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Adobe made a BIG mistake...

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IAMRENSI

IAMRENSI

Күн бұрын

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Adobe just got sued by the US government accusing it of violating consumer protection laws with "hidden" termination fees and a convoluted cancellation process. It seems that Adobe trapped customers into year-long subscriptions through hidden early termination fees and numerous cancellation hurdles.
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@IAMRENSI
@IAMRENSI 2 ай бұрын
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@bufferglitch
@bufferglitch 2 ай бұрын
20+ years with Adobe - left permanently and will never go back even if they make it free
@tristanvliet
@tristanvliet Ай бұрын
11+ years here also left maybe if it was free for me ....... But hopefully not
@nannuartworks5812
@nannuartworks5812 2 ай бұрын
Over 16 years with Adobe. I left and now have luminar Neo and Affinity.
@mr.octopus-plag
@mr.octopus-plag 2 ай бұрын
Why Luminar Neo, which Adobe app you see this replacing? I didn’t know this one, thanks for the tip!
@markuserikssen
@markuserikssen 2 ай бұрын
I'm happy I ditched Adobe many years ago and switched to Affinity. For me, it can do like 95% of the things Adobe can, but much much cheaper and sometimes it's easier to navigate. I do agree that a Lightroom competitor should be added.
@markhornby3135
@markhornby3135 2 ай бұрын
I ditched Photoshop and Lightroom for Affinity Photo and DXO Photolab. They integrate well together and Photolab's raw development and noise reduction are great.
@haroldoeguchi
@haroldoeguchi 2 ай бұрын
I use capture one. It is expensive, but you can buy a perpetual license
@markuserikssen
@markuserikssen 2 ай бұрын
@steiner554 Good choice mate, I do the same.
@NatureAndStars
@NatureAndStars 2 ай бұрын
Here's my list of alternatives to Adobe software: Lightroom & Lightroom Classic - Paid alternative: CaptureOne Pro, DxO PhotoLab - Free: DarkTable, RawTherapee. Photoshop - Paid alternative: Affinity Photo - Free: Photopea, Gimp. Premiere - Paid alternative: Davinci Resolve Studio - Free: Davinci Resolve. Smartphone/Tablet versions: Photopea runs in the browser, so you can use it on any mobile device with a browser. --- As for AI features: AI Noise Reduction - Paid alternative: Topaz, also read some good things about DxO DeepPrime - Didn't find a free alternative yet. Depth map for lens blurs - Free alternative: Depth Anything. Can be used in the browser on HuggingFace or locally downloaded from their github. Didn't try it yet though. AI sky selection: CaptureOne's AI masking works pretty well. AI subject selection: CaptureOne's AI masking works pretty well. AI background selection: CaptureOne's AI masking works pretty well.
@williamshakespeare9815
@williamshakespeare9815 2 ай бұрын
Same. I have Affinity and DaVinci and they are both so much easier to use, and cheaper. Don't miss Adobe at all.
@joelcervantes6919
@joelcervantes6919 2 ай бұрын
This was bound to happen anytime. I have been an Adobe user for almost 30 years. I got fed up with them. I switched to Affinity software. I’m soooo happy!
@IAMRENSI
@IAMRENSI 2 ай бұрын
Welcome to the Affinity side of life 👊🏼
@HansJrgenFurfjord
@HansJrgenFurfjord 2 ай бұрын
Adobe ACE user for 25 years, I'm moving over to Affinity, Capture One and Davinci the next month.
@EaselCat
@EaselCat 2 ай бұрын
Class action is what we need.
@Steblu74
@Steblu74 2 ай бұрын
When Adobe adopted the subscription model it was downhill from there. immediately their losses began and all their actions since then have been to stop the financial bleeding. The steps they have taken today, the hurdles to unsubscribe and penalties when you do, all spring from this initial error. People like to OWN things, it should be yours until you die. This is their initial error. Software makers take note. I should say, "corporate financial managers take note". .
@khelgarathalan1723
@khelgarathalan1723 2 ай бұрын
If your being charged outrageous fees for terminating ($236 is what they wanted from me), don't just cancel. I beat them by doing this instead. Change your plan to something else. They will refund you for the rest of the month you paid for, but didn't use, (I was paying for the All Apps plan and they refunded me $35). They will charge you for the new plan (they charged me the $22 for changing to illustrator (no termination fee). Then just cancel that and get your money back (no termination fee, goodbye Adobe).
@Naymaste
@Naymaste 2 ай бұрын
I did this yesterday, no termination fee and got a full refund of the new plan and partial refund of previous plan. After 28yrs using Adobe I'm done!
@DolphinConsult
@DolphinConsult 2 ай бұрын
I taught Adobe's programs for many years, but I had enough when they switched to monthly/annual subscriptions. I switched to the Affinity programs and haven't looked back since.
@JM_2019
@JM_2019 2 ай бұрын
I think the actual problem with the anaually paid subscription is not that you cannot leave it after a couple of months without paying the full price, the problem is that when you cancel it in advance, normally it should just run until the end of the year and end then. Instead Adobe removes access immediately and wants to have a cancellation fees.
@williamshakespeare9815
@williamshakespeare9815 2 ай бұрын
Yep. IT's a bit like a child getting upset that you don't want to play with them anymore.
@MsFatpigs
@MsFatpigs 2 ай бұрын
Just switched to Affinity after being a 15 year adobe user
@mr.octopus-plag
@mr.octopus-plag 2 ай бұрын
And how is it going? Replace Photoshop fully?
@HR-wd6cw
@HR-wd6cw 2 ай бұрын
@@mr.octopus-plag You do realize that Affinity was purchased by a company that is know for subscriptions, do you? Canva I believe is the company...
@sfoldy
@sfoldy 2 ай бұрын
This mass migration to Affinity may be just the boost they need to create additional apps. Serif (the makers of Affinity software) have been around a long time and had several different programs (WebPlus, PagePlus, PhotoPlus, DrawPlus, and MoviePlus) but of course could not get traction thanks to the power of Adobe. They took it down to the 3 programs they have now to meet the greatest audience need and created, for the first time, real competition for Adobe. Of course, with Adobe's head in the clouds, they assumed they were invincible and look what happened. Hopefully now we will see in the near future a Lightroom and Premier competitor as well thanks to greater support (if Canva doesn't screw this up).
@graziacavasino8884
@graziacavasino8884 2 ай бұрын
Never got anything to do with Adobe and glad too.
@josephrubianodnb
@josephrubianodnb 2 ай бұрын
A Lightroom and an After Effects alternative could be a dream for all of us!
@glassowlie
@glassowlie Ай бұрын
After Affects alternative? Probably Blender and Cavarly.
@AndyM...
@AndyM... 2 ай бұрын
Goodbye Adobe the relationship was iffy from the start, now the trust is broken, never to return again !!!
@pablor3138
@pablor3138 2 ай бұрын
Im left anyway. I reported my card lost and be done with Adobe. Now with Affinity and Lumion.
@mickjayplays
@mickjayplays 2 ай бұрын
I've been using Adobe for 30+ years and I'm done with them. The shop I work at will still use them but, for my personal use, I'm done. Canceled my sub.
@jjaylad
@jjaylad 2 ай бұрын
Adobe Firefly's tag line is "SKIP THE PHOTOSHOOT." I don't see a corporate mantra being any clearer than that.
@IAMRENSI
@IAMRENSI 2 ай бұрын
Pretty odd tag line for what's supposed to be THE industry standard for photographers ;)
@MarkBowenPiano
@MarkBowenPiano 2 ай бұрын
Glad I went to Affinity just after it came out. Yes there's a lot of things Adobe can do that AP can't but none of them are things that I've ever wanted or needed. AP is so much more powerful than Photoshop. Hoping someone sues Adobe for their latest terms update where they can do whatever they want with any of the work or files you create or upload. That's just a really terrible set of terms to have to agree to. Utterly disgusting behaviour by a behemoth of a company and about time they were taken down a peg or two.
@rakeshmalik5385
@rakeshmalik5385 2 ай бұрын
Don't forget Affinity Designer, which covers the vector side of Photoslop along with being an Illustrator competitor... and it plays well with Affinity Photo. And then there's Affiinity IdDesign... I mean, Publisher. 😂
@garretreed9709
@garretreed9709 2 ай бұрын
You got it when they first came out with it over 8 years ago?
@MarkBowenPiano
@MarkBowenPiano 2 ай бұрын
@@garretreed9709 Yes I did though I seem to remember it was 2015. Is that hard to believe? I've been using graphic design apps since the very first version of Photoshop came out around 1990 or so as I had just left school and gone to college and that's where I first used it.
@Herr-nb3dt
@Herr-nb3dt 2 ай бұрын
Affinity is bought for Canva!! Metaaa!! Another shit
@williamshakespeare9815
@williamshakespeare9815 2 ай бұрын
There aren't that many more things Adobe can do now. Affinity have improved sooo much that it's pretty much the same standard as Adobe.
@LV4EVR
@LV4EVR 2 ай бұрын
Darktable works for me as a LR replacement. Took a minute to learn, but for FOSS it's very impressive.
@mr.octopus-plag
@mr.octopus-plag 2 ай бұрын
Interesting, I will have a look, thanks!
@martin_kuchar
@martin_kuchar 2 ай бұрын
I am leaving yesterday after 20 years..
@MarcoPolux
@MarcoPolux 2 ай бұрын
All the darn "subscription" models should be observed very closely. Nowaday everyone wants to charge rent for using apps that need not to be used or consulted every month.... so, yo use them once every few months, you have to pay all the time.... opting out sometimes is not possible, they only give you a hiatus or else, loose your history....
@dino339
@dino339 2 ай бұрын
customers always right.. we knew this subscription thing from start is going to hurt customers.. or worse.. scam them.
@Michael-fw5ef
@Michael-fw5ef 2 ай бұрын
The irony of the government suing a company for misleading their customers is off the chart.
@randominternetuser00
@randominternetuser00 2 ай бұрын
can't wait to see this precedent in use 😁
@entertainmentyoutube3606
@entertainmentyoutube3606 2 ай бұрын
You watch too much Russian misinformation
@PhiddyPford
@PhiddyPford 2 ай бұрын
I’m confused. I’ve been with Affinity since 2017, and shoot In raw. What is so poor about developing raw images, I shoot nature not studio.
@workdevice7808
@workdevice7808 2 ай бұрын
I agree. There's only so much to do on a RAW file. I use Nikon's NX Studio which comes with the camera and has most of the Lightroom tools.
@interlapse
@interlapse 2 ай бұрын
DXO PhotoLab is a fantastic raw editing software...just saying
@freetibet1000
@freetibet1000 2 ай бұрын
Yes, I agree! Among top three in my opinion.
@Beatsy
@Beatsy 2 ай бұрын
Capture One, Affinity Photo and DXO PureRAW. Sorted (years ago).
@freetibet1000
@freetibet1000 2 ай бұрын
Ha ha! You’ve copied my workflow! Also years ago. 😄
@marks2c
@marks2c 2 ай бұрын
Yup, gone too. Love Inkscape.
@animegeek6118
@animegeek6118 2 ай бұрын
I payed for a year upfront so when that’s done I’ll be moving on to affinity. As long as I can convert my film scans to photos like I can in Lightroom.
@neototem4110
@neototem4110 2 ай бұрын
Been an Adobe user since 97'. I saw this coming in 2022 and traveled with a laptop to start learning Inkscape + Gimp + Krita + Blender just to see if a similar workflow was possible. It is. Other than deep level industry print process requirements, there is nothing I wasn't able to get done with this combo and TBH paying a one time fee for a solid RIP covered the remaining bases, something I already own. The frustrating side: learning curve. Process and hotkeys are different. The upside: on MULTIPLE OCCASIONS I found the other software tools to have more intuitive processes so now I'm thinking back to why Adobe broke what already worked several time just to include "re-fixing" is in later updates as a patch/version note. The future: all of these programs are available on Linux so now I can boot into a non-invasive environment with superior performance, memory management, and efficiency for work and back into a barebones Win64 environment for occasional gaming. I have no desire to continue unwillingly being a part of blatant AI meshes.
@lf7jl
@lf7jl 2 ай бұрын
After 3 years of Affinity i'm used to not having a 'lightroom' but it's fine fot me.
@WLange-pp1dk
@WLange-pp1dk 2 ай бұрын
There's also Capture One as possible Lightroom replacement (and Darktable as an open source alternative).
@swar5141
@swar5141 2 ай бұрын
I’m dumping Adobe and headed back to capture one and affinity. Can’t wait to try affinity out
@TheDroneAngle
@TheDroneAngle 2 ай бұрын
I use ACDSee. I also use Affinity, but ACDSee manages all my files and takes care of everything I need. File management is what lead me to it. You can buy a license or rent it.
@TheDroneAngle
@TheDroneAngle 2 ай бұрын
I forgot to mention, the reason I have and use Affinity too, is that nothing else I've tried is anywhere near as good as Affinity at handling 360 degree pictures. It was worth it just for that.
@ardeladimwit
@ardeladimwit 2 ай бұрын
what's posted as 19.99 is actually 25 or more. It's adobe. Adobe also switches payment charges without warning.
@williamshakespeare9815
@williamshakespeare9815 2 ай бұрын
Can't believe that's not illegal.
@ardeladimwit
@ardeladimwit 2 ай бұрын
@@williamshakespeare9815 probably is but what photographer has the means to go after Adobe and Adobe isn't only Americans, so also complicated.
@tenbear5
@tenbear5 2 ай бұрын
Music to my ears. After 30 yrs as a registered user and owner/updater of their legitimate software i am appalled at how they have treated us, quite how they haven’t already had several class action lawsuits filed against them already is a mystery.
@Edgar.Meza.Photography
@Edgar.Meza.Photography 2 ай бұрын
I use capture one to round trip to affinity photo and it works flawlessly.
@yasunakaikumi
@yasunakaikumi 2 ай бұрын
for me the hardest one to move from adobe is After Effects, no other software gets to the point where it's easy to make motion graphics without AE still, although most of my 3D motiongraphic thing I already moved it to Blender and it works better than AE (I know don't scream at me with C4D because I use it too).
@freetibet1000
@freetibet1000 2 ай бұрын
I agree! I would love if Affinity came up with a Lightroom replacement. Having said that, I’m very happy with Capture One which I’ve been using as my raw developer and catalogue for the past 10 years. The problem with subscription plans for a raw developer is that if you use it as your catalog for all your photos you loose that if you unsubscribe! Your raw files will still be sitting on your hard drive of course, but you loose all your carefully crafted catalogs over it and all its adjustments with it as well. That is a huge drawback! So, think carefully when you decide to replace Lightroom with something else. I’m not saying that you should stick to Lightroom. No, I’m just saying you’ll do well to think through very carefully how you’re going to transfer over to a post-Lightroom life before committing. When it comes to actual handling and developing your raw files there exist at least a handful independent apps that all treat your raw files at least as well as Lightroom, and some of them even better. Every time I’ve tried my files in Lightroom it’s been a complete disappointment. Not being able to get anywhere near the results I get so easily in Capture One.
@gretchen0331
@gretchen0331 2 ай бұрын
That’s NOT $ 19.99 for students anymore is more $$$$ starting on July 24th!!
@IAMRENSI
@IAMRENSI 2 ай бұрын
Oh my...
@GehirnGoldmine
@GehirnGoldmine 2 ай бұрын
The sue is great news!
@life_as_linda3997
@life_as_linda3997 Ай бұрын
Thank you so much! I had Adobe years ago and was not happy. I am going to look into Affinity. My daughter does video editing and is wondering what everyone is using instead now? Thank you for just great content - I'm a new follower.
@IAMRENSI
@IAMRENSI Ай бұрын
Affinity is definitely worth checking out! You’ll find lots of Affinity Photo tutorials on my channel, and you’re welcome to join my free Skool community! For video editing I have been using the free version of Davinci Resolve for the past 5 years. It’s very capable professional editing software! Hope this helps 😊
@ricnyc2759
@ricnyc2759 2 ай бұрын
Does anyone know if Adobe has a deal with companies like Microsoft, Apple, Ford etc to not spy on them? I don't think they would accept being spied by another company.
@huymaivan8671
@huymaivan8671 2 ай бұрын
"AI is future, dont fight back, adapt or die" Where are all those guys who scream that now?
@Window4503
@Window4503 2 ай бұрын
Still screaming it in some cases. It won’t be until they’re laid off that they’ll weep for themselves.
@IAMRENSI
@IAMRENSI 2 ай бұрын
Photographers, digital artists, graphic designers want a lot from editing software. But AI, the thing that might actually take their jobs, definitely isn’t one of them. Instead of listening to their customer’s needs, they decided what their customers want. And this is the result… I hope Affinity (or Canva for that matter) will keep AI far away. Fine to use it for Canva, but please don’t f*^k op Affinity with it 😂
@harrydeyong441
@harrydeyong441 2 ай бұрын
I gave up on them a year ago. Wasn't worth the money, and the payment never ends.
@HR-wd6cw
@HR-wd6cw 2 ай бұрын
So for me, the cancellation is bogus, but it's also why I won't invest in their All Apps platform and only the Photogrpahy plan (which mine is $10 a month). If for some reason I decide to leave Adobe I'll just let the subscription run out (but people also need to realize that the cancellation fee is based on your plan, so the more expensive plans would cost more to cancel, whereas the $10 Photography plan is maybe $20 charge, and also how long your subscription has until it runs out if you paid annually. Usually towards the end, the penalty is lower than if you cancel say one month in). People do need to read their EULAs as some of this stuff is covered in that (although exact amounts are not provided because it depends). But I've cancelled Adobe before since I had two Photography accounts but only needd one, I just let the second one run out and didn't renew it.
@IAMRENSI
@IAMRENSI 2 ай бұрын
It seems like you were aware of this, because you have cancelled before. For first-time canceling members (who for example are on their full plan) this can be - or better said IS - a nasty surprise
@ritchienuttall2174
@ritchienuttall2174 2 ай бұрын
It time to leave Affinity is the way to go.
@Dexter101x
@Dexter101x 2 ай бұрын
Yup, a dedicated RAW editor , like LR, would break the camel's back so to speak
@AFuturePresentation
@AFuturePresentation 2 ай бұрын
Capture One Pro is the industry standard RAW photo editor.
@mr.octopus-plag
@mr.octopus-plag 2 ай бұрын
@@AFuturePresentation nice, but quite expensive. Not saying it doesn’t worth the price, but I don’t use Lightroom enough to justify. Otherwise I would consider. Thanks for the recommendation.
@patrickmcevoy5080
@patrickmcevoy5080 2 ай бұрын
@@mr.octopus-plag I don't know... You could get COP and Affinity Suite FOREVER, for considerably less than Adobe CC for a year. Sounds like a bargain to me.
@AFuturePresentation
@AFuturePresentation 2 ай бұрын
@@mr.octopus-plag it seems there is a non-destructive RAW photo editor in Affinity Photo 2.
@mr.octopus-plag
@mr.octopus-plag 2 ай бұрын
@@AFuturePresentation yes, I downloaded, will try Affinity. Thanks!
@Valleedbrume
@Valleedbrume 2 ай бұрын
I dumped Adobe a long time ago.Never looked back.
@Fotoadsza
@Fotoadsza 2 ай бұрын
So how about using your camera’s OEM software in place of LR? I find NX Studio brilliant, has all profile corrections specific to my camera plus just about everything else LR does, maybe more and better even.
@cov.teo.8131
@cov.teo.8131 2 ай бұрын
I have an Affinity for Affinity Photo
@IAMRENSI
@IAMRENSI 2 ай бұрын
You're not alone 👊🏼 I have actually created a Skool community where you can connect with more people who have Affinity for Affinity Photo ;) It's free to join: www.skool.com/affinity-photo-creatives-6824/about
@myhandlehasbeenmishandled
@myhandlehasbeenmishandled 2 ай бұрын
This will end like when they switched to subscription only. Nothing will happen. A small group will walk away from Adobe and nothing will change.
@ksha8586
@ksha8586 2 ай бұрын
I have been with Adobe Illustrator and then Photoshop from the very beginning but quit for good this week. I am done with Adobe and feel free! I like who I am with now Pixelmator Pro and it is much better than Photoshop. It always seemed like a left handed person designed PS from the beginning and cumbersome. After all of PS supposed updates all these years, it still lacks doing the basics well.
@209lapko
@209lapko 2 ай бұрын
Affinity; you should start hiring, adobe engineers who's jobs are in danger...They have mortgages.
@user-br4zq7qz5r
@user-br4zq7qz5r 2 ай бұрын
It's a pity that Korean companies only use Adobe
@collinsal1433
@collinsal1433 2 ай бұрын
I am down to leave Adobe forever but I need Lightroom. We need a Lightroom alternative and I will officially be done
@Balzion
@Balzion 2 ай бұрын
Almost all ISP network in the Philippines follow this practice trapping their customers. This what happens when oligarchs monopolize and play god to their consumers.
@gdj777
@gdj777 2 ай бұрын
Time to ditch the industry standard legacyware
@bobtarmac1828
@bobtarmac1828 2 ай бұрын
Adobe overreach. Can we demand to …cease Ai? Or else be… laid off by Ai, then human extinction? Or suffer an… Ai new world order? With swell robotics everywhere, …Ai jobloss is the top worry. Anyone else feel the same?
@jamespowers8826
@jamespowers8826 2 ай бұрын
I think this is much ado about nothing. The Internet causes knee jerk reactions, only to see people coming back to whatever software is in the bullseye at the moment. Yeah, I don't like some of their policies, but they are the best game in town. (Adobe user since Photoshop 1.0.)
@jasonosmun
@jasonosmun 2 ай бұрын
As a veteran professional multimedia designer with 30 years of experience, I transitioned to Affinity, Blender, Houdini, and DaVinci Resolve in 2018 and haven't looked back since. Compared to these alternatives, Adobe products fall short-this comes from someone who used them for over 20 years. The only program I miss is After Effects, but Fusion and Unreal Engine are impressive substitutes, arguably even better.
@Traindmunkey
@Traindmunkey 2 ай бұрын
Read this and this is what i got from it, just an observation: "I know they can be bad sometimes, and do bad things, but I've been there since and start of the relationship, they do wonderful things when they want to and are trying their best, they always say sorry when they do something wrong, they say it's in my interest and i know people tell me to leave calling me naive but i always go back to them, people just don't understand them like I do"
@jamespowers8826
@jamespowers8826 2 ай бұрын
@@Traindmunkey Name a company that is motivated by anything but money. Even if they act as if they are in the beginning, they will drop that conceit eventually and screw the consumer (Open AI I'm looking at you recently). I'm not naive. I have had epic battles with Adobe over the decades, especially when went to a subscription model. And then when they forced our company to drop the individual accounts all our employees had and get a Team account, with cost us considerably more per seat yet offered our company no benefit. But this is no different from Microsoft who forcing us to a business account to use Outlook, or the bad behavior of Google. We just need to get things done, and our employees just don't have the time to continuously switch core software as we get pissed off at one company or another.
@s1amvwbug
@s1amvwbug 2 ай бұрын
Only way for Adobe to get out of this is go back to own software!
@Maya-sd4jl
@Maya-sd4jl 2 ай бұрын
honestly i dont event think they need to do that. i think they just need to be less predatory. i genuinely like using their products and appreciate the community/resources built around them. i just feel like they take their industry standard label for granted by taking advantage of people
@Herr-nb3dt
@Herr-nb3dt 2 ай бұрын
Houdini thats you moment! Buy Adobe!!
@LM42
@LM42 2 ай бұрын
Not leaving PS, best out there
@kumpelchen63
@kumpelchen63 2 ай бұрын
Be or not AdoBe. No, Adobe should change its name to Adobyebye ! 😂
@Noiretranquility
@Noiretranquility 2 ай бұрын
Bye bye adobe!
@qanittakmeel
@qanittakmeel 2 ай бұрын
Lol... Adobe isn't going away. It'll have to pay a fine; change some of its t&cs and live its life with >90% market share
@RinkelJeroen
@RinkelJeroen 2 ай бұрын
That fine will be paid by their users, obviously.
@titovalasques
@titovalasques 2 ай бұрын
Once people have opened their eyes that viable alternatives are available, that’s more than half the battle. Look at the music industry, Avid ProTools had a strangle hold on the industry for decades. Even though they’re still around they’re now a much smaller contender due to viable alternatives like Cubase, Ableton, Logic, Studio One etc. Avid is no longer the standard and the same could happen here.
@digitaltennisshoes
@digitaltennisshoes 2 ай бұрын
Bigger companies have fallen all Affinity needs to do is get their software in schools and colleges.
@titovalasques
@titovalasques 2 ай бұрын
@@digitaltennisshoes Which is what they’re doing.
@Michael-fw5ef
@Michael-fw5ef 2 ай бұрын
No one can claim they didn't know Adobe terms - it was very easy to understand. You can try the software out for 14 days, then your trial is converted to a yearly plan and if you cancel, you owe 50% of the remaining full year subscription price.
@patrickmcevoy5080
@patrickmcevoy5080 2 ай бұрын
Adobe hides the cancellation fee in the fine print. That's specifically against statues requiring "express informed consent". They did this on purpose to hide the fees from consumers, and that's illegal. It's all there in the FTC's complaint if you care to read it. It also states that Adobe was warned about this 2 years ago.
@Michael-fw5ef
@Michael-fw5ef 2 ай бұрын
@@patrickmcevoy5080 How do I know about the cancellation fees if it's so hard to understand? I have a highschool education and I could easily understand the terms when using Adobe.
@workdevice7808
@workdevice7808 2 ай бұрын
​@@Michael-fw5efWell you'd better step in and tell the government and bring the lawsuit to a screeching halt. How could the government be so dumb! Adobe will probably give you a forever free subscription.
@Michael-fw5ef
@Michael-fw5ef 2 ай бұрын
@@workdevice7808 You are surprised that the government is dumb? You think they are competent?
@patrickmcevoy5080
@patrickmcevoy5080 2 ай бұрын
@@Michael-fw5ef And how does Adobe not know they were breaking the law when it's clearly written and they were previously warned? They have a lot more than a minimal education - they have a team of lawyers. Obviously they thought they could get away with it because some people won't complain about how they're treated no matter what. Didn't work this time, too bad for them.
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