Hello Richard, greetings to you as well :) You can be assured that we will not degrade the products quality for any reason. If and when we were to improve on the existing HQ-4 design, then any cost increases would be added to the cable. Yet these increases will never bring the prices close to the big brands. So we are certain that we will keep the quality vs price a constant :)

Hi, thanks for choosing us for your cable needs and accept our apologies for the stock outage. AB cables were introduced to be an affordable yet high quality alternative to expensive, high-quality cables and affordable, low-quality cables. But the price increments of the factory we had the wire production outsourced (the cables were designed by us and also ultimately assembled by us) resulted in the bulk wires no longer being affordable, which forced us to temporarily stop the production. Meanwhile our sister store WORLDS BEST CABLES (WBC) has come up with a starquad cable that is inspired by our HQ-4 cable and is quite affordable. Please try them. Since its just released, most of the lengths are yet to be introduced and if you require a cable other than what is listed in the link, please drop WBC a message using the 2nd link or through their website and they will assist you. link to the cables: www.amazon.com/stores/page/88D30544-84AC-4978-A500-89D11A42B5A5?ingress=2&visitId=46585c51-bb94-4ff4-8d0b-f5309c6179ea&store_ref=bl_ast_dp_brandLogo_sto&ref_=ast_bln link to the WBC website: worldsbestcables.com/ link to the WBC Amazon store: www.amazon.com/sp?ie=UTF8&seller=A2JAH816F3JQTD&asin=B0CJ8WKZFJ&ref_=dp_merchant_link&isAmazonFulfilled=1 Thank you! Team AB

Hi, thank you very much for giving our cables a shot. We assure you they will. We tested these and even made the whole video ourselves using everyday items, so that anyone can replicate the test and verify our claims. :)

@@audioblastcables I love them so far! I put them head to head against a few standard XLR cables-the Audioblast came out on top, big time! kzfaq.info/get/bejne/bbOaZsKQz6yxdWg.html

Wow that's a great video. Many many thanks and we are really happy to see you like them :)

@@audioblastcables I would love to listen to voice over recording examples done by yourselves with these 4 cables, the same way you conducted this experiment.

@@MYSTERIOUSWAYS1000 Hi, will talk to the team and see what we can do on this :) Thank you for the suggestion.

Hello Steven, we are happy you like the cables and providing us with such wonderful feedback :)

Hi, thank you very much for choosing us for your cable needs :)

According to the specs, they measure well. I bought some and they sound fine. I didn’t detect anything wrong so it’s worth it.

Hi, will ask the team for a copy of the video before the music's being added :)

Hi, thank you very much for being interested in our cables. Due to the pandemic and increased copper prices, we are experiencing a shortage of HQ-4 wire. Hence the postponement of a TRS cable range based on the HQ-4 wire. We only have a tiny amount of cables left at the assembly center. If you can write to our team using the yellow 'Ask a question' button at the below link, depending on the availability of materials, we should be able to assist you with a custom cable assembly. www.amazon.com/sp?marketplaceID=ATVPDKIKX0DER&seller=A3TR34GILYG2HD&isAmazonFulfilled=1&ref=dp_merchant_link Our apologies for any inconvenience caused. Warm regards, AB

@@audioblastcables Thanks for your reply! I will reach out.

@@natcoziay Thank you very much :)

Hi Rob, Thanks for being interested in our cables and for the complement :) Also thank you for your question, and this is one of the most basic tests in Audio cable design, we have certainly done all the preliminary tests before putting it out into the market. We will definitely be having one in the future, where you can easily configure the cables you need and place the order. Compared to pre-configured cable fulfillment time on amazon, this will however be somewhat lengthy. Thanks again. Warm regards, AB

@@audioblastcables It would be great to have 100m rolls of Audioblast HQ-4 available in the same manner that Canare and Mogami do. This way we can easily use the cable for installations, rather than just ordering premade cables. Best Wishes.

@@robainsworth4384 that too can be done. :) Thank you very much for the suggestion. \m/

Hello M, appreciate the support. :)

Hello Randy, Thank you very much for being interested in our cables. 😊 Yes, you have noticed the 1st difference, Silver pins vs Gold pins. Apart from the aesthetics, there are few features attributed to each plug by this difference. i) Silver is the better conductor. Then comes Copper and then comes Gold. Given this some audiophiles always go for silver connectors (be it RCA, Banana or Spade plugs). ii) Gold is the durable one. So, if you will be constantly plugging and unplugging and the plugs will be kept unplugged for certain periods, then Gold will be a better choice. iii) Due to Silver’s better conductivity, silver is considered to give a brighter tone while Gold a warmer tone. Now to the other big difference, the price. Amphenol is a 100-year-old company with a large market for their products in many industries including defense and aerospace. They have a huge brand presence and they will be charging any cable assembler a premium price for their connectors. Compared to that, Eminence is our own in-house brand of plugs. Given it’s a lesser-known brand and that we have price control over it, it is much more affordable, despite its excellent quality. This connector price difference is what you might observe sometimes. So, given the strengths of each connector is different, we cannot say which is best. But depending on your usage and preference, one will always be most suited over the other 😊 Warmest regards, AB

Hi, Due to a supply shortage, at present, not sold as wire only. Also the restocking of assembled cables are also hampered by this :( Really sorry for the inconvenience caused. Kind regards, AB

Hi Ric, Thank you very much for considering us for your cable needs. #1 Eminence Connectors is our inhouse connector brand :) No, it has no affiliation with Eminence Speakers. #2 as for GLS, cables like Mogami and Canare are far superior to anything that GLS makes. The Audioblast HQ-4 outperforms even these (Mogami & Canare). So the performance of the HQ-4 is miles ahead of GLS :) We do not think GLS is even starquad (but we cannot verify this as GLS has not displayed any solid information about their cables). Please let us know if you have more questions and we will answer to them to the best of our knowledge. Warm regards, AB

Hello there :) Thanks for being interested in our cables. Below are our offerings for various requirements. HQ-1 : Guitar / Instrument / Keyboard / Pedal Boards / RCA HQ-1 Audiophile : RCA HQ-4: XLR / TRS / Directional RCA 2-Core Speaker (12AWG/ 10AWG/ 8AWG): Standard (2x) 4-Core (9AWG) and 8-Core (7AWG) Speaker: Standard (2x2) / Bi-Wire (2x4) / Bi-Amp (4x4) While the HQ-1 Audiophile and the 4-core and 8-core Speaker cables are yet to be released, you can ask for custom assemblies via amazon :) To go with these wires, we have several Neutrik, Neutrik's Rean, Amphenol and Eminence (inhouse brand) audio connectors to choose from. We sincerely hope this information will be helpful to you. Warm regards, AB

Hi, thanks for showing an interest in our cables. We had your question forwarded to our technical team and they asked me to direct you to one of our active listings on amazon which has more technical details about the build of this microphone cable :) www.amazon.com/dp/B07YHGRW4X?ref=myi_title_dp Please visit the above URL.

Hi Erick, Thank you very much. Appreciate the support. \m/ Warm regards, AB

Thank you.

Hi Newton, Thank you for being interested in our cables 😊 Please allow us to explain the difference between the Eminence and the Amphenol connectors. Eminence sports, gold plated contacts while the Amphenols have silver plated contacts. Silver is considered to have better conductivity than gold (this does not make gold any less of a conductor and its ranked no.3 after Silver and Copper). Another difference would be, Gold is considered to give a warmer tone while Silver will give you a brighter one. Lastly, when it comes to durability and tarnish resistance, Gold takes the cup 😊 So if you are into warmer tones and are most likely to plug and unplug your cables, Gold will be an ideal match for you while Silver will make a good connection if you prefer brighter tones. Please let us know if you have further questions and we will explain them to the best of our ability. Warm regards, AB

Hi Taylor, thank you for showing an interest in our cables. While these cables can be used for Home Theater Applications, Amazon's character limits for titles etc. unfortunately prevents us from displaying all these attributes. Despite not being direct as being stated in the title, we state the following in the 3rd image on Amazon. "The HQ-4 is ideal for any location; be it Home, Church, School, Restaurant, Pub, Club, Studio, Concert Hall, Arena & Stadium. HQ-4 got you all covered." So you will have no problems using these cables. Thanks again. :)

Hi, thanks for showing an interest in our cables. If you do not foresee any interference/noise issues along the signal chain prior to the start of the snake cable, then it would be o.k. to go with the 12-channel 2-core snake cable. But if you are experiencing interference issues, investing in starquad cables is highly advised :)

Hi, that is because the Canare comes with a Braided shield as opposed to the Spiral or Served shield of the Mogami cable.

Canare alwqys Best than mogami

You probably won’t notice the difference in most environments

You probably won’t notice the difference in most environments

You probably won’t notice the difference in most environments

Hello, Hi, Thank you very much for considering us for your cable needs :) Based on your observations, we can recommend a cable from our sister store WORLDS BEST CABLES (WBC). Please try the link below. www.amazon.com/stores/page/61A6B730-6638-4BD3-B051-0DFC5585608B?ingress=2&visitId=0bf6d174-30cd-4725-ba7c-ee4063181a03&store_ref=bl_ast_dp_brandLogo_sto&ref_=ast_bln Hope this information will be useful to you. Warm regards, AB

Hello Koua, thank you very much for choosing us for your cable needs and sharing your questions with us :) In the Canare L-4E6S and many other Star-Quad cables, the Star-Quad 4-Core design helps immensely in cancelling out any EM and RF interference. But this comes at a price. The design increases the capacitance levels of a cable which will directly affect the higher frequencies. The end result will be a slightly less high end, and subsequently more prominent low end tone. Listeners who prefer a warmer tone appreciates this quality while those who like a brighter more neutral tone call it darker toned. This difference can be noticed between the Mogami 2534 (star quad, 4 core) and the Mogami 2549 (2 core). But due to being of a non-star-quad design the 2549 will have comparatively less EM and RF Interference cancelling properties. What we have done with the HQ-4 is, while retaining the Star-Quad design (better noise cancellation than all of Mogami or Canare), we have managed to control the properties that will affect the higher frequencies. With the HQ-4, you will hear the full spectrum of your sound signal, this is the real deal and should be the target of any cable for that matter. With the HQ-4, you will receive the full spectrum signal from your sending device to your receiving device. So, in a standard star quad cable you will hear less highs and more lows, where as in our cable you will hear them both in equal proportions, resulting in a not so overly prominent low end. This is the reason behind your experience. You are not hearing less amounts of high end. :) Please let us know if you have any more questions and we will try to explain them to the best of our ability. Warm regards, AB

@@audioblastcables, thank you for the clarification. I was looking for quality and affordability and that's how I got here.

Hello Koua, you are most welcome and you have come to the right place :) Warmest regards, AB

No, there's no appreciable difference in frequency response under 20khz no matter which cable you use. You wanna know the cutoff frequency of 1000 feet of W2524 cable is? 400kHz. Good shielding is a thing but no cable is legitimately going to change the frequency response. All these capacitance blah blah time shift effects only matter when you're talking about Mhz Ghz frequencies.

@@someusername121 im looking for this info on the canare L-4e6s. What is its rolloff frequency at various lengths?

Hello, thank you very much for choosing us for your cable needs. Due to the pandemic and increased copper prices, we are experiencing some shortage of HQ-4 wire. Hence the postponement of a TRS cable range based on the HQ-4 wire. We only have a tiny amount of cables left at the assembly center. If you can write to our team using the yellow 'Ask a question' button at the below link, depending on the availability of materials, we should be able to assist you with a custom cable assembly. www.amazon.com/sp?marketplaceID=ATVPDKIKX0DER&seller=A3TR34GILYG2HD&isAmazonFulfilled=1&ref=dp_merchant_link Our apologies for any inconvenience caused. Warm regards, AB

@@audioblastcables Thanks, I went ahead and asked a question through Amazon.

Hi Mike, thank you very much for sparing your valuable time to watch our video and considering us for your audio cable needs. Please check the comparison tables 9th row at 08:50. There it says 21 AWG for all the cables. Yes, you have a good point there. Imagine someone uses low purity copper wire or low conductive aluminium instead of high purity copper yet offer a very thick cable and another offers a thinner yet very pure copper wire. Then the thickness won't be an advantage. But if the cables are of similar purity copper, then more thickness means less resistance which is good. It may be the case, but come to think of the convenience y'all bring in to the table and the hours saved thanks to audiobooks. Hat's off to you guys, the audiobook narrators :)

@@audioblastcables i am gonna buy the cable i pray i am not being fooled by you guys

@@aviatedviewssound4798 thank you very much for placing your trust in our products and we guarantee you what you saw in the video is real.

@@audioblastcables ok bro after trying the cable if it's true i'll write a review over at amazon and talk about it with some big engineer in the industry also if you guys want i can make a logo for the cable brand for you guys and it's free you can check this link for my work also if you're interested just say yes and i'll send my email, the lik to my work: www.behance.net/jameslesaintin

@@aviatedviewssound4798 really appreciate your kind offer. Presently we have the current AB logo in use. However, as you know, companies update there logos time to time and if that ever happens, we will get in touch for your help :) [the blue circle with the 2 half moon-like shapes look really peaceful and the side-view headphone design looks really cool. Thank you for sharing this with us) Also we really appreciate you considering our cables for a review and introducing it to others.

Hello Dilip, thank you for showing an interest in our cables. The signal you are seeing here is the EM interference generated within the cable and high interference is never good for signal transmission. :)

@@audioblastcables got it

Always happy to help :)

Hi, Thank you for considering us for your cable needs. :) Please get in touch with our team through the following link (Please use the "Have a question for AUDIOBLAST? Ask a question" button) www.amazon.com/sp?ie=UTF8&seller=A3TR34GILYG2HD&asin=B07GZKWC7D&ref_=dp_merchant_link&isAmazonFulfilled=1 While we are out of stock on HQ-4 wire, our assembly team will try to locate some wire, and if possible, they will help you through a custom assembly. Sorry about the inconvenience caused. Warm regards, AB

Hi Andrew, thank you very much for being interested in our cables and appreciate you writing to us. We have replied to your email with more information on how to proceed :) We look forward to hearing from you. Warm regards, AB

Hi Steven, mainly the Amphenol's AX series plugs have Silver plated pins while the Eminence E300 series plugs sport Gold plated pins. Otherwise both are high quality XLR options. But Amphenol being the more famous brand, its slightly expensive than the Eminence plugs.

@@audioblastcables Thanks. I got it now.

You are most welcome Steven :)

Hello Matthew, while WBC is the arm of the company, in charge of 3rd party cable brands (Mogami, Canare, Gotham, Van Damme, Lava, etc), Audioblast handles the inhouse brand Audioblast Cables. We are yet to release an XLR series with Neutrik connectors (at the moment we only have the Amphenol and Eminence versions), you can write directly to our Amazon store and we can assist you with a custom assembly which will be fulfilled via amazon :) Please use the yellow 'Ask a question' button at the below URL to write to us. www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A3TR34GILYG2HD&sshmPath= Warm regards, AB

@@audioblastcables Wow, I didn’t know I could make a custom order with y’all through Amazon. Very cool! That brings up a few questions if you don’t mind: (1) could I have a custom order of the Gotham GAC-8 snake through WBC? (2) How do the Audioblast cables compare to the Gotham cables since they are double shielded at 100% on both? (3) What exactly is making the difference in the Audioblast cables since they seem much quieter than the Mogami 2534 and Canare L-4E6S but seem to have nearly identical designs and features other than the UV ray protection? Very impressive.

@@matthewhazelwood6520 seems we have missed answering to this message and we are extremely sorry for that. 1) for custom orders, please contact our team directly via the following URL :) Please mention the length and the cable quantity when writing, to check the availability of wire and plugs. www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A2JAH816F3JQTD&sshmPath= 2) failure to include the GAC-4/1 in the comparison was our mistake (think we were out of stock on GAC-4/1 back then). It should definitely be better than the L-4E6S and the 2534 when it comes to noise cancellation. For the arguments sake let us say it is better at noise rejection than the HQ-4, still it has 1 downside. GAC-4/1 has the warmest tone of all the Star-quad cables (meaning a slightly higher capacitance). But this has made the cable very famous among warm-tone enthusiasts. HQ-4 will have a neutral tone. 3) now that's something the R&D guys never told us. Not even over a drink ;) Warm regards, AB

Hello Allan, we should be able to help you with this. Since our own website is not up and running yet, can you please visit the below url and use the yellow 'Ask a question' button to write to us? :) So we can fulfill that order through amazon. www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A3TR34GILYG2HD&sshmPath=

Hi Matthew, the HQ-1 sports a capacitance value of 38.2 pF/foot and an OFC Spiral Shield :) Thank you for being interested in our cables. Warm regards, AB

Thanks so much! And where is the HQ-1 made? Trying to decide between that and Mogami, but either way I’ll be buying from you. Thanks again!

Dear Matthew, you are most welcome. Being an Australian-Sri Lankan joint venture company, the final assembly of the cable is carried out in Sri Lanka. The HQ-1 wire is outsourced from Taiwan. Also for the best prices for Mogami cables (if you decide to pick Mogami), please check our sister store WORLDS BEST CABLES on amazon.com. www.amazon.com/stores/WORLDSBESTCABLES/page/9F322C6D-770E-4F1B-81F6-D3BE70AECA68?ref_=ast_bln Hope this information will be helpful :) Warm regards, AB

Hi, Thank you for considering us for your cable needs 😊 The matter is related to a production delay, on which we are actively working to resolve. While all the Audioblast cables are designed and assembled by us, the wires have their production outsourced in Taiwan. With the pandemic and the rise of copper prices, the Taiwanese proceeded to increase their prices so much now the cables are almost the price of big Japanese brands. But since Audioblast was found as an alternative to cheap low-quality cables and expensive known brands, selling at these high prices does not go well with our founding principles. Hence, we were forced to stop the outsourcing operation for the HQ-4 starquad cable and several speaker cables including the Figure-8 speaker cables. Ofcourse, we could have moved cable production to a different country at more affordable rates. But then we would be surrendering years of R&D to them in a platter, and within several weeks or months, they would release a cheap copy. So, our top-management came to the difficult but necessary decision to begin manufacturing the cables in-house. Some of the required machinery and materials are already purchased while there's more to come. Given this, some of these cable will be out of stock for the time being :( We are truly so sorry for the inconvenience this has caused you. However, we have 2 of the speaker cables in stock, if they could be any use to you (these are not yet listed for sale, so you would not see them in the store). They are a 4-core (9AWG) speaker cable and an 8-core (7AWG) speaker cable (think of the likes of Mogami 3104 and Gotham SPK8). Please let us know if you are interested in any audiophile grade speaker cables made from those wires 😊 Warm regards, AB

Hello Steven, HQ-1 is a cable that is used for guitar, bass, instrument, effect pedals and rca applications (for unbalanced connections). It consists of a central conductor and a shield conductor. The HQ-4 on the other hand is a Star-quad cable used for XLR cables, TRS cables (balanced connections) and directional RCA cables (unbalanced connections). It consists of 4 central conductors and a shield conductor. Let us know if you have more questions. Warm regards, AB

Hello Kimball, thanks for showing an interest in our cables. Also, really sorry for any misunderstandings, they are technically the most recent 2 messages and it was not our intention to give the impression that we only answer the easy questions. 😊 Yes, mostly it is, but if you look around 8:49 you would see a display of technical specifications of the HQ-4 cable along with a direct comparison to industries reigning cables. For me technical details, please visit one of our live amazon cable pages (an example below). www.amazon.com/dp/B07YHGRW4X?ref=myi_title_dp At the moment we are looking into all the available options to build and maintain our own website. So we do not have a website as of yet, but as to where we are from, its Brisbane, Australia. 😊 Your concerns are understood and many thanks for sharing them. In defense of our products let us call them affordable and not cheap. 😉 Most of the big brands keep huge margins and have large marketing budgets and charge the consumer exorbitant prices. At Audioblast we keep a very small margin and have no marketing budget. This helps to keep our overall expenses limited and allows us to sell a high-quality product at an affordable price. As for being mixed up with a knockoff, Audioblast is its own brand (having guitar and speaker cables under its name in addition to microphone cables) and is superior to most well-known brands. A knockoff is a cheap copy usually inferior in quality. Thanks again for writing to us and giving us the wonderful opportunity to clear any doubts you had. Warmest regards, AB

Hi, indeed we can recommend these XLR M/F cables to you.

Hello, did you have a chance to try our cables? How did they go? We'd love to hear how they fared in your setup :)

​@@audioblastcables Hi, first of all, cheers for the fast delivery , came 3 days earlier to UK so thats impressive, i bought Mogamis as well, so the Mogamis are plugged in and I must still try the Audioblasts . Ill give you my feedback this week to let you guys know. Cheers

Hello :) Wow nice, so amazon is doing their job right. Mogami is a great cable maker. Thanks, we look forward to that :) Cheers to you too.

Dear James, Thank you very much for considering us for your cable needs :) Please verify the following. At present Denon AVR's: Speakers > Surround Back - R > Rear Upper R Speakers > Surround Back - L > Rear Upper L Pre-Out > Height 1 - R > Atmos 1 Pre-Out > Height 1 - L > Atmos 2 Pre-Out > Height 1 - R > Atmos 3 Pre-Out > Height 1 - L > Atmos 4 Pre-Out > Front - R > Front Upper R Pre-Out > Front - L > Front Upper L Pre-Out > Center > Front Upper C And you also need to connect the Emotiva BasX to Pre-Out's Front - R, Front - L and Center? Also what are the distances between the AVR and the 2 Amps? You are using RCA connections with the 7-channel Outlaw amp? Please let us know. Warm regards, AB

@@audioblastcables Thanks for your reply. My setup is as you described. Right now, the AVR is powering all of the ceiling Speakers, i.e, the ceiling LCR front stage. I haven't hooked up the 2 amps yet. They're stacked over the AVR in a rack setup. My goal is to add a passive soundbar so that I can bring down an additional front stage LCR to ear level. I'm not sure how to configure the amps though. Should I power the passive soundbar with the BasX 3 channel amp? But how can I do that while the 3 front stage ceiling speakers occupy the LCR pre-out inputs on the AVR. Should I use the Outlaw 7 ch. amp for the rest of pre-out channels to power the HT 1&2 R, HT 1&2 L, and the ceiling LCR? The AVR can power the rear L&R surround but, how would I add the soundbar? Can the pre-out LCR inputs be split with a Y adapter? I'm wrecking my brain over this! :/ I will be using RCA Cables. Finally, what cables do you recommend? Right now, I still have some 12AWG speaker wire left over. I pretty much need everything else.

@@jamesjohnson2737 Thank you very much for the information :) Will talk with our technical team and get back to you. Sorry about the delay here. Warm regards, AB

Dear James, We have managed to discover a few meters of HQ-4 cable. Please contact our team which handles custom orders via the yellow ask a question button at the below link :) www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A3TR34GILYG2HD&sshmPath= They will assist you with the splitter cables. Warmest regards, AB

Hello Matthew, appreciate your interest in our products. Yes, apart from the company website, we are yet to roll out the 2 branded websites where customers will be able to order custom cables directly. perstaff.com/ To streamline our inhouse operations which is a must for direct fulfillment, we have now begun the implementation of an ERP system. Once that is complete, we will resume working on the 2 websites. We have already purchased 2 domains and accounts with Shopify :) Hopefully by the end of this year, everything should be in place. Till then, we will be fulfilling all and any custom cable orders via Amazon.com (or via THE CABLE MARKET on amazon.co.uk for our UK and European customers). Warm regards, AB

Hi, Please get in touch with our team through the following link (Please use the "Have a question for AUDIOBLAST? Ask a question" button) www.amazon.com/sp?ie=UTF8&seller=A3TR34GILYG2HD&asin=B07GZKWC7D&ref_=dp_merchant_link&isAmazonFulfilled=1 While we are out of stock on HQ-4 wire, our assembly team will try to locate some wire, and if possible, they will help you through a custom assembly. Sorry about the inconvenience caused. Warm regards, AB

Hello Wayne, thanks for being interested in our cables. While our presence it primarily on Amazon and we are yet to launch a dedicated website for Audioblast, you can contact us via our manufacturer website at the below URL :) perstaff.com/ For the time being, all payments and custom cable assembly requests are handled through amazon. For such, please write to us using the yellow 'Ask a question button at the following link. www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=1&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&protocol=current&seller=A3TR34GILYG2HD&sshmPath= Hope the above information will be useful. Warm regards, AB