?

Does the softness of the copper (dead soft, half hard) or gauge of the copper matter? Will soft copper melt from the heat of the defrost element? I don’t know how hot they get. Thanks

How hot does the wire at 5:18 get. Can it melt the rubber draining tube? Thanks.

Is there is risk of Short Circuit with Copper wire? I don't want to get electrocuted?

Thanks bbbjim1, Your generosity of knowledge to your fellow man is outstanding , this simple hack did the trick , no more leaks . Good karma to you ,man . May I suggest that you put a payment link on this and other hacks so we can send you some bucks.

I can’t get the screw loose. What type of screw is it on the Roper?

So is that water supposed to flow down to an evaporator? Or what is SUPPOSED to happen to that water? Where does it go?

How long does it take to do this start to finish?

Can I use stainless weld wire? I have a ton of that.

What if there are no screws in the tray under the rack?

Tried to pass a wire coat hangar down the drain but got resistance. What to do?

what if i break the styrofoam that’s in the holes ?

I broke the Styrofoam in front of drain ahhhhhhhh what should I do ?? Any ideas

Well pretty sure it's too late it's been going on for years and as long as it's the proper temperature the inspection will pass I've had it off for 2 weeks and I couldn't reach the back to unplug it and hurt myself pulling it around 2 feet and even bruised my kidney so it's been sitting with the food water and what ever loads of paper towels to soak up the water and that hole was getting bigger and the foam was being forced into the fridge from the ice! Wish I found this last year I shouldn't have to do this! That's why people rent!